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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What Is One of the Most Common Causes of Water Damage in Hillcrest?

6/7/2022 (Permalink)

A woman has placed a bucket underneath her sink to prevent a broken pipe from flooding her floor. We respond to water damage emergencies 365 days a year in San Diego County.

Our San Diego City, South West team has been restoring water damage for Hillcrest residents for many years. Leaking pipes are one of the leading causes of water damage in homes in the United States. Our technicians are trained and certified by the Institute for Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry.

Leaking or Broken Pipes

A leaking pipe can be visible, or it may be hidden from view inside a wall or underneath a concrete slab. One way to tell if you have water damage is to look at your water bill. If you see a significant spike in water usage for no apparent reason, you may have a hidden water leak in your plumbing system. The Environmental Protection Agency suggests checking your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a water leak.

Other Common Causes of Water Damage

  • Severe Weather
  • Washing Machine Supply Line
  • Failed Dishwasher
  • Ice Machine Supply Line
  • Air Conditioning Condensation
  • Blocked Drains
  • Malfunctioning Sprinkler Systems
  • Leaking water Heater

Call Us Today!

When you have a water damage emergency in your Hillcrest home or business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Can I Do to Prevent Damage from Santa Ana Winds in San Diego?

5/31/2022 (Permalink)

Strong winds blow around a high-rise building. We respond to wind and storm damage emergencies 24-hours a day in San Diego County.

Our San Diego City, South West team is trained and certified to restore wind and storm-damaged properties in San Diego day and night. Here are some tips from the Federal Emergency Management Agency for preparing for wind damage:

Secure Patio Furniture, Canopies, Fencing, Porches, and Sheds

Have them inspected and make sure they are firmly attached and in sound structural condition. Secure any parts of fencing that appear weak or loose.

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Seal Cracks and Gaps

Prevent wind or water from coming in. Make sure caulking around windows and doors is in good shape and not cracked, broken, or missing. Fill any holes or gaps around pipes or wires that enter your building with a waterproof sealant.

Anchor Any Fuel Tanks and External Utility Links

If you have an exterior fuel tank or any utilities located outside, anchor or tie them down according to the ground anchor instructions. This will help reduce the risk of them overturning and sliding.

Call Us Today!

When you have storm damage in your San Diego home or business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Golden Hill Home?

5/24/2022 (Permalink)

Condensation around a door frame is causing mold to grow in a house. We mitigate and remediate mold problems for homes and businesses in San Diego County.

Our San Diego City, South West team is trained and certified to restore mold outbreaks by the Institute for Inspection Cleaning and Restoration Certification (IICRC) in Golden Hill. We have the training, equipment, and experience to restore areas compromised by mold quickly and efficiently. Here are some mold damage emergency tips from our website for things you can do and should not do while waiting for help to arrive:

Important Facts

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

  • Stay out of affected areas
  • Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
  • Contact our San Diego City, South West office for mold remediation services

What Not to Do

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us!

When you discover a mold problem in your Golden Hill home or commercial business, our San Diego City South West team is Here to Help. ® We’ll clean and restore the mold damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Business Contaminated by a Chemical Spill in San Diego?

5/17/2022 (Permalink)

Technicians wearing protective gear clean up a chemical spill. We are trusted leaders in commercial cleanup and restoration services in San Diego County.

Our San Diego City, South West team is trained and certified to restore areas contaminated by chemical spills by the Institute for Inspection Cleaning and Restoration Certification (IICRC). We follow local, state, and national guidelines, protocols, and best practices. Here are some safety tips from our website for things you can do and should not do while waiting for help to arrive:

Do This After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all bodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

Do NOT Do this After a Contamination

  • Don’t leave wet fabrics in place
  • Don’t leave books, magazines, or other colored items on wet carpets or floors
  • Don’t use your vacuum to remove water
  • Don’t use television or other electrical appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

Accidents happen all the time, and chemical spills should only be cleaned and restored by trained professionals. When your San Diego commercial business or residence is contaminated by a chemical spill, our San Diego City South West team is Here to Help. ® We’ll clean and restore the area “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Flying Ember Fire in San Diego Home?

5/9/2022 (Permalink)

A backyard fire pit is blazing. We are leaders in fire damage restoration services in San Diego County.

Our San Diego City, South West team is trained and certified to restore fire damage by the Institute for Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry.

Here are some tips from the National Fire Protection Association for using heating equipment safely and installing having a safe outdoor fire pit:

Carefully consider the placement of heating equipment, keeping anything that can burn well away.

  • Outdoor portable heaters should be placed on a flat, sturdy surface and in a location where they can’t be bumped into or knocked over
  • Fire pits should be located at least ten feet away from the home/structure
  • In areas where campfires are permitted, they must be at least twenty-five feet away from any structure and anything that can burn. Also, make sure to clear away dry leaves and sticks, overhanging low branches and shrubs.
  • Keep children and pets at least three feet away from any type of equipment in use
  • Make sure combustible items, such as blankets and outerwear, are at least three feet away from the equipment

Call Us Today!

When you need help with fire damage in your San Diego home or commercial business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Three Types of Contaminated Water in San Diego Homes?

5/4/2022 (Permalink)

A storm drain is clogged with debris. We are leaders in water cleanup and restoration services in San Diego County.

Our San Diego City, South West team is trained and certified to restore areas compromised by contaminated water by the Institute for Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. Here are the three classifications of water contamination we restore:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

Category 2: "Gray Water"

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Here is some more information about stormwater from the Environmental Protection Agency (EPA):

  • Stormwater pollution comes from materials washed into the drains
  • Stormwater pollution contains chemicals
  • Bacteria from pet waste
  • Sewage overflow
  • Fertilizers
  • Paint and construction debris

Call Us Today!

Contaminated water should only be mitigated by trained professionals. When you need help with water damage in your San Diego home or commercial business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Happy Customers Leaving Five-Star Google Reviews in Logan Heights?

4/25/2022 (Permalink)

People are giving the “thumbs up.” We are leaders in cleanup and restoration services in San Diego.

Our San Diego City, South West team has been providing cleanup and restoration services in the Logan Heights area for many years. Here are some of the recent five-star Google reviews from customers who required water damage restoration services:

“From beginning to end, the level of professionalism that runs through this company is unmatched. Such an easy and pleasurable experience. Would highly recommend their services.” Matt Dacasin

Services: Water damage-related cleanup & repair, Mold inspection

“These guys were AWESOME! I normally don’t leave reviews, but I made an exception for them because they did such a great job. Very professional and took the time to explain. Thanks.” Bruce R

Service: Water damage-related cleanup & repair

“Michael Lu and his team were excellent! Although some major repair work needed to be done to fix the water leak, Michael listened to my concerns about the cleanup process and immediately addressed the issues, such as arranging for a dust containment barrier and miraculously maintaining a fully functioning sink (simply amazing) throughout the process. The team was very professional and efficient throughout the cleanup. I would definitely call on him and SERVPRO of San Diego City SW again for any future needs.” Lester Jaque

Services: Water damage-related cleanup & repair, Plumbing

Call Us Today!

When you need help with water damage in your Logan Heights home or commercial business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Mold Outbreak in Gaslamp Quarter Restaurant?

4/19/2022 (Permalink)

A picture of San Diego’s Gaslamp Quarter is shown. We respond to storm damage emergencies 24-hours a day in San Diego County.

Do you smell a musty odor in your Gaslamp Quarter restaurant that you can’t place? The recent storms may have caused water leaks and mold. Our San Diego City, South West team has the training, certifications, and equipment to mitigate and remediate mold damage quickly and efficiently. Mold is often a symptom of water damage, so we will inspect and identify the cause of the mold and address the problem to endure the mold does not return after it has been remediated.

Here are some mold facts and tips from our website:

  • Significant mold growth can occur in 48 to 72 hours
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact us for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us!

When you have mold damage in your Gaslamp Quarter commercial business or home, our San Diego City South West team is always Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

High Surf Warning in San Diego?

4/13/2022 (Permalink)

A heavy rainstorm rolls across stormy seas in the Pacific Ocean. We respond to storm damage emergencies 24-hours a day in San Diego County.

Our San Diego City, South West team was busy responding to storm damage emergencies in March this year! Along with the severe storm, high surf warnings and advisories were issued for the coastal regions of San Diego County. High surf advisories and high surf warnings were issued, and many parts of the county experienced flooding and water intrusion issues. Here are the definitions for high surf warnings and high surf advisories from the National Oceanic and Atmospheric Administration (NOAA):

High Surf Advisory

A high surf advisory is issued when breaking wave action poses a threat to life and property within the surf zone. High surf criteria vary by region, and high surf advisories are issued using the Coastal and Lakeshore Message (CFW) product.

High Surf Warning

A high surf warning is issued when breaking wave action results in an especially heightened threat to life and property within the surf zone. High surf criteria vary by region, and high surf warnings are issued using the Coastal and Lakeshore Hazard Message (CFW) product.

Call Us!

When you have a storm damage emergency in your San Diego home or commercial business, our San Diego City South West team is always Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Portable Fire Extinguisher Safety Tips for Logan Heights?

4/5/2022 (Permalink)

A person demonstrates how to hold a fire extinguisher. We respond to fire damage emergencies 24-hours a day in San Diego.

Our San Diego City, South West team responds to fire damage emergencies each year, and many start in the kitchen. Here are some tips from the National Fire Protection Association for selecting and using a fire extinguisher: 

  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out. Local fire departments or fire equipment distributors often offer hands-on fire extinguisher trainings.
  • Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.
  • Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have a home fire escape plan and working smoke alarms.

Call Us Today!

When you have a fire damage emergency in your Logan Heights home or commercial business, our San Diego City South West team is always Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Highly Trained and Certified restoration Team in South Eugene?

4/5/2022 (Permalink)

A person is doing online training in an office. We are trusted leaders in cleanup and restoration services in Lane County.

SERVPRO is a top choice for home restoration and repair because our commitment to service with excellence drives everything we do. We invest heavily in training programs for our SERVPRO of San Diego City SW team. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Ingleside.

The SERVPRO training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for SERVPRO of San Diego City SW employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

When you need help with property damage in your Eugene home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire-Damaged Belongings in Golden Hill?

3/29/2022 (Permalink)

Precious family keepsakes sit on a table. We are trusted leaders in fire damage restoration services in San Diego County.

Our local San Diego City South West team has the training, equipment, and experience to clean and restore fire-damaged belongings. We pretest every item before cleaning to ensure we are using the most effective cleaning method. Smoke and soot leave behind a unique signature based on the specific fuels the fire burned during the event. We use over six different cleaning methods to restore water-damaged belongings in Golden Hill.

Here are some of the cleaning methods we may use:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned 
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product 

Family keepsakes and belongings are irreplaceable, and they hold special memories and meaning, and many are handed down from generation to generation. Although we may not be able to restore every item completely, we can minimize the potential for further damage in many cases.

Call Us!

When your Golden Hill home or commercial business has fire damage, and you need contents restoration services, our team in San Diego City South West is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Should I Have the Air Vents and Ducts Cleaned in My Encanto Home?

3/21/2022 (Permalink)

A clean air vent is shown inside a home. We clean heating and air conditioning ducts and vents in San Diego County.

Our local San Diego City South West team is trained and certified to clean and maintain heating, ventilation, and air conditioning (HVAC) systems in Encanto. Here are some signs from the HVAC Inspection, Cleaning and Restoration Association to tell if your HVAC system needs cleaning:

Clogged vents and ducts

Do you see a puff of dust when your HVAC system starts running? Air ducts should not release dust and debris when the HVAC system is turned on.

Higher heating and cooling costs

The United States Department of Energy reports that 25 to 40 percent of the energy used for heating or cooling a home is wasted by dirty HVAC systems.

Clogged air filters

If you have to replace your air filters more than every three to six months, you may have a bigger problem, and you may need to check on the air ducts.

Your home has had recent repairs or construction work

Unless the HVAC systems are shut off and covered during the renovations, dirt and dust can be sucked into the ductwork. Have your HVAC system inspected and cleaned if necessary before using it again after any construction work is done.

Call Us Today!

If you need the HVAC system inspected in your home or business, our team in San Diego City South West is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Robbery in Hillcrest Business?

3/16/2022 (Permalink)

A person uses a crowbar to break into a commercial building. We clean and restore crime scenes 24-hours a day in San Diego County.

Do you know that the chance of becoming a victim of a property crime in San Diego is one in forty-six? According to the Federal Bureau of Investigation, San Diego is not one of the safest communities in America, and San Diego’s crime rate is higher than sixty-three percent of California’s cities and towns of all sizes. SERVPRO® of San Diego City SW has restored commercial and residential crime, accident, and trauma scenes in Hillcrest for many years.

Crime scenes and accidents leave behind blood and other biohazard contaminants, posing serious health risks. Our technicians are trained and certified to manage sensitive situations and safely clean and restore crime and accident scenes. Additionally, crime scene investigations leave behind fingerprint and evidence-gathering chemicals that are difficult to remove without the right cleaning agents. Our technicians follow all Occupational Safety and Health Administration (OSHA) guidelines and protocols.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Call Us Today!

You never know if a crime or an accident may impact your commercial business, and if you need crime and trauma scene cleanup and restoration services, SERVPRO® of San Diego City SW’s technicians are on-call 24-hours a day in Hillcrest to serve you. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Storm-Damaged Home in Golden Hill?

3/8/2022 (Permalink)

A man walks on a city street with an umbrella during a rainstorm. We respond to water damage emergencies 24-hours a day in San Diego County.

SERVPRO® of San Diego City SW has been restoring storm damage in Golden Hill for many years. Storms often blow in with little or no advanced warning, causing wind and rain damage. March is one of the rainier months of the year in San Diego, bringing on average 2.26 inches of precipitation. If you haven’t already, now is a good time to inspect your home to ensure water can not enter your home during the next storm.

A drone can be used to fly over your home to check for damaged roof tiles or shingles, and it will also show you where your rain gutters are clogged.

Check your downspouts to make sure they are pointed away from your home’s foundation and that there are no barriers that would cause water to pool around your home’s foundation.

Locate the storm drains and check them to make sure they are clear of debris. If the storm drains are blocked, you can report this on the County of San Diego’s website.

Call Us Today!

You never know when the next big storm will wreak havoc on your home or commercial business. If you have a storm damage emergency, SERVPRO® of San Diego City SW is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Move-Out and Pack-Out Services for Logan Heights?

3/1/2022 (Permalink)

A person is stacking moving boxes. We respond to water damage emergencies 24-hours a day in San Diego County.

When the recent rains caused damage to my home in Logan Heights, the floors upstairs had to be replaced, and everything had to be removed before the work could begin. I called the professionals at SERVPRO® of San Diego City SW, and they helped me inventory and pack up the contents of the rooms upstairs. Then they moved everything to offsite storage while they replaced the floors. After the work was completed, they brought everything back and put everything back where it belonged. It was a very convenient and stress-free process!

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

We will work with you to coordinate the move-in according to your needs when the restoration is completed. The services offered upon move-in may depend on your insurance coverage.

Call Us!

When you have a water damage emergency in your Logan Heights home or business, SERVPRO® of San Diego City SW is Here to Help. ® We offer a full range of services to make your restoration experience as headache and stress-free and as easy as possible. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Tsunami Warning for San Diego?

2/22/2022 (Permalink)

A tsunami zone sign is shown. We restore commercial storm damage2 4-hours a day in San Diego County.

The volcanic eruption under the sea off the small island nation of Tonga brought a tsunami advisory to the San Diego area on January 15. Businesses in the coastal regions of Southern California, including San Diego, were affected, and many places were closed to the public. SERVPRO® of San Diego City SW has been restoring property damage for the San Diego business community for many years. Here is some information from the National Weather Service about tsunami warnings:

Tsunami Warning: Take Action – Danger! A tsunami that may cause widespread flooding is expected or occurring. Dangerous coastal flooding and powerful currents may continue for several hours or days after initial arrival. Follow instructions from local officials. Evacuation is recommended. Move to high ground or inland (away from the water).

Tsunami Advisory: Take Action – A tsunami with potential strong currents or waves dangerous to those very near the water is expected or occurring. There may be flooding of beach and harbor areas. Stay out of the water and away from beaches and waterways. Follow instructions from local officials.

Call Us!

When you have storm damage in your San Diego commercial business or home, you can rely on SERVPRO® of San Diego City SW to respond quickly to get your business operational again. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Flooding the Gaslamp Quarter?

2/15/2022 (Permalink)

A scene of the Gaslamp Quarter of San Diego, California, during the day. We restore storm damage quickly and efficiently in San Diego.

This winter has brought heavy rain and intense storms to the Gaslamp Quarter. Every part of San Diego County has above-normal rainfall to date this season. SERVPRO® of San Diego City SW offers this helpful tip from the Institute of Business and Home Safety for protecting your home from heavy rain:

Check wall air conditioners

Internal Drain

If the air conditioning unit has an internal drain, make sure the pipe size is adequate and water is running and flowing freely in order to handle a high volume of water.

Caulking of Air Conditioning Unit Sleeve

Look for any gaps, cracks, or other damage that indicates improper caulking around the edge of the sleeve to the exterior of the building. This increases vulnerability to water entry.

Orientation

Tilting the air conditioning unit sleeves slightly (two degrees) towards the exterior wall can significantly reduce the water’s entry.

Weather Stripping

Proper weather stripping between the air conditioning unit and the sleeve can reduce the water from entering.

If your home has wall air conditioners

  • Ensure the size of internal drain pipe is adequate and water is flowing freely
  • Ensure there is proper caulking and weather stripping around the unit
  • Ensure unit is installed with a 1/4-inch (two-degree) bubble tilt toward the outside

Call Us Today!

When you have storm damage in your Gaslamp Quarter home or commercial business, you can rely on SERVPRO® of San Diego City SW to respond quickly and immediately begin the cleanup and restoration process. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Smoke Alarm Safety Tips for Encanto?

2/8/2022 (Permalink)

A person takes the battery out of a smoke alarm. We respond to fire damage emergencies 24-hours a day in San Diego.

Smoke alarms play a critical role in a family’s fire safety plan. According to the National Fire Protection Association (NFPA), properly working smoke alarms reduce fire deaths and injuries in homes in the United States. SERVPRO® of San Diego City SW responds to fire damage emergencies throughout the year in Encanto and offer these smoke alarm safety tips from the NFPA:

Smoke Alarm Safety Tips

  • A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every ten years

Call Us Today!

When you have fire damage in your Encanto home or commercial business, you can rely on SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Water-Damaged Belongings in Logan Heights?

2/1/2022 (Permalink)

A stack of wet books is shown. We restore belongings damaged by water in San Diego.

At SERVPRO® of San Diego City SW, we treat your belongings with great care and special consideration. Water damage can happen anytime, and when you need help in Logan Heights, our professionals typically arrive within four hours of your call. They will immediately begin the cleanup and restoration process. We pretest every item before cleaning to make sure we are using the most effective cleaning method, including:

  • Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned 
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product 

We also provide document and photograph drying, so when your valuable documents and photographs are damaged by water, we can use any of the following methods to restore or minimize the damage:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call Us Today!

When you have water damage in your Logan Heights home or commercial business, you can rely on SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Soot-Damaged Ceiling in Sherman Heights?

1/25/2022 (Permalink)

A SERVPRO technician is cleaning a soot-damaged ceiling. We clean and restore fire, smoke, and soot damage in San Diego.

SERVPRO® of San Diego City SW has been restoring fire, smoke, and soot damage in Sherman Heights for many years. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. After we complete the water removal and drying process, we perform the following:

Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you have fire damage in your Sherman Heights home or commercial business, you can rely on SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Worst Flooding in San Diego History?

1/19/2022 (Permalink)

Heavy rain falls during a severe storm. We restore storm damage 24-hours a day in San Diego County.

SERVPRO® of San Diego City SW has been mitigating and restoring storm damage for San Diegans for many years. We haven’t seen anything like the Flash Flood of 1821 recently. Here’s what happened that year:

That September, a wall of water cascaded down the steep mountain slopes of the east county and filled Mission Valley overnight. Orange objects bobbed up and down like corks on the fast-moving current: ripe pumpkins, hundreds of them, snatched from the fields of El Cajon Valley. The torrent was so strong it forged a levee of silt along its southern shore. It closed the channel to San Diego Bay and changed its course to Mission Bay. Since the day before had been clear, no one expected such a sudden, overwhelming deluge.

Call Us!

No matter how big the job is, we have the equipment, training, and experience to mitigate and restore flood damage. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification, the nonprofit certifying body for the cleaning and restoration industry.

When you have a storm damage emergency in your San Diego home or commercial business, you can rely on SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Microwave Fire in Logan Heights?

1/11/2022 (Permalink)

A microwave oven sits on a counter in a kitchen. We restore fire damage 24-hours a day in San Diego County.

SERVPRO® of San Diego City SW has been restoring fire damage in the Logan Heights area of San Diego for many years. Microwave ovens are convenient and used by many to reheat and cook food, but improper use can cause fire damage. Here are some microwave oven safety tips from the National Fire Protection Association:

  • PURCHASE a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way, the manufacturer can reach you if there is a recall on the product.
  • PLUG the microwave oven directly into the wall outlet — never use an extension cord
  • MAKE sure the microwave oven is at a safe height, within easy reach of all users
  • OPEN food slowly, away from the face. Hot steam or the food itself can cause burns.
  • FOOD heats unevenly in microwave ovens. Stir and test before eating or giving to children.
  • NEVER heat a baby bottle in the microwave. Since a microwave oven heats unevenly, it can create hot pockets, leading to burns. Warm the baby bottle in a bowl of warm, not hot or boiling, water, or by running it under the tap.

Call Us Today!

When you have a fire damage emergency in your Logan Heights home or commercial business, you can rely on SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Washing Machine Flood in Sherman Heights?

1/5/2022 (Permalink)

A washing machine supply line is shown. Our San Diego team is highly trained and certified to restore water damage.

Sherman Heights needs to know.

I was doing laundry and chores around the house when I heard the sounds of water running down my stairs. Oh no. It had to be my washing machine. Sure enough, water was shooting out of the wall through the damaged hose. The water damaged the laundry room, hallway, and stairs. My insurance adjuster told me to call SERVPRO® of San Diego City SW. It was the best call I ever made!

The SERVPRO technicians arrived quickly and immediately went to work. They extracted the water and set up powerful air movers and blowers to remove the excess moisture from the floors and air. They monitored and documented the drying process and cleaned and deodorized the damaged areas. They replaced the supply line hose, and now you would never know I had a waterfall on my stairs!

SERVPRO Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you have a water damage emergency in your Sherman Heights home or commercial business, you can rely on the professionals at SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Property Damage Restoration Teams in Golden Hill?

12/28/2021 (Permalink)

A person is studying in a computer room. Our San Diego team is highly trained and certified in property damage restoration.

Golden Hill needs to know about our highly trained team!

SERVPRO® of San Diego City SW invests heavily in training, certification, and ongoing education for our team members. Our technicians are trained and certified by the Institute of Inspection Cleaning Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. Here is some information from our website about our training programs:

The Employee Certification Training is a self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise’s employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Call Us Today!

SERVPRO® of San Diego City SW’s highly trained technicians are on-call 24-hours a day and usually arrive within four hours of your call in Golden Hill. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Happy Commercial Business in the Gaslamp Quarter?

12/20/2021 (Permalink)

A businesswoman is giving a thumbs up. We restore damage for San Diego businesses 24-hours a day.

SERVPRO® of San Diego City SW has been helping businesses in the Gaslamp Quarter with their restoration needs for many years. We work with many different types of companies and in many different kinds of buildings and workplaces.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Here’s a recent Google review from one of our commercial real estate management companies:

SERVPRO of San Diego City SW was the best remediation team I have ever worked with. Unfortunately, it is something I am used to dealing with when working in commercial real estate management. These guys are top-notch! Responsive, quick, and quality work and skills. I really enjoyed working with the entire staff, from the guys on the site to accounting. Highly recommend their service to anyone looking. Tiffany Reck

BONUS: They will work directly with your insurance team, so you don’t have to!

Services: Flooring, Mold inspection, Water damage cleanup, Plumbing, Painting

Call Us Today!

SERVPRO® of San Diego City SW’s highly trained technicians are on-call 24-hours a day and usually arrive within four hours of your call. We’ll clean and restore your commercial property damage in the Gaslamp Quarter, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Storm Damage in Golden Hill?

12/14/2021 (Permalink)

A roof has some damaged shingles. San Diegans trust us to restore storm damage 24-hours a day!

Although San Diego is known for having some of the best weather in the world, storms and severe weather does happen in San Diego. We get Santa Ana winds, atmospheric rivers, thunderstorms and monsoonal moisture from the Pacific hurricane season. We have had tsunami warnings and high ocean tides. Winter weather is upon us in Golden Hill and SERVPRO® of San Diego City SW wants everyone to be prepared for storms. Here are some tips for protecting yourself from winter weather from the Federal Emergency Management Agency (FEMA):

  • Prepare your home to keep out the cold with insulation, caulking and weather stripping
  • Learn how to keep pipes from freezing
  • Install and test smoke alarms and carbon monoxide detectors with battery backups
  • Gather supplies in case you need to stay home for several days without power
  • Keep in mind each person’s specific needs, including medication
  • Remember the needs of your pets
  • Have extra batteries for radios and flashlights
  • If you are unable to afford your heating costs, weatherization or energy-related home repairs, contact theLow Income Home Energy Assistance Program (LIHEAP) for help.

Call Us Today!

When you have a storm damage emergency, SERVPRO® of San Diego City SW’s highly trained technicians can help. We are on-call 24-hours a day and usually arrive within four hours of your call. We’ll clean and restore your storm damage in Golden Hill, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Portable Heater Fire in Logan Heights?

12/7/2021 (Permalink)

A portable space heater is shown. San Diegans trust us to restore their fire damage 24-hours a day!

SERVPRO® of San Diego City SW offer these heating safety tips to Logan Heights residents from the National Fire Protection Association:

  • Never use your oven to heat your home
  • Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturer’s instructions
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional
  • Remember to turn portable heaters off when leaving the room or going to bed
  • Always use the right kind of fuel, specified by the manufacturer, for fuel-burning space heaters
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Install wood-burning stoves following the manufacturer’s instructions or have a professional do the installation. All fuel-burning equipment should be vented to the outside to avoid carbon monoxide (CO) poisoning.
  • Install and maintain CO alarms to avoid the risk of CO poisoning. If you smell gas in your gas heater, do not light the appliance. Leave home immediately and call your local fire department or gas company.

Call Us!

When you have a fire damage emergency, SERVPRO® of San Diego City SW’s highly trained technicians can help. We’ll clean and restore your fire damage in Logan Heights, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

High Water Bill in East Village?

11/29/2021 (Permalink)

A closeup of a water meter is shown. San Diegans can count on us to restore water damage 24-hours a day!

