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Fire & Water - Cleanup & Restoration

How does a water damage insurance claim work?

6/1/2018 (Permalink)

Water Damage How does a water damage insurance claim work? Water damage from a second story tore through this ceiling at a business in San Diego.

If you suspect or know you have water damage at your San Diego business or residence, depending on the amount of damage, you may find yourself filing a claim with your homeowner's insurance provider.

 There are a few things to know when you file an insurance claim for water damage.1. You can hire whoever you want to help you with the water damage cleanup. Your insurance carrier will have a preferred vendor, and most of the time that is us, SERVPRO of San Diego City SW, but you do reserve the right to hire whomever you wish to help you with your water damage cleanup. 2. When you call SERVPRO of San Diego City SW:We arrive onsite and will assess and stabilize the situation. This means if there is standing water, we will remove it by using our water extraction tools. We will then contact your insurance company to confirm scope before doing any invasive acts such as demolition of wet drywall, this way we ensure there are proper approvals in place, or if there isn't, we can let you know what type of work you're looking at. 3. We bill your insurance direct:We're not like those other guys that refuse to work with your insurance company and will hand you over our bill and demand you pay up. We will bill your insurance directly and agree on cost with them, that way you aren't left paying thousands of dollars out of pocket that your insurance company is refusing to pay.  If you need water damage cleanup services anywhere in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. We promise to make it "Like it never even happened."

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