Recent Posts

Vandalism Cleanup? SERVPRO of San Diego City SW can help!

3/31/2020 (Permalink)

A photo of a dirty building. This photo shows the aftermath of a fire extinguisher being sprayed all over a building in San Diego. We helped with the cleanup.

It’s just a typical Monday morning. You arrive to work and have a surprise waiting for you. Someone you don’t know has entered your business, sprayed graffiti all over the walls, and sprayed fire extinguisher residue all over. After the initial shock wears off, you get to cleaning it up. Realizing that you don’t have the proper tools and equipment for this type of clean up, you call the experts at SERVPRO of San Diego City SW.

We are available to restore your business like new and “Like it never even happened.” We are experts in vandalism cleanup and restoration. Do not hesitate to contact us any time, day or night.

SERVPRO of San Diego City SW is here 24/7/365 at (619) 269-5004. We are a preferred vendor for most insurance companies, and will bill your insurance company directly.

Do you have mold in your home or business?

3/30/2020 (Permalink)

A photo of the exterior of a building. This is a photo of a commercial property in San Diego that had a mold issue on the exterior of the property, behind the siding. Call SERVPRO 24/7.

If you are on Google searching for mold remediation companies, or information on mold, you probably suspect your property has a mold damage issue.

You may be wondering what the signs of mold are. Keep your eyes peeled for standing water in the basement, watermarks on walls (particularly recent-looking stains), or musty smells, particularly in bathrooms, kitchens, laundry rooms, basements, cabinets with plumbing, or other areas with plumbing.

Mold needs a few things to thrive: moisture, and humidity. Keep in mind while mold can be a common occurrence related to leaks or other water damage, it isn't always due to water damages to a property.

If you do have a mold issue, SERVPRO of San Diego City SW is here to help! We are mold remediation professionals. We are available 24/7/365 at (619) 269-5004.

Meet the SERVPRO of San Diego City SW team!

3/20/2020 (Permalink)

A photo of a woman. Tawny Hinkley, office manager of SERVPRO of San Diego City SW, pictured with her daughter.

Our customers absolutely love putting faces to names, and with that in mind, we decided to start a fun new series where we do little interviews with our team members! First up is Tawny!

1.) What is your job title and what do you do?

My name is Tawny Hinkley. I am the office manager here at SERVPRO. My responsibilities include payroll, human resources, overseeing job files, and audits. I do anything and everything the team needs help with!

2.) What do you love most about your job?

I have been with SERVPRO since the very beginning in 2015! I started working out of Ben and Lisa’s house. I love the family-like atmosphere. Ialso really enjoy the challenges. It’s always exciting and no day is the same.

3.) What's your favorite place in the world?

I love the beaches of Cabo San Lucas! It’s so relaxing and so beautiful!

Tawny is actually our first employee and has been with us since the VERY beginning.  We are so grateful to her for her incredible friendship, and not to mention for keeping the boat afloat!

Call us 24/7/365 at 619-269-5004 for any water damage emergencies, you may even get Tawny on the phone!

Sick Building Syndrome in San Diego

3/9/2020 (Permalink)

A photo of a building. This photo shows one section of a business that had a major mold problem in San Diego. Call SERVPRO at 619-269-5004 and we can help.

Back in the 1970s, sick building syndrome became recognized as people displayed similar symptoms after having spent extended periods of time in buildings with poor air quality.  Sick building syndrome (also known as SBS) is a name for a condition that is thought to be caused by being in an enclosed space. The key to SBS Is that your symptoms improve after leaving the building in question, only to come back when you return to that locaton.

People thought to be the most at risk for SBS are:

  • Infants and children
  • Pregnant women
  • Elderly
  • People with respiratory issues or allergies
  • People with weak immune systems

While mold is found in our everyday environment, an abundance of mold indoors is something that needs to be addressed, some individuals can become ill.  If you have excessive mold, SERVPRO of San Diego City SW can help.  

To control moisture and therefore reduce your risk of getting mold, be sure to correct any water leaks or standing water.

The World Health Organization says that poor indoor air quality costs $60 billion in employee sick leave and loss of production.

SERVPRO of San Diego is available 24/7/365. To learn more about Indoor Air Quality, call us at 619-269-5004.

Board Up Your Business After Vandalism or Fire

3/8/2020 (Permalink)

A photo of a man next to a van. This is Ever, one of SERVPRO's board up technicians. He is on call and ready 24/7/365 to help you secure your property. Call us at 619-269-5004.

When your business is threatened by vandalism or fire or other disaster of some kind, the first thing you want to do is call SERVPRO for board up services.

When the San Diego Fire Department is working to put out a fire, they break windows and sometimes beat holes on roofs.  They do whatever it takes to keep people safe and protect your property as best they can.

