Recent Why SERVPRO Posts

High Praise for Local Cleanup and Restoration Services in East Village?

8/5/2022 (Permalink)

A happy customer is speaking on the phone. We aim for five-star reviews in San Diego County!

Our San Diego City, South West team are trusted leaders in property damage restoration services in East Village. Here are some recent Google reviews that say it all:

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Kiana Johnson was the job coordinator to have an appliance removed, and she had phenomenal customer service. Ms. Johnson was the utmost professional. I was a consumer with a lot of questions, and she answered all of them very timely and was knowledgeable. I would highly recommend using SERVPRO and working with Kiana Johnson.” Tracy Ross

Positive: Professionalism, Punctuality, Responsiveness, Value

“Our home had multiple pinhole pipe leaks in our downstairs living areas. Michael Lu at SERVPRO responded promptly to our distress calls, which gave me great comfort knowing he could be relied upon in our time of distress. His expertise greatly reduced what could have been major water damage to our home. My husband and I highly recommend his services.” Christine Ferrer

Service: Water damage-related cleanup & repair

Call Us Today!

East Village residents and  commercial businesses can trust our team of professionals at San Diego City, South West, to restore their property damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.  

Severe Thunderstorm Warning in San Diego County?

7/25/2022 (Permalink)

Storm clouds are moving over the city of San Diego, California. We respond to storm damage emergencies 24-hours a day in San Diego.

Last month, a severe thunderstorm warning was issued for San Diego. Our San Diego City, South West team has the training, equipment, and experience to restore storm damage “Like it never even happened.” Here are some thunderstorm safety tips from the National Centers for Disease Control and Prevention:

When thunder roars, go indoors. Find a safe, enclosed shelter. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Crouching or getting low to the ground can reduce your chances of being struck but does not remove you from danger. If you are caught outside with no safe shelter nearby, the following actions may reduce your risk:

  • Immediately get off elevated areas such as hills, mountain ridges, or peaks
  • Never lie flat on the ground. Crouch down in a ball-like position with your head tucked and hands over your ears so that you are down low with minimal contact with the ground.
  • Never shelter under an isolated tree
  • Never use a cliff or rocky overhang for shelter
  • Immediately get out of and away from ponds, lakes, and other bodies of water
  • Stay away from objects that conduct electricity (such as barbed wire fences, power lines, or windmills)

If you are in a group during a thunderstorm, separate from each other. This will reduce the number of injuries if lightning strikes the ground.

Call Us Today!

When you have storm damage in your San Diego home or commercial business, our San Diego City, South West team can help. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Fireworks Fire Damage in the Gaslamp Quarter?

6/27/2022 (Permalink)

Multi-colored fireworks light up the San Diego Bay and city skyline at night on the Fourth of July. We respond to fire damage emergencies 24-hours a day in San Diego.

Our San Diego City, South West team has been restoring fire damage in the Gaslamp Quarter for many years. We know that our fast emergency response time saves our customers time and money in many cases. The San Diego Fire Rescue reminds San Diegans that fireworks are illegal in the city and San Diego County. There are fun, alternative ways to get into the patriotic spirit without fireworks. According to the National Fire Protection Association (NFPA), fireworks cause thousands of injuries every year and offer these safe alternatives for celebrating this year’s festivities:

  • Use glow sticks as a safe alternative to sparklers. They are fun for all ages.
  • Loud and proud. Noise makers are sure to make a statement. They can be found at local party supply stores or make your own.
  • Have an outdoor movie night. Set up a screen and projector. Don’t forget the bug spray!
  • Red, white, and blue silly string
  • Make a patriotic craft with the family
  • Throw a birthday party for the USA and don’t forget the cake!

You can attend one of the free community events like the San Diego 4th of July Fireworks and Parade or another 4th of July event being held in San Diego County this year.

Call Us Today!

When you have fire damage in your Gaslamp Quarter home or business, our San Diego City, South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Golden Hill Home?

5/24/2022 (Permalink)

Condensation around a door frame is causing mold to grow in a house. We mitigate and remediate mold problems for homes and businesses in San Diego County.

Our San Diego City, South West team is trained and certified to restore mold outbreaks by the Institute for Inspection Cleaning and Restoration Certification (IICRC) in Golden Hill. We have the training, equipment, and experience to restore areas compromised by mold quickly and efficiently. Here are some mold damage emergency tips from our website for things you can do and should not do while waiting for help to arrive:

Important Facts

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

  • Stay out of affected areas
  • Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
  • Contact our San Diego City, South West office for mold remediation services

What Not to Do

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us!

When you discover a mold problem in your Golden Hill home or commercial business, our San Diego City South West team is Here to Help. ® We’ll clean and restore the mold damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Happy Customers Leaving Five-Star Google Reviews in Logan Heights?

4/25/2022 (Permalink)

People are giving the “thumbs up.” We are leaders in cleanup and restoration services in San Diego.