Does your water bill seem higher than usual? According to the Environmental Protection Agency (EPA), minor water leaks account for more than one trillion gallons of water wasted in United States homes each year. Many water leaks are not visible, and even minor water leaks can cause significant damage to a home over time. SERVPRO® of San Diego City SW uses advanced technology and techniques to locate and identify hidden water leaks in homes and businesses.

The EPA offers this helpful leak detection information:

  • A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
  • To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. If the color shows up in the bowl within ten minutes without flushing, you have a leak.

Call Us!

If you suspect a hidden water leak in your East Village home or business, SERVPRO® of San Diego City SW’s highly trained technicians can help. Using advanced technology and techniques, we’ll help you locate and restore the water damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Dirty Restaurant in the Gas Lamp Quarter?

11/22/2021 (Permalink)

A picture of the Gas Lamp Quarter of San Diego is shown. We provide commercial deep cleaning services in San Diego.

My Gas Lamp Quarter restaurant was looking tired. The floors and upholstery had taken on a dull sheen. There was also a discernable stale smell I couldn’t place. I called SERVPRO® of San Diego City SW, and they sent a team over to deep clean the dining, kitchen, and bathroom facilities. Every surface and piece of furniture and equipment was deep cleaned. Now my restaurant looks and smells great!

Even if you have a routine janitorial service, you may notice that your business is beginning to look dingy.  Some cleaning products can build up over time and cause surfaces and fabrics to look dull. We offer a full range of commercial cleaning services to keep your business looking its best. The cleaning products we use are environmentally friendly and approved by the United States Environmental Protection Agency (EPA).

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Call Us Today!

When your Gas Lamp Quarter business or home needs deep cleaning services, SERVPRO® of San Diego City SW’s technicians will restore the sparkle to your business, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

High Wind Warnings for San Diego?

11/15/2021 (Permalink)

Cumulonimbus clouds fill the sky. We are trusted leaders in storm damage restoration in San Diego County.

SERVPRO® of San Diego City SW responds to storm damage emergencies 24-hours a day, every day. Last month, we experienced severe thunderstorms. Here is some information on wind alerts from the National Oceanic and Atmospheric Administration:

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you’re not caught outside.

Wind Advisory: Take Action: Strong winds are occurring but are not so strong to warrant a High Wind Warning. Objects that are outdoors should be secured, and caution should be taken if driving.  

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have wind gusts of 58 miles per hour and or hail one inch or larger. Seek shelter inside a sturdy building.

Preparing for High Winds

  • Remove any dead trees or overhanging branches near structures
  • Remove loose objects outdoors, on patios, roofs, or balconies that could blow away.
  • Shutter windows securely and brace outside doors
  • Bring in unsecured objects from outside and secure things that could blow away and cause damage or injury

Call Us!

When your San Diego home or business has storm damage, SERVPRO® of San Diego City SW’s technicians can assist you 24-hours a day. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Outdoor Electrical Safety Tips for East Village?

11/10/2021 (Permalink)

A home is shown with outdoor lighting around trees and planter beds. We are trusted leaders in fire damage restoration in San Diego County.

East Village residents and businesses love their outdoor spaces and use lighting to improve the look and safety of their homes and workplaces. SERVPRO® of San Diego City SW offers these tips from the National Fire Protection Association for outdoor electrical safety:

Outside Electrical Work

  • Have a qualified electrician do all electrical work
  • To prevent an electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Have a professional tree cutting service trim any branches that might fall into electric wiring

Equipment Safety

  • Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
  • Store your electrical tools indoors
  • Keep electric tools away from children
  • Keep the area around your electric meter and other electrical equipment clean
  • Check lighting and extension cords for damage before using. Replace any damaged cords right away
  • Use extension cords that are listed by a qualified test laboratory and are marked for outdoor use.
  • Extension cords are not meant for long-term use

Call Us Today!

When your East Village home or commercial business has a fire damage emergency, SERVPRO® of San Diego City SW’s technicians can assist you 24-hours a day. Call us today at 619-269-5004. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Bathtub Leak in the Gaslamp Quarter?

11/3/2021 (Permalink)

A bathtub is filling with water. We respond to water damage emergencies 24-hours a day in San Diego County.

Tub trouble in the Gaslamp Quarter.

Brain fog is a real thing. I came home and ran the bathtub. My mom called and totally forgot about the bath running until I heard the sound of water cascading down the stairs. There was water everywhere, and I knew I had to act fast. My neighbor told me to call SERVPRO® of San Diego City SW. The technicians arrived quickly and began the water removal process almost immediately.

They extracted the water by using powerful industrial strength wet/dry vacuums. This fast water removal process reduced the drying time and helped prevent secondary water damage, mold, and bacterial growth. They inspected the carpet and pad to determine if they should be removed to protect the subfloor. Because the water was extracted so quickly, they did not have to remove my carpet or pad. They used moisture detectors, hygrometers, and other meters to measure the extent of moisture saturation and used an infrared camera to ensure there was no water behind walls and ceilings. Finally, they monitored and documented the drying process to ensure the areas were returned to normal moisture levels. Thank you, SERVPRO!

Call Us Today!

When your Gaslamp Quarter home or commercial business has a water damage emergency, SERVPRO® of San Diego City SW’s technicians can assist you 24-hours a day. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Faster To Any Size Disaster in Logan Heights?

10/25/2021 (Permalink)

A vehicle is traveling on the road at night. We respond to property damage emergencies day and night in San Diego County.

Disasters happen at all times of the day and night. SERVPRO® of San Diego City SW’s technicians are on-call and ready to respond at any time, 24-hours a day, every day of the year, including holidays. Our immediate response time helps to minimize the damage and the cleaning and restoration costs.

We follow the one-four-eight-hour-rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Property damage always comes with the need for fast response and action. Over the years, we have developed positive relationships with many insurance companies. We can also help you with the insurance process and paperwork. No matter what form of property damage you are facing, you can trust us to be with you every step of the way. We are always available to answer your questions and will keep you informed of our progress until the job is complete.

Call Us Today!

When your Logan Heights home or commercial business has fire, water, or another form of property damage, SERVPRO® of San Diego City SW’s technicians are available to assist you 24-hours a day. Call us today at 619-269-5004. We’ll restore your property damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Property Damage in San Diego?

10/18/2021 (Permalink)

A contractor is reviewing building plans. We restore commercial property damage in San Diego County.

In many cases, building and reconstruction services will be necessary to restore a property to preloss condition. SERVPRO® of San Diego City SW has been restoring commercial damage for San Diego businesses for many years. We have a general contractor's license and can supervise building services. This gives our customers one convenient point of contact for the entire project, eliminating the headaches of managing a construction project.

General Contractor License #: 1037786

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space

We are a chosen mitigation partner for homeowners association (HOA) companies, high-rises in downtown San Diego, property management companies, insurance companies, government entities, and more. We have experience restoring property damage in many different commercial business settings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When your San Diego commercial business or home needs reconstruction services, SERVPRO® of San Diego City SW is Here to Help. ® Call us today at 619-269-5004. We'll restore your property damage, "Like it never even happened."

Franchises are Independently Owned and Operated.

Santa Ana Wind Season in Sherman Heights?

10/11/2021 (Permalink)

A child is cooling off with pouring water during a Santa Ana Wind event. We respond to storm damage emergencies 24-hours a day in San Diego County.

Santa Ana Winds begin in the year's cooler months. They being in October and end in May. These strong, hot seasonal winds are known to cause property damage. Last season the winds caused severe property damage and overturned a big semi-truck. SERVPRO® of San Diego City SW responds to storm damage emergencies in Sherman Heights each year. Here are some interesting facts about Santa Ana Winds from the National Oceanic and Atmospheric Administration (NOAA):

Santa Ana Winds

  • Occur when air from a region of high pressure over the dry, desert region of the southwestern United States flows westwards towards low pressure located off of the California coast
  • These dry winds flow east to west through the mountain passes in Southern California
  • These winds are most common from October to May
  • These winds feel warm or hot because as the cool desert air moves down the side of the mountain, it is compressed, causing the air temperature to rise
  • These strong winds can cause major property damage
  • These strong winds increased wildfire risk due to the dryness of the winds and their speed

Call Us Today!

When your Sherman Heights home or commercial business needs storm damage restoration services, SERVPRO® of San Diego City SW is Here to Help. ® Call us today at 619-269-5004. We'll restore your storm damage, "Like it never even happened."

Franchises are Independently Owned and Operated.

Halloween Safety Tips for East Village?

10/4/2021 (Permalink)

Trick-or-Treaters are shown. We restore fire damage in San Diego County.

The National Fire Protection Association is urging everyone to consider fire safety during Halloween celebrations. SERVPRO® of San Diego City SW responds to fire damage emergencies in East Village during the year and offer these safety tips:

  • Use a battery-operated candle or glow stick in jack-o-lanterns
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • When using electrical lighting to decorate your home, make sure it is used in accordance with the manufacturer’s instructions. Some lights are only for indoor or outdoor use, but not both.
  • Use clips, not nails, to hang lights so the cords do not get damaged
  • Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

For families still planning to attend Halloween parties or go trick-or-treating:

  • When choosing costumes, stay away from long trailing fabric that could come in contact with open flames or other heat sources
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costumes

Call Us Today!

When your East Village home or commercial business needs fire damage restoration services, SERVPRO® of San Diego City SW is Here to Help. ® Call us today at 619-269-5004. We’ll clean and restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Dirty Dog Disaster in Encanto?

9/28/2021 (Permalink)

A very dirty little white dog is shown. We deep clean and deodorize pet messes in San Diego County.

Canine chaos reigns supreme in Encanto.

My little dog Smokey looks so harmless, but when he sees a mouse or rat, he goes berserk! I was giving him a bath outside when he spotted a mouse by the woodpile. He jumped out of the bath and started chasing the little mouse through the garden and into my house. Yikes! By the time I got him and the mouse outside, my house looked like a disaster zone. My couch and rugs were spotted with mud and that smelly dirty wet dog scent permeated the house. Yuck!

I called SERVPRO® of San Diego City SW and they sent a team out to clean my furniture and floors. They neutralized the dirty dog smell and now you would never know my house had been a doggy disaster zone.

SERVPRO Cleaning Services

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceiling, Floors & Walls
  • Certified SERVPRO Cleaned
  • Drapes & Blinds
  • Odor Removal
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti
  • Building Services
  • Commercial Cleaning Services

Call Us!

When your home or commercial business needs deep cleaning and deodorization services, SERVPRO® of San Diego City SW is Here to Help. ® Call us today at 619-269-5004. We’ll clean and restore your Encanto home, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Biohazard Contamination in San Diego Business?

9/21/2021 (Permalink)

A biohazard warning sign is shown on a container door. We mitigate and restore dangerous biohazards in San Diego County.

Although SERVPRO® of San Diego City SW is better known for our fire and water restoration services, our technicians are also trained to clean, decontaminate, and restore dangerous biohazards.

These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Biohazard spills require professional decontamination services. Here are some safety tips from our website:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all bodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your vacuum to remove water
  • Don’t use television or other electrical appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your commercial business or home needs biohazard cleaning and restoration services, SERVPRO® of San Diego City SW has a team of highly trained technicians ready to respond to your call. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Electrical Storm Damage in Logan Heights?

9/13/2021 (Permalink)

Lightning is shown filling the sky at night. We restore storm damage in San Diego County.

I woke to the sound of thunder and lightning. It seemed like the lightning storm lasted forever. I was glad I was home and in bed. In August, lightning lit up the sky in a pre-dawn electrical storm that affected most of San Diego and most of San Diego county. SERVPRO® of San Diego City SW responds to storm damage emergencies throughout the year in Logan Heights, and offer these lightning safety tips from the National Weather Service:

Lightning: What You Need To Know

  • No place outside is safe when thunderstorms are in the area
  • If you hear thunder, lightning is close enough to strike you
  • When you hear thunder, immediately move to a safe shelter: a substantial building with electricity or plumbing or an enclosed, metal-topped vehicle with the windows up

Indoor Lightning Safety

  • Stay off corded phones, computers, and other electrical equipment that put you in direct contact with electricity
  • Avoid plumbing, including sinks, baths, and faucets
  • Stay away from windows and doors, and stay off porches

Call Us Today!

When your home or business needs storm damage restoration services, SERVPRO® of San Diego City SW has a team of highly trained technicians ready to respond to your call. Call us today at 619-269-5004. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Smoke and Soot Damage in Gaslamp Quarter?

9/6/2021 (Permalink)

A modern condo in the Gaslamp Quarter of San Diego is shown. We restore fire-damaged properties in San Diego County.

Gaslamp Quarter Condo Fire

When the condo next door had a fire, smoke, and soot traveled to my condo. I was amazed that a little kitchen fire next door could bring so much soot and smoke debris into my dwelling. Every room in my house smelled like smoke. Fortunately, SERVPRO® of San Diego City SW provides a full range of contents restoration services for smoke and fire-damaged belongings. They pretest every item to determine what can be safely restored and use several methods for cleaning, including:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When you need restoration services for fire-damaged belongings, SERVPRO® of San Diego City SW has a team of highly trained technicians ready to respond to residential and commercial fire damage emergencies in the Gaslamp Quarter. Call us today at 619-269-5004. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water-damaged Home in Encanto?

8/30/2021 (Permalink)

A dishwasher is flooding a kitchen. We respond to water damage emergencies 24-hours a day in San Diego County.

Flooded Floor in Encanto Home?

When my dishwasher failed and flooded the house, the contents of my kitchen and living room had to be removed to restore the damage. Fortunately, SERVPRO® of San Diego City SW provides a full range of contents restoration services. They packed up and moved out all of my downstairs furniture and sent my Turkish rugs out to be cleaned and restored. Once the repairs were completed, they moved all of my furniture back into the house. Now, you would never know there had been a flood in my house!

Move-Outs/Pack-Outs

When your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the damaged area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. These services may depend on your insurance coverage.

Call Us!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to residential and commercial water damage emergencies in Encanto. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

More Satisfied Customers in San Diego?

8/23/2021 (Permalink)

A person is giving a five-star review. We respond to property damage emergencies 24-hours a day in San Diego County.

Our customers are the reason for SERVPRO® of San Diego City SW’s continued success. We have established great professional relationships in San Diego, and many jobs come from referrals from previous customers! Here are some recent Google reviews that say it all:

“SERVPRO has saved the day on numerous occasions for me and my clients. As a realtor and interior designer, having reliable and trustworthy contractors are so important to me and I’m happy to have SERVPRO on my side! They are incredibly responsive, professional, and most importantly go above and beyond to get the job done! So grateful to Lisa Sussman and her entire team!” Erin Johnson

“I have never experienced such great customer service! They turned such a horrible experience into an amazing one. There aren’t enough words to describe how thankful I am for this SERVPRO. Shout out to my insurance for assigning me to the best of the best! Couldn’t feel more grateful.” B Smith

Call Us Today!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to residential and commercial property damage emergencies in San Diego. Call us today at 619-269-5004. We’ll restore your property damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Emergency Readiness for Marina District Businesses?

8/18/2021 (Permalink)

A picture of San Diego, CA is shown from the bay. We are trusted leaders in commercial restoration services in San Diego County.

SERVPRO® of San Diego City SW is a chosen mitigation partner for homeowner association companies, high-rises in downtown San Diego, property management companies, insurance companies, construction companies, government entities, and more. We have been restoring commercial property damage in the Marina District and other parts of San Diego for years.  

Having a SERVPRO® Emergency READY Profile gives business owners an immediate plan of action in the event of an emergency. This allows timely mitigation and can help minimize the damage fire and water can do.

  • No cost assessment of your facility
  • Provides facility information for shut-off valves, priority areas, and priority contact information so you are ready for whatever happens
  • A document that contains critical information needed in the event of an emergency
  • A guide and immediate plan of action allowing you to get back into your building faster following a disaster
  • Establishes SERVPRO® of San Diego City SW as your disaster mitigation and restoration provider
  • Identifies the line of command for authorizing work to begin

Call Us!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to commercial property damage emergencies in the Marina District. Call us today at 619-269-5004. We’ll restore your commercial damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Extreme Heat Safety Tips for San Diego?

8/11/2021 (Permalink)

A thermometer is shown in the triple digits. We are trusted leaders in storm restoration services in San Diego County.

Preparing San Diegans for Extreme Heat this Summer

This summer, San Diego is experiencing extreme heat and excessive heat warnings in many parts of San Diego County. SERVPRO® of San Diego City SW offers these safety tips from the National Oceanic and Atmospheric Administration (NOAA) on preparing for extreme heat:

Find places in your community where you can go to get coolwhile following the latest guidelines from the national Centers for Disease Control and Prevention (CDC):

Try to keep your home cool:

  • Do not rely on a fan as your primary cooling device
  • Cover windows with drapes or shades
  • Weather-strip doors and windows
  • Use window reflectors such as aluminum foil-covered cardboard to reflect heat back outside
  • Add insulation to keep the heat out
  • Use a powered attic ventilator, or attic fan, to regulate the heat level of a building’s attic by clearing hot air
  • Install window air conditioners and insulate around them
  • Learn to recognize the signs of heat illness. For more information, visit: www.cdc.gov/disasters/extremeheat/warning.html

Call Us!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to storm damage emergencies in San Diego. Call us today at 619-269-5004. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Hidden Water Damage in the Gaslamp Quarter?

8/3/2021 (Permalink)

A water-stained ceiling is shown. We are trusted leaders in water restoration services in San Diego.

At SERVPRO® of San Diego City SW, we follow a six-step process for mitigating and remediating water damage. Every water damage scenario will vary, however, we approach each job using the same general process.

Step One – Emergency Contact

Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step Two- Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step Three – Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water.

Step Four- Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access.

Step Five – Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step Six – Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition and may include replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to water damage emergencies in the Gaslamp Quarter. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Satisfied Customers in Sherman Heights?

7/28/2021 (Permalink)

A customer is giving a review We are trusted leaders in property restoration services in San Diego.

Happy Customers in Sherman Heights

At SERVPRO® of San Diego City SW, much of our business comes from repeat customers and customer referrals. Here are some Google reviews:

“SERVPRO has saved the day on numerous occasions for me and my clients. As a realtor and interior designer, having reliable and trustworthy contractors are so important to me and I’m happy to have SERVPRO on my side! They are incredibly responsive, professional, and most importantly go above and beyond to get the job done! So grateful to Lisa Sussman and her entire team!” Erin Johnson

“We deal with this SERVPRO many times a week as they supply many of their customers with onsite storage using our company as the supplier of the storage containers. We are always glad to help and are there when they need us. My direct lines of contact are flawless to Stephanie, Brett, and Amy and it is always my pleasure to be able to speak with them. If you need a good professional SERVPRO, this one is one of the best in the county. Thanks for using us as your provider as we look forward to servicing you for many jobs to come!” Brian Lawler

Call Us Today!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to property damage emergencies in Sherman Heights. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Commercial Water Damage in East Village Store?

7/16/2021 (Permalink)

A check out counter in a convenience store is shown. We are trusted leaders in water damage restoration in San Diego.

When my convenience store flooded it was a disaster. There was no way I could let customers into the store until the water was cleaned up. My insurance adjuster told me to call SERVPRO® of San Diego City SW, and I’m glad I did. Even though it was the middle of the night, they arrived quickly and immediately began the cleanup and restoration process.

They inspected the store for the cause of the water damage and tracked it down to a pipe in the wall. They were able to repair the pipe while another team extracted the water from the floors and cleaned underneath all of the shelving units. They set up powerful air movers and dryers and documented the drying process to ensure that normal moisture levels were restored. We were able to open on time that morning, and the wall was repaired the same day. Thank you, SERVPRO!

SERVPRO® of San Diego City SW responds to more water damage emergencies throughout the year in the East Village than any other form of commercial property damage. Water is invasive, and it will seep into and underneath anything in its path, and it can cause time-consuming and expensive repairs if the damage is not mitigated quickly.

Call Us!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to water damage emergencies in East Village. Call us today at 619-269-5004. We’ll restore your commercial water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Lint Fire in Logan Heights?

7/12/2021 (Permalink)

A dryer and a lint trap are shown. We are trusted leaders in fire damage restoration in San Diego.

Clothes Dryer Fires Happen

SERVPRO® of San Diego City SW responds to fire damage emergencies throughout the year in the Logan Heights area. Even small, contained dryer or washing machine fires can cause lots of smoke and soot damage to the rest of the house. Here are some clothes dryer fire statistics from the National Fire Protection Association:

  • In 2010-2014, U.S. fire departments responded to an estimated average of 15,970 home structure fires involving clothes dryers or washing machines each year
  • These fires caused annual averages of 13 civilian deaths, 444 civilian injuries, and $238 million in direct property damage
  • The vast majority of fires (92 percent) involved clothes dryers
  • The leading items first ignited in dryer fires were dust, fiber, or lint (26 percent of total) and clothing (26 percent), while items first ignited in washing machine fires were part of the appliance itself, including wire or cable insulation (26 percent), appliance housing or casing (24 percent, and drive belt (11percent)

Call Us Today!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to fire damage emergencies in Logan Heights. Call us today at 619-269-5004. We’ll restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Sewage Back-up in the Marina District?

7/5/2021 (Permalink)

A person is rinsing cooking grease down the drain. We are trusted leaders in water damage restoration in San Diego.

SERVPRO® of San Diego City SW responds to water damage emergencies throughout the year in the Marina District and offer these tips from the Insurance Information Institute for preventing sewer backups in your sewer lateral and in the city main:

  • Properly dispose of grease

Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner's line, or in the main sewer causing the line to constrict and eventually clog.

  • Properly dispose of paper products

Paper towels, disposable (and cloth) diapers, hygienic wipes and feminine products do not deteriorate quickly and can cause a great deal of trouble in the property owner's lateral as well as in the city main.

  • Periodically cut tree roots 

If you have continuing problems with tree roots in your lateral, you may have to regularly have the roots cut by a professional.

  • Replace your line with new plastic pipe 

Plastic pipe will prevent tree roots from entering your line is to replace your line and tap with new plastic pipe.

  • Install a backwater prevention valve to prevent sewer backflows.

Call Us!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to water damage emergencies in the Marina District. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Construction Cleaning Services in Golden Hill?

6/21/2021 (Permalink)

A pair of bright green construction gloves sit on a wooden surface. We provide construction cleaning services in San Diego.

Golden Hill Construction Site Cleaning Services

We just completed the last phase of work for a residential construction project, and we were getting ready for the final walk-through before the house was staged for sale. There was construction dust everywhere, and everything needed to be cleaned before we could get the final approval from the developer to move forward with staging the house and putting it on the market. My boss told me to call SERVPRO® of San Diego City SW.

Although we are better known for fire and water cleanup and restoration services, our General Contractor License allows us to provide many commercial and residential construction cleanup services.

General Contractor License #: 1037786

Call Us Today!

When you need construction or remodeling site cleanup services or any of our other specialty cleaning services; SERVPRO® of San Diego City SW has a team of highly trained technicians ready to make your property looks its best. Call us today at 619-269-5004. We’ll clean and restore your Golden Hill property, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Flash Flooding in East Village?

6/14/2021 (Permalink)

Flood water covers a road. We respond to storm damage emergencies 24-hours a day in San Diego.

East Village Flood Warning?

The San Diego County Department of Public Works offers helpful information on local flooding hazards. SERVPRO® of San Diego City SW responds to storm damage emergencies 24-hours a day and offers this information on things you can do now to prepare for a flood event:

  • Educate yourself of the flood risks in your area
  • Find a fast and safe route to high ground from your home, place of work, and school. Be aware of which transportation routes may be closed in case of flooding.
  • Put together an emergency flood kit which should include: a first aid kit with essential medicines, drinking water, a flashlight, batteries, non-perishable food, a portable radio, a can opener, blankets, and warm clothing.
  • Be sure to have temporary care lined up for your pets in case of flooding
  • Buy flood insurance; most homeowners’ policies do not cover flood damage
  • Store your valuables and toxic materials in higher areas of your house
  • Create a list of the contents in your house complete with photographs. This will be useful for flood insurance claims and tax deductions following a flood event.

Call Us!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to storm damage emergencies in East Village. Call us today at 619-269-5004. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Outdoor Electrical Fire in Encanto?

6/7/2021 (Permalink)

Strings of party lights are shown lit in the early evening. We mitigate fire damage 24-hours a day in San Diego.

SERVPRO® of San Diego City SW responds to fire damage emergencies 24-hours a day in Encanto and offer these electrical outdoor safety tips from the National Fire Protection Association:

  • Have a qualified electrician do all electrical work
  • Use extension cords that are listed by a qualified test laboratory and are marked for outdoor use
  • To prevent electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Have a professional tree cutting service trim branches that might fall on electrical wiring
  • Use a wooden or fiberglass ladder outside
  • Keep the ladder at least 10 feet away from power lines
  • Never touch anyone or anything in contact with a downed wire
  • Power lines may be live, stay a safe distance away
  • Report downed wires to authorities right away
  • Use lighting and power tools that are listed by a qualified test laboratory made for outdoor use
  • Store electrical tools indoors
  • Keep electric tools away from children
  • Keep the area around your electric meter and other electrical equipment clear
  • Check lighting and extension cords for damage before using. Replace any damaged cords right away.
  • Use extension cords listed by a qualified test laboratory marked for outdoor use
  • Extension cords are not meant for long-term use

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire damage emergencies in Encanto. Call us today at 619-269-5004. We’ll restore your fire damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Water Damage in Golden Hill?

6/2/2021 (Permalink)

A clean, modern kitchen is shown. We mitigate water damage 24-hours a day in San Diego.

I never knew how damaging water could be until I came home to a flooded kitchen floor. The water supply line to my dishwasher failed, and water covered the floor for three days before I came home and discovered the damage. The entire floor, cabinetry, and baseboards had to be replaced.

SERVPRO® of San Diego City SW has been mitigating water damage for years in Golden Hill, and we know that water can cause a lot of damage if it is not mitigated quickly. Here is a water damage timeline from our website that describes what water can do over time:

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week

  • Restoration time and cost increase dramatically
  • Replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to water damage emergencies in the Golden Hill. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Mold Damage in the Marina District?

5/24/2021 (Permalink)

Mold is shown growing on drywall. We mitigate and remediate mold problems in San Diego 24-hours a day.

Mold Situation in the Marina District?

Mold can become an issue in as little as forty-eight hours under the right conditions. SERVPRO® of San Diego City SW knows that our fast response time can lessen the mold damage, minimize the potential for the mold to spread, and reduce the cost of remediation. Here is some information from our website about mold:

Understanding Mold

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water 
  • Mold may produce health effects
  • Before mold remediation can begin, any sources of water or moisture must be addressed, or the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth
  • Keep indoor humidity below forty-five percent

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to mold damage emergencies in the Marina District. Call us today at 619-269-5004. We’ll restore your mold damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Environmentally Friendly Company in San Diego?

5/20/2021 (Permalink)

A footprint shaped with green leaves is shown. We are an environmentally friendly SERVPRO franchise in San Diego County!