This is where our emergency board up service comes in, you will need to secure and protect your property and the items inside.

Why is securing your property important? 

  • Keep your personal property safe
  • Limit your liability
  • Secure your building from vandalism and theft

Protect your property by having SERVPRO of San Diego City SW professionals perform a board up.  Call us anytime for more information at 619-269-5004.

I had a dishwasher leak, what do I do?

3/5/2020 (Permalink)

A photo of equipment in a home. This photo shows us detecting moisture in a kitchen after a suspected dishwasher leak. Call SERVPRO 24/7/365 at 619-269-5004.

Our dishwashers are an appliance we depend on every single day.  They simplify our lives and they are something most families in San Diego use day in and day out. But like most appliances, they need a little bit of TLC to continue to function properly.

It all starts with dishwasher installation. If your dishwasher is not installed correctly, this is where major issues can begin.  And sometimes, due to the way the dishwasher is installed, you may not know a slow leak is occurring.

If your appliance hose cracks or loosens, hundreds of gallons of water can be seeping into your floors and walls.  If this happens, call SERVPRO in San Diego.  Our certified technicians are on-call 24/7/365 to extract water for you, place drying equipment, and walk you through the entire process.

At SERVPRO of San Diego City SW, we are always here to help.  Call us 24 hours a day, 7 days a week at 619-269-5004.

Learning about dry sponges used on fire jobs

3/3/2020 (Permalink)

A photo of a building. This is a photo from a fire damage job that SERVPRO recently assisted with cleanup for. Call us 24/7/365 at 619-269-5004.

When you have a fire, whether you think it is large or small, soot needs to be cleaned properly.  Soot from fire damage cannot be cleaned with just water.

SERVPRO uses a special dry sponge on surfaces such as drywall.  It is made of rubber and can be used almost like an eraser.

The dry sponges we use on our fire jobs are incredibly porous and hold a large amount of soot. Once the surface of the dry sponge is dirty, it has to be thrown away and must never be cleaned or reused.

If you have a fire at your San Diego property, leave it to the experts.  There truly is no substitute for training and experience.  We are an IICRC certified firm and have the fire and water restoration expertise. SERVPRO is the brand you know and trust to help restore your property "Like it never even happened."

If you have questions about our fire damage cleanup process, call us anytime.  SERVPRO of San Diego City SW can be reached at 619-269-5004.

Crime Scene Cleanup in San Diego

2/17/2020 (Permalink)

A photo of people. When you need crime scene cleanup in San Diego, SERVPRO of San Diego City SW can help. Call us 24/7/365 at 619-269-5004.

When you need crime scene cleanup in San Diego, SERVPRO of San Diego City SW is here and ready to help.

We get dozens of calls a month for crime scene cleanup, but rarely do people know to ask the right question of "Are you licensed to do crime scene cleanup?"

In the State of California, you must hold the appropriate licensure to do trauma waste cleanup. SERVPRO of San Diego City SW holds that licensing, and it must be renewed each and every year.

If you have a crime scene cleanup job, or vandalism cleanup, call SERVPRO of San Diego City SW 24/7/365 at 619-269-5004.

Meet Lisa Sussman of SERVPRO of San Diego City SW

2/12/2020 (Permalink)

A photo of a woman on a forklift. Lisa Sussman, of SERVPRO of San Diego City SW, is pictured here on a forklift in one of the SERVPRO warehouse locations.

When you need water remediation services in San Diego, SERVPRO of San Diego City SW works 24/7/365 to assist you in putting your home or business back together.

Lisa Sussman, one of the owners of our franchise, recently did this article with the San Diego Voyager about how she got into the water restoration and remediation business. Click the link to read it:

As part of her core roles, Lisa oversees our website, Google page, Yelp page, and overall web presence.  In addition to that, she leads the account management team and our property management relationships. And assists with certain office administration tasks and vendor relations.

Feel free to reach out to Lisa anytime at lisa.sussman@SERVPROSDCITY.COM

Or call our office 24/7 at 619-269-5004.

Emergency Services Business Plan

1/25/2020 (Permalink)

A photo of text. Don't let water or fire damage destroy your property, call SERVPRO 24 hours a day, 7 days a week.

Does your business have a continuity plan in place? You'd be surprised at the number of businesses who have no plan in place if water damage were to impact their building operations, or a fire, major mold remediation, vandalism, etc.

If you have no emergency plan in place for water remediation, or other disasters, SERVPRO is here to help.

We offer a completely free ERP: Emergency Ready Profile.

A SERVPRO technician will come onsite, assess your property, work with you to create a plan, and give you access to an app with all of your emergency numbers and contacts if something were to happen to your property.

SERVPRO of San Diego City SW is available 24 hours a day, 7 days a week at 619-269-5004. Call us anytime.