Our San Diego City, South West team has been providing cleanup and restoration services in the Logan Heights area for many years. Here are some of the recent five-star Google reviews from customers who required water damage restoration services:

“From beginning to end, the level of professionalism that runs through this company is unmatched. Such an easy and pleasurable experience. Would highly recommend their services.” Matt Dacasin

Services: Water damage-related cleanup & repair, Mold inspection

“These guys were AWESOME! I normally don’t leave reviews, but I made an exception for them because they did such a great job. Very professional and took the time to explain. Thanks.” Bruce R

Service: Water damage-related cleanup & repair

“Michael Lu and his team were excellent! Although some major repair work needed to be done to fix the water leak, Michael listened to my concerns about the cleanup process and immediately addressed the issues, such as arranging for a dust containment barrier and miraculously maintaining a fully functioning sink (simply amazing) throughout the process. The team was very professional and efficient throughout the cleanup. I would definitely call on him and SERVPRO of San Diego City SW again for any future needs.” Lester Jaque

Services: Water damage-related cleanup & repair, Plumbing

Call Us Today!

When you need help with water damage in your Logan Heights home or commercial business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Highly Trained and Certified restoration Team in South Eugene?

4/5/2022 (Permalink)

A person is doing online training in an office. We are trusted leaders in cleanup and restoration services in Lane County.

SERVPRO is a top choice for home restoration and repair because our commitment to service with excellence drives everything we do. We invest heavily in training programs for our SERVPRO of San Diego City SW team. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Ingleside.

The SERVPRO training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for SERVPRO of San Diego City SW employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

When you need help with property damage in your Eugene home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Should I Have the Air Vents and Ducts Cleaned in My Encanto Home?

3/21/2022 (Permalink)

A clean air vent is shown inside a home. We clean heating and air conditioning ducts and vents in San Diego County.

Our local San Diego City South West team is trained and certified to clean and maintain heating, ventilation, and air conditioning (HVAC) systems in Encanto. Here are some signs from the HVAC Inspection, Cleaning and Restoration Association to tell if your HVAC system needs cleaning:

Clogged vents and ducts

Do you see a puff of dust when your HVAC system starts running? Air ducts should not release dust and debris when the HVAC system is turned on.

Higher heating and cooling costs

The United States Department of Energy reports that 25 to 40 percent of the energy used for heating or cooling a home is wasted by dirty HVAC systems.

Clogged air filters

If you have to replace your air filters more than every three to six months, you may have a bigger problem, and you may need to check on the air ducts.

Your home has had recent repairs or construction work

Unless the HVAC systems are shut off and covered during the renovations, dirt and dust can be sucked into the ductwork. Have your HVAC system inspected and cleaned if necessary before using it again after any construction work is done.

Call Us Today!

If you need the HVAC system inspected in your home or business, our team in San Diego City South West is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Soot-Damaged Ceiling in Sherman Heights?

1/25/2022 (Permalink)

A SERVPRO technician is cleaning a soot-damaged ceiling. We clean and restore fire, smoke, and soot damage in San Diego.

SERVPRO® of San Diego City SW has been restoring fire, smoke, and soot damage in Sherman Heights for many years. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. After we complete the water removal and drying process, we perform the following:

Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you have fire damage in your Sherman Heights home or commercial business, you can rely on SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Property Damage Restoration Teams in Golden Hill?

12/28/2021 (Permalink)

A person is studying in a computer room. Our San Diego team is highly trained and certified in property damage restoration.

Golden Hill needs to know about our highly trained team!

SERVPRO® of San Diego City SW invests heavily in training, certification, and ongoing education for our team members. Our technicians are trained and certified by the Institute of Inspection Cleaning Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. Here is some information from our website about our training programs:

The Employee Certification Training is a self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise’s employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Call Us Today!

SERVPRO® of San Diego City SW’s highly trained technicians are on-call 24-hours a day and usually arrive within four hours of your call in Golden Hill. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Faster To Any Size Disaster in Logan Heights?

10/25/2021 (Permalink)

A vehicle is traveling on the road at night. We respond to property damage emergencies day and night in San Diego County.

Disasters happen at all times of the day and night. SERVPRO® of San Diego City SW’s technicians are on-call and ready to respond at any time, 24-hours a day, every day of the year, including holidays. Our immediate response time helps to minimize the damage and the cleaning and restoration costs.

We follow the one-four-eight-hour-rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Property damage always comes with the need for fast response and action. Over the years, we have developed positive relationships with many insurance companies. We can also help you with the insurance process and paperwork. No matter what form of property damage you are facing, you can trust us to be with you every step of the way. We are always available to answer your questions and will keep you informed of our progress until the job is complete.

Call Us Today!

When your Logan Heights home or commercial business has fire, water, or another form of property damage, SERVPRO® of San Diego City SW’s technicians are available to assist you 24-hours a day. Call us today at 619-269-5004. We’ll restore your property damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Dirty Dog Disaster in Encanto?

9/28/2021 (Permalink)

A very dirty little white dog is shown. We deep clean and deodorize pet messes in San Diego County.

Canine chaos reigns supreme in Encanto.

My little dog Smokey looks so harmless, but when he sees a mouse or rat, he goes berserk! I was giving him a bath outside when he spotted a mouse by the woodpile. He jumped out of the bath and started chasing the little mouse through the garden and into my house. Yikes! By the time I got him and the mouse outside, my house looked like a disaster zone. My couch and rugs were spotted with mud and that smelly dirty wet dog scent permeated the house. Yuck!