SERVPRO® of San Diego City SW has been serving the San Diego community for many years, and we are committed to keeping our city beautiful by actively taking steps every day to reduce the carbon footprint in our offices and warehouse. Here are the things we do daily to stay environmentally responsible:

Reduce Waste

  • We responsibly reduce and manage the disposition of waste by reusing material where feasible, recycling what cannot be reused, and composting our organics. This includes plastics, glass, metals, and organics. 
  • Keeping waste out of landfills. We are actively participating in global efforts to refuse reduce reuse reform and recycle.
  • We participate in the “Used Ink- Brother Environment Collection Program.”

Other Steps We Are Taking

  • Minimize Travel – use the latest technology and video calls to avoid travel to project worksites by insurance carriers for site revisits
  • Green Products – use products that contain no synthetic ingredients or health warnings where applicable
  • Reduce Shipping – reduce the number of shipments we receive by maximizing capacity rather than several shipments that consume more fuel
  • Individual Contributions – carpooling, fuel-efficient cars, and using refillable water bottles and coffee mugs
  • Laptops – 80 percent more efficient than desktop computers

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire, water, storm, and mold damage emergencies in San Diego. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Flooded Floor in Sherman Heights Home?

5/17/2021 (Permalink)

A flooded living room floor is shown. We mitigate water damage in San Diego 24-hours a day.

Water damage can happen at any time in San Diego.

SERVPRO® of San Diego City SW has been responding to water damage emergencies in Sherman Heights for years, and we know how important our fast 24-hour response time is for minimizing the severity of the damage. Here are some tips from our website on what to do and what not to do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to water damage emergencies in Sherman Heights. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Mold-infested Business in San Diego?

5/11/2021 (Permalink)

A wall covered with mold is shown. We remediate mold damage for businesses in Downtown San Diego.

Overnight mold damage in San Diego?

I was going to show a potential buyer a commercial property for sale at the end of the week and went over to do a walk-through of the property before the showing. When I opened the door, I immediately smelled a musty odor, and on further inspection, I noticed mold growing on the wall next to a window. When I looked closer, I saw a crack in the seal around the window frame, and water and moisture from the recent rain created the perfect moist conditions for mold to grow. Oh no! I couldn’t show the building in this condition, so I called SERVPRO® of San Diego City SW.

The SERVPRO team arrived quickly and worked fast to mitigate the damage. They repaired the leaking window seal and contained the infestation to prevent it from spreading to other parts of the building. Then they went to work remediating the mold. They explained that mold could never be completely eradicated, but it can be mitigated and remediated. These microscopic spores are always present in the atmosphere, floating around and waiting for the perfect conditions to land and propagate.

Call Us Today!

SERVPRO® of San Diego City SW are on call 24-hours a day to respond to commercial mold damage emergencies in the San Diego area. Call us today at 619-269-5004. We’ll restore your mold damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Water Damage in San Diego?

5/3/2021 (Permalink)

A water-damaged floor is shown. We respond to water damage emergencies 24-hours a day in Downtown San Diego.

Backyard Lake in San Diego?

The kids left the hose on in the planter bed, and it had been running all day. When I went to turn off the water, I discovered a backyard lake. Water covered the patio, and the flower beds looked like miniature ponds. Unfortunately, that was not the worst of it. Water had seeped underneath the patio door, causing water to flood my kitchen and family room. I called SERVPRO® of San Diego City SW, and they arrived quickly and assessed the situation.

They extracted the standing water and set up powerful air blowers to dry things out. They used sensitive moisture detection equipment to locate hidden water and to monitor the moisture levels as the area dried. They contacted my insurance adjuster and documented the drying process. By the time they completed the restoration process, you would never know that I had had a water damage situation!

Water Restoration Process for a Typical Emergency Scenario

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

SERVPRO® of San Diego City SW are on call 24-hours a day to respond to water damage emergencies in the San Diego area. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of San Diego City SW are Independently Owned and Operated.

Advanced Technology Used in San Diego Restorations?

4/26/2021 (Permalink)

A water-damaged ceiling is in the process of being restored. We use advanced technology and techniques to restore property damage in Downtown San Diego.

Advanced Technology and Techniques for San Diegans

Property damage can happen at any time and for many reasons. This is a picture of a water-damaged ceiling in the process of being restored by SERVPRO® of San Diego City SW. We are in the process of drying and removing excess moisture from the air from a water-damaged ceiling. Here are some of the advanced technology and techniques we may use to mitigate water damage in your home or business:

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause the moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to property damage emergencies in San Diego. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Convenience Store Fire San Diego?

4/19/2021 (Permalink)

A cracked, and soot-covered wall is shown damaged by a recent fire. We respond to commercial fire damage emergencies 24-hours a day in Logan Heights.

Late-night fire.

I was working the late shift at the convenience store one night and as a customer was walking out of the store, he remarked that there was a fire in the bathroom. What? It was so weird. He just calmly walked out, and I immediately went back to investigate. Sure enough, the light above the sink was throwing sparks that had caught the wall on fire! I was able to put out the fire and called the San Diego Fire Department to inspect the cause. Evidently, there was a short in the electrical system that caused the fire.

At SERVPRO® of San Diego City SW, we have been helping commercial business owners restore fire-damaged properties for years, and we help get you back to business as usual as quickly and efficiently as possible with minimal disruption to your employees and customers.

Our fire restoration technicians arrived quickly and immediately began the cleanup and restoration process. The store was able to remain open while we repaired the bathroom damage, and we supervised the repairs to the wiring. By the time we completed the repairs, you would never know there had been a fire in the bathroom!

Call Us!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire damage emergencies in San Diego. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Thunderstorms in San Diego?

4/14/2021 (Permalink)

Lightning is shown striking over the ocean. We respond to storm damage emergencies 24-hours a day in the Gas Lamp District.

Severe Weather Hits San Diego

Although thunderstorms are less common in southern California, there has been some thunderstorm and lightning activity in San Diego this winter. Thunderstorms are severe storms that can cause lightning, high winds, hail, flash flooding, and tornadoes. SERVPRO® of San Diego City SW has a team of storm restoration technicians on-call 24-hours a day to respond to storm damage emergencies. Here is some helpful information from the National Weather Service  about thunderstorm notification:

Severe Thunderstorm Watch: Be Prepared! Severe thunderstorms are possible in and near the watch area. Stay informed and be ready to act if a severe thunderstorm warning is issued. The watch is typically large, covering numerous counties or even states.

Severe Thunderstorm Warning: Take Action! Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property. Take shelter in a substantial building. Get out of mobile homes that can blow over in high winds. Warnings typically encompass a much smaller area that may be impacted by large hail or damaging wind identified by a trained spotter/law enforcement who is watching the storm.

Call Us!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to storm damage emergencies in San Diego. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Wildfire Preparedness for Logan Heights?

4/6/2021 (Permalink)

Gardening tools and plants are in the process of being planted. We respond to fire damage emergencies 24-hours a day in San Diego.

Wildfire Season is Coming

SERVPRO® of San Diego City SW wants Logan Heights residents to be ready for this year’s wildfire season. Here are some tips for maintaining defensible space around your home from San Diego County’s website:

  • You may plant fire-resistant, irrigated landscaping in the first 50 feet of the 100 feet from your structure.  These plants need to be maintained all year around.
  • You need to keep natural vegetation in the remaining 50 feet of the 100-foot space.  This would be the area furthest away from your structure.  The plants need to be thinned and cut back to no more than 6 inches above the ground.
  • Do not completely remove all vegetation which would leave the ground bare.  Some vegetation is necessary to prevent erosion.  
  • Do not remove or disturb the existing plant root system to prevent any future erosion.
  • Remove dead and dying vegetation.
  • Trim trees that overhang or touch your structures.
  • Properly irrigating plants will help prevent plants from igniting.  Wildfires rarely occur until after June, because as little as 1 inch of water per month keeps drought-adapted plants from readily burning.
  • Trees and shrubs can be maintained by deep watering at least once a month for drought-tolerant species and once a week for high water requiring plants.

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire damage emergencies in Logan Heights. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Satisfied SERVPRO Customers in San Diego?

3/24/2021 (Permalink)

The word “testimonial” is written across a green chalkboard. We have been keeping our customers happy for years in San Diego.

SERVPRO® of San Diego City SW is proud to serve the San Diego business and residential communities! Here are some customer testimonials that demonstrate our commitment to excellence:

“Where do I even begin? This company has been AMAZING to work with on multiple projects of a property portfolio we oversee. Their quick efforts, excellent detail, and communication are everything you need in any emergency or urgent matter. They answer all my questions and concerns and follow up whenever needed. 

Also, they specialize in all of Downtown, so they have high knowledge in all the communities. This makes for a very easy and smooth process (especially with HOA's :)

Lisa & Ben, thank you for all you do and leading such a great team! Greatly appreciate all the hard and professional work!” Natalia in San Diego


“My condo had major water damage due to a small fire in the unit above and the fire sprinklers going off. Thank goodness this SERVPRO franchise got the job to help me... awesome group of caring people. Shout out to Steph, the contents manager, for taking such great care of my belongings!!” Molly in San Diego

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire and water damage emergencies. Call us today at 619-269-5004. We’ll restore your property damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Pipe Failure San Diego?

3/15/2021 (Permalink)

A large cast iron pipe has burst and is spraying water. We respond to water damage emergencies 24-hours a day in the Gas Lamp Quarter!

Under Pressure?

When a pipe burst in the newly remodeled office complex, I had to act fast. We were one week away from the new tenants' final walkthrough, and the entire first floor of the building was wet. Water covered the entire area, and all of the new carpeting and floors were saturated.

Faster to Any Size Disaster in San Diego

SERVPRO® of San Diego City SW responds to commercial water damage emergencies 24-hours a day in San Diego. When we arrived at this downtown office complex, we immediately set to work and moved the furniture out of the way, and extracted all of the standing water. We supervised the repair of the burst pipe and documented the entire drying process.

Once the area was entirely dry, we cleaned and sanitized the carpets, baseboards, floors, and furniture. In three days, we returned the building to preloss condition.

Call Us Today!

We know that every moment counts when mitigating commercial water damage as anytime your business is compromised, you stand to lose customers. No matter when you need us, SERVPRO® of San Diego City SW is on call 24-hours a day to respond to commercial water damage emergencies. Call us today at 619-269-5004. We’ll restore your fire damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Light Bulb Fire in the Gas Lamp Quarter?

3/10/2021 (Permalink)

A light bulb is shining inside of a wicker lamp shade. We respond to fire damage emergencies 24-hours a day in San Diego!

Light Bulb Epiphany

Have you ever seen a scarf draped over a lampshade to dim the light in a room? My roommate did this one time when she had a headache. Her headache was even worse when the scarf caught on fire from the hot light bulb in the lamp! Yikes!

SERVPRO® of San Diego City SW responds to fire damage emergencies 24-hours a day in the Gas Lamp Quarter. Here are some light and electrical safety tips from the National Fire Protection Association (NFPA):

  • Be sure that the bulbs in your lights match what is safe for the lamp. There should be a sticker that indicates the maximum wattage for the light bulb — such as use a maximum of a 60-watt bulb.
  • Light bulbs in the living area of your home, including closets, should have a shade or globe for protection. Light bulbs can get very hot and cause a fire if something that can burn is too close.
  • Inspect your home for hidden electrical hazards.
  • Check electrical cords to make sure the wires are not damaged, cracked, or loose. Replace them or have them professionally repaired if necessary.

For more information on electrical safety, you can download the Electrical Safety Checklist from the NFPA website.

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to fire damage emergencies. Call us today at 619-269-5004. We’ll restore your fire damage in the Gas Lamp Quarter, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Washing Machine Fiasco in Logan Heights?

3/2/2021 (Permalink)

A bright and clean laundry room in a house is shown. We mitigate water damage in San Diego!

All washed up in Logan Heights

When something you rely on all the time, like your washing machine, fails, it makes you appreciate it that much more. When my washing machine water line broke and flooded my laundry room, I acted fast and called  SERVPRO® of San Diego City SW. They mitigated the water damage quickly and completely dried the area and documented the drying process. Their quick response time minimized further damage to the floors and baseboards in the room, saving me money by avoiding a more extensive and expensive repair bill!

A study conducted by the Insurance Institute for Business Home and Safety (IIBHS) reports that a burst water line caused half of all washing damage incidents involving washing machines, causing on average $6000 in damage per incident. Here are some loss prevention and maintenance tips from the IIBHS report:

  • Turn off valves when not in use.
  • Consider installing a lever-type valve that is easy to operate between uses.
  • Do not operate the washing machine while the home is unoccupied.
  • Leave a three-to-four-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection.

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to residential and commercial water damage emergencies. Call us today at 619-269-5004. We’ll restore your water damage in Logan Heights, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Property Damage Emergency in San Diego?

2/22/2021 (Permalink)

A pin is marking the city of San Diego in a map. We are leaders in the restoration industry serving the downtown San Diego area.

Serving San Diego’s Restoration Needs

It’s nice to know that SERVPRO® of San Diego City SW is on call and available 24-hours a day to respond to property damage emergencies. Although we are better known for fire and water damage mitigation, we also offer many other specialty cleaning and restoration services for residential and commercial businesses! Here are some of the services you may not know about:

Overview of Cleaning Services

SERVPRO of San Diego City SW is a chosen mitigation partner for HOA companies, high-rises in downtown San Diego, property management companies, insurance companies, construction companies, government entities, and more. 

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to residential and commercial property damage emergencies. Our highly trained technicians have the experience and equipment to mitigate property damage. Call us today at 619-269-5004. We’ll restore your property damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Smoke and Soot Damage in Logan Heights?

2/15/2021 (Permalink)

A wall inside a commercial building is shown with smoke and soot damage. We are fire damage restoration specialists in San Diego.

Faster to Any Size Disaster

Thank goodness for the firefighting efforts of the San Diego Fire-Rescue Department Station 7! A circuit breaker overloaded, and my 24-hour convenience store in Logan Heights caught on fire in the middle of the night. Thankfully no one was injured, and the firefighters contained the fire to the wall where the circuit breaker was located. When the firefighters left, I had to deal with the utility closet walls, the back supply room, and the back hallway that were smoke and soot-damaged. There was also water left on the floors from the firefighting efforts.

I called SERVPRO® of San Diego City SW, and they arrived quickly and immediately began the cleanup efforts while another team member provided an assessment of the damage and helped me with the insurance process and paperwork. The cleanup team extracted the water from the floors and cleaned the fire-damaged area from top to bottom. We even were able to remain open during the restoration process!

Call Us!

When your commercial business is damaged by smoke and soot, SERVPRO® of San Diego City SW has a team of commercial restoration technicians on call 24-hours a day to respond to your call. Call us today at 619-269-5004. We’ll restore your commercial fire damage in Logan Heights, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Flood Warning for San Diego?

2/10/2021 (Permalink)

High tides are flooding a coastal walkway. We respond to storm damage emergencies 24-hours a day in Downtown San Diego!

Surf’s Up San Diego?

Last month brought unseasonably high temperatures to San Diego County and a high surf advisory and flood warning for the coastal towns. According to the Federal Emergency Management Agency (FEMA), floods are the most common natural disaster in the United States, and floods may:

  • Result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems.
  • Develop slowly or quickly. Flash floods can come with no warning.
  • Cause outages, disrupt transportation, damage buildings, and create landslides.

SERVPRO® of San Diego City SW responds to storm damage emergencies 24-hours a day and can typically be on-site within four hours of your call. FEMA offers these instructions to follow if you are under a flood warning:

  • Find shelter right away.
  • Do not walk, swim or drive through floodwaters. Turn Around, Don’t Drown!
    • Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.
  • Depending on the type of flooding:
    • Evacuate if told to do so.
    • Move to higher ground or a higher floor.
    • Stay where you are.

Call Us!

SERVPRO® of San Diego City SW has a team of storm restoration technicians ready to assist you day or night. Call us today at 619-269-5004. We’ll restore your storm damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

High-rise Apartment and Condominium Safety in San Diego?

2/2/2021 (Permalink)

High rise buildings are shown next to the San Diego bay. San Diegans rely on us to mitigate fire damage!

Fire Safety Tips

If you live in a high-rise building in downtown San Diego, SERVPRO® of San Diego City SW wants you to be prepared for a fire emergency. Here are some safety tips from the National Fire Protection Association (NFPA):

  • Meet with your landlord or building manager to learn about the fire safety features in your building.
  • Know the locations of all available exit stairs from your floor in case the nearest one is blocked by fire or smoke.
  • Make sure all exit and stairwell doors are clearly marked, not locked or blocked by security bars, and clear of clutter.
  • If there is a fire, pull the fire alarm on your way out to notify the fire department and your neighbors.
  • If the fire alarm sounds, feel the door before opening and close all doors behind you as you leave. If it is hot, use another way out. If it is cool, leave by the nearest way out.
  • If an announcement is made throughout the building, listen carefully and follow directions.
  • Use the stairs to get out.

Call Us!

SERVPRO® of San Diego City SW is ready to respond to fire damage emergencies 24-hours a day.

Call us today at 619-269-5004. We’ll restore your fire damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Flooded Building in San Diego?

1/25/2021 (Permalink)

Water is shown leaking out of a utility closet in a commercial building. Commercial businesses count on us to mitigate water damage!

SERVPRO® of San Diego City SW are proud to serve the San Diego business community. Over the years, we have responded to many commercial property damage emergencies, and we understand the importance of mitigating the damage as quickly as possible to minimize any disruption to your business, employees, and customers. Our team of highly trained water restoration technicians has the advanced training, experience, and equipment to return your property to preloss condition quickly and efficiently. Some of the water damage mitigation services we offer are:

  • Emergency water extraction
  • Contents pack-out and restoration
  • Building dry-out and demolition when necessary
  • Repairs, "put-back", after the demolition is done

By providing complete project management from start to finish, you have one point of contact managing the entire project from beginning to end throughout the entire restoration process. We will also help you with the insurance process and paperwork and will deal directly with your insurance company.

Call Us Today!

When your commercial business has a water damage emergency, SERVPRO® of San Diego City SW has a team of commercial restoration technicians on call and ready to assist you 24-hours a day. Call us today at 619-269-5004. We’ll restore your commercial water damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Storm Preparedness in San Diego?

1/17/2021 (Permalink)

A couple and their dog walk through some puddles after a heavy rain. San Diegans trust us to restore storm damage 24 hours a day!

Winter is Here in San Diego

San Diego has already had some storms this winter season that brought rain and high winds to many parts of San Diego County. SERVPRO® of San Diego City SW responds to storm damage emergencies 24 hours a day, and our team of restoration technicians have the advanced training, experience, and equipment to mitigate storm damage or all kinds. Power outages have been a common theme and have impacted many residents, so here are some safety tips from The Federal Emergency Management Agency (FEMA)to stay safe after a power outage:

  • When in doubt, throw it out! Throw away any food that has been exposed to temperatures 40 degrees or higher for two hours or more, or that has an unusual odor, color, or texture.
  • If the power is out for more than a day, discard any medication that should be refrigerated, unless the drug’s label says otherwise. If a life depends on the refrigerated drugs, consult a doctor or pharmacist and use the medicine only until a new supply is available.

Call Us Today!

When your home or business experiences a storm damage emergency, SERVPRO® of San Diego City SW is Here to Help® Our team of storm restoration technicians is ready to assist you day or night. Call us today at 619-269-5004. We’ll restore your storm damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Roof Fire in Logan Heights?

1/11/2021 (Permalink)

A two-story residential home is shown with part of the roof burned from a fire. San Diegans trust us to restore fire damage!

California Fire Statistics

In 2020, the United States Forest Service and CALFIRE reported 9639 fires that burned 4,257,059 acres in the state between January 1 and December 13. Lightning strikes, high winds, and accidental fires all contributed to the devastating fire season. In southern California, the Santa Ana winds blow through the fall and winter months, bringing dry, warm air from the desert that dries out vegetation and helps fires spread. Burning embers from an outside firepit reached the house in this picture and burnt off part of the roof. Fortunately, the house in this picture was able to be restored to pre-fire condition!

SERVPRO® of San Diego City SW responds to fire damage emergencies in Logan Heights day and night and knows the damage fires can do to a structure. We know that every minute counts when mitigating fire damage and our highly trained technicians have the advanced training, experience and equipment to safely manage the restoration process from start to finish.

Call Us Today!

When your home or business has a fire damage emergency of any size, SERVPRO® of San Diego City SW is Here to Help. ® Our team of fire restoration technicians is on call 24 hours a day and ready to assist you day or night. Call us today at 619-269-5004. We’ll restore your property damage in Logan Heights, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Water Damage Prevention in San Diego?

1/5/2021 (Permalink)

A water barrel is shown catching rainwater coming out of a downspout. Our technicians are on call 24 hours a day to respond to water damage emergencies in San Diego.

Rain Runoff Tip

Water damage is one of the costliest repairs, and on average, a home water damage claim in the United States runs about $6965 per claim. The Federal Emergency Management Agency (FEMA) offers tips and ideas on preventing water damage from happening. SERVPRO® of San Diego City SW has been responding to water damage emergencies in the San Diego area for years and knows that the sooner the water damage is mitigated, the lower the cost of the repair. Water is invasive and will find its way into a structure if it does not drain away from the home.

One tip from FEMA is to install a rain barrel as a way of channeling the rainwater. Rain barrels are relatively inexpensive and can be connected to downspouts, or the downspout can sit above the rain barrel to catch the water runoff from roofs. The water can be used to water the lawn and outdoor plants!

Call Us Today!

You never know when you will have a water damage emergency, but when you do, SERVPRO® of San Diego City SW is Here to Help. ® Our team of water restoration technicians is on call 24 hours a day and ready to assist you with any size water damage emergency day or night. Call us today at 619-269-5004. We’ll restore your property damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Holiday Fire Damage in Logan Heights?

12/28/2020 (Permalink)

The picture shows a wet road and streaks of red and white lights. Our technicians are on call 24 hours a day to respond to fire damage emergencies in San Diego.

Faster to Any Size Disaster

Disasters never happen at a convenient time and According to the National Fire Protection Association (NFPA), there are more fire and storm damage emergencies during winter months compared to emergencies that occur in the rest of the year. SERVPRO® of San Diego City SW responds to fire, water, and storm damage emergencies 24 hours a day in Logan Heights, and we can typically arrive on-site within four hours of your call. We know that response time is critical when responding to any emergency. Here is a list of contributing factors that increase fire risk during the winter months from the NFPA:

  • Heating is the second leading cause of home fires in the United States.
  • Winter storms can cause dangerous conditions, and heating equipment is involved in one out of every six reported home fires.
  • Portable generators can cause fire hazards, electrical shock, and carbon monoxide poisoning.
  • Candles cause more fires on Christmas and Christmas Eve each year.
  • Electrical fires caused electrical distribution or lighting equipment, and other types of equipment.

Call Us Today!

SERVPRO® of San Diego City SW is ready to assist you with any property damage emergency day or night. Call us today at 619-269-5004. We’ll restore your property damage in Logan Heights, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Holiday Fire Damage in the Gas Lamp Quarter?

12/20/2020 (Permalink)

A fire is burning in a fireplace next to a Christmas tree decorated with ornaments and electric tree lights. Our technicians are on call 24 hours a day to respond to fire damage emergencies in San Diego.

Holiday Safety Tips

At SERVPRO® of San Diego City SW we respond to fire damage emergencies in the Gas Lamp Quarter often during the holiday season. Holiday decorations are mostly combustible and this, combined with fireplace fires, electric holiday lights, and candle usage all contribute to the increase in fire damage calls. Each year our highly trained fire restoration technicians see firsthand the damage these kinds of fires can do to a structure, and we want you to be safe and enjoy this holiday season.

Here are some holiday safety tips from the National Fire Protection Association:

  • Be careful with holiday decorations.
  • Choose decorations that are flame resistant or flame retardant.
  • Keep lit candles away from decorations and other things that can burn.
  • Some lights are only for indoor or outdoor use, but not both.
  • Replace any string of lights with worn or broken cords or loose bulb connections.
  • Read the manufacturer’s instructions for the number of light strands to connect.
  • Use clips, not nails, to hang lights so the cords do not get damaged.
  • Keep decorations away from windows and doors.

Call Us!

SERVPRO® of San Diego City SW is ready to assist you with any size fire damage emergency you are facing. Call us today at 619-269-5004. We’ll restore your fire damage in the Gas Lamp Quarter, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Faulty Shower Pan in Logan Heights?

12/14/2020 (Permalink)

Water is turned on and is spraying water into a shower stall. Water damage restoration is one of our specialties in San Diego.

Showered by water damage?

According to a study published by the Insurance Institute for Business and Home Safety, 37 percent of homes that were over 20 years old were more likely to have water damage attributed to a shower, and over half of the water damage incidents involved a faulty shower pan. SERVPRO® of San Diego City SW repairs water damage in bathrooms often in Logan Heights and has a team of water damage restoration technicians on call 24 hours a day to mitigate water damage emergencies of all kinds and sizes. Here are some loss prevention and maintenance tips from the Insurance Institute for Business and Home Safety:

  • Inspect tile and grout every 6 months, paying attention to loose or cracked tiles and cracked or crumbling grout lines and repair as needed.
  • Test the shower pan annually by blocking the floor drain and filling the shower stall with approximately 1 inch of water. Use a pencil to mark the water line and leave the water standing in the shower pan for 8 hours. If the water level decreases, you know you have a leaking shower pan.

Call Us!

No matter how big the job is, SERVPRO® of San Diego City SW is ready to assist you with the restoration of any water damage emergency. Call us today at 619-269-5004. We’ll restore your water damage in Logan Heights, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Strong Storms Cause Water Damage in San Diego?

12/7/2020 (Permalink)

A tree is shown being buffeted by strong winds. We respond to storm damage emergencies 24 hours a day in Logan Heights.

Strong Storms Cause Water Damage in San Diego

It’s that time of year again, and San Diego knows that rain and strong winds can cause storm damage to their homes and businesses. San Diegan homeowners were able to prepare for the first storm of November by obtaining sandbags from local fire departments in areas where water typically comes down onto their houses and can intrude into their homes, causing property damage.

I was shocked when this storm system landed, bringing strong winds of up to 25 miles per hour and anywhere from .14 inches to 2.70 inches of rain to various cities in the county. Freezing temperatures in the higher elevations brought 7 inches of snow to Mount Laguna, and many students in Julian got a snow day! SERVPRO® of San Diego City SW has been serving the San Diego community for years, and helps residents mitigate storm damage no matter how big the job is. Our 24-hour emergency service has teams of highly trained storm and water restoration technicians on call and ready to respond to your storm damage emergency at all hours.

Call Us Today!

San Diego commercial businesses and homeowners trust SERVPRO® of San Diego City SW with their commercial and residential storm damage restoration jobs. Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Wind Damage in Logan Heights?

11/23/2020 (Permalink)

A tree is shown being buffeted by strong winds. We are storm damage restoration specialists in San Diego.

