Recent Why SERVPRO Posts

Why Choose SERVPRO in San Diego

7/14/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO in San Diego SERVPRO in San Diego is available 24 hours a day, 7 days a week. Call us at 619-269-5004.

When you are looking for a restoration contractor in San Diego, SERVPRO of San Diego City SW is the obvious choice.

Here are a few of our service offerings:

  • Emergency water extraction and dry-out
  • Fire, smoke, soot cleanings
  • Property board-ups
  • Pack out and pack back contents services
  • Mold Remediation
  • Biohazard Cleanup

We have thousands of satisfied clients, residential and commercial, and we are the top choice when it comes to emergency services restoration companies in San Diego.

Owned by Ben and Lisa Sussman, and Jordan Katz, our owners are heavily involved in the business and the reason why we have over 30 long-time and happy employees.

Call us 24 hours a day, 7 days a week, every single day of the year.  We can be reached at 619-269-5004.

SERVPRO Downtown San Diego

7/1/2019 (Permalink)

Why SERVPRO SERVPRO Downtown San Diego Commercial water damage in the Hillcrest area of San Diego.

When choosing an emergency services company like SERVPRO, SERVPRO of San Diego City SW is the obvious choice for downtown San Diego customers.

Based in downtown ourselves, and specializing in HOA and commercial work, we are the experts when it comes to restoring your property "Like it never even happened." after water damage, fire damage, or biohazard cleanup.  

Give us a call 24 hours a day, 7 days a week.  We do free inspections and we also bill insurance directly, unlike some of our competitors.

We can be reached every day of the year at 619-269-5004.

SERVPRO San Diego City SW: Ben and Jordan

6/18/2019 (Permalink)

Why SERVPRO SERVPRO San Diego City SW: Ben and Jordan The two owners of SERVPRO of San Diego City SW, Ben Sussman and Jordan Katz.

The two leaders at the helm of SERVPRO of San Diego City SW are Ben Sussman and Jordan Katz. This photo shows them at a recent employee appreciation BBQ held in May 2019.

Ben and Jordan are two of the nicest and hardest-working individuals you will ever meet.  They treat their staff with the utmost respect, and of course, treat their customers like gold.

Some owners like to take a step back and be behind the scenes, and there is nothing wrong with that. But Ben and Jordan are in the weeds of their business and out in the field every single day. They love meeting customers, checking on our team to make sure they have everything they need, walking new jobs, assessing jobs performed, and so much more.

When you choose a water damage cleanup company, or a fire damage cleanup company, choose one that radiates respect and decency, empathy and hard-work. That is SERVPRO of San Diego City SW, it's our essence.

Call us 24 hours a day, 7 days a week at 619-269-5004.

SERVPRO Cleanup in San Diego

6/6/2019 (Permalink)

Why SERVPRO SERVPRO Cleanup in San Diego A recent photo from the SERVPRO of San Diego City SW employee appreciation event.

When deciding who to use to cleanup your home if you have water damage, fire damage, mold remediation, or biohazard cleanup needs, it's important to look at the company you're dealing with and ask a few questions.

1. Are you licensed?

Yes, SERVPRO of San Diego City SW holds a General Contractor's license, as well as a more specialized Water Mitigation license. You can check our license status at Our license number is 1037786.

2. Do you have the proper certifications?

Yes, our owners and our team hold MANY certifications through IICRC - the industry standard. We are certified not only in water damage, mold remediation, fire cleanup, etc. But our owners also hold specialized certifications for commercial water damage cleanup.

3. Are you insured?

Yes! We have not only General Liability insurance, but we carry Workers Compensation and Auto insurance as well. Ask us for a copy anytime!

4. Do you have happy customers?

We absolutely do! Take a look at our Yelp or Google page anytime. And unlike competitors, we don't pay for reviews, or post fake reviews.

5. Do you care about your customers?

Ask this question, and any person will tell you yes. But the truth is, we REALLY, REALLY do. We will go above and beyond when you have water damage cleanup needs, fire, smoke, soot cleaning needs, or mold or biohazard cleanup. We'll hold your hand every step of the way.

6. Do you bill insurance direct?

We absolutely do! And you won't pay us a penny more than what insurance agrees to, besides your deductible.

Choosing SERVPRO of San Diego City SW

6/6/2019 (Permalink)

Why SERVPRO Choosing SERVPRO of San Diego City SW Tobey, the SERVPRO shop dog!

When you choose SERVPRO of San Diego City SW as your partner in restoration needs, you're choosing a team of kind, sincere, hardworking, and dedicated professionals.

The reason so many property management, community management (HOA), and facilities managers choose SERVPRO of San Diego City SW is because:

1.) We ALWAYS pick up the phone. Whether you call our 24/7 office line at 619-269-5004, or you have our personal cell numbers, we pick up the phone day or night. While we do have an after-hours answering service to give our employees a break, once you get our cell numbers you can reach us directly whether it's 3 in the morning or 2 in the afternoon.

2.) We're honest. We will tell you what is REALLY going on, and provide you with options when appropriate.

3.) We work hard. You've got to be a special kind of person to work in this industry. You're "on-call" 24/7, working in people's homes, communicating with so many stakeholders. Our team truly is something special, and we are so thankful for them.

When you have water damage or fire damage in San Diego, SERVPRO of San Diego City SW is the best option. We are one of the only companies to have ALL 5-star reviews across our platforms, and we don't pay for reviews or have fake reviews posted.

Call us 24/7 at 619-269-5004.