Recent Storm Damage Posts

Help! I have water damage. What do I do?

9/11/2019 (Permalink)

Photo of a home with drywall cuts and no flooring. Storm water damage to a property in Chula Vista.

When water damage strikes your San Diego property, most of us don't know where to start.

That's where SERVPRO comes in. We are licensed, bonded, and insured, and have been trusted by thousands and thousands of property owners to help them with their water damage cleanup needs.

A little bit about SERVPRO of San Diego City SW:

1.) Independently owned and operated. We were started by two childhood best friends, Ben Sussman and Jordan Katz.

2.) We are licensed (CSLB #1037786), we are bonded, we hold the proper insurance including workers compensation, auto insurance, as well as general liability insurance.

3.) Our team is trained and holds a high number of designations with the IICRC.

4.) We do it all, from the mitigation work to the reconstruction, we are a one stop shop.

5.) We bill insurance directly, taking away some stress and hassle for you.

The proof is in the pudding. Which is why we have awesome Yelp reviews. Call us 24 hours a day, 7 days a week at 619-269-5004.

Storm Water Damage in San Diego

8/24/2019 (Permalink)

A property in downtown San Diego that had damage from heavy rains in early 2019.

Storm water damage?  We know what you're thinking, "This is San Diego!"  But water damage from severe storms do happen in San Diego, even if we aren't prone to them like other parts of the country are.

When storm damage affects your property - whether it be from a tree falling on your roof, rain damage, wind damage, etc.  SERVPRO of San Diego City SW is happy to help you put back the pieces. We are an insurance preferred vendor for most insurance companies, and there is a reason why. Not only do we do good work, but we have a level of customer service within our company that is pretty unparalleled.  We are locally owned and operated, but don't let that fool you.  As a family owned company based in San Diego, we are large enough to handle any size job, but small enough to care about the work we do.

Call us 24 hours a day, 7 days a week, and we'll be there.  You can reach us at 619-269-5004. 

Storm Water Damage in San Diego

8/19/2019 (Permalink)

A property in downtown San Diego that had damage from heavy rains in early 2019.

Storm water damage?  We know what you're thinking, "This is San Diego!"  But water damage from severe storms do happen in San Diego, even if we aren't prone to them like other parts of the country are.

When storm damage affects your property - whether it be from a tree falling on your roof, rain damage, wind damage, etc.  SERVPRO of San Diego City SW is happy to help you put back the pieces. We are an insurance preferred vendor for most insurance companies, and there is a reason why. Not only do we do good work, but we have a level of customer service within our company that is pretty unparalleled.  We are locally owned and operated, but don't let that fool you.  As a family owned company based in San Diego, we are large enough to handle any size job, but small enough to care about the work we do.

Call us 24 hours a day, 7 days a week, and we'll be there.  You can reach us at 619-269-5004. 

Crawl space water damage in San Diego

7/22/2019 (Permalink)

A photo of mold in a crawl space where there was water damage due to heavy rains.

If you have water in your crawl space at your residence or business, it could be resulting from storm or rain damage, or another source of water intrusion.

Most of the time, depending on the severity, water extraction is needed as well as drying and dehumidification. 

If you think you have crawl space water damage in San Diego, SERVPRO of San Diego City SW is the restoration contractor to call.  We have dedicated crews of professionals on standby 24 hours a day, 7 days a week to assist you with any sort of water damage need.

We are an insurance preferred vendor for most insurance companies.  What that means is there will be no hassle when it comes to billing, and we will bill your insurance company directly.

You can reach us every single day of the year, rain or shine, at 619-269-5004.

Make sure to choose a vendor who is licensed, bonded, and insured.  Check their license status by visiting the California State Contractor’s Board at www.cslb.ca.gov.

Hotel Water Damage Cleanup in downtown San Diego

7/13/2019 (Permalink)

This is a photo of a commercial water damage job in downtown San Diego that flooded from a drain back-up during the heavy rains in San Diego.

As the downtown San Diego SERVPRO (sometimes spelled Service pro or SERVPRO), we are the go-to water damage experts for high-rise HOAs, as well as hotels.

When hotels have water damage, SERVPRO of San Diego City SW are the ones who usually get the call, as we are members of the San Diego Hotel Motel Association and have built strong relationships thanks to that, as well as we have deep and wide experience working in hotels, and we make it our priority to have clean job sites, as well as minimize business disruption.

We are available 24 hours a day, 7 days a week, every single day of the year, including holidays. Call us anytime at 619-269-5004.