Strong Winds Can Cause Property Damage

San Diego is no stranger to strong winds. Last month we saw a record-setting Artic air mass from the Rockies and Great Basin cause some of the strongest Santa Ana winds to blow through the southern California region. According to the National Oceanic and Atmospheric Administration’s National Weather Service (NOAA), Santa Ana winds are “Strong down slope winds that blow through the mountain passes in southern California. These winds, which can easily exceed forty miles per hours, are warm and dry and can severely exacerbate brush or forest fires, especially under drought conditions.” SERVPRO® of San Diego City SW has seen firsthand the damage strong winds and storm damage can do to property in the Logan Heights area, and our 24-hour emergency service allows us to mobilize teams quickly, so we can arrive and immediately begin securing the property and repairing the damage.

If you experience property damage from high winds or any other type of bad weather, we have the training, equipment, and experience to mitigate the damage and restore your home or business back to preloss condition quickly and efficiently.

Call Us Today

When you need residential or commercial storm damage restoration services in Logan Heights, SERVPRO® of San Diego City SW  is Here to Help. ® Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Clogged Rain Gutter in Logan Heights?

11/16/2020 (Permalink)

A person is shown cleaning debris out of a clogged rain gutter. We are water damage specialists in San Diego.

A Little Prevention. . .

Have you inspected your rain gutters lately? Rain is expected to fall in San Diego County, and Logan Heights residents can take extra steps now to prevent water damage from seeping into your home from clogged rain gutters! When rain gutters get clogged and water cannot drain through them properly, they overflow and saturate the ground beneath them. This can cause pools of water to form that will penetrate and seep into any cracks in the concrete of your home’s foundation, which can cause structural damage, in some cases, making the house shift under its weight.

Clogged rain gutters can cause:

  • Roof leaks
  • Damage to Siding
  • Gutter damage
  • Foundation Damage
  • Landscape Damage

SERVPRO® of San Diego City SW responds to all kinds of water damage emergencies. Our water restoration specialists are specialty trained and certified and advanced technology is used to extract any standing water and completely dry, disinfect, sanitize, and deodorize the damaged area.

Call Us Today!

When you experience water damage, SERVPRO® of San Diego City SW is Here to Help.® We respond to water damage emergencies 24 hours a day and are typically on-site within four hours of your call to immediately begin the restoration process. Call us today at 619-269-5004. We’ll clean and restore your property damage in Logan Heights, “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Rain Coming to San Diego?

11/9/2020 (Permalink)

A designated parking space is partially covered in water in a flooded parking garage.  We are storm damage restoration specialists in downtown San Diego.

Stormy Days Ahead

Last year, the National Oceanic and Atmospheric Administration (NOAA) reported the first rainstorms of the season for San Diego on November 19. Snow levels dropped below 5000 feet, and flash flood warnings remained in effect for some areas. SERVPRO® of San Diego City SW

has been mitigating flooding and other storm damage emergencies in downtown San Diego for years. Our team is required to undergo initial and continuous training to stay up to speed with technological advances, new industry standards, and best practices. Our 24-hour emergency service allows us to mobilize teams quickly, often arriving on-site and working alongside first responders.

Because we are part of a network of over 1700 franchises nationwide, no job is too big. We can access the resources and personnel of these franchises to handle major storms and disasters. We also have access to the Disaster Recovery Teams, elite teams specializing in mitigating major storm and disaster events all across the nation including, most recently:

  • 2020 California wildfires
  • 2019 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina, Wilma, and Rita

Call Us Today

When you need residential or commercial storm damage restoration services in San Diego, SERVPRO® of San Diego City SW  is Here to Help. ® Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Property Damage in San Diego?

11/2/2020 (Permalink)

The San Diego city skyline is shown with lots of tall buildings on a sunny day.   We provide many commercial restoration services in downtown San Diego.

Community Partners

Did you know that SERVPRO® of San Diego City SW is the chosen mitigation partner for many HOA companies and high-rises in downtown San Diego? We also work with property management companies, insurance companies, and government entities. We work all over San Diego and have extensive experience restoring property damage in buildings of all kinds and sizes including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Our 24-hour emergency service allows us to mobilize teams of highly trained technicians at any time of the day or night. We understand the importance of getting a property back up and running as quickly as possible with minimal disruption to your employees and customers or tenants is critical, so we work with this in mind. Our commercial services include:

We also provide commercial cleaning services that go beyond the scope of a routine janitorial service as follows:

Call Us Today

When you need commercial restoration services in San Diego, SERVPRO® of San Diego City SW  is Here to Help. ® Call us today at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

SERVPRO of San Diego City SW handles current-era water damage

10/27/2020 (Permalink)

Arizona rock formation, “The Wave.” If water damage looked this good, SERVPRO of San Diego City SW wouldn’t do restoration.

Water damage

SERVPRO® of San Diego City SW is a powerhouse of expertise when it comes to repairing water damage, but we’re still impressed by the amount of damage even a little bit of water can do.

When equipment failure turns an office into a water park or water from a broken pipe warps a kitchen floor, call us at 619-269-5004. We offer 24-hour emergency service, every day with no exceptions.

It could be worse

While no one at SERVPRO of San Diego City SW understands why misery is supposed to make anyone feel better; someone’s parents always insist it is true. In that spirit, SERVPRO of San Diego City SW brings…

Epic Water damage  

We’ve mentioned it before, and we’ll mention it again: The Grand Canyon. Leave the water running for a couple of billion years and look what happens. It’s spectacular. It’s a relief no one wants to undo the erosion.

The Wave (in Arizona) is a stunning rock formation caused by rain, other runoff, and wind. If water damage could sculpt this kind of beauty out of San Diego buildings, SERVPRO of San Diego City SW might have to get into the business of destruction and out of the business of restoration.

The deceptively named Bryce Canyon in Utah is not a canyon. It is a series of tall structures formed by eons of water erosion. The views are gorgeous, but the lack of flat surfaces makes it difficult to house a family or build a business.

When the water damage isn’t geological…

Call us at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

SERVPRO® of San Diego City SW Won’t Let Fire Damage Hound Your Property

10/19/2020 (Permalink)

Dalmatian on a greenish blue background SERVPRO® of San Diego City SW spotted this dog online

A Worst-case Scenario

If a fire or its byproducts (such as smoke, soot, or water from the fire-fighting efforts) damages a home or business in San Diego, SERVPRO® of San Diego City SW has 24-hour emergency service, every day of the year. We will do our best to restore everything to pre-damage condition.

Call us at today at 619-269-5004.

Ever wonder how Dalmatians become associated with fire departments?

When we don’t need fire fighters to rescue us, we like to imagine their Dalmatian dogs jumping onto the engines, wagging their tails, and showing off their spots. How did these dogs become associated with firefighting?

Anyone who has had Dalmatians (or seen that movie) knows these dogs are fast, energetic, and beautiful. Back in Europe in the 1700s, wealthy people had Dalmatians run alongside their horse-drawn coaches to keep the paths clear.

When towns and cities started organizing fire departments, the fire fighters used Dalmatians for the same reason, and also to keep the horses calm near the fire. As a side benefit, the Dalmatians kept the fire stations free of rats.

Dalmatians were perfect dogs for the fire-fighting companies. They were – and are -- energetic, loyal, and have endurance. Some departments still keep Dalmatians as mascots. Not even Dalmatians can keep up with engine-powered vehicles, so any fire departments that keep a Dalmatian do so for the company, and perhaps the “gosh, that’s a cute dog” factor.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Sewage Leak Gone to the Dogs in the Gaslamp Quarter?

10/13/2020 (Permalink)

A dog is shown wearing black-rimmed eyeglasses and is sitting on the toilet while reading the newspaper. Sewage leaks are nothing to bark about in San Diego.

Sewage Leaks Happen

You never know when a sewage leak might happen, and when it does, you need to get professional help. Water leaks fall into three types of contaminated water:

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

Sewage leaks fall into the “black water” category as the water is highly unsanitary and could cause severe illness or even death if ingested. According to the national Centers for Disease Control and Prevention (CDC), exposure to sewage wastewater can increase the chance for microbial exposure that can compromise your health. Fortunately, SERVPRO® of San Diego City SW has been serving the San Diego community for years and has mitigated sewage spills of all kinds, both residential and commercial.

Sewage backups must be considered as emergencies and should be dealt with as soon as possible. Our water restoration specialists are specialty trained and certified to clean and restore black water emergencies safely.

Call Us Today

When you experience a sewage backup in your home or business, SERVPRO® of San Diego City SW is Here to Help.® We respond to water damage emergencies 24 hours a day and are typically on-site within four hours of your call to immediately begin the sewage mitigation process. Call us today at 619-269-5004. We’ll clean and restore your sewage backup in the Gaslamp Quarter, “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Halloween Fire in Logan Heights?

10/5/2020 (Permalink)

Strings of party lights and two carved pumpkins with menacing faces, illuminated by candle flames, are shown on a table We are fire damage restoration experts.

Spooked by Halloween Fire Damage?

It’s that time of year again, and with Halloween occurring in the time of the new coronavirus, COVID-19, it is a safe bet that there will be smaller parties held in people’s homes, and fewer kids will be going door to door to trick or treat with their friends.

According to the National Fire Protection Association (NFPA), between 2013 and 2017, Halloween decorations catching on fire caused an average of 780 home fires each year. SERVPRO® of San Diego City SW has been providing fire cleanup and restoration services to the Logan Heights community for years and has seen the aftermath of home fires of all sizes and causes. Our technicians are fire and water damage specialists and are committed to providing the highest level of service while we restore your fire damage to preloss condition. Our technicians are trained in:

  • Fire & Smoke Restoration
  • Odor Control
  • Upholstery & Fabric Cleaning
  • Water Damage Restoration

Call Us Today

When you experience a fire damage emergency, SERVPRO® of San Diego City SW is Here to Help.® From the moment you contact us, we can be onsite within four hours to immediately begin the cleanup and restoration process. Call us today at 619-269-5004. We’ll restore your fire damage in Logan Heights, “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Water Leak in Logan Heights?

9/29/2020 (Permalink)

A water drop is shown falling into a pool of water. Check you homeowners insurance policy to see what types of water damage are covered under your policy in San Diego.

Little leaks Can Add Up

Did you know that water damage coverage under a homeowner’s insurance policy varies depending on the cause of the damage? In a recent article, Allstate Insurance describes the types of water damage that will and will not be covered by homeowner’s insurance. For instance, water damage caused by a slow leak or a leaky toilet due to poor maintenance will not be covered, but water damage caused by burst pipes and hoses will. Thankfully, locally owned and operated SERVPRO® of San Diego City SW has been restoring water damage in the Logan Heights area for years.

Highly Trained Team

Our team of highly trained technicians is on call 24 hours a day, seven days a week to respond to any size water damage emergency. Our technicians are certified in water damage restoration by the Institute of Inspection Cleaning and Restoration Certification. We provide continuous education opportunities to all of our staff to help them stay current with industry standards and best practices.

Call Us Today

When your home or commercial business has a water damage emergency, SERVPRO® of San Diego City SW is Here to Help.® From the moment you contact us, we can be onsite within four hours to immediately begin the cleanup and restoration process. Call us today at 619-269-5004. We’ll restore your water damage in Logan Heights, “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

My employees think we may have mold, what do I do?

9/28/2020 (Permalink)

A photo of an HVAC system. This photo shows mold surrounding an HVAC system in downtown San Diego. SERVPRO of San Diego City SW performed mold remediation for this unit.

If your employees are suffering from allergies or sneezing a lot indoors, they may be reporting a suspected mold or mildew issue.  This is where SERVPRO of San Diego City SW can help. While we are not an air quality hygienist, we do have many environmental hygienist companies we work with, so we would be able to refer you to one to take air samples to help determine whether there is an elevated mold spore count indoors versus outdoors.  Many people may not know that mold is present in our everyday lives, it's just a matter of whether those levels are elevated or considered normal. If you think you have mold problem in San Diego, SERVPRO of San Diego City SW is here to help.  We have decades of experience handling mold and water damage issues, and our technicians are IICRC certified and on standby 24/7/365 to help. Call us anytime at 619-269-5004.

SERVPRO of San Diego City SW handles large losses

9/26/2020 (Permalink)

A photo of men and equipment. This commercial water damage job affected offices and a concrete parking structure in the Fashion Valley area of San Diego.

As a business professional, you must prepare for emergencies.  No one wants to believe your property or hotel will suffer extreme devastation, but even here in San Diego we have water intrusion issues and fires occur each and every single day. To adequately prepare for an emergency, you need to have a business continuity plan in place.  Most people may not know where to begin when putting an emergency preparedness plan together, but SERVPRO of San Diego City SW is here to assist you with that. If you had a fire sprinkler water emergency - what would you do?  Would you know where the risers are?  How to shut off water to the entire building in an emergency?  Our business continuity plan will help you with this and much, much more. For help developing this, call us anytime at 619.269.5004.  When you need a LARGE LOSS RESPONSE TEAM, SERVPRO of San Diego City SW is prepared for all of it.

Pacific Hurricane Season in San Diego?

9/21/2020 (Permalink)

High winds and huge waves batter the San Diego coastline during a storm. We respond to storm damage emergencies 24 hours a day in San Diego City.

Pacific Hurricane Predictions for 2020

According to the United States Department of Commerce National Oceanic and Atmospheric Administration (NOAA), a near, or below-normal hurricane season is predicted for the Central Pacific region. The NOAA report forecasts between two to six tropical storms, including tropical depressions, named storms, and hurricanes. Hurricanes moving through Baja California Sur are known to bring their high winds and rain to San Diego as they rotate clockwise up the coast and inland. You never know when San Diego might experience hurricane or tropical storm damage, but SERVPRO® of San Diego City SW is ready to respond to any storm damage emergency you may have. The NOAA describes some of the hazards to expect when a tropical storm hits:

  • Storm surge can bring an abnormal rise in water levels due to high winds, and is the leading cause of hurricane-related deaths in the U.S.
  • Flooding from heavy rains can persist for days after the storm has ended
  • High winds can cause signs and items left outside to become dangerous flying missiles
  • Dangerous waves can harm coastal residents and mariners

Call Us Today

SERVPRO® of San Diego City SW has a team of highly trained restoration technicians on call and ready to respond to any size storm damage emergency. Call us today at 619-269-5004. We’ll restore your property damage in San Diego “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Choose SERVPRO of San Diego City SW

9/21/2020 (Permalink)

A photo of a group of a people. The wonderful people who make up the team of SERVPRO of San Diego City SW!

When you choose SERVPRO of San Diego City SW, you get a wealth of experience, knowledge, and the best of the best in terms of water remediation companies in San Diego. Water damage is no laughing matter.  It costs businesses and homeowners millions and millions of dollars a year in lost revenue and time.  If you do have water damage, you need to know who the best water remediation company in San Diego is, and that is SERVPRO of San Diego City SW: 1.) We work 24 hours a day, 7 days a week, 365 days a year2.) We are a IICRC Certified firm, which means we've been recognized as being a top provider in the restoration and cleaning business3.) We are licensed, bonded and insured - which is a requirement by the California State Contractors Board4.) We'll bill your insurance company directly and alleviate some headache and hassle off your plate by dealing with a claims adjuster Water damage is no laughing matter. Water damages cost business and
homeowners millions of dollars a year in lost revenue and time. We don’t wish
water damage on anyone but if you need to, you know to call the experts. Call Serv-
pro. We are available day and night to help you out. We will come to your place of
business or home within an hour to extract the water. We only use the latest and
greatest in state-of-the-art equipment.
SERVPRO San Diego SW is here to help you with all your commercial remediation and
restoration needs.  Call us anytime at 619-269-5004.  

SERVPRO of San Diego City SW Handling HOA Water Issues

9/21/2020 (Permalink)

SERVPRO of San Diego City SW is honored to be on the fall cover of the San Diego Community Association Institute's magazine.  To learn more about SERVPRO of San Diego City SW and our various other SERVPRO locations throughout San Diego County, click this link to read the entire issue.

A small snippet of the article is below for your reading as well.

Founded in 2015 by San Diego residents and childhood best friends, Benjamin Sussman and
Jordan Katz, SERVPRO of San Diego City SW & Centre City/Uptown has grown exponentially in that time. Ben comes from a construction background where he oversaw large remodels for a major American retailer, and Jordan previously worked for a SERVPRO location in Orange
County. In 2017, Ben’s wife, Lisa, joined the team at a pivotal time to oversee client retention
and business development, having come from a finance company where she was overseeing sales
and marketing.


Initially operating out of Ben and Lisa’s 2-bedroom house in the South Park neighborhood of San Diego, the company had a physical warehouse and office within 6 months, and now five years later has two state-of-the-art facilities in central San Diego.


“Our first SERVPRO franchise territory covers downtown San Diego. Working day in and day
out in the San Diego high-rises downtown, we learned very quickly the importance of fast
response time, offering superior customer service, cleanliness, and learning the ins and outs of HOA work,” said Ben. “Thanks to that knowledge and always doing our best on each job, we have since acquired 3 additional franchise territories here in San Diego County.”

Defensible Space for Fire Prevention in San Diego?

9/15/2020 (Permalink)

A city backyard is shown with dead grasses and combustible materials. We are fire damage restoration specialists in San Diego City.

Fire Season in San Diego

The backyard in this picture is a fire waiting to happen. Once vegetation dies, like the dead grasses in this picture, they become easy fuel for any wayward spark or ember. Dry weather combined with combustible organic materials like fallen leaves, dead grasses, and even outdoor patio furniture cushions can be great fuel for fires. You can protect your home from fire damage by creating defensible space around your structures. SERVPRO® of San Diego City SW has seen the destruction that fire can cause to property and offers these tips for creating a defensible space around your property from the County of San Diego and the National Fire Protection Association:

  • Clear combustible vegetation in a 100-foot radius from any structure
  • Replace mulch with noncombustible mulch products like rock
  • Keep rain gutters free of debris and use metal rain gutters
  • Implement a maintenance strategy to keep the zone clear of dead plant materials

Call Us Today

In the event your San Diego home or business gets damaged by a fire, SERVPRO® of San Diego City SW is Here to Help.® We have a team of highly trained fire restoration technicians on call and ready to respond to any size fire damage emergency. Call us today at 619-269-5004. We’ll restore your fire damage “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Climbing the Dirty Walls in Logan Heights?

9/8/2020 (Permalink)

An orange-gloved hand is shown scrubbing a wall in a commercial building with a scrub brush. We are commercial cleaning experts in San Diego.

Dirt Gets Everywhere

It never ceases to amaze me. Dirt manages to go places in my building I never thought it could go. Whoever thought the ceiling could get dirty? I discovered this when I was getting ready to repaint my office complex. The heating, ventilation, and air conditioning system (HVAC) had not been properly maintained and it had distributed dirt, dust, and who knows what all over my walls and ceilings. Thankfully, SERVPRO® of San Diego City SW came to my rescue and sent a team of highly trained technicians out to professionally clean all of my walls, ceilings, and floors. I was able to keep to my painting schedule and the paint adhered to the clean walls and ceilings beautifully. They also inspected and cleaned my air ducts and HVAC unit!

Routine Cleaning Regimen

After I had my office repainted, I understood the value and benefit of having my office complex on a routine deep cleaning schedule. Now I have my walls, ceilings and floors professionally cleaned every 12 months and I have my HVAC system inspected at the same time.

Call Us Today

If your downtown commercial business needs commercial cleaning services, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll clean restore your commercial property in Logan Heights “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

New Defensive Cleaning Program in the Gas Lamp Quarter?

8/24/2020 (Permalink)

Highly magnified images of viral pathogens and microbial growths cover the image. Is your San Diego business Certified: SERVPRO Cleaned?

San Diego County Sees Record Breaking Number of COVID-19 Cases

With the recent spike in cases of the new coronavirus COVID-19 in San Diego County, it is more important than ever to adhere to the National Centers for Disease Control and Prevention (CDC) guidelines to protect yourself and others from infection. According to a San Diego news report, on July 28 there were 498 new positive COVID-19 tests, a new record for the county. SERVPRO® of San Diego City SW understands how important it is critical for businesses to maintain a clean, infection-free environment for their customers and employees in the Gas Lamp Quarter. With this new standard of cleaning in mind, we are offering businesses and retail locations a new defensive cleaning program to address the COVID-19 pandemic.

Certified: SERVPRO Cleaned

What does it mean to be Certified: SERVPRO Cleaned? It means that your business has been deep cleaned through our viral pathogen cleaning program and has been certified with a propriety Certified: SERVPRO Cleaned shield signage telling your customers the date that your business has had all of its touchpoints, heavy traffic areas, tools, equipment, nonporous, and porous surfaces cleaned, disinfected, and sanitized with hospital-grade cleaning products approved by the CDC.

Call Us Today

Call SERVPRO® of San Diego City SW today at 619-269-5004 to get a Certified: SERVPRO Cleaned consultation. We’ll clean and disinfect your business in the Gas Lamp Quarter “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  

SERVPRO of San Diego City SW protects San Diego from all kinds of storm damage

8/18/2020 (Permalink)

dark clouds of a hurricane vortex Tropical storms and hurricanes can’t defeat SERVPRO of San Diego City SW

Storms, Severe Storms, and Hurricanes

SERVPRO® of San Diego City SW is an expert on restoring property from storm damage.

It can be overwhelming to look at a water-logged building, but the only thing homeowners and business owners need to know is to call SERVPRO of San Diego City SW at (619) 269-5004.

SERVPRO of San Diego City SW has 24-hour emergency service, Sunday through Saturday, including holidays and weekends.

Impress the Neighbors with your Knowledge

  1. Whatever happens, remember: SERVPRO of San Diego City SW is Here to Help®.
  2. The Federal Emergency Management Association (FEMA) has a Flood Map Service Center. Enter a location and find out which areas are most likely to flood.
  3. A storm becomes “severe” at wind speeds of 58 mph.
  4. San Diego is more likely to get hit by a tropical storm than by a hurricane.
  5. The difference is that the wind speeds for hurricanes have to be at least 74 mph, so at 73 mph, the storm is a “tropical storm.”
  6. A difference of 1 mph isn’t all that comforting.
  7. SERVPRO of San Diego City SW restores property to preloss conditions.
  8. Storm hazards can include:  hail, lightning, flash floods, low visibility from rain.
  9. Tropical storm and hurricane hazards include the above, as well as: larger hail, inland flooding, and tornadoes.
  10. A severe storm caused the Great Flood of 1862. It remains the largest known flood in the histories of California, Nevada, and Oregon.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Link:

https://www.SERVPROsandiegocitysw.com/storm-flooding-restoration

High Rise Building Damage in San Diego?

8/10/2020 (Permalink)

San Diego skyline on a summer day No job is too big in the Gas Lamp Quarter.

Chosen Mitigation Partner for Downtown San Diego

Property damage can happen at any time for any reason in San Diego, and when it does, you can count on SERVPRO® of San Diego City SW to help you with the initial cleanup and restoration process through to the completion of the job to return the damage done to your commercial property or business back to pre-damage condition. We will also help with the insurance process and paperwork. We have been serving the downtown San Diego community for years and can be onsite quickly to provide these services and more:

  • Water damage cleanup, including water extraction services
  • Fire, smoke, soot damage cleanup
  • Emergency board-ups
  • Mold remediation
  • Biohazard cleanup
  • Contents cleaning and pack out, pack back services
  • Reconstruction

We work with many downtown businesses, government agencies, high-rise buildings, and more and work on commercial properties of all sizes including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us Today

If your commercial property needs restoration and reconstruction services, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll clean  your property damage in the Gas Lamp Quarter “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Tsunami in San Diego?

8/3/2020 (Permalink)

A large Tsunami wave is shown ready to crash onto the shoreline. Storm damage can take many forms in the Gas Lamp Quarter.

Tsunami’s Happen in San Diego

In February a powerful 8.8 magnitude earthquake that occurred in Chile caused Tsunami warnings to be in effect for the western coast of the Pacific Ocean all the way up to San Diego and north to Santa Monica. According to the National Oceanic and Atmospheric Administration, (NOAA), a tsunami is a series of waves caused by earthquakes or undersea volcanic eruptions. As the waves travel inland, the waves build and become larger the closer they get to the shore. Fortunately for San Diego residents, SERVPRO® of San Diego City  SW has years of experience dealing with all kinds of storm damage and no job is too big. Here are some safety measures you can take if you are under a Tsunami warning in the Gas Lamp Quarter:

  • First, protect yourself from an Earthquake. Drop, Cover, then Hold On.
  • Get to high ground as far inland as possible
  • Be alert to signs of a tsunami, such as a sudden rise or draining of ocean waters
  • Listen to emergency information and alert
  • Evacuate: DO NOT wait!
  • Leave as soon as you see any natural signs of a tsunami or receive an official tsunami warning
  • If you are in a boat, go out to sea

Call Us Today

If you experience storm damage to your home or business, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll restore your storm damage in the Gas Lamp Quarter “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Monsoon Moisture and Thunderstorms in San Diego?

7/27/2020 (Permalink)

The southern Pacific Ocean and coastline is shown with heavy clouds above, hinting at storms to come. Thunderstorms are known to happen in San Diego in the Summer.

North American Monsoon

Did you know that monsoon moisture from Mexico can contribute to summer thunderstorms in San Diego? According to a report from the National Oceanic and Atmospheric Administration, (NOAA), an intraseasonal weather system, called a Madden-Julian Oscillation pattern, can have a significant impact on regions that experience rainy seasons during the Summer, which in turn can impact rainfall in the San Diego region. Last year we experienced thunderstorms from the desert regions all the way to the coast that caused flash flooding and closed roadways. SERVPRO® of San Diego City SW has years of experience working on storm damage cleanup and restoration jobs all over the city and offers some tips from the National Weather Service to stay safe in the event you are caught in a severe thunderstorm:

  • If you can hear thunder, you are close enough to get struck by lightning
  • Stay inside a sturdy building or shelter that can protect you from lightning, hail, and damaging winds
  • Stay away from windows
  • Bring your pets inside
  • Postpone outdoor activities until the storm has passed

Call Us Today

If your San Diego home or business suffers storm damage, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll clean restore your property damage “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

SERVPRO of San Diego City SW can be a business owner’s closest ally

7/20/2020 (Permalink)

sunset view of the San Diego Skyline San Diego thrives with SERVPRO of San Diego City SW

SERVPRO® of San Diego City SW is a local business

The owners of SERVPRO® of San Diego City SW are residents Ben Sussman and Jordan Katz. They understand what it is to run an independent, local business because SERVPRO of San Diego City SW is an independent local business. They know how important it is to recover quickly from disaster. SERVPRO of San Diego City SW is Here to Help® all businesses be at their best operations even after an emergency.

SERVPRO of San Diego City SW knows national business

This local company is part of a national franchise. Reputation is important. Resources are important too. In a city-wide emergency, SERVPRO of San Diego City SW can call for help from any of the other over 1,700 franchises.

Always available in an emergency

Disasters worsen over time. In an emergency, SERVPRO of San Diego City SW is ready, even at 4:00 in the morning on a holiday or weekend. Call us at (619) 269-5004.

