Recent Posts

How do I remove mold?

7/5/2018 (Permalink)

Mold Remediation How do I remove mold? Surface mold at a property in San Diego, California.

At least several times a week we get phone calls for mold remediation estimates. And, by the way, we do free inspections! When we do get those calls, pretty much 9 times out of 10, when someone suspects they have mold, they do have mold.

By the time you suspect mold damage in your San Diego business or home, you probably either see it or smell it. Mold has a very strong odor, and can be bothersome for many.

The important thing to know is that with SERVPRO of San Diego City SW, you are in great hands when it comes to mold remediation.

Our team can come onsite and give you a free inspection and provide you with an estimate, discuss what the process would look like and all  the steps involved, and then at the end of the job, a mold clearance test would need to be performed to show you that we did everything properly.

If you suspect you have mold and you are in San Diego County, call SERVPRO of San Diego City SW at 619-269-5004.

When Storm Damage Disrupts Your Life

7/5/2018 (Permalink)

Storm Damage When Storm Damage Disrupts Your Life Two of the vehicles in our fleet.

In San Diego, unexpected storm damage doesn't happen often, but it definitely can and does happen. Last summer in Chula Vista, an unexpected 10 minute torrential downpour flooded a commercial property over a weekend, when the roof had been being worked on - to the tune of thousands of dollars in damages.

Luckily, SERVPRO of San Diego City SW was called and we responded to the job within 30 minutes. We worked hand-in-hand with the contractors and building officials on the scope and the process, we brought in our generator for temporary power to run the equipment, and we helped the contractors meet their project deadline, saving them thousands of dollars.

If unexpected storm damage strikes your business or home, call us 24/7 at 619-269-5004. We're here to make it "Like it never even happened."

My Business Flooded. Who Do I Call?

6/19/2018 (Permalink)

Commercial water damage affecting your business can be very scary. As much as 50% of businesses never recover from an unexpected disaster. That's where we come in.

When you choose a water cleanup or fire cleanup provider, you want to make sure you select someone you can trust. When you choose SERVPRO of San Diego City SW, you're choosing a company that's licensed, bonded, insured, and has a trusted reputation among the community, the nation, and insurance carriers alike.

Our team will arrive onsite within an hour to help mitigate damage, and get right to work with water extraction if needed. 

We will hold your hand every step of the way, and we will work always do the right thing. It's our guarantee! 

Call us 24 hours a day, 7 days a week. We're the guys that hospitals, restaurants, HOAs, medical buildings and clinics, and others choose to do their emergency water cleanup.

We can be reached at 619-269-5004, 24/7/365.

Can I Clean A Sewage Backup Myself?

6/8/2018 (Permalink)

So you just came home from vacation to find that your sewer backed up through one of your drains and has damaged your floor and your walls. Instead of calling a cleanup crew, you wonder if you can just clean it up on your own.

 The answer is: no. Home and business owners don't typically have the necessary tools and expertise to handle a sewer backup repair or cleanup. Sewage contains all kinds of toxins and hazardous waste, which can cause serious health problems if you don't have the appropriate gear. That's where we come in. If your sewer causes a backup, call the trusted experts, SERVPRO of San Diego City SW, now.  We can be reached 24/7 at 619-269-5004. We'll clean it all up and make your property look "Like it never even happened."

Is mold removal covered by homeowners insurance?

6/7/2018 (Permalink)

We get a number of calls each week from San Diego homeowners concerned that they may have mold. The truth is, 9 times out of 10, if you suspect you have mold, you do. By that time, you probably have noticed a musty smell, or even potentially have seen mold growth on your walls or personal items.

 The next usual question is - well is this going to be covered by my homeowner's insurance? And that's a tricky question to answer, because there's no firm answer either way! Sometimes mold removal and remediation is covered by your homeowner's policy if it was caused by a "covered peril", lii=ke sudden water damage, otherwise more than likely the answer is going to be no. If you suspect you have a mold problem though, don't hesitate to give our team a call. This is our specialty after all, and we offer free on site assessments to help you determine a path forward.  Simply call the SERVPRO of San Diego City SW office at 619-269-5004, and one of our team members would be happy to schedule a free mold walk through assessment. Then, we can provide you with a free estimate and talk to you about your options.

Catastrophic Storm Damage Cleanup Crew in California

6/6/2018 (Permalink)

Storm Damage Catastrophic Storm Damage Cleanup Crew in California A photo of just some of the fleet of SERVPRO vehicles during a catastrophic storm. We're your experts during times of disaster in recovery.

When catastrophic and unexpected storms hit our beautiful country, SERVPRO, including SERVPRO of San Diego City SW, has your back.

As a national brand that you know and trust, our over 1,700 independently owned and franchises, come together to help rebuild the devastation that nature causes.

We are proud to be one of the SERVPRO franchises that has traveled not only to Louisiana, but to Texas, during times of severe water damage due to hurricanes, and then to Sonoma, California with the wildfires that ravaged the area in fall 2017.