I called SERVPRO® of San Diego City SW and they sent a team out to clean my furniture and floors. They neutralized the dirty dog smell and now you would never know my house had been a doggy disaster zone.

SERVPRO Cleaning Services

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceiling, Floors & Walls
  • Certified SERVPRO Cleaned
  • Drapes & Blinds
  • Odor Removal
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti
  • Building Services
  • Commercial Cleaning Services

Call Us!

When your home or commercial business needs deep cleaning and deodorization services, SERVPRO® of San Diego City SW is Here to Help. ® Call us today at 619-269-5004. We’ll clean and restore your Encanto home, “Like it never even happened.”

Franchises are Independently Owned and Operated.

More Satisfied Customers in San Diego?

8/23/2021 (Permalink)

A person is giving a five-star review. We respond to property damage emergencies 24-hours a day in San Diego County.

Our customers are the reason for SERVPRO® of San Diego City SW’s continued success. We have established great professional relationships in San Diego, and many jobs come from referrals from previous customers! Here are some recent Google reviews that say it all:

“SERVPRO has saved the day on numerous occasions for me and my clients. As a realtor and interior designer, having reliable and trustworthy contractors are so important to me and I’m happy to have SERVPRO on my side! They are incredibly responsive, professional, and most importantly go above and beyond to get the job done! So grateful to Lisa Sussman and her entire team!” Erin Johnson

“I have never experienced such great customer service! They turned such a horrible experience into an amazing one. There aren’t enough words to describe how thankful I am for this SERVPRO. Shout out to my insurance for assigning me to the best of the best! Couldn’t feel more grateful.” B Smith

Call Us Today!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to residential and commercial property damage emergencies in San Diego. Call us today at 619-269-5004. We’ll restore your property damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Satisfied Customers in Sherman Heights?

7/28/2021 (Permalink)

A customer is giving a review We are trusted leaders in property restoration services in San Diego.

Happy Customers in Sherman Heights

At SERVPRO® of San Diego City SW, much of our business comes from repeat customers and customer referrals. Here are some Google reviews:

“SERVPRO has saved the day on numerous occasions for me and my clients. As a realtor and interior designer, having reliable and trustworthy contractors are so important to me and I’m happy to have SERVPRO on my side! They are incredibly responsive, professional, and most importantly go above and beyond to get the job done! So grateful to Lisa Sussman and her entire team!” Erin Johnson

“We deal with this SERVPRO many times a week as they supply many of their customers with onsite storage using our company as the supplier of the storage containers. We are always glad to help and are there when they need us. My direct lines of contact are flawless to Stephanie, Brett, and Amy and it is always my pleasure to be able to speak with them. If you need a good professional SERVPRO, this one is one of the best in the county. Thanks for using us as your provider as we look forward to servicing you for many jobs to come!” Brian Lawler

Call Us Today!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to property damage emergencies in Sherman Heights. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Construction Cleaning Services in Golden Hill?

6/21/2021 (Permalink)

A pair of bright green construction gloves sit on a wooden surface. We provide construction cleaning services in San Diego.

Golden Hill Construction Site Cleaning Services

We just completed the last phase of work for a residential construction project, and we were getting ready for the final walk-through before the house was staged for sale. There was construction dust everywhere, and everything needed to be cleaned before we could get the final approval from the developer to move forward with staging the house and putting it on the market. My boss told me to call SERVPRO® of San Diego City SW.

Although we are better known for fire and water cleanup and restoration services, our General Contractor License allows us to provide many commercial and residential construction cleanup services.

General Contractor License #: 1037786

Call Us Today!

When you need construction or remodeling site cleanup services or any of our other specialty cleaning services; SERVPRO® of San Diego City SW has a team of highly trained technicians ready to make your property looks its best. Call us today at 619-269-5004. We’ll clean and restore your Golden Hill property, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Mold Damage in the Marina District?

5/24/2021 (Permalink)

Mold is shown growing on drywall. We mitigate and remediate mold problems in San Diego 24-hours a day.

Mold Situation in the Marina District?

Mold can become an issue in as little as forty-eight hours under the right conditions. SERVPRO® of San Diego City SW knows that our fast response time can lessen the mold damage, minimize the potential for the mold to spread, and reduce the cost of remediation. Here is some information from our website about mold:

Understanding Mold

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water 
  • Mold may produce health effects
  • Before mold remediation can begin, any sources of water or moisture must be addressed, or the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth
  • Keep indoor humidity below forty-five percent

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to mold damage emergencies in the Marina District. Call us today at 619-269-5004. We’ll restore your mold damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Environmentally Friendly Company in San Diego?

5/20/2021 (Permalink)

A footprint shaped with green leaves is shown. We are an environmentally friendly SERVPRO franchise in San Diego County!