Handles disasters

Damage from water, storms, fire… SERVPRO of San Diego City SW has it covered. Need a clean-up to prevent the spread of infection or to get rid of biohazards? We’ve got that covered too. We get rid of graffiti, mitigate mold, and eliminate strange odors.

Handles regular stuff

Cleaning and disinfection, HVAC cleaning, roof repair, and carpet installation are among the chores that take time away from your business. Call us at (619) 269-5004 to arrange for SERVPRO of San Diego City SW to handle them.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Link:

https://www.SERVPROsandiegocitysw.com/commercial-restoration-cleaning

SERVPRO of San Diego City SW to the rescue for a water emergency

7/13/2020 (Permalink)

 light-colored living room with a high level of water SERVPRO of San Diego City SW rescues homes and businesses from water damage

SERVPRO® of San Diego City SW teaches its technicians that a little bit of water can do just as much damage as a large amount of water. The main factor is time. The longer the water has contact with something, the worse the effects. Call SERVPRO of San Diego City SW after a water disaster as soon as possible at (619) 269-5004, and emergency technicians will be available all day, every day, no matter what the day. Emergencies require speedy responses, and SERVPRO of San Diego City SW is always Faster to any size disaster.

Water Classification

SERVPRO of San Diego City SW extracts all the water with pumps, specialized vacuums, dryers, and dehumidifiers. Cleaning and disinfection are the next steps. The types of cleaning and disinfection depend partially on the classification of water.

Clean (or White) Water

When it comes to water damage, “white water” does not mean a good place to take a kayak. This water does not have solid or liquid waste, soaps, detergents, or any pathogens. However, it still causes damage to building structures and home or business contents, but it does not contain anything that can cause illness to people.

SERVPRO of San Diego City SW still needs to extract the water; even distilled water causes damage. Standing water becomes contaminated quickly; within 24-48 hours, mold appears.

Gray Water

Despite the name, gray water may be any color, depending on where it came from. Gray water may contain soaps or detergents, flakes of human skin, or plant matter. Like clean water, it gets worse quickly.

Black Water

Don’t be fooled if the water doesn’t look black; it can still be in the most dangerous classification. Black water contains pathogens that cause diseases. Pathogens come from different sources, including sewage, fungi, and at times, viruses.

For answers to questions about water damage or classification, call (619) 269-5004, or go online.

We are Here to Help®.

SERVPRO of San Diego City SW is independently owned and operated.

Link:

https://www.SERVPROsandiegocitysw.com/

SERVPRO of San Diego City SW provides deep-cleaning to San Diego businesses

7/1/2020 (Permalink)

window being cleaned with a squeegee Not just clean: SERVPRO of San Diego City SW Clean

SERVPRO®of San Diego City SW is part of the San Diego business community. It is a local business that serves other commercial interests, both local and national.

Disasters can strike even well-established businesses. Floods, fires, and pandemics can knock businesses back so hard they never recover, with small businesses being especially vulnerable. SERVPRO of San Diego City SW wants San Diego businesses to thrive, and will use its hazard-remediation and restoration techniques to put a business back to full operation.

SERVPRO of San Diego City SW works with both small and large companies in San Diego County. Businesses trust SERVPRO of San Diego City SW to provide a variety of services, including:

  • Regularly scheduled cleaning
  • Proactive cleaning (approved by the Centers for Disease Control and Prevention)
  • Cleanup of biohazards, including mold, trauma, and crime scenes
  • Restoration from fire or water damage
  • Reconstruction

Emergencies don’t take time off after business hours, so SERVPRO of San Diego City SW is available to respond to a disaster 24 hours a day, 7 days a week, and 365 days a year. When disaster strikes, it is time to call the professionals at (619) 269-5004.

SERVPRO of San Diego City SW works all over San Diego County, so we are available no matter where the business is located. Clients include:

  • Property management companies
  • Office complexes
  • Big-Box stores
  • Restaurants (private or chain)
  • Small retail spaces
  • Government/military bases or installations
  • Manufacturing
  • Motels/Hotels

If you have questions, please call us at (619) 269-5004, or reach out on our website. 

We are Here to Help®.

SERVPRO of San Diego City SW is independently owned and operated.

Link:

https://www.SERVPROsandiegocitysw.com/

Firestorm Damage in Logan Heights?

6/25/2020 (Permalink)

Sunrise over the desert brings with it hot, dry Santa Ana Winds to Southern California. Santa Ana winds are a common occurrence in San Diego.

Santa Ana Windstorms

According to the National Oceanic and Atmospheric Administration, (NOAA), Santa Ana winds occur in southern California and bring strong, hot, dust-bearing winds to the Pacific Coast from inland desert regions. These hot, dry winds are known to contribute to wildfires as they dry out vegetation and create the optimum setting for combustible fuels for fires. SERVPRO® of San Diego City SW wants the residents of Logan Heights to be prepared and offers these tips from the County of San Diego and the National Fire Protection Association for landscaping around your home to prevent firestorm damage:

California State law requires that residents treat 100 feet of defensible space around their homes. 

  • Remove dead vegetation and other flammable materials
  • Keep your lawn hydrated and maintained
  • Prune tree limbs
  • Stack firewood away from the home
  • Make sure the home's address is visible to emergency vehicles

Call Us Today

If your home or business experiences storm damage, SERVPRO® of San Diego City SW is Here to Help. ® We have a team of highly trained professionals ready to respond day or night and can be onsite within four hours to immediately begin the cleanup and restoration process. Call us today at 619-269-5004. We’ll restore your storm damage in the Logan Heights area “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Smoke-Damaged Keepsakes in San Diego?

6/23/2020 (Permalink)

A jewelry box is shown overflowing with generations of family jewelry. We are smoke damage restoration specialists in Logan Heights.

The Aftermath of a Fire Brings Many Restoration Challenges

I wish I had known about SERVPRO® of San Diego City SW when my home was damaged by fire. Although the fire was small and contained to one area of the roof, the furniture and the contents of the entire house was damaged by the smoke left by the fire. All of the family art, furniture, and keepsakes were damaged by the smoke and soot and had to be professionally restored, and this was an ordeal as there were several companies involved with the restoration and it was a lengthy and confusing process. The great thing about SERVPRO® of San Diego City SW is that they provide a single point of contact for any cleanup and restoration services required in Logan Heights. They also have a Content Claim Inventory Service that will inventory and compile a detailed list of all of your belongings and keep track of the contents room by room. They use digital photos, and in some cases they use barcoding and provide:

  • Pre-loss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with the burden of proof for claims

Call Us Today

If your precious family keepsakes were damaged by fire, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll clean and restore your fire damage in Logan Heights “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

2020 Wildfire Season in San Diego?

6/15/2020 (Permalink)

A fire fighting helicopter is shown dumping fire retardant onto a hillside wildfire in Southern California. We are trained and equipped to respond to any size fire damage emergency in San Diego.

2020 California Wildfire Season

Did you know that between January and June the California Department of Forestry and Fire Protection, (CAL FIRE),  responded to over 2,043 wildfires? This number is up by 881 for fires for the same time period last year. Currently in Southern California four wildfires are burning and to date over 5,661 acres have burned. According to CAL FIRE, 95 percent of California wildfires are caused by humans and can be prevented by following these tips for preventing wildfires at home:

• When barbequing, never leave the grill unattended

• Do all yardwork before 10 a.m. to avoid yardwork on hot, dry and windy days

• Make sure you use the right tool for the job – lawnmowers are for cutting grass only

SERVPRO of San Diego City SW wants San Diego residents and business owners to know that we have years of experience dealing with fire damage and have a team of certified and highly trained technicians ready to respond to your call. We offer many services to clean and restore your property and belongings back to pre-damage condition, and we can be on site within four hours of your call to immediately begin the cleanup and restoration process.

Call Us Today

If you have a fire damage emergency, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll restore your fire damage in San Diego “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Fire-damaged Family Photographs in Logan Heights?

6/11/2020 (Permalink)

A pile of photographs rescued from a house fire any strew on top of a table. We provide fire damage restoration services in San Diego.

Fire Restoration Services

The aftermath of a fire can be daunting. Structural damage caused by the fire and water damage caused when the Firefighters that put out the fire will need to be repaired, and even in areas untouched by the fire there will be smoke and soot damage. Sometimes belongings will have to be moved offsite and stored until repairs to the damaged areas are completed. Fire damage restoration is some of the most challenging and rewarding work that SERVPRO of San Diego City SW provides to the Logan Heights community. Our team of highly trained professionals are certified to perform a variety of content restoration services including document and photograph drying.

Document and Photograph Drying

Although some documents and photos may not be able to be fully restored, we can save many of them and will work to minimize additional damage. Here are the kinds of restoration techniques we may use depending on the severity and the kind of document restoration services required:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call Us Today

When your home or business suffers fire damage, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll clean restore your fire damage in Logan Heights “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Fire-damaged Family Photographs in Logan Heights?

6/4/2020 (Permalink)

A pile of photographs rescued from a house fire any strew on top of a table. We provide fire damage restoration services in San Diego.

Fire Restoration Services

The aftermath of a fire can be daunting. Structural damage caused by the fire and water damage when the Firefighters put out the fire will need to be repaired, and even in areas untouched by the fire there will be smoke and soot damage. Sometimes belongings will have to be moved offsite and stored until repairs to the damaged areas are completed. Fire damage restoration is some of the most challenging and rewarding work that SERVPRO of San Diego City SW provides to the Logan Heights community. Our team of highly trained professionals are certified to perform a variety of content restoration services including document and photograph drying.

Document and Photograph Drying

Although some documents and photos may not be able to be fully restored, we can save many of them and will work to minimize additional damage. Here are the kinds of restoration techniques we may use depending on the severity and the kind of document restoration services required:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call Us Today

When your home or business suffers fire damage, SERVPRO® of San Diego City SW wants to help. Call us today at 619-269-5004. We’ll restore your fire damage in Logan Heights “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Don't Allow Water To Destroy Your Home or Business In Logan Heights

6/3/2020 (Permalink)

The San Diego city-scape and bay is shown as the sun is setting. Water damage can happen any time in San Diego.

Water Damage Comes With Many Restoration Challenges

There are a lot of things that require restoration when water damage happens to a home or a commercial property. Depending on the amount of damage caused, a water damage restoration project could include the removal and offsite storage of furniture and computer and other equipment, the cleaning and deodorization and restoration of water damaged furniture, and document and photograph drying and restoration.

The type of water involved in the damage also informs the direction a water damage repair will take. For instance, water contaminated by a sewage spill will need to be treated differently than water damage caused by a leaking faucet. The good news is that SERVPRO of San Diego City SW has the specialty training and state-of-the-art equipment to respond to any size and type of water damage emergency in Logan Heights.

Call Us Today

When your home or commercial business experiences a water damage emergency, SERVPRO® of San Diego City SW wants to help. We are on call 24 hours a day every day and will be onsite within four hours of your call.  We’ll clean restore your water damage in the Gaslamp Quarter “Like it never even happened.” Call us today at 619-269-5004.

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Water Leaks Can Become Costly Repairs in San Diego City.

5/19/2020 (Permalink)

A beautiful, modern kitchen is shown with wide-plank hardwood floors in pristine condition. We provide water damage restoration services in the Gaslamp Quarter.

Hidden Water Leaks Cause Major Water Damage

Unbeknownst to me, the waterline connected to my water dispenser on my refrigerator had a small leak that was not apparent for months. Hidden underneath the refrigerator, the dispenser waterline had been leaking every time someone filled a water glass, causing the hardwood floors underneath the refrigerator to slowly absorb water that eventually permeated the subfloor, baseboards, and drywall in the back of the refrigerator. Because the leak had gone unnoticed for so long, major repairs were needed including replacing the hardwood floors on the first floor of my townhome. Fortunately, SERVPRO of San Diego City SW has the specialty training and state-of-the-art equipment to minimize repair time and repair costs for Gaslamp Quarter residents and commercial business owners. We can also help with the insurance process and paperwork related to the insurance claim.

Call Us Today

At some point in time water damage may occur in your home or business and when it does, SERVPRO® of San Diego City SW wants to help. We can be onsite within four hours of your call to immediately begin the cleanup and restoration process. Call us today at 619-269-5004. We’ll clean restore your water damage in the Gaslamp Quarter “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

SERVPRO of San Diego City SW restores property

5/14/2020 (Permalink)

If water, storm or fire damages a GEOTAG home or business, rely on SERVPRO® of SAN DIEGO CITY SW to clean up and mitigate the damage “Like it never even happened.”

We have advanced techniques and specialized equipment to remove even hidden moisture as well as standing water. SERVPRO of San Diego City SW removes odor from soot, smoke, and microbial growth/mold instead of just covering up the odor.

When we clean and repair damage to buildings, we also take care of the contents. SERVPRO of San Diego City SW has specialists who know how to clean and remediate upholstery and other fabrics, as well as documents, furniture, and other restorable belongings. 

If disaster strikes, call the professionals at (619) 269-5004 or reach us online.

SERVPRO of San Diego City SW is independently owned and operated.

Link:

https://www.SERVPROsandiegocitysw.com/

We Respond to Water Damage Emergencies in Logan Heights in Four Hours

5/13/2020 (Permalink)

Water is shown mixing with an oily substance, creating a slick and dangerous surface on a floor. Water damage can lead to costly repairs in San Diego.

Essential Businesses Count on SERVPRO of San Diego City SW

There is nothing more dangerous for a repair shop than oil mixing with water on the shop floor. Although it makes beautiful, colorful, patterns, this mixture can be dangerous to your employees and customers as the floor will be very slippery and accidents can happen. SERVPRO of San Diego City SW wants commercial businesses and homeowners in Logan Heights to know that we have the specialized training and state-of-the-art equipment to mitigate water damage emergencies of any size, and we will work to minimize the disruption to your business.

Water damage emergencies will vary, but we typically follow these steps to serve your needs:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

We are Here to Help. ®

When you call, we will ask you a series of questions to determine the number of technicians to send and the type of equipment necessary to immediately begin the water damage mitigation process. We will be on site within four hours of your call.

Call Us Today

If your home or business experiences water damage, SERVPRO® of San Diego City SW wants to help. Our team of highly trained professionals are on call 24 hours a day to provide emergency cleanup and restoration services in Logan Heights. Call us today at 619-269-5004.

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Can I use any SERVPRO I want to?

5/8/2020 (Permalink)

A photo of equipment. When you have major water or fire damage, it's crucial to ensure you choose a company with proper equipment. This is a photo of our generator.

When you have a water damage emergency or a fire to your San Diego business or house, SERVPRO is here to help.

Sometimes we get questions from callers asking if they need to use their local SERVPRO, or if they can use whichever SERVPRO location they want.

The answer is that you are able to call any SERVPRO location that services your area for your emergency needs.

SERVPRO has over 1,700 locations nationwide, and each and every location is a fire, water, commercial, and mold restoration expert. Every project we work on we restore your property "Like it never even happened."

SERVPRO locations are individually owned and operated, so some services vary by location.  SERVPRO of San Diego City SW is owned by San Diegans, Ben and Lisa Sussman, and Jordan Katz.

If you need emergency water damage restoration or help with anything insurance claims related, call us 24/7/365 at 619-269-5004.

Different categories of water damage

5/5/2020 (Permalink)

A photo of a man under a house. This photo is of SERVPRO Co-Owner, Jordan Katz, in a crawl space under a house moisture reading the space.
When you call SERVPRO asking for help with a water damage emergency, you'll probably have one of our office assistants ask you if you know what caused the water damage.  One of the reasons why is it's important for us to have as many details as possible, so our crews know what equipment to bring and how to handle the damage. For example, did you know there are different categories of water?  Most people only know of one.

The first.  Category 1 water is "clean" water, and is like fresh water from a supply line, for example. The second category, grey water, consists of water from dishwashers, washing
machines. The last category, commonly referred to as black water (Category 3), is the most dangerous. You can become seriously ill if you ingest this category of water. It consists
of raw sewage and pesticides. Black water consists of fungi, bacteria, and viruses. It is
imperative that you contact professionals to handle this kind of water.  We have the
proper protective equipment, training, and experience needed to safely disinfect, and treat
the affected area.

SERVPRO San Diego SW is here to help you with all your water remediation and
restoration needs! We are water restoration experts. We are here 24/7/365 at (619) 269-5004. We are a preferred vendor for most insurance companies and our firm is IICRC Certified.

The importance of being properly insured

5/1/2020 (Permalink)

A photo of a building with bubbles on the floor. This building was vandalized and had a burglar spray fire retardant all over the space. SERVPRO was onsite in under an hour to assist with cleanup.

Insurance is not a fun or exciting topic. If you are a business owner though, it is extremely important to know what kind of insurance to have, and what your coverage limits are.  If you do not have the right insurance, you may not be covered in the event of a fire, water, or earthquake emergency.  

The first thing to do is to call your insurance agent and ask what types of emergencies are covered in your policy. If you do not have adequate coverage you should ask how much additions to your policy would be and add them. It is better to be safe than sorry when it comes to having proper insurance coverage. Find out what your insurance policy covers before you need it and then when you need you will have no stress or headaches.

Also, some policies stipulate you must have burglar alarms, or cameras, etc.  Be sure to find out what you have to do to hold up your end of the bargain.

We have personally seen insurance companies decline water damage claims for businesses that were supposed to have burglar alarm systems in place, did not, and had an intruder vandalize the building and cause catastrophic water damage.  Had this business owner installed the burglar alarm, the claim would have been covered.

SERVPRO of San Diego City SW is always here to help.  Reach us at 619-269-5004.

Fire to your San Diego business? Give SERVPRO a call.

4/29/2020 (Permalink)

A photo of a room. This photo was taken at a recent fire cleaning job that SERVPRO of San Diego City SW was called to do the fire restoration work.

When you have a fire in your business, call the experts. SERVPRO is here to help.

Fires are unpredictable and devastating. Fires destroy thousands of businesses each year, causing millions of dollars in lost revenue and property damage. Secondary damages can render the building uninhabitable, rendering the property a total loss. It is estimated that close to fifty percent of all businesses suffering such a loss never recover and close permanently.

Let the SERVPRO of San Diego City SW team ensure that you do not become another statistic. Our dedicated team of experts are certified in fire cleaning and restoration. We pride ourselves on our honesty, work ethic, and efficiency. Give us a call when you want the job done right!

We are a preferred vendor for most insurance companies and will bill your insurance claims adjuster directly. We work hard to make it “Like it never even happened.”

We can handle every portion of the job from start to finish as fire jobs usually have aspects of water damage from the fire being extinguished, contents cleaning, and reconstruction.

Call us 24 hours a day, 7 days a week at (619) 269-5004.

Meet the SERVPRO of San Diego City SW team: Michael Lu!

4/9/2020 (Permalink)

A photo of a man and woman. Here is SERVPRO of San Diego City SW Business Development Rep, Michael Lu, pictured with his wife in Hawaii.

Our customers absolutely love putting faces to names, and with that in mind, we decided to start a fun new series where we do little interviews with our team members! 

Learn more about our Business Development Rep, Michael Lu.  Michael is a former insurance claims adjuster, as well as former SERVPRO franchise owner, so he's incredibly well-versed in all things insurance and flood damage related.

1.) What is your job title and what do you do?

My name is Michael Lu. I am the Business Development Representative here at SERVPRO. My responsibilities are tohelp increase sales in any way I can, marketing, inspections,
events, QA, and everything and anything in-between!

2.) What do you love most about your job?

I love the diversity here at SERVPRO and the opportunity to meet people.

3.) What's your favorite place in the world?

My favorite place in the world is Hawaii.

Call us 24/7/365 at 619-269-5004 for any water damage emergencies. If you have any questions regarding the insurance claims process for water damage or fire damage, Michael is here to help.

Climate Control for Your Personal Belongings

4/7/2020 (Permalink)

A photo of a home. This photo shows a home in San Diego that needed a packout due to water damage. SERVPRO was there to help every step of the way!

SERVPRO of San Diego City SW is one of the best remediation companies in San Diego, and one of the reasons why is that we're a complete one-stop-shop for your insurance claims process.

When your contents are affected or need to be packed out during a water damage or fire damage claim, our incredible Contents Division can help.

Our climate-controlled vaults here at SERVPRO keep your contents clean, dry, and safe. Our vaults are also heavily insured so you do not have to worry about misplaced or stolen property.

We also have security cameras throughout the property. You can rest assured that your personal belongings are safe with us. We will return your property promptly after your restoration job is done. Our staff will treat your property as if it were their own property.

If you have a water damage or fire at your property and need one vendor to handle every part of the process, call us 24/7/365 at 619-269-5004.

Vandalism Cleanup? SERVPRO of San Diego City SW can help!

3/31/2020 (Permalink)

A photo of a dirty building. This photo shows the aftermath of a fire extinguisher being sprayed all over a building in San Diego. We helped with the cleanup.

It’s just a typical Monday morning. You arrive to work and have a surprise waiting for you. Someone you don’t know has entered your business, sprayed graffiti all over the walls, and sprayed fire extinguisher residue all over. After the initial shock wears off, you get to cleaning it up. Realizing that you don’t have the proper tools and equipment for this type of clean up, you call the experts at SERVPRO of San Diego City SW.

We are available to restore your business like new and “Like it never even happened.” We are experts in vandalism cleanup and restoration. Do not hesitate to contact us any time, day or night.

SERVPRO of San Diego City SW is here 24/7/365 at (619) 269-5004. We are a preferred vendor for most insurance companies, and will bill your insurance company directly.

Do you have mold in your home or business?

3/30/2020 (Permalink)

A photo of the exterior of a building. This is a photo of a commercial property in San Diego that had a mold issue on the exterior of the property, behind the siding. Call SERVPRO 24/7.

If you are on Google searching for mold remediation companies, or information on mold, you probably suspect your property has a mold damage issue.

You may be wondering what the signs of mold are. Keep your eyes peeled for standing water in the basement, watermarks on walls (particularly recent-looking stains), or musty smells, particularly in bathrooms, kitchens, laundry rooms, basements, cabinets with plumbing, or other areas with plumbing.

Mold needs a few things to thrive: moisture, and humidity. Keep in mind while mold can be a common occurrence related to leaks or other water damage, it isn't always due to water damages to a property.

If you do have a mold issue, SERVPRO of San Diego City SW is here to help! We are mold remediation professionals. We are available 24/7/365 at (619) 269-5004.

Meet the SERVPRO of San Diego City SW team!

3/20/2020 (Permalink)

A photo of a woman. Tawny Hinkley, office manager of SERVPRO of San Diego City SW, pictured with her daughter.

Our customers absolutely love putting faces to names, and with that in mind, we decided to start a fun new series where we do little interviews with our team members! First up is Tawny!

1.) What is your job title and what do you do?

My name is Tawny Hinkley. I am the office manager here at SERVPRO. My responsibilities include payroll, human resources, overseeing job files, and audits. I do anything and everything the team needs help with!

2.) What do you love most about your job?

I have been with SERVPRO since the very beginning in 2015! I started working out of Ben and Lisa’s house. I love the family-like atmosphere. Ialso really enjoy the challenges. It’s always exciting and no day is the same.

3.) What's your favorite place in the world?

I love the beaches of Cabo San Lucas! It’s so relaxing and so beautiful!

Tawny is actually our first employee and has been with us since the VERY beginning.  We are so grateful to her for her incredible friendship, and not to mention for keeping the boat afloat!

Call us 24/7/365 at 619-269-5004 for any water damage emergencies, you may even get Tawny on the phone!

Sick Building Syndrome in San Diego

3/9/2020 (Permalink)

A photo of a building. This photo shows one section of a business that had a major mold problem in San Diego. Call SERVPRO at 619-269-5004 and we can help.

Back in the 1970s, sick building syndrome became recognized as people displayed similar symptoms after having spent extended periods of time in buildings with poor air quality.  Sick building syndrome (also known as SBS) is a name for a condition that is thought to be caused by being in an enclosed space. The key to SBS Is that your symptoms improve after leaving the building in question, only to come back when you return to that locaton.

People thought to be the most at risk for SBS are:

  • Infants and children
  • Pregnant women
  • Elderly
  • People with respiratory issues or allergies
  • People with weak immune systems

While mold is found in our everyday environment, an abundance of mold indoors is something that needs to be addressed, some individuals can become ill.  If you have excessive mold, SERVPRO of San Diego City SW can help.  

To control moisture and therefore reduce your risk of getting mold, be sure to correct any water leaks or standing water.

The World Health Organization says that poor indoor air quality costs $60 billion in employee sick leave and loss of production.

SERVPRO of San Diego is available 24/7/365. To learn more about Indoor Air Quality, call us at 619-269-5004.

Board Up Your Business After Vandalism or Fire

3/8/2020 (Permalink)

A photo of a man next to a van. This is Ever, one of SERVPRO's board up technicians. He is on call and ready 24/7/365 to help you secure your property. Call us at 619-269-5004.

When your business is threatened by vandalism or fire or other disaster of some kind, the first thing you want to do is call SERVPRO for board up services.

When the San Diego Fire Department is working to put out a fire, they break windows and sometimes beat holes on roofs.  They do whatever it takes to keep people safe and protect your property as best they can.

This is where our emergency board up service comes in, you will need to secure and protect your property and the items inside.

Why is securing your property important? 

  • Keep your personal property safe
  • Limit your liability
  • Secure your building from vandalism and theft

Protect your property by having SERVPRO of San Diego City SW professionals perform a board up.  Call us anytime for more information at 619-269-5004.

I had a dishwasher leak, what do I do?

3/5/2020 (Permalink)

A photo of equipment in a home. This photo shows us detecting moisture in a kitchen after a suspected dishwasher leak. Call SERVPRO 24/7/365 at 619-269-5004.

Our dishwashers are an appliance we depend on every single day.  They simplify our lives and they are something most families in San Diego use day in and day out. But like most appliances, they need a little bit of TLC to continue to function properly.

It all starts with dishwasher installation. If your dishwasher is not installed correctly, this is where major issues can begin.  And sometimes, due to the way the dishwasher is installed, you may not know a slow leak is occurring.

If your appliance hose cracks or loosens, hundreds of gallons of water can be seeping into your floors and walls.  If this happens, call SERVPRO in San Diego.  Our certified technicians are on-call 24/7/365 to extract water for you, place drying equipment, and walk you through the entire process.

At SERVPRO of San Diego City SW, we are always here to help.  Call us 24 hours a day, 7 days a week at 619-269-5004.

Learning about dry sponges used on fire jobs

3/3/2020 (Permalink)

A photo of a building. This is a photo from a fire damage job that SERVPRO recently assisted with cleanup for. Call us 24/7/365 at 619-269-5004.

When you have a fire, whether you think it is large or small, soot needs to be cleaned properly.  Soot from fire damage cannot be cleaned with just water.

SERVPRO uses a special dry sponge on surfaces such as drywall.  It is made of rubber and can be used almost like an eraser.