Commercial Flooding in San Diego

7/6/2019 (Permalink)

A photo of a dehumidifier on a water damage cleanup job in Chula Vista.

While storms are rare in San Diego, they do happen! And while even rarer in summertime in San Diego, they do happen!  We would know.

One recent job that SERVPRO of San Diego City SW was called for was a water damage dry out for a public building in Chula Vista, that was having its roof replaced in the summertime, and while the roof was torn off, a rare but powerful downpour occurred, causing damage to the interior of the building in JULY!

Thankfully, SERVPRO was called, and we were onsite immediately to assess the damage and place equipment.  We were running against tight timelines, but we made it work and surpassed expectations.

If you have water damage in San Diego, call SERVPRO 24 hours a day, 7 days a week, at 619-269-5004.

Hotel Water Damage in downtown San Diego

6/20/2019 (Permalink)

When your hotel has water damage, you need a trusted team of experts to assist you. SERVPRO of San Diego City SW is on-call and available 24/7.

This photo illustrates severe water damage to a hotel in downtown San Diego.

During the heavy rains we experienced in December 2018, this property suffered from devastating rain damage.

Because SERVPRO of San Diego City SW was listed as a preferred vendor for the building's insurance company, we received the call to assist the management company and building owners with extraction and proper mitigation and remediation efforts.

Our team worked several shifts around the clock to get the building dried properly and get the rooms open again. Management was incredibly pleased with the level of service they received from SERVPRO of San Diego City SW, and has continued to call us when they have water damage - big and small.

SERVPRO of San Diego City SW is available 24 hours a day, 7 days a week. Reach us at 619-269-5004.

Severe Storm Damage Cleanup Experts in San Diego

8/1/2018 (Permalink)

A scene from Louisiana in 2016.

Thankfully, San Diego doesn't experience severe storm damage situations. Unlike our friends down south and back east, Hurricanes, Tornadoes, and extreme water damage due to rains and floodings is not common in our part of the country.

But that doesn't stop our team from being "all hands on deck" when our friends in other areas of the States suffer from catastrophic storm damage.

Did you know that for the past several years, SERVPRO of San Diego City SW has traveled to Louisiana, Texas, and Sonoma, California to assist with storm cleanup and fire/smoke/soot cleanup?

That's right. Members of our incredible team relocate for weeks or months at a time to assist homeowners and business owners at their time of need. Uprooting their lives, leaving behind families, because they know how important it is to serve and help when offered a chance.

It's a core value that is built into the principles of our business, started by Ben Sussman and Jordan Katz, the owners of our company.

So when you're looking for who to let into your home, choose the good guys! That's us.

Call us 24 hours a day, 7 days a week at 619-269-5004.

When Storm Damage Disrupts Your Life

7/5/2018 (Permalink)

Two of the vehicles in our fleet.

In San Diego, unexpected storm damage doesn't happen often, but it definitely can and does happen. Last summer in Chula Vista, an unexpected 10 minute torrential downpour flooded a commercial property over a weekend, when the roof had been being worked on - to the tune of thousands of dollars in damages.

Luckily, SERVPRO of San Diego City SW was called and we responded to the job within 30 minutes. We worked hand-in-hand with the contractors and building officials on the scope and the process, we brought in our generator for temporary power to run the equipment, and we helped the contractors meet their project deadline, saving them thousands of dollars.

If unexpected storm damage strikes your business or home, call us 24/7 at 619-269-5004. We're here to make it "Like it never even happened."

Catastrophic Storm Damage Cleanup Crew in California

6/6/2018 (Permalink)

A photo of just some of the fleet of SERVPRO vehicles during a catastrophic storm. We're your experts during times of disaster in recovery.

When catastrophic and unexpected storms hit our beautiful country, SERVPRO, including SERVPRO of San Diego City SW, has your back.

As a national brand that you know and trust, our over 1,700 independently owned and franchises, come together to help rebuild the devastation that nature causes.

We are proud to be one of the SERVPRO franchises that has traveled not only to Louisiana, but to Texas, during times of severe water damage due to hurricanes, and then to Sonoma, California with the wildfires that ravaged the area in fall 2017.

When storm damage strikes your business or residence, rest assured our entire team is dedicated to making the unexpected damage "Like it never even happened."

Call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004. When your property is facing an emergency, we can usually arrive onsite within one hour.

Got Water Damage? We can help!

6/4/2018 (Permalink)

When Hurricane Harvey hit Houston hard, our team, including our owners, traveled to Houston to assist with flood cleanup efforts.