SERVPRO® of San Diego City SW has been serving the San Diego community for many years, and we are committed to keeping our city beautiful by actively taking steps every day to reduce the carbon footprint in our offices and warehouse. Here are the things we do daily to stay environmentally responsible:

Reduce Waste

  • We responsibly reduce and manage the disposition of waste by reusing material where feasible, recycling what cannot be reused, and composting our organics. This includes plastics, glass, metals, and organics. 
  • Keeping waste out of landfills. We are actively participating in global efforts to refuse reduce reuse reform and recycle.
  • We participate in the “Used Ink- Brother Environment Collection Program.”

Other Steps We Are Taking

  • Minimize Travel – use the latest technology and video calls to avoid travel to project worksites by insurance carriers for site revisits
  • Green Products – use products that contain no synthetic ingredients or health warnings where applicable
  • Reduce Shipping – reduce the number of shipments we receive by maximizing capacity rather than several shipments that consume more fuel
  • Individual Contributions – carpooling, fuel-efficient cars, and using refillable water bottles and coffee mugs
  • Laptops – 80 percent more efficient than desktop computers

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire, water, storm, and mold damage emergencies in San Diego. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Advanced Technology Used in San Diego Restorations?

4/26/2021 (Permalink)

A water-damaged ceiling is in the process of being restored. We use advanced technology and techniques to restore property damage in Downtown San Diego.

Advanced Technology and Techniques for San Diegans

Property damage can happen at any time and for many reasons. This is a picture of a water-damaged ceiling in the process of being restored by SERVPRO® of San Diego City SW. We are in the process of drying and removing excess moisture from the air from a water-damaged ceiling. Here are some of the advanced technology and techniques we may use to mitigate water damage in your home or business:

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause the moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to property damage emergencies in San Diego. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Satisfied SERVPRO Customers in San Diego?

3/24/2021 (Permalink)

The word “testimonial” is written across a green chalkboard. We have been keeping our customers happy for years in San Diego.

SERVPRO® of San Diego City SW is proud to serve the San Diego business and residential communities! Here are some customer testimonials that demonstrate our commitment to excellence:

“Where do I even begin? This company has been AMAZING to work with on multiple projects of a property portfolio we oversee. Their quick efforts, excellent detail, and communication are everything you need in any emergency or urgent matter. They answer all my questions and concerns and follow up whenever needed. 

Also, they specialize in all of Downtown, so they have high knowledge in all the communities. This makes for a very easy and smooth process (especially with HOA's :)

Lisa & Ben, thank you for all you do and leading such a great team! Greatly appreciate all the hard and professional work!” Natalia in San Diego


“My condo had major water damage due to a small fire in the unit above and the fire sprinklers going off. Thank goodness this SERVPRO franchise got the job to help me... awesome group of caring people. Shout out to Steph, the contents manager, for taking such great care of my belongings!!” Molly in San Diego

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire and water damage emergencies. Call us today at 619-269-5004. We’ll restore your property damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Property Damage Emergency in San Diego?

2/22/2021 (Permalink)

A pin is marking the city of San Diego in a map. We are leaders in the restoration industry serving the downtown San Diego area.

Serving San Diego’s Restoration Needs

It’s nice to know that SERVPRO® of San Diego City SW is on call and available 24-hours a day to respond to property damage emergencies. Although we are better known for fire and water damage mitigation, we also offer many other specialty cleaning and restoration services for residential and commercial businesses! Here are some of the services you may not know about:

Overview of Cleaning Services

SERVPRO of San Diego City SW is a chosen mitigation partner for HOA companies, high-rises in downtown San Diego, property management companies, insurance companies, construction companies, government entities, and more. 

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to residential and commercial property damage emergencies. Our highly trained technicians have the experience and equipment to mitigate property damage. Call us today at 619-269-5004. We’ll restore your property damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Holiday Fire Damage in Logan Heights?

12/28/2020 (Permalink)

The picture shows a wet road and streaks of red and white lights. Our technicians are on call 24 hours a day to respond to fire damage emergencies in San Diego.

Faster to Any Size Disaster

Disasters never happen at a convenient time and According to the National Fire Protection Association (NFPA), there are more fire and storm damage emergencies during winter months compared to emergencies that occur in the rest of the year. SERVPRO® of San Diego City SW responds to fire, water, and storm damage emergencies 24 hours a day in Logan Heights, and we can typically arrive on-site within four hours of your call. We know that response time is critical when responding to any emergency. Here is a list of contributing factors that increase fire risk during the winter months from the NFPA:

  • Heating is the second leading cause of home fires in the United States.
  • Winter storms can cause dangerous conditions, and heating equipment is involved in one out of every six reported home fires.
  • Portable generators can cause fire hazards, electrical shock, and carbon monoxide poisoning.
  • Candles cause more fires on Christmas and Christmas Eve each year.
  • Electrical fires caused electrical distribution or lighting equipment, and other types of equipment.

Call Us Today!

SERVPRO® of San Diego City SW is ready to assist you with any property damage emergency day or night. Call us today at 619-269-5004. We’ll restore your property damage in Logan Heights, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Choose SERVPRO of San Diego City SW

9/21/2020 (Permalink)

A photo of a group of a people. The wonderful people who make up the team of SERVPRO of San Diego City SW!