The dry sponges we use on our fire jobs are incredibly porous and hold a large amount of soot. Once the surface of the dry sponge is dirty, it has to be thrown away and must never be cleaned or reused.

If you have a fire at your San Diego property, leave it to the experts.  There truly is no substitute for training and experience.  We are an IICRC certified firm and have the fire and water restoration expertise. SERVPRO is the brand you know and trust to help restore your property "Like it never even happened."

If you have questions about our fire damage cleanup process, call us anytime.  SERVPRO of San Diego City SW can be reached at 619-269-5004.

Crime Scene Cleanup in San Diego

2/17/2020 (Permalink)

A photo of people. When you need crime scene cleanup in San Diego, SERVPRO of San Diego City SW can help. Call us 24/7/365 at 619-269-5004.

When you need crime scene cleanup in San Diego, SERVPRO of San Diego City SW is here and ready to help.

We get dozens of calls a month for crime scene cleanup, but rarely do people know to ask the right question of "Are you licensed to do crime scene cleanup?"

In the State of California, you must hold the appropriate licensure to do trauma waste cleanup. SERVPRO of San Diego City SW holds that licensing, and it must be renewed each and every year.

If you have a crime scene cleanup job, or vandalism cleanup, call SERVPRO of San Diego City SW 24/7/365 at 619-269-5004.

Meet Lisa Sussman of SERVPRO of San Diego City SW

2/12/2020 (Permalink)

A photo of a woman on a forklift. Lisa Sussman, of SERVPRO of San Diego City SW, is pictured here on a forklift in one of the SERVPRO warehouse locations.

When you need water remediation services in San Diego, SERVPRO of San Diego City SW works 24/7/365 to assist you in putting your home or business back together.

Lisa Sussman, one of the owners of our franchise, recently did this article with the San Diego Voyager about how she got into the water restoration and remediation business. Click the link to read it:

http://sdvoyager.com/interview/meet-lisa-sussman-of-SERVPRO/

As part of her core roles, Lisa oversees our website, Google page, Yelp page, and overall web presence.  In addition to that, she leads the account management team and our property management relationships. And assists with certain office administration tasks and vendor relations.

Feel free to reach out to Lisa anytime at lisa.sussman@SERVPROSDCITY.COM

Or call our office 24/7 at 619-269-5004.

Emergency Services Business Plan

1/25/2020 (Permalink)

A photo of text. Don't let water or fire damage destroy your property, call SERVPRO 24 hours a day, 7 days a week.

Does your business have a continuity plan in place? You'd be surprised at the number of businesses who have no plan in place if water damage were to impact their building operations, or a fire, major mold remediation, vandalism, etc.

If you have no emergency plan in place for water remediation, or other disasters, SERVPRO is here to help.

We offer a completely free ERP: Emergency Ready Profile.

A SERVPRO technician will come onsite, assess your property, work with you to create a plan, and give you access to an app with all of your emergency numbers and contacts if something were to happen to your property.

SERVPRO of San Diego City SW is available 24 hours a day, 7 days a week at 619-269-5004. Call us anytime.

Meet Jordan Katz of SERVPRO

1/20/2020 (Permalink)

A photo of a man. A photo of SERVPRO San Diego City SW owner, Jordan Katz,

When you need water remediation services in San Diego, SERVPRO of San Diego City SW is here and ready to help 24/7.

Pictured is one of our owners, Jordan Katz. Before purchasing his own SERVPRO franchise with best friend, Ben Sussman, Jordan previously worked at another SERVPRO franchise in Orange County.

When you need water damage services, choose a company with active ownership. When you choose SERVPRO, you get to deal directly with the owners. Our owners are active and involved in the day-to-day operations of the company, and oversee all of our production, contents, cleaning, and mold remediation crews.

Call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004.

Fire Extinguisher Residue Cleanup - Who do I call?

1/16/2020 (Permalink)

A photo of white powder throughout an office. This is a photo of fire extinguisher residue throughout an office in San Diego. SERVPRO can help you with the cleanup 24/7.

If your home or business in San Diego is vandalized or has an accident where a fire extinguisher goes off throughout your building, there's probably a thick dust of residue left behind that you need help cleaning up.

Our first tip would be not to clean it up yourself without the proper protective equipment.  It can be a huge undertaking, and breathing those particles can be dangerous when ingested, so proper protective equipment is a necessity.

If you have fire extinguisher residue that needs to be cleaned up, SERVPRO is here to help 24 hours a day, 7 days a week, 365 days a year.

Call us anytime at 619-269-5004.

Water extraction and removal in San Diego

1/16/2020 (Permalink)

A photo of a building with missing flooring. This gym in San Diego recently suffered from a major flood, and needed SERVPRO to assist them with the cleanup and dry out.

If your business has flood damage and you've never experience water remediation vendors before, you probably don't know where to begin or who is the best company to call.

SERVPRO of San Diego City SW makes it our mission to restore your property after a flood "Like it never even happened."

We're industry known for being the go-to commercial water damage cleanup company in San Diego, and have helped thousands of business owners with their water restoration problems throughout San Diego County.

If you need SERVPRO of San Diego City SW, we're on standby to assist you any time, of any day. Call us at 619-269-5004 and we'll be onsite within an hour.

Meet Ben and Lisa Sussman of SERVPRO

1/13/2020 (Permalink)

A photo of a man and woman. A photo of 2 of SERVPRO's owners, Ben and Lisa Sussman. Call us anytime for all of your water damage needs.

This is a photo of Ben and Lisa Sussman, of SERVPRO of San Diego City SW.

Periodically we'll be doing posts about the faces of SERVPRO, and first up is Ben and Lisa!  

Fun Fact - Ben and Lisa are 2/3 of the owners of our company.  In 2015, Ben started the franchise with his best friend, Jordan, and Lisa joined the family business in 2017.

Our SERVPRO franchise was originally opened out of a small 2 bedroom, 1 bath, 1 car garage in South Park, San Diego. At the time, it was Ben and Jordan doing all of the field work, and we had an office manager, Tawny (still with us today!), handling the paperwork.

Lisa came on board to assist with business development and grow our HOA water damage side of the business, as well as our insurance relationships.

When you need water remediation services in San Diego, we promise you'll be in good hands with us!

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Backup in downtown San Diego high-rise

1/12/2020 (Permalink)

A photo of a toilet. When you have a sewage backup in San Diego, SERVPRO is here and ready to help 24/7.

So your weekend home in downtown San Diego isn't used often.  You get a call from your General Manager that the unit below is reporting a leak from your unit, and discover there's been a backup in your condo.

This is where SERVPRO comes in.  SERVPRO is the premier choice in San Diego among water remediation companies. Thousands of property owners choose us each and every year to assist them with water removal and water damage needs whether it be a supply line fail, a toilet overflow, or a backup of some kind.

SERVPRO will bill your insurance company directly, eliminating some of the hassle and stress from the process. Our team is able to complete all part of the job - from the emergency services to the reconstruction, we do it all.

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Best water remediation company in San Diego

1/10/2020 (Permalink)

A photo of a condo. In this photo, it shows the "after" of water damage to a building in downtown San Diego.

When you need the best water mitigation company in San Diego, SERVPRO of San Diego City SW is the obvious choice to call.

A few things about us:

1.) We are licensed by the state of California's contractor board which is super important when choosing a water damage vendor. Our CSLB number is 1037786, check the status of it anytime

2.) We are locally owned and operated, so you deal directly with decision makers, and not some corporate office

3.) We are an IICRC Certified firm.  The IICRC sets the industry standard for restoration and cleaning

4.) We are familiar with government contracts, including prevailing wage reporting for water damage jobs

Call us 24 hours a day, 7 days a week at 619-269-5004.  We'll help you restore your property "Like it never even happened."

Water Extraction in San Diego

1/7/2020 (Permalink)

A man using a piece of equipment. This is a photo of Ever, one of our top technicians, performing water removal at a property in San Diego.

When your business has major water damage and needs water removal and water extraction services, SERVPRO is here to help.

As the nation's leading water remediation company, SERVPRO is locally owned and operated by Ben and Lisa Sussman, and Jordan Katz.

We make it our mission to help restore your property after water or fire damage "Like it never even happened."

Our team of trained and certified restoration technicians work 24 hours a day, 7 days a week assisting customers with all of their water and fire damage needs.

If you need water extraction services in San Diego, call SERVPRO of San Diego City anytime at 619-269-5004.

Water Remediation Cleanup in San Diego

11/24/2019 (Permalink)

A photo of a floor. Here is a water damage and fire/smoke/soot cleanup job that SERVPRO was hired to do the cleaning for in San Diego.

When you need an emergency water cleanup company in San Diego, SERVPRO is always here to help.

 As a licensed, bonded, and insured 24/7 emergency water damage cleanup provider, we know all too well the stress and hassle that comes with unexpected water damage situations.  Rest assured, when you choose SERVPRO (sometimes spelled SERVPRO), you get a level of professionalism, coupled with knowledge and sincerity, unmatched by others. A few fast facts about our SERVPRO in San Diego: 1.) We are locally owned and operated by Ben and Lisa Sussman & Jordan Katz2.) We hold all the proper licenses and certifications, and we are an IICRC Certified Firm.  Our owner, Ben Sussman, also is one of VERY few people in San Diego to hold his Commercial Drying Specialist certification, making us a top choice for drying your commercial building3.) Our project managers and technicians are all thoroughly trained, so you can rest assured you are in good hands when we arrive to your business or home If you have any questions about the water damage cleanup process at all, call us any time, any day.  We can be reached at 619-269-5004, any time of day.

Emergency Flood Cleanup Service in San Diego

11/19/2019 (Permalink)

A photo of wet carpet. This photo shows us extracting water from wet carpet in a San Diego home that had major water damage.

When you need emergency flood cleanup in San Diego, SERVPRO is here to help.

Floods can be scary and wreak havoc on your property. Most people don't know who to call or where to begin, that's where we come in.

If you need a trusted water remediation partner, here are several reasons you should call us.

1.) SERVPRO is a trusted industry vendor, who has the experience and know how to handle any size water damage issue.

2.) We are licensed, which is required in the state of California, to do business. Our CSLB number is 1037786.

3.) We are bonded, and we carry insurance not only for auto and workers compensation, but for our liability as well.

4.) We are locally owned and operated. Our owners, Ben and Lisa Sussman, and Jordan Katz, care deeply about doing good work and giving back to the communities where we do business.

5.) We work 24 hours a day, 7 days a week, everyday of the year.

Call SERVPRO of San Diego City SW anytime at 619-269-5004.

Water Remediation Company - Who to Call

11/19/2019 (Permalink)

A photo of an office. This is a photo of a recent water remediation job that SERVPRO was called in for.

When you're in need of a water remediation company and don't know who to call, call SERVPRO!

SERVPRO of San Diego City SW is based in downtown San Diego, but services all of San Diego County and sometimes beyond for water damage issues that arise in both commercial properties, and residences.

Locally owned by Ben and Lisa Sussman and Jordan Katz, we make it our mission to restore your property and make the damages "Like it never even happened."

There's a reason so many San Diegans choose SERVPRO to assist them with water remediation needs, and it could be our incredible customer service, superior communication skills, and more.

The insurance claims process with a water damage claim can be tricky, but we'll hold your hand through the entire ordeal.

Call us 24 hours a day, 7 days a week at 619-269-5004.

Condo Water Damage Company in San Diego

9/23/2019 (Permalink)

Entry way to condo with no flooring. A photo of a condo entryway that had water damage so SERVPRO removed the flooring and drywall.

When you have water damage in your condominium and your homeowner's association is involved, it's important to hire a restoration company that's familiar with proper procedures and policies, and that is used to working with HOAs and CC&Rs. SERVPRO of San Diego City SW is a trusted and renowned water damage cleanup company (we also do mold remediation, fire damage cleanup, and biohazard cleanup). We work 24 hours a day, 7 days week, 365 days of the year. You can trust us and our experienced technicians to handle everything from start to finish, and we're used to working with not only HOAs, but directly with insurance companies as well. We will bill your insurance directly, so you aren't stuck with an outrageous bill that your insurance company deems price gouging. Call us anytime at 619-269-5004.

Sewage backup in San Diego

9/19/2019 (Permalink)

A photo of a dentist office. This photo is of a dental office that had a sewage backup and chose SERVPRO of San Diego City SW to assist them.

When you have a raw sewage backup at your San Diego home or business, SERVPRO of San Diego City SW is on standby to assist you.

Chances are, if you're reading this, you probably are searching for what to do if you have a sewage backup.

First - call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004.  We are on standby and ready to help, and have plenty of satisfied customers who will attest to our reputation and work ethic.

Sewage consists of contaminated wastewater, and exposure to raw sewage can leave your health vulnerable. One should always assume that potential pathogens, bacteria, fungi and viruses are in contaminated sewage.

If you have a sewage backup, call SERVPRO of San Diego City SW and we'll take over from there and restore your property "Like it never even happened." Call us at 619-269-5004.

Top Tips for Avoiding An Electrical Fire

9/18/2019 (Permalink)

Exposed framing in a commercial building. This photo illustrates what happens after a fire ravages a San Diego commercial warehouse.

One of the main causes of fires in homes and businesses is due to incorrectly installed wiring, often DIY wiring at home.  They also happen due to overloaded circuits, and misuse of extension cords.  It's important to have any electrical work done in your home by a licensed electrician / electrical contractor, but here are some tips you can take action on now.

Extension Cords

Extension cords are a common cause of electrical house fires. It's also preventable. To avoid electrical fires from extension cords, make sure that the capacity of the extension cord matches that of the appliance you are using. And don't use old extension cords with exposed wiring.

Wiring Issues

If you think you may have an electrical wiring issue, ADDRESS IT RIGHT AWAY.  It's a good idea to have a licensed electrician check your home's wiring to be sure things look good.

If you have damages from a home or business fire, call us at 619-269-5004 and we can help.

Commercial Water Extraction San Diego

9/17/2019 (Permalink)

Photo of hallway in dental office. A photo of a dental office that suffered from water damage and called SERVPRO of San Diego City SW.

When you need emergency water extraction at your San Diego property, SERVPRO of San Diego City SW is on standby 24 hours a day, 7 days a week to assist you.

We have crews constantly on-call and ready to assist you at a moment's notice.

We can handle everything from the water extraction, dehumifidication and dry-out of your building, demolition, as well as the reconstruction portion of your project.

Call us any time, our crews of dedicated and passionate, professional restorers are here and ready to help restore your property "Like it never even happened." We're available any time of any day, call us at 619-269-5004.

Commercial Fire Cleanup Company in San Diego

9/16/2019 (Permalink)

Photo of a building with fire damage. An electrical fire erupted, causing significant damage to this Bay Ho area commercial property.

When you have fire damage at your San Diego property, you need a professional and reliable cleanup company to assist you.

There is a reason so many people turn to SERVPRO of San Diego City SW to assist them with their fire cleanup, including smoke/soot/ash cleaning, and deodorization.

1.) We bill insurance directly - which alleviates some hassle and stress off your plate.

2.) We are available 24/7, every single day of the year.

3.) We are experienced. We have the knowledge to handle even the most specialty jobs.

4.) We are licensed (CSLB #1037786), bonded, and insured!

Call us 24 hours a day, 7 days a week. We are here and ready to help make your property "Like it never even happened." Reach us at 619-269-5004.

I had a fire, what do I do?

9/13/2019 (Permalink)

Photo of a building's framing. A commercial fire cleaning that our team performed.

When you have extensive fire damage to your San Diego property, there is a reason so many call SERVPRO.

SERVPRO, the team in green, is the industry-leading company that you know and trust for your mitigation needs.

When you have a fire, it can be scary and it can feel debilitating. You often don't know where to turn or what to do, or where to start. That's where we come in.  As the trusted team in green, there are a few reasons why so many San Diegans turn to us in their time of need:

1. We are licensed, we are bonded, we are insured.

2. We have the experience you want in a restoration contractor.

3. The owners of our company, Ben Sussman and Jordan Katz, make customer service our TOP priority, and that shows in how our staff treats you and communicates with you.

4. We bill insurance directly, so we take away some of the stress and hassle of the insurance claims process from you.

Commercial Water Extraction in San Diego

9/12/2019 (Permalink)

Photo of a person steam cleaning a dental office. Here is one of our Crew Chiefs, David, doing a steam cleaning on a dental office flood job.

When you need commercial water damage extraction in San Diego, SERVPRO is here to help.

As the industry-leader in water damage and fire damage needs, we have the tools and equipment necessary to handle any size disaster - whether it be a small one room water job, to a 14-story+ HOA flood in downtown San Diego.

We are constantly reinvesting in our company and are proud to own specialty equipment that most of our competitors do not, including our own generator.

When your hotel or property has major water damage and need a cleanup company, SERVPRO of San Diego City SW is a quick phone call away. We are 24/7 and you can reach us at 619-269-5004.

Help! I have water damage. What do I do?

9/11/2019 (Permalink)

Photo of a home with drywall cuts and no flooring. Storm water damage to a property in Chula Vista.

When water damage strikes your San Diego property, most of us don't know where to start.

That's where SERVPRO comes in. We are licensed, bonded, and insured, and have been trusted by thousands and thousands of property owners to help them with their water damage cleanup needs.

A little bit about SERVPRO of San Diego City SW:

1.) Independently owned and operated. We were started by two childhood best friends, Ben Sussman and Jordan Katz.

2.) We are licensed (CSLB #1037786), we are bonded, we hold the proper insurance including workers compensation, auto insurance, as well as general liability insurance.

3.) Our team is trained and holds a high number of designations with the IICRC.

4.) We do it all, from the mitigation work to the reconstruction, we are a one stop shop.

5.) We bill insurance directly, taking away some stress and hassle for you.

The proof is in the pudding. Which is why we have awesome Yelp reviews. Call us 24 hours a day, 7 days a week at 619-269-5004.

Water Damage Dentist Office San Diego

9/10/2019 (Permalink)

Photo of dental office with drywall cuts due to flooding. Here is the aftermath of water damage in a San Diego dental office.

When your dental office has water damage in San Diego, SERVPRO of San Diego City SW is the go-to water damage cleanup expert.

One of the biggest compliments we received from an insurance adjuster on a recent dental job we performed was, "In all my time as an adjuster, this is the best and cleanest work I have ever seen." When you have a sewage backup, or fire sprinkler water damage, or supply line failure, or any other type of water damage, SERVPRO is always here to help. 

As a 24/7 licensed, bonded, insured, contractor, we know what it takes to get you back in business faster. Call us any day of the week, any time of day.  We have crews on standby ready to help. Reach us at 619-269-5004.

Apartment fire cleanup in San Diego

9/5/2019 (Permalink)

Photo of smoke and fire damage at a San Diego apartment. The aftermath of an electrical fire in the North Park area of San Diego.

When you have an apartment fire in San Diego, and you need a cleanup partner, there's a reason so many choose SERVPRO.

SERVPRO is the trusted remediation contractor of San Diego County that is an insurance preferred vendor for most companies, we have a stellar reputation, just check out our Yelp reviews.

We've assisted thousands of San Diego property owners with their fire board-up needs, as well as smoke/soot/ash cleanings, contents cleanings, structure cleanings, and reconstruction needs after a fire.

We bill insurance direct so you aren't stuck with a bill that insurance won't approve, and we make it our mission to restore your home or business "Like it never even happened."

Call us 24 hours a day, 7 days a week at 619-269-5004.

I had a fire, what do I do?

9/5/2019 (Permalink)

A photo of exposed framing in a commercial building. A commercial fire cleaning that our team performed.

When you have extensive fire damage to your San Diego property, there is a reason so many call SERVPRO.

SERVPRO, the team in green, is the industry-leading company that you know and trust for your mitigation needs.

When you have a fire, it can be scary and it can feel debilitating. You often don't know where to turn or what to do, or where to start. That's where we come in.  As the trusted team in green, there are a few reasons why so many San Diegans turn to us in their time of need:

1. We are licensed, we are bonded, we are insured.

2. We have the experience you want in a restoration contractor.

3. The owners of our company, Ben Sussman and Jordan Katz, make customer service our TOP priority, and that shows in how our staff treats you and communicates with you.

4. We bill insurance directly, so we take away some of the stress and hassle of the insurance claims process from you.

5. We work 24 hours a day, 7 days a week.  Call us anytime at 619-269-5004.

Storm Water Damage in San Diego

8/24/2019 (Permalink)

A property in downtown San Diego that had damage from heavy rains in early 2019.

Storm water damage?  We know what you're thinking, "This is San Diego!"  But water damage from severe storms do happen in San Diego, even if we aren't prone to them like other parts of the country are.

When storm damage affects your property - whether it be from a tree falling on your roof, rain damage, wind damage, etc.  SERVPRO of San Diego City SW is happy to help you put back the pieces. We are an insurance preferred vendor for most insurance companies, and there is a reason why. Not only do we do good work, but we have a level of customer service within our company that is pretty unparalleled.  We are locally owned and operated, but don't let that fool you.  As a family owned company based in San Diego, we are large enough to handle any size job, but small enough to care about the work we do.

Call us 24 hours a day, 7 days a week, and we'll be there.  You can reach us at 619-269-5004. 

Commercial Water Damage in San Diego

8/24/2019 (Permalink)

Commercial water damage cleanup in San Diego. Call us 24/7 at 619-269-5004.

When your commercial property suffers from water damage, you need a partner you can trust with a quick response time to get you back in business ASAP.  That's where SERVPRO San Diego City SW comes in.

We are the go-to commercial water damage cleanup and restoration contractor in San Diego, and there is a reason for that.  Known for our impeccable cleanliness, friendly staff, and a team that truly cares, our customer service is unparalled.  

We have all of the tools and equipment in-house to get you back into business faster.  We own our own 125kw diesel generator which allows for us to get businesses back in operation sooner than our competition without the proper equipment if utility services are an issue.

Whether it be water extraction, using blowers or dryers (we call them air movers and dehumifidiers), etc. the SERVPRO of San Diego City SW team is here to make it "Like it never even happened."

HOA Water Damage Specialists in downtown San Diego

8/19/2019 (Permalink)

When your HOA high-rise in San Diego has water damage in common areas, or you have a preferred vendor list for owner issues, SERVPRO of San Diego City SW has got you covered.

We are the only SERVPRO franchise based in downtown San Diego, so we know the ins and outs of HOA vs. owner issues, insurance processes, etc.  We go above and beyond to care for your property and your owners units, because we take great pride in what we do and how we serve.

Whether it be a minor faucet leak, or major water damage affecting 100 units, SERVPRO of San Diego City SW is able to handle it all. Call us 24 hours a day, 7 days a week at 619-269-5004.  We will make it "Like it never even happened."

Reputable Fire Cleanup Company in San Diego

8/19/2019 (Permalink)

The aftermath of a residential fire in La Jolla, San Diego, CA.

There are few things scarier than having a fire in your home or business.  Did you know, in 2017, across the United States there were over 1.3 million fires?  Resulting in $23 billion in damages.

When your business or home suffers from a fire, whether it be from a candle, or a kitchen stove fire, or electrical fire, the first thing you'll want to do is contact a reputable fire cleanup company like SERVPRO San Diego City SW. We have the experience and know-how to help you restore your home or business, and it's why we're a preferred vendor for almost every insurance company. 

We can handle it all - from the initial property board up, ensuring your property is secure, to the cleaning of smoke and soot, deodorization, and the repairs and finish work, SERVPRO of San Diego City SW is the obvious choice.  We're locally owned and operated, and we're a family-run business. We are big enough to handle any size job, but small enough to care about the work we do.

Call us 24 hours a day, 7 days a week at 619-269-5004.

Storm Water Damage in San Diego

8/19/2019 (Permalink)

A property in downtown San Diego that had damage from heavy rains in early 2019.

Storm water damage?  We know what you're thinking, "This is San Diego!"  But water damage from severe storms do happen in San Diego, even if we aren't prone to them like other parts of the country are.

When storm damage affects your property - whether it be from a tree falling on your roof, rain damage, wind damage, etc.  SERVPRO of San Diego City SW is happy to help you put back the pieces. We are an insurance preferred vendor for most insurance companies, and there is a reason why. Not only do we do good work, but we have a level of customer service within our company that is pretty unparalleled.  We are locally owned and operated, but don't let that fool you.  As a family owned company based in San Diego, we are large enough to handle any size job, but small enough to care about the work we do.

Call us 24 hours a day, 7 days a week, and we'll be there.  You can reach us at 619-269-5004. 

Crawl space water damage in San Diego

7/22/2019 (Permalink)

A photo of mold in a crawl space where there was water damage due to heavy rains.

If you have water in your crawl space at your residence or business, it could be resulting from storm or rain damage, or another source of water intrusion.

Most of the time, depending on the severity, water extraction is needed as well as drying and dehumidification. 

If you think you have crawl space water damage in San Diego, SERVPRO of San Diego City SW is the restoration contractor to call.  We have dedicated crews of professionals on standby 24 hours a day, 7 days a week to assist you with any sort of water damage need.

We are an insurance preferred vendor for most insurance companies.  What that means is there will be no hassle when it comes to billing, and we will bill your insurance company directly.

You can reach us every single day of the year, rain or shine, at 619-269-5004.

Make sure to choose a vendor who is licensed, bonded, and insured.  Check their license status by visiting the California State Contractor’s Board at www.cslb.ca.gov.

Why Choose SERVPRO in San Diego

7/14/2019 (Permalink)

SERVPRO in San Diego is available 24 hours a day, 7 days a week. Call us at 619-269-5004.

When you are looking for a restoration contractor in San Diego, SERVPRO of San Diego City SW is the obvious choice.

Here are a few of our service offerings:

  • Emergency water extraction and dry-out
  • Fire, smoke, soot cleanings
  • Property board-ups
  • Pack out and pack back contents services
  • Mold Remediation
  • Biohazard Cleanup

We have thousands of satisfied clients, residential and commercial, and we are the top choice when it comes to emergency services restoration companies in San Diego.

Owned by Ben and Lisa Sussman, and Jordan Katz, our owners are heavily involved in the business and the reason why we have over 30 long-time and happy employees.

Call us 24 hours a day, 7 days a week, every single day of the year.  We can be reached at 619-269-5004.

Hotel Water Damage Cleanup in downtown San Diego

7/13/2019 (Permalink)

This is a photo of a commercial water damage job in downtown San Diego that flooded from a drain back-up during the heavy rains in San Diego.

As the downtown San Diego SERVPRO (sometimes spelled Service pro or SERVPRO), we are the go-to water damage experts for high-rise HOAs, as well as hotels.

When hotels have water damage, SERVPRO of San Diego City SW are the ones who usually get the call, as we are members of the San Diego Hotel Motel Association and have built strong relationships thanks to that, as well as we have deep and wide experience working in hotels, and we make it our priority to have clean job sites, as well as minimize business disruption.

We are available 24 hours a day, 7 days a week, every single day of the year, including holidays. Call us anytime at 619-269-5004.