When unexpected water damage strikes your business or residence, the best decision you'll make is deciding who to hire to help you with the cleanup process. Thankfully, you've found us, which means you are half-way there! 

When dealing with an emergency water situation where proper restoration is required, our crew of friendly and kind employees would be happy to hold your hand through the entire process.

Whether it's a leaky kitchen sink, unexpected (rare in San Diego) storm damage, a pipe burst, or a sewage backup, SERVPRO of San Diego City SW has got your back!

Here's how it works:

1.) You call us. 24/7 at 619-269-5004

2.) We schedule an appointment, or if it's an emergency situation, we're onsite within 30 minutes to 1 hour

3.) We get to work assessing damage and reviewing scope

4.) We communicate to you, your insurance company (if you're filing a claim), and an insurance adjuster where necessary. This is where we differ from those other guys. We work with your insurance directly on your behalf so there aren't any unexpected or surprise charges at the end of the job

5.) We bill insurance direct

6.) A HAPPY AND SATISFIED CLIENT (you!)

We're here to make you happy and restore your property "Like it never even happened." Call us anytime at 619-269-5004.

Storm Damage Cleanup Experts in San Diego

5/18/2018 (Permalink)

This is a before photo from a category 3 storm cleanup that SERVPRO of San Diego City SW performed.

Storm damage isn't something that's usually on your mind as a homeowner or property owner in San Diego. We get it, we live in the land of sunshine and moderate weather pretty much year-round.

But storm damage in San Diego can and does happen. Just last summer, there was a sudden 12 minute downpour in south San Diego that caused severe damage to a commercial property that we did the emergency water cleanup work on.

If storm damage does hit your San Diego property, there is no one better to call than the team of SERVPRO of San Diego City SW. Not only do we do year-round water cleanup work here in San Diego County, but the last several years we've traveled to both Texas and Louisiana to assist with hurricane cleanup efforts there.

So when emergency water damage here in San Diego strikes your property, call us 24/7 at 619-269-5004. 

SERVPRO of San Diego City SW and Hurricane Harvey

4/2/2018 (Permalink)

Here's one of our owners, Ben, walking back to the car after doing a walk through for a family affected by Hurricane Harvey.

Back when Hurricane Harvey struck the Gulf Coast in 2017, we all knew pretty quickly that the devastation would be wide and massive. What we didn't know is that so many of our incredible team members would volunteer to uproot themselves from their daily life here in San Diego and travel to Texas to assist with cleanup efforts.

Once we got word that floodwaters were receding, 6 of our team members as well as our two owners, Ben and Jordan, made the drive out to Houston where we had rented an AirBnB and began cleanup efforts for a number of families in the greater Houston area.

All in all, our team was out there for about 5-6 weeks. They said goodbye to their families and normal lives, because they knew this was a historic opportunity to assist families who needed the help getting back into their homes.

We made lasting relationships and our clients have invited us to stay with them anytime we're back in town! Though hopefully next time it'll be for fun, and not for a natural disaster cleanup.

When Unexpected Storm Damage Ruins Your Home

7/7/2017 (Permalink)

Here in beautiful San Diego, we don't often have severe weather. But residential storm damage does happen each and every year. If mother nature takes its toll and damages your property, use these 7 tips for cleaning up after a storm.

1. Get Protective Clothing. Prior to going inside your home, it is imperative that you wear protective boots, clothing, gloves, eye protection, and a mask. Flood waters carry sewage, bacteria and chemical compounds that may be dangerous.

2. Document the Damage.  To help with insurance and FEMA claims, you really need to document the damage as soon as it's safe to do so. Take photos and videos of your entire home from each and every angle. Make sure to get exterior and interior photos!

3. Water Extraction.  This, you may need help with. Flood water contains potentially dangerous bacteria, rodents, and insects. It's recommended that you have water extraction handled by a locally owned and operated professional disaster response team.

4. Open Windows. Circulating fresh air is an important step for cleaning up after flood damage and preventing mold growth. 

5. Remove Personal Items. Furniture, clothing, and other items in the house can be removed to speed the drying. Prior to throwing away damaged items, take photographs, and have them evaluated to see if they can be cleaned and restored. 

6. Remove Carpeting, Wet Drywall, and Insulation. If the storm water contains sewage, which many floods do, the flooring in the home will probably have to be removed. Drywall and insulation that has been touched by flood waters and saturated will also have to be removed. This helps prevent future mold growth.