When you choose SERVPRO of San Diego City SW, you get a wealth of experience, knowledge, and the best of the best in terms of water remediation companies in San Diego. Water damage is no laughing matter.  It costs businesses and homeowners millions and millions of dollars a year in lost revenue and time.  If you do have water damage, you need to know who the best water remediation company in San Diego is, and that is SERVPRO of San Diego City SW: 1.) We work 24 hours a day, 7 days a week, 365 days a year2.) We are a IICRC Certified firm, which means we've been recognized as being a top provider in the restoration and cleaning business3.) We are licensed, bonded and insured - which is a requirement by the California State Contractors Board4.) We'll bill your insurance company directly and alleviate some headache and hassle off your plate by dealing with a claims adjuster Water damage is no laughing matter. Water damages cost business and
homeowners millions of dollars a year in lost revenue and time. We don’t wish
water damage on anyone but if you need to, you know to call the experts. Call Serv-
pro. We are available day and night to help you out. We will come to your place of
business or home within an hour to extract the water. We only use the latest and
greatest in state-of-the-art equipment.
SERVPRO San Diego SW is here to help you with all your commercial remediation and
restoration needs.  Call us anytime at 619-269-5004.  

SERVPRO of San Diego City SW Handling HOA Water Issues

9/21/2020 (Permalink)

SERVPRO of San Diego City SW is honored to be on the fall cover of the San Diego Community Association Institute's magazine.  To learn more about SERVPRO of San Diego City SW and our various other SERVPRO locations throughout San Diego County, click this link to read the entire issue.

A small snippet of the article is below for your reading as well.

Founded in 2015 by San Diego residents and childhood best friends, Benjamin Sussman and
Jordan Katz, SERVPRO of San Diego City SW & Centre City/Uptown has grown exponentially in that time. Ben comes from a construction background where he oversaw large remodels for a major American retailer, and Jordan previously worked for a SERVPRO location in Orange
County. In 2017, Ben’s wife, Lisa, joined the team at a pivotal time to oversee client retention
and business development, having come from a finance company where she was overseeing sales
and marketing.


Initially operating out of Ben and Lisa’s 2-bedroom house in the South Park neighborhood of San Diego, the company had a physical warehouse and office within 6 months, and now five years later has two state-of-the-art facilities in central San Diego.


“Our first SERVPRO franchise territory covers downtown San Diego. Working day in and day
out in the San Diego high-rises downtown, we learned very quickly the importance of fast
response time, offering superior customer service, cleanliness, and learning the ins and outs of HOA work,” said Ben. “Thanks to that knowledge and always doing our best on each job, we have since acquired 3 additional franchise territories here in San Diego County.”

New Defensive Cleaning Program in the Gas Lamp Quarter?

8/24/2020 (Permalink)

Highly magnified images of viral pathogens and microbial growths cover the image. Is your San Diego business Certified: SERVPRO Cleaned?

San Diego County Sees Record Breaking Number of COVID-19 Cases

With the recent spike in cases of the new coronavirus COVID-19 in San Diego County, it is more important than ever to adhere to the National Centers for Disease Control and Prevention (CDC) guidelines to protect yourself and others from infection. According to a San Diego news report, on July 28 there were 498 new positive COVID-19 tests, a new record for the county. SERVPRO® of San Diego City SW understands how important it is critical for businesses to maintain a clean, infection-free environment for their customers and employees in the Gas Lamp Quarter. With this new standard of cleaning in mind, we are offering businesses and retail locations a new defensive cleaning program to address the COVID-19 pandemic.

Certified: SERVPRO Cleaned

What does it mean to be Certified: SERVPRO Cleaned? It means that your business has been deep cleaned through our viral pathogen cleaning program and has been certified with a propriety Certified: SERVPRO Cleaned shield signage telling your customers the date that your business has had all of its touchpoints, heavy traffic areas, tools, equipment, nonporous, and porous surfaces cleaned, disinfected, and sanitized with hospital-grade cleaning products approved by the CDC.

Call Us Today

Call SERVPRO® of San Diego City SW today at 619-269-5004 to get a Certified: SERVPRO Cleaned consultation. We’ll clean and disinfect your business in the Gas Lamp Quarter “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  

High Rise Building Damage in San Diego?

8/10/2020 (Permalink)

San Diego skyline on a summer day No job is too big in the Gas Lamp Quarter.

Chosen Mitigation Partner for Downtown San Diego

Property damage can happen at any time for any reason in San Diego, and when it does, you can count on SERVPRO® of San Diego City SW to help you with the initial cleanup and restoration process through to the completion of the job to return the damage done to your commercial property or business back to pre-damage condition. We will also help with the insurance process and paperwork. We have been serving the downtown San Diego community for years and can be onsite quickly to provide these services and more:

  • Water damage cleanup, including water extraction services
  • Fire, smoke, soot damage cleanup
  • Emergency board-ups
  • Mold remediation
  • Biohazard cleanup
  • Contents cleaning and pack out, pack back services
  • Reconstruction

We work with many downtown businesses, government agencies, high-rise buildings, and more and work on commercial properties of all sizes including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us Today

If your commercial property needs restoration and reconstruction services, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll clean  your property damage in the Gas Lamp Quarter “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Smoke-Damaged Keepsakes in San Diego?