SERVPRO San Diego Commercial Water Damage

7/8/2019 (Permalink)

Here is a photo onsite at a commercial water damage job in Poway, San Diego.

When you have water damage in San Diego, SERVPRO of San Diego City SW, sometimes searched by SERVPRO or Service pro, we are the ones to help.

We not only have all of the proper licenses and certifications, but we have the know-how and industry experience to help you get your home or business back into shape "Like it never even happened."

We hold a General Construction license (CSLB #1037786), IICRC certifications, etc.  Our owner, Ben Sussman, is a 'Commercial Drying Specialist', certified by the IICRC.  Whereas most of our competitors are not, and don't have the commercial water damage experience that we do.

If you need water damage cleanup in San Diego, call the experts here at SERVPRO of San Diego City SW.  We are available 24 hours a day, 7 days a week, at 619-269-5004.

Commercial Flooding in San Diego

7/6/2019 (Permalink)

A photo of a dehumidifier on a water damage cleanup job in Chula Vista.

While storms are rare in San Diego, they do happen! And while even rarer in summertime in San Diego, they do happen!  We would know.

One recent job that SERVPRO of San Diego City SW was called for was a water damage dry out for a public building in Chula Vista, that was having its roof replaced in the summertime, and while the roof was torn off, a rare but powerful downpour occurred, causing damage to the interior of the building in JULY!

Thankfully, SERVPRO was called, and we were onsite immediately to assess the damage and place equipment.  We were running against tight timelines, but we made it work and surpassed expectations.

If you have water damage in San Diego, call SERVPRO 24 hours a day, 7 days a week, at 619-269-5004.

SERVPRO Downtown San Diego

7/1/2019 (Permalink)

Commercial water damage in the Hillcrest area of San Diego.

When choosing an emergency services company like SERVPRO, SERVPRO of San Diego City SW is the obvious choice for downtown San Diego customers.

Based in downtown ourselves, and specializing in HOA and commercial work, we are the experts when it comes to restoring your property "Like it never even happened." after water damage, fire damage, or biohazard cleanup.  

Give us a call 24 hours a day, 7 days a week.  We do free inspections and we also bill insurance directly, unlike some of our competitors.

We can be reached every day of the year at 619-269-5004.

Fire Damage and Board Up Services in San Diego

7/1/2019 (Permalink)

This is a photo of a recent fire damage cleanup that SERVPRO did in the La Jolla Shores area of San Diego.

When your home or property suffers from a fire - whether it be from a candle, electrical, or anything else - SERVPRO of San Diego City SW has your back.

With an average response time of 45 minutes from the time you call to when we get onsite, we are able to handle everything from start to finish for you. We are truly a full-service restoration and remediation company.

  • Board-up services
  • Contents pack-out and cleaning
  • Structure cleaning and demolition
  • Repairs to the property after demolition occurs
  • And more.

When you have a fire, let us hold your hand through the entire process and help get your home or business back in action "Like it never even happened."  Call us, the guys and gals in green, 24/7 at 619-269-5004.

Commercial Mold Remediation in San Diego

7/1/2019 (Permalink)

A photo of debris on a recent commercial mold remediation project.

When you have a large-scale mold remediation project in San Diego, turn to the trusted experts of San Diego City SW.

We've handled mold remediation projects from small to large, including:

  • Hospitals
  • Medical buildings
  • Hotels
  • Government buildings
  • Museums
  • And more.

We do prevailing wage work regularly, so if your project is a prevailing wage one, we understand what that entails and so does our team. 

We bill insurance direct should the project be going through insurance, and we have a team of mold remediation experts who have been doing this for their entire careers. We work with the best industrial hygienists in San Diego, and we do free inspections.

Call us anytime at 619-269-5004.

Condo Water Damage in San Diego

6/21/2019 (Permalink)

Water damage to a condo in downtown San Diego.

This photo was taken in a HOA/condo high-rise in San Diego during a recent water damage inspection.

The client had his own fan running (ours are industrial grade), and the blue tape marks show affected areas.  Our project managers use this to assist our crews with where demolition needs to take place.

In this case, water damage was caused by a leak in the unit above, which can be fairly common in San Diego high rises.

Because we are the downtown San Diego SERVPRO, we work regularly in high rises and HOAs. We know the rules, we know what questions to ask the management company, and we know how to keep residents happy.

If you have condo water damage in San Diego, call the team here at SERVPRO of San Diego City SW.  We can be reached 24/7 at 619-269-5004.

Hotel Water Damage in downtown San Diego

6/20/2019 (Permalink)

When your hotel has water damage, you need a trusted team of experts to assist you. SERVPRO of San Diego City SW is on-call and available 24/7.

This photo illustrates severe water damage to a hotel in downtown San Diego.

During the heavy rains we experienced in December 2018, this property suffered from devastating rain damage.

Because SERVPRO of San Diego City SW was listed as a preferred vendor for the building's insurance company, we received the call to assist the management company and building owners with extraction and proper mitigation and remediation efforts.

Our team worked several shifts around the clock to get the building dried properly and get the rooms open again. Management was incredibly pleased with the level of service they received from SERVPRO of San Diego City SW, and has continued to call us when they have water damage - big and small.

SERVPRO of San Diego City SW is available 24 hours a day, 7 days a week. Reach us at 619-269-5004.

SERVPRO San Diego City SW: Ben and Jordan

6/18/2019 (Permalink)

The two owners of SERVPRO of San Diego City SW, Ben Sussman and Jordan Katz.

The two leaders at the helm of SERVPRO of San Diego City SW are Ben Sussman and Jordan Katz. This photo shows them at a recent employee appreciation BBQ held in May 2019.

Ben and Jordan are two of the nicest and hardest-working individuals you will ever meet.  They treat their staff with the utmost respect, and of course, treat their customers like gold.

Some owners like to take a step back and be behind the scenes, and there is nothing wrong with that. But Ben and Jordan are in the weeds of their business and out in the field every single day. They love meeting customers, checking on our team to make sure they have everything they need, walking new jobs, assessing jobs performed, and so much more.

When you choose a water damage cleanup company, or a fire damage cleanup company, choose one that radiates respect and decency, empathy and hard-work. That is SERVPRO of San Diego City SW, it's our essence.

Call us 24 hours a day, 7 days a week at 619-269-5004.

Commercial Fire Cleanup in San Diego

6/17/2019 (Permalink)

A photo of our diesel generator onsite at a recent commercial fire job that SERVPRO of San Diego City SW was called out for.

This is a photo of the SERVPRO of San Diego City SW generator onsite at a commercial fire cleanup job we performed for a client here in San Diego.

The client was referred to us by his insurance company, and we were onsite immediately to help him assess the damages and create a plan of action.

On most fire jobs, SDGE has to shut off power to a structure affected by fire damage.  In this case, we used our 125kw diesel generator to run the equipment to get this commercial property back in action faster. Time is money, and no one understands that better than SERVPRO of San Diego City SW.

Whether you have minor or major fire damage, call us, the experts.  We can be reached 24 hours a day, 7 days a week, at 619-269-5004.

Water Damage to a Dentist's Office in San Diego

6/15/2019 (Permalink)

Water damage in a dentist's office in San Diego.

This photo shows what happens when significant water damage occurs to a commercial property, in this case, a dentist's office in San Diego.

The water damage was so severe that the majority of the building materials had to be removed, including all of the flooring.

In this case, the materials under the flooring required "floor scraping", which isn't always the case. Thankfully, SERVPRO of San Diego City SW has state-of-the-art equipment, including a "ride on" floor scraper, that does the work in less than half the time of manual labor. Time is money in business, and we want to get our customers back in operations. 

If you have commercial water damage in San Diego and require water removal or extraction, call SERVPRO San Diego City SW 24 hours a day, 7 days a week.  We can be reached at 619-269-5004.

Water Damage Cleanup in Downtown San Diego

6/10/2019 (Permalink)

Equipment placed and tape marks where drywall cuts will need to be made.

When you have water damage, most of us have no idea where to begin. That is where we come in. SERVPRO of San Diego City SW is the go-to water damage cleanup company in San Diego, and there are so many reasons why.  We'll get into those reasons later.

This photo shows a condo in San Diego that suffered from water damage. The owners called SERVPRO of San Diego City SW to assist them in the cleanup, and we arrived onsite during their scheduled inspection time to walk the property and identify the areas that were wet, and give them a scope and game plan.

We held their hand every step of the way.  From the insurance claims process to the repair put back - we'll be there.

Do yourself a favor and choose an insurance preferred vendor, SERVPRO of San Diego City SW. Call us 24 hours a day, 7 days a week at 619-269-5004.

Residential Fire Board Up in San Diego

6/6/2019 (Permalink)

A photo of a recent residential fire where SERVPRO of San Diego City SW was called in to perform the cleanup.

When you have a fire in your home, SERVPRO of San Diego City SW is the team to call.

We understand the ins and outs of the insurance claims process, we will work with your insurance company to get your home back to "preloss" condition as soon as humanly possible, and our team is IICRC certified and trained to handle fire, smoke, and soot cleanups like true professionals.

There is a reason why we have thousands of satisfied customers, we truly care. We will go above and beyond to assist you with your home or business after a fire - everything from the initial board up, to the inspection, to the cleaning, and the repairs afterward.

Call us 24 hours a day, 7 days a week.  We can be reached at 619-269-5004.

SERVPRO Cleanup in San Diego

6/6/2019 (Permalink)

A recent photo from the SERVPRO of San Diego City SW employee appreciation event.

When deciding who to use to cleanup your home if you have water damage, fire damage, mold remediation, or biohazard cleanup needs, it's important to look at the company you're dealing with and ask a few questions.

1. Are you licensed?

Yes, SERVPRO of San Diego City SW holds a General Contractor's license, as well as a more specialized Water Mitigation license. You can check our license status at www.cslb.ca.gov. Our license number is 1037786.

2. Do you have the proper certifications?

Yes, our owners and our team hold MANY certifications through IICRC - the industry standard. We are certified not only in water damage, mold remediation, fire cleanup, etc. But our owners also hold specialized certifications for commercial water damage cleanup.

3. Are you insured?

Yes! We have not only General Liability insurance, but we carry Workers Compensation and Auto insurance as well. Ask us for a copy anytime!

4. Do you have happy customers?

We absolutely do! Take a look at our Yelp or Google page anytime. And unlike competitors, we don't pay for reviews, or post fake reviews.

5. Do you care about your customers?

Ask this question, and any person will tell you yes. But the truth is, we REALLY, REALLY do. We will go above and beyond when you have water damage cleanup needs, fire, smoke, soot cleaning needs, or mold or biohazard cleanup. We'll hold your hand every step of the way.

6. Do you bill insurance direct?

We absolutely do! And you won't pay us a penny more than what insurance agrees to, besides your deductible.

Choosing SERVPRO of San Diego City SW

6/6/2019 (Permalink)

Tobey, the SERVPRO shop dog!

When you choose SERVPRO of San Diego City SW as your partner in restoration needs, you're choosing a team of kind, sincere, hardworking, and dedicated professionals.

The reason so many property management, community management (HOA), and facilities managers choose SERVPRO of San Diego City SW is because:

1.) We ALWAYS pick up the phone. Whether you call our 24/7 office line at 619-269-5004, or you have our personal cell numbers, we pick up the phone day or night. While we do have an after-hours answering service to give our employees a break, once you get our cell numbers you can reach us directly whether it's 3 in the morning or 2 in the afternoon.

2.) We're honest. We will tell you what is REALLY going on, and provide you with options when appropriate.

3.) We work hard. You've got to be a special kind of person to work in this industry. You're "on-call" 24/7, working in people's homes, communicating with so many stakeholders. Our team truly is something special, and we are so thankful for them.

When you have water damage or fire damage in San Diego, SERVPRO of San Diego City SW is the best option. We are one of the only companies to have ALL 5-star reviews across our platforms, and we don't pay for reviews or have fake reviews posted.

Call us 24/7 at 619-269-5004.

Downtown San Diego's SERVPRO for Water Damage Needs

3/8/2019 (Permalink)

Water damage at a condo high-rise in downtown San Diego.

For residents of downtown and uptown San Diego, we are absolutely the go-to SERVPRO.  As the closest SERVPRO for area residents, our average response time is typically 45 minutes for an emergency call - morning, noon, or night.

SERVPRO of San Diego City SW knows that time is of the essence when dealing with water damage, because our goal is always to save the materials in your home or business, and when you arrive quickly to an emergency water loss, you have a better chance of being able to "dry in place", when means less demo, when means less construction.

No one ever plans for a water damage emergency, but they do happen. And when it does, SERVPRO of San Diego City SW can hold your hand through the entire process.  Call us anytime at 619-269-5004.

I have a big mold problem in San Diego. What do I do?

3/8/2019 (Permalink)

This photo was taken mid-demolition process of a commercial mold remediation job near downtown San Diego.

When you suspect your commercial (or personal) property has mold, you are going to want a licensed, bonded and insured company to help you through the mold remediation process.

Sometimes people don't think mold is a big deal, but we are here to tell you that is absolutely is. It can cause all sorts of issues to a property, and sometimes health issues for owners and tenants, or occupants of buildings.

But don't let it scare you or keep you up at night, that's what SERVPRO of San Diego City SW is here for. We do mold remediation jobs day in and day out, and we know what it takes to properly do a mold remediation job.  We've done extremely large and complex mold jobs, and your basic small mold issue in a residence. We treat both just as seriously. If you suspect you have mold, call us for a free inspection. SERVPRO of San Diego City SW can be reached at 619-269-5004.

Commercial Water Damage in Downtown San Diego

1/7/2019 (Permalink)

One of our employees onsite at a large commercial water damage job in downtown San Diego, California.

Water damage is one of those things that not everyone thinks about, especially being in San Diego. Typically when one thinks of water damage to a property, you think of hurricanes, heavy rains, heavy flooding, etc. And let us be the ones to tell you - heavy rains can cause extreme damage to San Diego properties, but there are also other causes to potential catastrophic water damage to a commercial property. Are you prepared?

Some preparation steps you can take include:

1.) Ensuring you have the right insurance policies in place. Do an insurance review with your agent or broker to be certain you have the proper coverage in place.

2.) Having a business continuity plan in place. Many businesses don't, and it's not unheard of for a business to go under if something unexpected happens and they can't come back from it.

3.) Take advantage of the SERVPRO Emergency Ready Profile (ERP!) A SERVPRO ERP is a free app tailored specifically to your property and contains tons of useful info like where gas and water shutoffs are, store the names and numbers of all of your vendors in one place, and much more. Call us anytime for a free ERP consult.

When water damage strikes your San Diego County property, there's no one better to call than the team at SERVPRO of San Diego City SW. Call us 24/7 at 619-269-5004.

How to clean an apartment fire in San Diego

8/1/2018 (Permalink)

The damage to an apartment unit in South Bay San Diego from an electrical fire. The property owner's insurance agent recommended they call our team.

So your apartment unit or apartment building you manage had a "small" fire and you are wondering whether or not you need full remediation services. There's no easy answer to this because it depends on so many things, including, what burned? How long did it burn for? And more.

What we can say is that SERVPRO of San Diego City SW is the chosen smoke/fire cleanup provider for many customers and insurance carriers here in San Diego, and we will always come out for free to give you your best options and provide you with an estimate when necessary.

If you had a small stove fire with no lingering smoke or soot damage, then chances are you can open the windows and the odor will dissipate. Often though, especially with electrical fires, the damage is far more widespread than what meets the eye, and it's very important to call in a trusted team who can give you options and hold your hand through the process.

We make it our mission to help you restore your property to pre-damage condition, "Like it never even happened."

Call us 24 hours a day, 7 days a week at 619-269-5004.

Commercial Water Damage Medical Building Hillcrest

8/1/2018 (Permalink)

A medical building in the Hillcrest area of San Diego.

SERVPRO of San Diego City SW is quickly becoming the go-to restoration contractor of choice for medical buildings and hospitals in San Diego County.

On a Monday morning last month we got a call from a building engineer at a medical facility building in the Hillcrest neighborhood of San Diego who had come into work Monday morning to find significant water damage from a supply line leak on the third floor, affecting units all the way down to the ground level.

Our team was onsite within an hour setting up temporary power (the generator that we personally own), as well as handling water extraction and dehumidifier equipment setup. 

This photo shows the "during" process of the job, where we had to do some demolition throughout the building, though we saved as many materials as we could. This shows a section of drywall that we had to remove, as well as our drying equipment to dry the wood framing.

The building engineer was incredibly pleased with the level of service and attention our team paid to his building, and even called us 2 weeks later when they had another very small water damage issue, thankfully for them.

When you or your team need the top commercial water damage cleanup team in San Diego, call us 24/7 at 619-269-5004.

Severe Storm Damage Cleanup Experts in San Diego

8/1/2018 (Permalink)

A scene from Louisiana in 2016.

Thankfully, San Diego doesn't experience severe storm damage situations. Unlike our friends down south and back east, Hurricanes, Tornadoes, and extreme water damage due to rains and floodings is not common in our part of the country.

But that doesn't stop our team from being "all hands on deck" when our friends in other areas of the States suffer from catastrophic storm damage.

Did you know that for the past several years, SERVPRO of San Diego City SW has traveled to Louisiana, Texas, and Sonoma, California to assist with storm cleanup and fire/smoke/soot cleanup?

That's right. Members of our incredible team relocate for weeks or months at a time to assist homeowners and business owners at their time of need. Uprooting their lives, leaving behind families, because they know how important it is to serve and help when offered a chance.

It's a core value that is built into the principles of our business, started by Ben Sussman and Jordan Katz, the owners of our company.

So when you're looking for who to let into your home, choose the good guys! That's us.

Call us 24 hours a day, 7 days a week at 619-269-5004.

Significant Water Damage to Medical Clinic in Escondido

8/1/2018 (Permalink)

A photo of the hallway at a medical clinic in Escondido, San Diego, CA.

This was a significant water damage claim due to a toilet flap being stuck open over a weekend, and the facilities team coming in on Monday morning to a mess of water.

Having worked with SERVPRO of San Diego City SW in the past, the team immediately knew who to call to ensure they were in the best hands when facing damage of this size.

We worked hand-in-hand with the facilities team of the medical building, walking them through best practices, daily updates, and explaining what the entire process would and should look like.

We got the biggest compliment to our team and service when they asked if we'd be willing to travel across country when other losses happen to their properties. Of course we said yes!

When you are facing water damage at your residence or business, call us 24/7 at 619-269-5004.

How do I remove mold?

7/5/2018 (Permalink)

Surface mold at a property in San Diego, California.

At least several times a week we get phone calls for mold remediation estimates. And, by the way, we do free inspections! When we do get those calls, pretty much 9 times out of 10, when someone suspects they have mold, they do have mold.

By the time you suspect mold damage in your San Diego business or home, you probably either see it or smell it. Mold has a very strong odor, and can be bothersome for many.

The important thing to know is that with SERVPRO of San Diego City SW, you are in great hands when it comes to mold remediation.

Our team can come onsite and give you a free inspection and provide you with an estimate, discuss what the process would look like and all  the steps involved, and then at the end of the job, a mold clearance test would need to be performed to show you that we did everything properly.

If you suspect you have mold and you are in San Diego County, call SERVPRO of San Diego City SW at 619-269-5004.

When Storm Damage Disrupts Your Life

7/5/2018 (Permalink)

Two of the vehicles in our fleet.

In San Diego, unexpected storm damage doesn't happen often, but it definitely can and does happen. Last summer in Chula Vista, an unexpected 10 minute torrential downpour flooded a commercial property over a weekend, when the roof had been being worked on - to the tune of thousands of dollars in damages.

Luckily, SERVPRO of San Diego City SW was called and we responded to the job within 30 minutes. We worked hand-in-hand with the contractors and building officials on the scope and the process, we brought in our generator for temporary power to run the equipment, and we helped the contractors meet their project deadline, saving them thousands of dollars.

If unexpected storm damage strikes your business or home, call us 24/7 at 619-269-5004. We're here to make it "Like it never even happened."

My Business Flooded. Who Do I Call?

6/19/2018 (Permalink)

Commercial water damage affecting your business can be very scary. As much as 50% of businesses never recover from an unexpected disaster. That's where we come in.

When you choose a water cleanup or fire cleanup provider, you want to make sure you select someone you can trust. When you choose SERVPRO of San Diego City SW, you're choosing a company that's licensed, bonded, insured, and has a trusted reputation among the community, the nation, and insurance carriers alike.

Our team will arrive onsite within an hour to help mitigate damage, and get right to work with water extraction if needed. 

We will hold your hand every step of the way, and we will work always do the right thing. It's our guarantee! 

Call us 24 hours a day, 7 days a week. We're the guys that hospitals, restaurants, HOAs, medical buildings and clinics, and others choose to do their emergency water cleanup.

We can be reached at 619-269-5004, 24/7/365.

Can I Clean A Sewage Backup Myself?

6/8/2018 (Permalink)

So you just came home from vacation to find that your sewer backed up through one of your drains and has damaged your floor and your walls. Instead of calling a cleanup crew, you wonder if you can just clean it up on your own.

 The answer is: no. Home and business owners don't typically have the necessary tools and expertise to handle a sewer backup repair or cleanup. Sewage contains all kinds of toxins and hazardous waste, which can cause serious health problems if you don't have the appropriate gear. That's where we come in. If your sewer causes a backup, call the trusted experts, SERVPRO of San Diego City SW, now.  We can be reached 24/7 at 619-269-5004. We'll clean it all up and make your property look "Like it never even happened."

Is mold removal covered by homeowners insurance?

6/7/2018 (Permalink)

We get a number of calls each week from San Diego homeowners concerned that they may have mold. The truth is, 9 times out of 10, if you suspect you have mold, you do. By that time, you probably have noticed a musty smell, or even potentially have seen mold growth on your walls or personal items.

 The next usual question is - well is this going to be covered by my homeowner's insurance? And that's a tricky question to answer, because there's no firm answer either way! Sometimes mold removal and remediation is covered by your homeowner's policy if it was caused by a "covered peril", lii=ke sudden water damage, otherwise more than likely the answer is going to be no. If you suspect you have a mold problem though, don't hesitate to give our team a call. This is our specialty after all, and we offer free on site assessments to help you determine a path forward.  Simply call the SERVPRO of San Diego City SW office at 619-269-5004, and one of our team members would be happy to schedule a free mold walk through assessment. Then, we can provide you with a free estimate and talk to you about your options.

Catastrophic Storm Damage Cleanup Crew in California

6/6/2018 (Permalink)

A photo of just some of the fleet of SERVPRO vehicles during a catastrophic storm. We're your experts during times of disaster in recovery.

When catastrophic and unexpected storms hit our beautiful country, SERVPRO, including SERVPRO of San Diego City SW, has your back.

As a national brand that you know and trust, our over 1,700 independently owned and franchises, come together to help rebuild the devastation that nature causes.

We are proud to be one of the SERVPRO franchises that has traveled not only to Louisiana, but to Texas, during times of severe water damage due to hurricanes, and then to Sonoma, California with the wildfires that ravaged the area in fall 2017.

When storm damage strikes your business or residence, rest assured our entire team is dedicated to making the unexpected damage "Like it never even happened."

Call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004. When your property is facing an emergency, we can usually arrive onsite within one hour.

How do you clean up mold in San Diego?

6/4/2018 (Permalink)

A photo of mold taken at a multi unit property in San Diego.

Mold, mold, mold! Mold can be such a scary word, and with good reason. Most of us know what some of the side effects from mold exposure can be, especially to those with respiratory issues or weakened immune systems.

There are a couple important things to know about mold:

1. It needs moisture to grow.

2. It needs a food source to spread.

We tend to see a lot of mold calls come in from the beach areas of San Diego, because mold loves a humid environment. But the truth is, mold can and does happen anywhere in San Diego County, especially when it's related to an undetected water leak that's been going on for some time.

So how do you clean up mold?

Well, the first thing is first, many old timers in this industry use BLEACH to treat mold, and that's a big no-no. When you are dealing with a non-porous material, you can simply clean it with Dawn dish soap (yes, really), but when you have a porous material involved, you have to remove the affected materials by hiring a licensed, bonded and insured expert mold remediation company. Like us! SERVPRO of San Diego City SW.

Call us anytime at 619-269-5004, we'll come out and assess your property for free.

Got Water Damage? We can help!

6/4/2018 (Permalink)

When Hurricane Harvey hit Houston hard, our team, including our owners, traveled to Houston to assist with flood cleanup efforts.

When unexpected water damage strikes your business or residence, the best decision you'll make is deciding who to hire to help you with the cleanup process. Thankfully, you've found us, which means you are half-way there! 

When dealing with an emergency water situation where proper restoration is required, our crew of friendly and kind employees would be happy to hold your hand through the entire process.

Whether it's a leaky kitchen sink, unexpected (rare in San Diego) storm damage, a pipe burst, or a sewage backup, SERVPRO of San Diego City SW has got your back!

Here's how it works:

1.) You call us. 24/7 at 619-269-5004

2.) We schedule an appointment, or if it's an emergency situation, we're onsite within 30 minutes to 1 hour

3.) We get to work assessing damage and reviewing scope

4.) We communicate to you, your insurance company (if you're filing a claim), and an insurance adjuster where necessary. This is where we differ from those other guys. We work with your insurance directly on your behalf so there aren't any unexpected or surprise charges at the end of the job

5.) We bill insurance direct

6.) A HAPPY AND SATISFIED CLIENT (you!)

We're here to make you happy and restore your property "Like it never even happened." Call us anytime at 619-269-5004.

Brush Fire Smoke Soot Cleanup in San Diego

6/4/2018 (Permalink)

In San Diego, brush fires tend to happen at least a few times a year throughout the County.  Thankfully, we have the amazing San Diego Fire Department team of firefighters that spring into action to quickly get this fires contained so they don't spread.

 Because of the amount of canyons and brush area in San Diego, many homes sit atop prime brush fire area.  And though brush fires don't tend to destroy structures and cause people's homes to burn, they can burn fences and property lines, and bring smoke/soot onto someone's property and home, as well as cause heavy smoke indoor inside your home or business. When your home smells like a BBQ after a brush fire, and you're in need of deodorization to get rid of the smoke smell in your house, call SERVPRO of San Diego City SW.  We're open 24/7 and someone always picks up the phone - 619-269-5004.  We'll walk you through your options and help get your home back to the way it was before, "Like it never even happened."

How does a water damage insurance claim work?

6/1/2018 (Permalink)

Water damage from a second story tore through this ceiling at a business in San Diego.

If you suspect or know you have water damage at your San Diego business or residence, depending on the amount of damage, you may find yourself filing a claim with your homeowner's insurance provider.