7. Scrub Every Surface.  Each and every surface should be scrubbed with a powerful disinfectant. Your local SERVPRO of San Diego City SW is available 24x7 and stands at the ready to inspect, extract water, disinfect, dehumidify, and restore your home quickly.

This list might seem overwhelming, and it is. Cleaning up and restoring your home after a storm or water damage in San Diego requires hard work, proper tools, and specialized equipment. SERVPRO of San Diego City SW Is locally owned and operated, and we'll work directly with your insurance company for a stress-free claim. Call us 24/7 at (619) 269-5004.

Storm Damage Cleanup Specialists in San Diego

6/29/2017 (Permalink)

When your San Diego home or business is facing a disaster, you don’t need to face it alone. SERVPRO of San Diego City SW is a professional water restoration business, and we can help you take care of the overwhelming number of things that need to be done. Some things are highly technical and insurance policies require proper mitigation treatments, otherwise they could potentially not cover expensive secondary damage. SERVPRO of San Diego City SW is a fully licensed and locally owned restoration and remediation company, and we are highly proficient in full service restoration from start to finish. Our damage restoration technicians are highly trained, experienced, and hold specialist certifications such as IICRC, CRA, and we back them up with our state-of-the art specialty drying equipment.

We are the experts when it comes to water damage restoration, fire damage restoration, and mold remediation services in San Diego, California. Our pack out division can remove your furniture and other belongings and protect them from further damage, storing them at our secure facility.

San Diego may not get a lot of storm damage cleanup, but we do get some. Our storm damage repair services range from debris cleanup to complete reconstruction. Our damage restoration technicians are highly trained, experienced, and hold specialist certifications such as IICRC, CRA, and we back them up with our state-of-the art specialty drying equipment.

We serve both residential and commercial clientele throughout San Diego County, and we’re available 24 hours a day, 7 days a week. Call us at (619) 269-5004.

Emergency Storm Cleanup In San Diego

5/26/2017 (Permalink)

Storm Damage Cleanup and Restoration

SERVPRO of San Diego City SW has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Why Choose SERVPRO of San Diego City SW?

We're Faster to Any Size Disaster

When a storm hits your San Diego home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

Learn More

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of San Diego City SW can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Learn More

Locally Owned Company with National Storm Resources

SERVPRO of San Diego City SW is locally owned and operated—so we live and work here too, and are proud to be part of the San Diego community.

Call us 24/7 at 619-269-5004.

SERVPRO's Disaster Recovery Team

5/26/2017 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2016 Louisiana Flooding
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Rain, rain go away

5/17/2017 (Permalink)

Rain, rain go away


What's one of the most common natural disasters in the U.S.? If you answered "floods", you are correct!


Heavy rainstorm can cause incredible damage to your property! Make sure you are prepared. Though heavy rain in California is rare, it DOES happen, and we've seen all too well the damage it can do to unsuspecting homeowners and property owners who aren't prepared for the aftermath of that. 


Here at SERVPRO of San Diego City SW we like to be helpful, so here are a few tips to help your home or business avoid floods:


1.) Purchase flood insurance! Get a call in to your insurance agent to ensure your insurance covers floods


2.) Make sure your rain gutters and other drainage systems are installed properly, and clean out your rain gutters frequently


3.) Fix LEAKS IMMEDIATELY. Do not wait until it's too late!


4.) Spend some extra money to install a rubber roof underlayment. It's a waterproof barrier that goes under the shingles and protects your home from water intrusion


If you do experience a flood in your home or business, call us. SERVPRO of San Diego City SW is available 24/7 at 619-269-5004. We'll help get your property back into shape "Like it never even happened."

SERVPRO of San Diego City SW Goes East For The Louisiana Flood of 2016

5/4/2017 (Permalink)

SERVPRO of San Diego City SW Goes East For The Louisiana Flood of 2016
 
Summer of 2016 brought some of the worst flooding to the state that it has ever seen, causing over 40,000 homeowners to suffer damage.
 
During huge national storms like this, SERVPROs from across the country band together to mobilize efforts and assist those affected. 
 
Our location, SERVPRO of San Diego City SW, was one of them.
 
We arrived in Lousiana last August with several crews from our location and immediately began assisting homeowners with demolition, cleanup, drying and restoration efforts. Our teams were onsite for over a month, during this time we built close relationships with the people we served, who were incredibly thankful to SERVPRO franchisees for offering these emergency services.
 
One of our owners, Jordan, had this to say about his experience, "Seeing what these families had to endure was heartbreaking. We were happy to be involved and in the trenches assisting them with rebuilding their homes and their lives."