6/23/2020 (Permalink)

A jewelry box is shown overflowing with generations of family jewelry. We are smoke damage restoration specialists in Logan Heights.

The Aftermath of a Fire Brings Many Restoration Challenges

I wish I had known about SERVPRO® of San Diego City SW when my home was damaged by fire. Although the fire was small and contained to one area of the roof, the furniture and the contents of the entire house was damaged by the smoke left by the fire. All of the family art, furniture, and keepsakes were damaged by the smoke and soot and had to be professionally restored, and this was an ordeal as there were several companies involved with the restoration and it was a lengthy and confusing process. The great thing about SERVPRO® of San Diego City SW is that they provide a single point of contact for any cleanup and restoration services required in Logan Heights. They also have a Content Claim Inventory Service that will inventory and compile a detailed list of all of your belongings and keep track of the contents room by room. They use digital photos, and in some cases they use barcoding and provide:

  • Pre-loss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with the burden of proof for claims

Call Us Today

If your precious family keepsakes were damaged by fire, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll clean and restore your fire damage in Logan Heights “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Can I use any SERVPRO I want to?

5/8/2020 (Permalink)

A photo of equipment. When you have major water or fire damage, it's crucial to ensure you choose a company with proper equipment. This is a photo of our generator.

When you have a water damage emergency or a fire to your San Diego business or house, SERVPRO is here to help.

Sometimes we get questions from callers asking if they need to use their local SERVPRO, or if they can use whichever SERVPRO location they want.

The answer is that you are able to call any SERVPRO location that services your area for your emergency needs.

SERVPRO has over 1,700 locations nationwide, and each and every location is a fire, water, commercial, and mold restoration expert. Every project we work on we restore your property "Like it never even happened."

SERVPRO locations are individually owned and operated, so some services vary by location.  SERVPRO of San Diego City SW is owned by San Diegans, Ben and Lisa Sussman, and Jordan Katz.

If you need emergency water damage restoration or help with anything insurance claims related, call us 24/7/365 at 619-269-5004.

Meet the SERVPRO of San Diego City SW team: Michael Lu!

4/9/2020 (Permalink)

A photo of a man and woman. Here is SERVPRO of San Diego City SW Business Development Rep, Michael Lu, pictured with his wife in Hawaii.

Our customers absolutely love putting faces to names, and with that in mind, we decided to start a fun new series where we do little interviews with our team members! 

Learn more about our Business Development Rep, Michael Lu.  Michael is a former insurance claims adjuster, as well as former SERVPRO franchise owner, so he's incredibly well-versed in all things insurance and flood damage related.

1.) What is your job title and what do you do?

My name is Michael Lu. I am the Business Development Representative here at SERVPRO. My responsibilities are tohelp increase sales in any way I can, marketing, inspections,
events, QA, and everything and anything in-between!

2.) What do you love most about your job?

I love the diversity here at SERVPRO and the opportunity to meet people.

3.) What's your favorite place in the world?

My favorite place in the world is Hawaii.

Call us 24/7/365 at 619-269-5004 for any water damage emergencies. If you have any questions regarding the insurance claims process for water damage or fire damage, Michael is here to help.

Climate Control for Your Personal Belongings

4/7/2020 (Permalink)

A photo of a home. This photo shows a home in San Diego that needed a packout due to water damage. SERVPRO was there to help every step of the way!

SERVPRO of San Diego City SW is one of the best remediation companies in San Diego, and one of the reasons why is that we're a complete one-stop-shop for your insurance claims process.

When your contents are affected or need to be packed out during a water damage or fire damage claim, our incredible Contents Division can help.

Our climate-controlled vaults here at SERVPRO keep your contents clean, dry, and safe. Our vaults are also heavily insured so you do not have to worry about misplaced or stolen property.

We also have security cameras throughout the property. You can rest assured that your personal belongings are safe with us. We will return your property promptly after your restoration job is done. Our staff will treat your property as if it were their own property.

If you have a water damage or fire at your property and need one vendor to handle every part of the process, call us 24/7/365 at 619-269-5004.

Meet the SERVPRO of San Diego City SW team!

3/20/2020 (Permalink)

A photo of a woman. Tawny Hinkley, office manager of SERVPRO of San Diego City SW, pictured with her daughter.

Our customers absolutely love putting faces to names, and with that in mind, we decided to start a fun new series where we do little interviews with our team members! First up is Tawny!

1.) What is your job title and what do you do?

My name is Tawny Hinkley. I am the office manager here at SERVPRO. My responsibilities include payroll, human resources, overseeing job files, and audits. I do anything and everything the team needs help with!

2.) What do you love most about your job?

I have been with SERVPRO since the very beginning in 2015! I started working out of Ben and Lisa’s house. I love the family-like atmosphere. Ialso really enjoy the challenges. It’s always exciting and no day is the same.

3.) What's your favorite place in the world?

I love the beaches of Cabo San Lucas! It’s so relaxing and so beautiful!

Tawny is actually our first employee and has been with us since the VERY beginning.  We are so grateful to her for her incredible friendship, and not to mention for keeping the boat afloat!