When storm damage strikes your business or residence, rest assured our entire team is dedicated to making the unexpected damage "Like it never even happened."

Call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004. When your property is facing an emergency, we can usually arrive onsite within one hour.

How do you clean up mold in San Diego?

6/4/2018 (Permalink)

Mold Remediation How do you clean up mold in San Diego? A photo of mold taken at a multi unit property in San Diego.

Mold, mold, mold! Mold can be such a scary word, and with good reason. Most of us know what some of the side effects from mold exposure can be, especially to those with respiratory issues or weakened immune systems.

There are a couple important things to know about mold:

1. It needs moisture to grow.

2. It needs a food source to spread.

We tend to see a lot of mold calls come in from the beach areas of San Diego, because mold loves a humid environment. But the truth is, mold can and does happen anywhere in San Diego County, especially when it's related to an undetected water leak that's been going on for some time.

So how do you clean up mold?

Well, the first thing is first, many old timers in this industry use BLEACH to treat mold, and that's a big no-no. When you are dealing with a non-porous material, you can simply clean it with Dawn dish soap (yes, really), but when you have a porous material involved, you have to remove the affected materials by hiring a licensed, bonded and insured expert mold remediation company. Like us! SERVPRO of San Diego City SW.

Call us anytime at 619-269-5004, we'll come out and assess your property for free.

Got Water Damage? We can help!

6/4/2018 (Permalink)

Storm Damage Got Water Damage? We can help! When Hurricane Harvey hit Houston hard, our team, including our owners, traveled to Houston to assist with flood cleanup efforts.

When unexpected water damage strikes your business or residence, the best decision you'll make is deciding who to hire to help you with the cleanup process. Thankfully, you've found us, which means you are half-way there! 

When dealing with an emergency water situation where proper restoration is required, our crew of friendly and kind employees would be happy to hold your hand through the entire process.

Whether it's a leaky kitchen sink, unexpected (rare in San Diego) storm damage, a pipe burst, or a sewage backup, SERVPRO of San Diego City SW has got your back!

Here's how it works:

1.) You call us. 24/7 at 619-269-5004

2.) We schedule an appointment, or if it's an emergency situation, we're onsite within 30 minutes to 1 hour

3.) We get to work assessing damage and reviewing scope

4.) We communicate to you, your insurance company (if you're filing a claim), and an insurance adjuster where necessary. This is where we differ from those other guys. We work with your insurance directly on your behalf so there aren't any unexpected or surprise charges at the end of the job

5.) We bill insurance direct


We're here to make you happy and restore your property "Like it never even happened." Call us anytime at 619-269-5004.

Brush Fire Smoke Soot Cleanup in San Diego

6/4/2018 (Permalink)

In San Diego, brush fires tend to happen at least a few times a year throughout the County.  Thankfully, we have the amazing San Diego Fire Department team of firefighters that spring into action to quickly get this fires contained so they don't spread.

 Because of the amount of canyons and brush area in San Diego, many homes sit atop prime brush fire area.  And though brush fires don't tend to destroy structures and cause people's homes to burn, they can burn fences and property lines, and bring smoke/soot onto someone's property and home, as well as cause heavy smoke indoor inside your home or business. When your home smells like a BBQ after a brush fire, and you're in need of deodorization to get rid of the smoke smell in your house, call SERVPRO of San Diego City SW.  We're open 24/7 and someone always picks up the phone - 619-269-5004.  We'll walk you through your options and help get your home back to the way it was before, "Like it never even happened."

How does a water damage insurance claim work?

6/1/2018 (Permalink)

Water Damage How does a water damage insurance claim work? Water damage from a second story tore through this ceiling at a business in San Diego.

If you suspect or know you have water damage at your San Diego business or residence, depending on the amount of damage, you may find yourself filing a claim with your homeowner's insurance provider.

 There are a few things to know when you file an insurance claim for water damage.1. You can hire whoever you want to help you with the water damage cleanup. Your insurance carrier will have a preferred vendor, and most of the time that is us, SERVPRO of San Diego City SW, but you do reserve the right to hire whomever you wish to help you with your water damage cleanup. 2. When you call SERVPRO of San Diego City SW:We arrive onsite and will assess and stabilize the situation. This means if there is standing water, we will remove it by using our water extraction tools. We will then contact your insurance company to confirm scope before doing any invasive acts such as demolition of wet drywall, this way we ensure there are proper approvals in place, or if there isn't, we can let you know what type of work you're looking at. 3. We bill your insurance direct:We're not like those other guys that refuse to work with your insurance company and will hand you over our bill and demand you pay up. We will bill your insurance directly and agree on cost with them, that way you aren't left paying thousands of dollars out of pocket that your insurance company is refusing to pay.  If you need water damage cleanup services anywhere in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. We promise to make it "Like it never even happened."