3 things to ask restoration companies in San Diego

4/3/2018 (Permalink)

A photo from a devastating fire in the San Diego area that our team was called in to assist with. Choose a fire cleanup provider that you can trust.

Research shows that the majority of consumers, both residential and commercial, find vendors by doing internet searches.  The internet is a powerful tool for finding resources, especially in emergency situations. Here are a few tips for choosing an emergency water damage or fire cleanup service provider in greater San Diego.

 1.) Make sure they have necessary licensure and certifications.

Anyone can claim to safely handle your emergency water situations, mold remediation, or fire cleanup, but ask them these questions. Are you licensed? Are you bonded? Are you insured? What are your certifications? SERVPRO of San Diego City SW is fully licensed, bonded, insured and we have all of the necessary industry certifications so that you know your home or business is in safe and skilled hands when you call us. 

2.) What kind of equipment and products do you use?

If you hear the word "bleach", RUN! SERVPRO of San Diego City SW uses all of the latest state of the art equipment, as well as "safe" cleaning and deodorizing products. Some mold remediation companies in San Diego are using bleach to treat mold, which is absolutely haphazard and not in your best interests. 

3.) Will you bill my insurance?

Some restoration companies in San Diego refuse to bill your insurance and work with your insurance carrier to come to an agreed cost. With SERVPRO of San Diego City SW that is never the case. We work directly with your insurance company and your insurance adjuster, and when a loss is covered, we'll always agree on a cost and scope with them, so you aren't left paying a bill that is double what your insurance has agreed to pay. We pride ourselves on strong relationships with insurance carriers and insurance adjusters in San Diego, and we are known for doing the right thing and making the customer (YOU) happy. If you have any emergency water damage, fire smoke and soot cleanup, or mold remediation needs in San Diego, call us 24 hours a day, 7 days a week, at 619-269-5004.