Call us 24/7/365 at 619-269-5004 for any water damage emergencies, you may even get Tawny on the phone!

Board Up Your Business After Vandalism or Fire

3/8/2020 (Permalink)

A photo of a man next to a van. This is Ever, one of SERVPRO's board up technicians. He is on call and ready 24/7/365 to help you secure your property. Call us at 619-269-5004.

When your business is threatened by vandalism or fire or other disaster of some kind, the first thing you want to do is call SERVPRO for board up services.

When the San Diego Fire Department is working to put out a fire, they break windows and sometimes beat holes on roofs.  They do whatever it takes to keep people safe and protect your property as best they can.

This is where our emergency board up service comes in, you will need to secure and protect your property and the items inside.

Why is securing your property important? 

  • Keep your personal property safe
  • Limit your liability
  • Secure your building from vandalism and theft

Protect your property by having SERVPRO of San Diego City SW professionals perform a board up.  Call us anytime for more information at 619-269-5004.

Meet Lisa Sussman of SERVPRO of San Diego City SW

2/12/2020 (Permalink)

A photo of a woman on a forklift. Lisa Sussman, of SERVPRO of San Diego City SW, is pictured here on a forklift in one of the SERVPRO warehouse locations.

When you need water remediation services in San Diego, SERVPRO of San Diego City SW works 24/7/365 to assist you in putting your home or business back together.

Lisa Sussman, one of the owners of our franchise, recently did this article with the San Diego Voyager about how she got into the water restoration and remediation business. Click the link to read it:

http://sdvoyager.com/interview/meet-lisa-sussman-of-SERVPRO/

As part of her core roles, Lisa oversees our website, Google page, Yelp page, and overall web presence.  In addition to that, she leads the account management team and our property management relationships. And assists with certain office administration tasks and vendor relations.

Feel free to reach out to Lisa anytime at lisa.sussman@SERVPROSDCITY.COM

Or call our office 24/7 at 619-269-5004.

Emergency Services Business Plan

1/25/2020 (Permalink)

A photo of text. Don't let water or fire damage destroy your property, call SERVPRO 24 hours a day, 7 days a week.

Does your business have a continuity plan in place? You'd be surprised at the number of businesses who have no plan in place if water damage were to impact their building operations, or a fire, major mold remediation, vandalism, etc.

If you have no emergency plan in place for water remediation, or other disasters, SERVPRO is here to help.

We offer a completely free ERP: Emergency Ready Profile.

A SERVPRO technician will come onsite, assess your property, work with you to create a plan, and give you access to an app with all of your emergency numbers and contacts if something were to happen to your property.

SERVPRO of San Diego City SW is available 24 hours a day, 7 days a week at 619-269-5004. Call us anytime.

Meet Jordan Katz of SERVPRO

1/20/2020 (Permalink)

A photo of a man. A photo of SERVPRO San Diego City SW owner, Jordan Katz,

When you need water remediation services in San Diego, SERVPRO of San Diego City SW is here and ready to help 24/7.

Pictured is one of our owners, Jordan Katz. Before purchasing his own SERVPRO franchise with best friend, Ben Sussman, Jordan previously worked at another SERVPRO franchise in Orange County.

When you need water damage services, choose a company with active ownership. When you choose SERVPRO, you get to deal directly with the owners. Our owners are active and involved in the day-to-day operations of the company, and oversee all of our production, contents, cleaning, and mold remediation crews.

Call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004.

Water Damage Dentist Office San Diego

9/10/2019 (Permalink)

Photo of dental office with drywall cuts due to flooding. Here is the aftermath of water damage in a San Diego dental office.

When your dental office has water damage in San Diego, SERVPRO of San Diego City SW is the go-to water damage cleanup expert.

One of the biggest compliments we received from an insurance adjuster on a recent dental job we performed was, "In all my time as an adjuster, this is the best and cleanest work I have ever seen." When you have a sewage backup, or fire sprinkler water damage, or supply line failure, or any other type of water damage, SERVPRO is always here to help. 

As a 24/7 licensed, bonded, insured, contractor, we know what it takes to get you back in business faster. Call us any day of the week, any time of day.  We have crews on standby ready to help. Reach us at 619-269-5004.

Apartment fire cleanup in San Diego

9/5/2019 (Permalink)

Photo of smoke and fire damage at a San Diego apartment. The aftermath of an electrical fire in the North Park area of San Diego.

When you have an apartment fire in San Diego, and you need a cleanup partner, there's a reason so many choose SERVPRO.

SERVPRO is the trusted remediation contractor of San Diego County that is an insurance preferred vendor for most companies, we have a stellar reputation, just check out our Yelp reviews.

We've assisted thousands of San Diego property owners with their fire board-up needs, as well as smoke/soot/ash cleanings, contents cleanings, structure cleanings, and reconstruction needs after a fire.

We bill insurance direct so you aren't stuck with a bill that insurance won't approve, and we make it our mission to restore your home or business "Like it never even happened."

Call us 24 hours a day, 7 days a week at 619-269-5004.

Why Choose SERVPRO in San Diego

7/14/2019 (Permalink)

SERVPRO in San Diego is available 24 hours a day, 7 days a week. Call us at 619-269-5004.

When you are looking for a restoration contractor in San Diego, SERVPRO of San Diego City SW is the obvious choice.

Here are a few of our service offerings:

  • Emergency water extraction and dry-out
  • Fire, smoke, soot cleanings
  • Property board-ups
  • Pack out and pack back contents services
  • Mold Remediation
  • Biohazard Cleanup

We have thousands of satisfied clients, residential and commercial, and we are the top choice when it comes to emergency services restoration companies in San Diego.

Owned by Ben and Lisa Sussman, and Jordan Katz, our owners are heavily involved in the business and the reason why we have over 30 long-time and happy employees.

Call us 24 hours a day, 7 days a week, every single day of the year.  We can be reached at 619-269-5004.

SERVPRO Downtown San Diego

7/1/2019 (Permalink)

Commercial water damage in the Hillcrest area of San Diego.

When choosing an emergency services company like SERVPRO, SERVPRO of San Diego City SW is the obvious choice for downtown San Diego customers.

Based in downtown ourselves, and specializing in HOA and commercial work, we are the experts when it comes to restoring your property "Like it never even happened." after water damage, fire damage, or biohazard cleanup.  

Give us a call 24 hours a day, 7 days a week.  We do free inspections and we also bill insurance directly, unlike some of our competitors.

We can be reached every day of the year at 619-269-5004.

SERVPRO San Diego City SW: Ben and Jordan

6/18/2019 (Permalink)

The two owners of SERVPRO of San Diego City SW, Ben Sussman and Jordan Katz.

The two leaders at the helm of SERVPRO of San Diego City SW are Ben Sussman and Jordan Katz. This photo shows them at a recent employee appreciation BBQ held in May 2019.

Ben and Jordan are two of the nicest and hardest-working individuals you will ever meet.  They treat their staff with the utmost respect, and of course, treat their customers like gold.

Some owners like to take a step back and be behind the scenes, and there is nothing wrong with that. But Ben and Jordan are in the weeds of their business and out in the field every single day. They love meeting customers, checking on our team to make sure they have everything they need, walking new jobs, assessing jobs performed, and so much more.

When you choose a water damage cleanup company, or a fire damage cleanup company, choose one that radiates respect and decency, empathy and hard-work. That is SERVPRO of San Diego City SW, it's our essence.

Call us 24 hours a day, 7 days a week at 619-269-5004.

SERVPRO Cleanup in San Diego

6/6/2019 (Permalink)

A recent photo from the SERVPRO of San Diego City SW employee appreciation event.

When deciding who to use to cleanup your home if you have water damage, fire damage, mold remediation, or biohazard cleanup needs, it's important to look at the company you're dealing with and ask a few questions.

1. Are you licensed?

Yes, SERVPRO of San Diego City SW holds a General Contractor's license, as well as a more specialized Water Mitigation license. You can check our license status at www.cslb.ca.gov. Our license number is 1037786.

2. Do you have the proper certifications?

Yes, our owners and our team hold MANY certifications through IICRC - the industry standard. We are certified not only in water damage, mold remediation, fire cleanup, etc. But our owners also hold specialized certifications for commercial water damage cleanup.

3. Are you insured?

Yes! We have not only General Liability insurance, but we carry Workers Compensation and Auto insurance as well. Ask us for a copy anytime!

4. Do you have happy customers?

We absolutely do! Take a look at our Yelp or Google page anytime. And unlike competitors, we don't pay for reviews, or post fake reviews.

5. Do you care about your customers?

Ask this question, and any person will tell you yes. But the truth is, we REALLY, REALLY do. We will go above and beyond when you have water damage cleanup needs, fire, smoke, soot cleaning needs, or mold or biohazard cleanup. We'll hold your hand every step of the way.

6. Do you bill insurance direct?

We absolutely do! And you won't pay us a penny more than what insurance agrees to, besides your deductible.

Choosing SERVPRO of San Diego City SW

6/6/2019 (Permalink)

Tobey, the SERVPRO shop dog!

When you choose SERVPRO of San Diego City SW as your partner in restoration needs, you're choosing a team of kind, sincere, hardworking, and dedicated professionals.

The reason so many property management, community management (HOA), and facilities managers choose SERVPRO of San Diego City SW is because:

1.) We ALWAYS pick up the phone. Whether you call our 24/7 office line at 619-269-5004, or you have our personal cell numbers, we pick up the phone day or night. While we do have an after-hours answering service to give our employees a break, once you get our cell numbers you can reach us directly whether it's 3 in the morning or 2 in the afternoon.

2.) We're honest. We will tell you what is REALLY going on, and provide you with options when appropriate.

3.) We work hard. You've got to be a special kind of person to work in this industry. You're "on-call" 24/7, working in people's homes, communicating with so many stakeholders. Our team truly is something special, and we are so thankful for them.

When you have water damage or fire damage in San Diego, SERVPRO of San Diego City SW is the best option. We are one of the only companies to have ALL 5-star reviews across our platforms, and we don't pay for reviews or have fake reviews posted.

Call us 24/7 at 619-269-5004.