 There are a few things to know when you file an insurance claim for water damage.1. You can hire whoever you want to help you with the water damage cleanup. Your insurance carrier will have a preferred vendor, and most of the time that is us, SERVPRO of San Diego City SW, but you do reserve the right to hire whomever you wish to help you with your water damage cleanup. 2. When you call SERVPRO of San Diego City SW:We arrive onsite and will assess and stabilize the situation. This means if there is standing water, we will remove it by using our water extraction tools. We will then contact your insurance company to confirm scope before doing any invasive acts such as demolition of wet drywall, this way we ensure there are proper approvals in place, or if there isn't, we can let you know what type of work you're looking at. 3. We bill your insurance direct:We're not like those other guys that refuse to work with your insurance company and will hand you over our bill and demand you pay up. We will bill your insurance directly and agree on cost with them, that way you aren't left paying thousands of dollars out of pocket that your insurance company is refusing to pay.  If you need water damage cleanup services anywhere in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. We promise to make it "Like it never even happened."

Fire Cleanup Crew in La Mesa, San Diego, California

5/30/2018 (Permalink)

A photo of the initial board up at this residential property in the La Mesa area of San Diego County.

When your property is facing smoke or fire damage, and potentially water damage when a fire was extinguished, call SERVPRO of San Diego City SW at 619-269-5004 like this La Mesa homeowner did.

At this property in San Diego, there was an exterior fire on an enclosed patio in the front of home, and thankfully the fire was contained quickly by the homeowner's gardener who happened to be working in the backyard and saw smoke coming from the front of the home. By the time the fire department arrived onsite, the fire had already been extinguished with a garden hose.

Because the window in the enclosed patio cracked during the fire, smoke went billowing throughout the interior of the home, and while there was no structural damage, there was smoke, soot, and water damage inside the property. That's where our team of experts came in to assist the homeowner, who raved and raved about our entire team's professionalism, kindness, and level of service.

If you have fire damage or water damage related to a fire, call us 24/7 at 619-269-5004. 

Are You and Your Property Prepared for an Emergency?

5/30/2018 (Permalink)

Flood disaster cleanup efforts.

If you have never found yourself in an emergency disaster situation, you can consider yourself
lucky. As a trusted leader in emergency services, we assist property owners each and every
day with disasters that they suddenly find themselves facing, and many of them don’t know
where to begin.


Fortunately, we’re here to help. And we can assist you with providing some insight on how you
and your team of trusted professionals can and should prepare yourselves, so that if you’re
faced with an emergency, you know where to begin.

If you are also someone who does not have a business continuity plan in place, you are not alone.


However, being prepared for any situation is vital. First and foremost, for the safety of others,
and secondly, for the preservation of your property. We have partnered with The American Red Cross in situations of emergency and disaster, so with that, here are some tips to exercise emergency preparedness:


1. Know the Needs of Your Residents and Staff – Are there people within your building/
property that may need help exiting during an emergency? Who will be there to assist
them?
2. Where are the Exit and Egress Points? – If you have a multi floor building and the doors
to the escape route are blocked, can someone safely exit through a window?
3. Design Your Emergency Exit Plan – Find the safest routes and back up routes to exit the
building and identify where the safest & closest meeting area is during emergency
4. Execute drills of emergency plans – Educates and informs residents and staff to proper
egress from property
5. Train staff on the SERVPRO Emergency Ready Plan (more details on this later!) –
Prepares them for the unexpected
6. Know your local resources and contacts – Faster response time for providers to assist in
a disaster.
7. An overwhelming majority of business have a preparedness plan in place. Do you? Planning
ahead can serve as an insurance policy aimed at peace of mind for homeowners, property
managers and businesses. Knowing that you are ready for whatever happens can give you
some peace of mind so that in the event you find yourself in the midst of a disaster situation,
you’re equipped to handle it.
8. 15-40 percent of businesses fail following a natural or manmade disaster. 
9. 94 percent of small business owners believe a disaster could seriously disrupt their
business within the next two years. 

One way we can help you is by assisting you in developing a free SERVPRO EmergencyREADY Profile for your business. The Emergency Ready Profile, or ERP, can help minimize business interruption by having an immediate plan of action. It’s essentially a database
of everything you need to know in relation to your property with emergency contacts – all in one
place – available to access anywhere you have internet connection. Knowing what to do should
an emergency arise can make all the difference.


Here’s a little bit more about the SERVPRO Emergency Ready Profile:
1. Free assessment of property – No need to allocate funds
2. Provide a concise profile document that contains only the most critical information
needed in the event of an emergency – The best way to be prepared
3. Identification of key decision makers – An established chain of command can expedite
restoration process, saving time and money
4. Guide to the property or building after a disaster – Minimize the time your business is
inactive or property is inaccessible
5. Establish your designated provider in mitigation and emergency restoration – SERVPRO
is an industry leader, no disaster is too small or too large
6. Provides facility details such as locations of shut off valves, access points and
emergency resources – Having a reference of what to do and how to do it allows emergency
personnel and you to be ready for whatever happens


Depending on your location in San Diego County, your home, property or business might be
more susceptible to a flood or to a fire. Living in California, everyone can potentially be harmed
by an earthquake. So, the most important thing for you to do is make a plan and become
prepared. Take the opportunity to look at www.ready.gov and find out additional ways that you and those important to you can be more prepared for natural and manmade disasters.


If you find yourself in need of a disaster cleanup company, call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004. 

For more information or to request a free Emergency Ready Profile for your property, call Tanya of SERVPRO of San Diego City SW at 619-269-5004, or you may reach her by email at
tanya.SERVPROsdcsw@gmail.com.

24/7 Water Cleanup Company in San Diego

5/30/2018 (Permalink)

Here's a photo of saturated carpet at a residence in El Cajon, San Diego.

If you find yourself Googling the phrase "24/7 water damage cleanup company in San Diego", and you've landed on our page, look no further!  First thing is first, give us a call at 619-269-5004, someone will always answer the phone!

Now, the fact that you need emergency water damage cleanup in the middle of the night is not fun. But let your pain be our pleasure, our technicians can be onsite within 1 hour typically (yes, even in the middle of the night!), and they will begin immediately with emergency water extraction which will help prevent any secondary damage.

Once our water extraction has taken place and we've set up some specialty drying equipment, we'll set an appointment for the next day to review the entire scope of work with you and help you through the process. Whether you'll be paying out of pocket or filing an insurance claim, we can assist you every step of the way.

And you should know, SERVPRO of San Diego City SW is a preferred vendor for most insurance companies. This is important because it means you won't be stuck with a bill from an independent contractor, while your insurance company says their scope of work wasn't approved! 

Call us 24/7 at 619-269-5004.  

Does water damage cause mold?

5/30/2018 (Permalink)

A photo of suspected mold growth at a commercial office building in downtown San Diego.

Does water damage cause mold? The short and sweet of it is, yes, water damage can cause mold.

Mold spores live indoors and outdoors, truthfully, they're all around us. But mold needs two things to grow: a food source and moisture.

Examples of food sources for mold include porous items throughout our home, including, drywall, clothing, couches, flooring, shoes, walls and carpet. 

If you have water damage such as a roof leak, or a sewage backup, or a pipe burst, and the water damage isn't properly handled, you could be looking at a mold problem. And mold spores can start to colonize within 48 hours, so time is of the essence.

If you have water damage or suspect you have mold due to the musty odor, call us anytime at 619-269-5004.  We'd be happy to come out and give you a free assessment. 

Kitchen Fire Cleanup in Point Loma/Sunset Cliffs

5/29/2018 (Permalink)

Fire damage at a residence in Point Loma/Sunset Cliffs.

When SERVPRO of San Diego City SW got the call for a "small kitchen fire" in the Point Loma/Sunset Cliffs neighborhood of San Diego, originally the homeowner thought it would be a very small job and possibly just equipment rental from us. This was because the fire was contained quickly, and it was relatively small in what it actually burned. It actually originated from a faulty dishwasher electrical connection.

When our owner, Ben, arrived onsite to walk the job with the tenants, dialing in to the owner via phone, he explained to them that not only was this pretty significant fire / smoke / soot damage (the smoke and soot was in the central HVAC system, and when the odor gets in an HVAC system, it must be properly cleaned, so as not to disperse the particles once the system is turned on). There was also significant water damage to the downstairs, when the firefighters extinguished the fire in the kitchen. And thank goodness for that, as no one was injured thanks to the great work of the San Diego Firefighters.

It was thanks to Ben's honesty and communication, and him educating the tenants and owners on the true scope of the work, that we were selected to do the fire and water cleanup for them. They were so happy with our crews that we received all 10/10s on our customer satisfaction form! 

If you have fire, smoke, or soot damage here in San Diego, call SERVPRO of San Diego City SW 24/7 at (619) 269-5004.

24/7 Emergency Water Damage Removal

5/22/2018 (Permalink)

When unexpected water damage hits your property, allow SERVPRO of San Diego City SW to help.

Our highly trained and experienced water damage cleanup team and water restoration experts will arrive at your San Diego home or office usually within 1 hour of receiving a call. Whether it's water extraction that's needed, or an inspection using moisture monitoring equipment, we've got your back every step of the way.

We use commercial grade air movers and dehumidifiers to reduce the humidity in your home and restore your property back to normal. Once the dry out process is complete, we can handle repairs if you need us to.

SERVPRO has been providing mold removal, fire damage repair, biohazard cleanup, and water damage services since 1967.  We're the brand you know and trust. 

If you need urgent water damage cleanup services, we're here to help you 24 hours a day, 7 days a week. Call us anytime at 619-269-5004.

 or better.

Storm Damage Cleanup Experts in San Diego

5/18/2018 (Permalink)

This is a before photo from a category 3 storm cleanup that SERVPRO of San Diego City SW performed.

Storm damage isn't something that's usually on your mind as a homeowner or property owner in San Diego. We get it, we live in the land of sunshine and moderate weather pretty much year-round.

But storm damage in San Diego can and does happen. Just last summer, there was a sudden 12 minute downpour in south San Diego that caused severe damage to a commercial property that we did the emergency water cleanup work on.

If storm damage does hit your San Diego property, there is no one better to call than the team of SERVPRO of San Diego City SW. Not only do we do year-round water cleanup work here in San Diego County, but the last several years we've traveled to both Texas and Louisiana to assist with hurricane cleanup efforts there.

So when emergency water damage here in San Diego strikes your property, call us 24/7 at 619-269-5004. 

Commercial Water Damage Experts in San Diego

5/18/2018 (Permalink)

A shot from a recent commercial water damage cleanup job we did in downtown San Diego.

It's Monday at 7:30am, you are walking in to your office with coffee in hand and what do you find? A water soaked floor!

When you don't know where to turn or who to call, that's where SERVPRO of San Diego City SW (us!) come in.

We see this time and time again, where commercial properties that are not managed over the weekend end up discovering water damage first thing Monday morning when they come in to work from a weekend at home.

Your pain is our pleasure, and we make it our mission to help you get your property cleaned up, dried out and restored to preloss condition "Like it never even happened."

Water damage can be a huge headache, but it doesn't have to be. We'll hold your hand throughout the entire process and you can rest easy knowing you have trusted experts taking care of your property.

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Water Damage Cleanup Crew In San Diego

5/11/2018 (Permalink)

When you are looking for an emergency water damage cleanup crew in the San Diego area, look no further than the experts of SERVPRO of San Diego City SW.

Being centrally located, our average response time to an emergency water damage occurrence is less than one hour.  This means that 2am pipe burst that you have can be handled swiftly.  We also answer our phones 24 hours a day, 7 days a week, so you can reach us at any time, any day of the year, at 619-269-5004.

Since we opened our doors several years ago, we've quickly become the go-to restoration experts for property managers, plumbers, facilities managers, and homeowners alike. We can be trusted to take care of your property or your home and make it "Like it never even happened."

San Diego County Apartment Association Tradeshow Booth Winner

5/2/2018 (Permalink)

Here's Peter Pan, ok, fine, it's Tanya from our team, at the SDCAA Education Expo in 2018!

SERVPRO of San Diego City SW was thrilled to be a booth exhibitor at the 2018 San Diego County Apartment Association Education Expo! We had such a magical day meeting new friends and chatting with old friends as well.

Held on April 17 at the San Diego Convention Center, the theme was DISNEY, which made for a very magical and exciting day. Our team dressed as Tinkerbell and Peter Pan, and decorated our booth titled "Like it never even happened." land with a pirate ship filled with goodies for those who played our game and walked the plank! We also had a caricature artist onsite who provided attendees with awesome digital and printed drawings of themselves! See photo inset.

We were honored to take home the award for "Most Magical Booth" Exhibitors Choice! 

If you find yourself in need of water damage, mold remediation, fire and smoke cleaning, or hoarding packouts and cleanouts, please call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Commercial & Business Water Damage in San Diego

5/1/2018 (Permalink)

Here's a photo of Jordan, one of the owners of our franchise, onsite doing moisture monitoring.

When your commercial business faces water damage in San Diego, we want to be the ones you call. We have an average response time of less than 2 hours, and our team is dedicated to making your loss, "Like it never even happened."

We got a call several months ago from a large hotel in the San Diego area that had had a fire in one of their hotel rooms, and as a result of the fire and the fire being extinguished, three floors of hotel rooms were flooded in the process. This is actually fairly common, even if a fire is contained to one room or a small area of a structure or property, the secondary water damage can be massive, and it can be a massive headache.

But let your pain be our pleasure. We'd be honored to hold your hand through the process of restoring your business or property back from water damage. Our team is honest, we're thorough, and we will hold your hand every step of the way.

Truly there is no job too big or too small for us, and you can reach us 24/7 at 619-269-5004. When you are in San Diego and facing commercial or business water damage, SERVPRO of San Diego City SW is who to call.

Mold remediation in Imperial Beach, San Diego

4/24/2018 (Permalink)

Here's a photo of suspected mold growth at a multi-unit building in the Imperial Beach area of San Diego.

Here's a photo of a recent mold remediation job we performed in the Imperial Beach neighborhood of San Diego.

This call came from one of our regular property managers that call on us anytime they have a water damage, fire damage, or mold remediation need. They know they can trust SERVPRO of San Diego City SW to make it "Like it never even happened."

Any time you see visible mold or suspect you have mold, you'll want to call in a trusted mold remediation cleanup company to handle it for you. 

There are certain problems associated with high levels of airborne mold spores, though it's important to note it does affect each person differently. Some health issues that can result from being exposed to mold include allergic reactions, asthma episodes (though exposure to mold DOES NOT CAUSE asthma), irritations of the eye, nose and throat, sinus congestion, and other respiratory problems.

If you suspect you have a mold problem in San Diego, call SERVPRO of San Diego City SW at 619-269-5004.  We'll come out for free and do an inspection.

3 things to ask restoration companies in San Diego

4/3/2018 (Permalink)

A photo from a devastating fire in the San Diego area that our team was called in to assist with. Choose a fire cleanup provider that you can trust.

Research shows that the majority of consumers, both residential and commercial, find vendors by doing internet searches.  The internet is a powerful tool for finding resources, especially in emergency situations. Here are a few tips for choosing an emergency water damage or fire cleanup service provider in greater San Diego.

 1.) Make sure they have necessary licensure and certifications.

Anyone can claim to safely handle your emergency water situations, mold remediation, or fire cleanup, but ask them these questions. Are you licensed? Are you bonded? Are you insured? What are your certifications? SERVPRO of San Diego City SW is fully licensed, bonded, insured and we have all of the necessary industry certifications so that you know your home or business is in safe and skilled hands when you call us. 

2.) What kind of equipment and products do you use?

If you hear the word "bleach", RUN! SERVPRO of San Diego City SW uses all of the latest state of the art equipment, as well as "safe" cleaning and deodorizing products. Some mold remediation companies in San Diego are using bleach to treat mold, which is absolutely haphazard and not in your best interests. 

3.) Will you bill my insurance?

Some restoration companies in San Diego refuse to bill your insurance and work with your insurance carrier to come to an agreed cost. With SERVPRO of San Diego City SW that is never the case. We work directly with your insurance company and your insurance adjuster, and when a loss is covered, we'll always agree on a cost and scope with them, so you aren't left paying a bill that is double what your insurance has agreed to pay. We pride ourselves on strong relationships with insurance carriers and insurance adjusters in San Diego, and we are known for doing the right thing and making the customer (YOU) happy. If you have any emergency water damage, fire smoke and soot cleanup, or mold remediation needs in San Diego, call us 24 hours a day, 7 days a week, at 619-269-5004.

SERVPRO of San Diego City SW and Hurricane Harvey

4/2/2018 (Permalink)

Here's one of our owners, Ben, walking back to the car after doing a walk through for a family affected by Hurricane Harvey.

Back when Hurricane Harvey struck the Gulf Coast in 2017, we all knew pretty quickly that the devastation would be wide and massive. What we didn't know is that so many of our incredible team members would volunteer to uproot themselves from their daily life here in San Diego and travel to Texas to assist with cleanup efforts.

Once we got word that floodwaters were receding, 6 of our team members as well as our two owners, Ben and Jordan, made the drive out to Houston where we had rented an AirBnB and began cleanup efforts for a number of families in the greater Houston area.

All in all, our team was out there for about 5-6 weeks. They said goodbye to their families and normal lives, because they knew this was a historic opportunity to assist families who needed the help getting back into their homes.

We made lasting relationships and our clients have invited us to stay with them anytime we're back in town! Though hopefully next time it'll be for fun, and not for a natural disaster cleanup.

Meet Toni from the SERVPRO of San Diego City SW Team!

3/15/2018 (Permalink)

Here's Toni, one of our incredible Administrative Assistants for the SERVPRO of San Diego City SW team. :)

It's been a little while but we're back at it! We are continuing our series of interviews with the team members of SERVPRO of San Diego City SW who proudly serve our customers each and every day! Here is Toni, one of our new employees, who is an Administrative Assistant. If you call our office, chances are you'll be talking to Toni!

1.) How long have you been in the industry?

Only six weeks now! :) 

2.) How did you end up at SERVPRO of San Diego City SW?

I previously worked with our lovely other office team members, Tawny and Amy! I was looking for a change and the rest is history!

3.) What's your favorite thing about your job?

Without a doubt, the wonderful people here and the opportunity to learn a new field.

4.) What do you like to do in your free time?

Single mom to two teenagers. What free time? Seriously, when I am able to, I love to read, take our dog Bleu to the beach, go to movies, hang out with my "sisters" and have a few glasses of wine.

5.) Tell us one interesting thing about you.

Well, I am a die hard rock and roller and have been to too many concerts to count over the years. The good news is that I have mellowed out over the years, some what!

 To learn more about Toni, or to utilize our water damage, fire cleanup, or mold remediation services, call SERVPRO of San Diego City SW at 619-269-5004.  

SERVPRO of San Diego City SW team & fire cleanup efforts

3/13/2018 (Permalink)

Back in late 2017 when wildfires ravaged northern California, the SERVPRO of San Diego City SW had the opportunity to travel up to Napa/Sonoma and assist with the fire cleanup efforts. Though we may be based in downtown San Diego, and most of our business is in the greater San Diego area, when duty calls, our incredible team jumps at the chance to serve.

Our team spent over a month doing commercial and large residential smoke and soot damage cleanup.

One of the properties we helped get back into business was a commercial retail center that included restaurants, shops, candy stores, etc. The entire property consisted of approximately 100,000 sq. feet of retail space. If you have extensive commercial (or residential) smoke and soot damage and require cleaning services in San Diego, call us 24/7 at 619-269-5004. Our team would be happy to hold your hand through the entire process.

Hoarding Cleanup in San Diego, California

3/13/2018 (Permalink)

This is an "after" photo of a hoarder cleanup we did for a family in the North Park area of San Diego.

If you or a loved one are in need of mild to severe hoarding cleanup services, let the SERVPRO of San Diego City SW team hold your hand through the process.

Hoarding is a complicated and multi-dimensional problem. It can be wrought with emotions, and because of that, you or your loved ones will want a kind, dedicated and professional team to assist you.

When you choose a team like ours to assist you with your hoarding cleanup here in San Diego, you'll get a dedicated group of professionals who care about restoring your property back to livable and safe conditions.

The SERVPRO of San Diego City SW Hoarding Cleanup Services include:

  • Free estimate and on-site evaluation
  • Pack-rat/trash and clutter clean out
  • Animal feces/urine cleanup and disinfection
  • Deodorization
  • Search and recovery of valuable items
  • Packaging and storage of personal belongings
  • Hypodermic needle/syringe recovery and disposal
  • Thorough cleaning and disinfecting 
  • Reconstruction services, if needed

If you or your loved one need assistance with hoarding and pack-rat clean out services here in San Diego, call us at 619-269-5004. You'll be in good hands with us.

Mold and Water Damage in Escondido, CA

3/6/2018 (Permalink)

Mold under a bathroom vanity at a home in Escondido, CA.

This photo of mold and water damage in Escondido, CA shows what can happen to you if water damage goes undetected.  In this instance, the mold was quite minimal, compared to some other jobs we've performed!

 When we got the call from the property manager of the home, SERVPRO of San Diego City SW technicians were onsite within an hour to assess scope and damage. Through the entire process we communicated with the property manager, tenant, insurance adjuster, as well as at times the owner of the property, keeping everyone apprised of the process. When you work with a company like SERVPRO of San Diego City SW, you aren't just getting our field expertise, you're getting a team of professionals dedicated to holding your hand through the entire process of filing a claim, working with your insurance company and adjuster, etc. On this particular job, due to extensive damage, the shower had to be pulled, vanities had to be pulled, as well as some flooring. In truth, we always do our best to save as much as we can, but in this case and every case, we always follow best practice. If you think you have a mold problem in San Diego, call SERVPRO of San Diego City SW at 619-269-5004. We always do free walk throughs and free estimates.

Sewage Backup Cleanup in San Diego

2/20/2018 (Permalink)

A photo of a bathroom that had a sewage backup in the downtown area of San Diego.

It's not pleasant having to deal with a sewage backup. We often get calls from San Diego homeowners or renters that need help with cleaning up their home or place of business after a sewage backup occurs.

 Three common causes of sewage backups are: A ClogJust like drain pipes, main sewer lines can become clogged, which can cause sewage backups in your home. If it's just one toilet, sink or tub that seems to be giving you trouble, it could just be a clog in that drain. However, if a flush creates a sewage backup in your home, you probably have a blockage in your main sewer line. A few tips to try and prevent clogs are: 1. Do not use your toilet as a waste basket! Flush only toilet paper down your toilet.2. Avoid dumping large quantities of anything down your garbage disposal. Use the trash bin instead.3. Do not pour grease down your drain. Grease and fat, even when liquid, can harden your plumbing, collecting debris and creating a fierce clog. Tree RootsAnother common cause of home sewer backups is tree roots. Even if the area directly above your sewer line is free of trees, roots from a neighboring yard could be the cause of your sewage backup problem.Collapsed and/or broken sewer linesIf you San Diego home or property, your sewage backup could be caused by broken, cracked, or collapsed lines. Plastic sewer lines have become the norm now, but most older homes were built using cast iron and clay piping that can break down over time. If you are dealing with a sewage backup in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. Our trained team of professionals can get your home clean and back in shape "Like it never even happened."

San Diego Commercial Water Damage

2/13/2018 (Permalink)

Here's a photo of a commercial building in Poway that suffered from serious damage. This is a "during the cleanup" shot.

It's true that commercial water damage in San Diego is often the result of floods and water that comes from weather events and storms, especially here in San Diego. But - what many business owners and business space renters forget is that storms and severe weather are not the only cause of floods and water damage to a commercial property. Commercial water damage in San Diego is surprisingly common year-round, and it can have a drastic effect on the operation of your business. Here are some of the more common causes of water damage to commercial buildings.

1. Sprinkler system malfunction

This one we see A LOT! And usually it happens on weekends when one comes in to the office Monday morning to an incredible amount of water damage. Some office and retail buildings have sprinkler systems that work in conjunction with fire protection systems. These sprinklers come in handy during a fire emergency, but they can also cause commercial flood damage if they are faulty or in need of replacement. 


2. Damaged appliances and equipmen

Any business that makes use of appliances or equipment (common in restaurants and catering facilities), can find themselves in a messy water damage situation if an appliance fails and sends water across the building. 

3. Broken pipes and plumbing

If the plumbing system in your workplace fails, the end result could be minor to serious water damage. We've seen it all here at SERVPRO. 

 
4. Backed up sewer lines 

Another common cause of commercial water damage in San Diego is backed up sewer lines. Often this comes as a surprise. If the sewer line to your building becomes backed up or damaged, there are some potential dangers associated with contaminated Black Water. We have certified IICRC technicians to help.

 
If your business has suffered commercial water damage, SERVPRO of San Diego City SW will get you back up and running again. Call us anytime 24/7 at (619) 269-5004 for fast help.  Check out our team here.

Preparing Your San Diego Business For an Earthquake

7/13/2017 (Permalink)

An earthquake can happen at any time, so read on for a few quick tips on how to make sure your business is prepared. And remember, when disaster strikes, you can always call SERVPRO of San Diego City SW for assistance.

"An earthquake can happen at anytime and anywhere. Unlike many other natural disasters, earthquakes can strike during any season. It can also occur with little to no warning at all. 

Earthquakes can knock out heat, power, and communications services, sometimes for days at a time, leaving people stuck without utilities or other services. Your goal for protection is to learn to Drop, Cover, and Hold On during an earthquake.

Most casualties and injuries during an earthquake occur when: people fall while trying to walk or run during the shaking; when they are hit by falling, flying, or sliding items or non-structural debris; and/or when they are struck or trapped by collapsing walls or other parts of the building.

The America’s PrepareAthon! How to Prepare for an Earthquake explains what the public should do before, during and after an earthquake:

  • To prevent potential injuries, take the time to secure your space. Secure items that might fall, fly, or slide in an earthquake. Imagine if the room was picked up and shaken up and down and side to side and then determine what items would be thrown around.
  • Make sure your business is safer during earthquakes and more resistant to earthquake damage. Get professional help to assess the building’s structure and then take steps to install nonstructural solutions, including foundation bolting and cripple wall bracing.

The America’s PrepareAthon! Prepare Your Organization for an Earthquake Playbook  explains how business owners can take the necessary steps now to prepare themselves and their staff for an earthquake.  

The playbook helps to enhance organizational coordination and communication on preparedness and operational continuity by recommending the following:

  • Hold a preparedness discussion to explain company plans and policies to motivate employees to be better prepared at home and work;
  • Explain and practice Drop, Cover, and Hold On;
  • Conduct a tabletop exercise with your staff to ensure that the organization is familiar with and knows how to implement readiness plans;
  • Develop an employee communications plan with all staff contact information, including emergency points of contact;
  • Sign up for local alerts and warnings in your community; and
  • Organize and keep handy important documents such as insurance information and rental or mortgage agreements.

It is important that business owners discuss their plans with their employees to ensure they are aware of what to do and where to go during an earthquake threat.

Tips for Fire Damage Restoration

7/7/2017 (Permalink)

Smoke and Soot Damage in San Diego

Tips for Fire Damage Restoration

Fire in business or fire in home causes a lot of devastation to a property. Fire damage restoration is difficult and nearly impossible to tackle alone. This is where the assistance of commercial fire damage restoration experts like SERVPRO of San Diego City SW may be necessary to deal with the fire loss. Before experts arrive to manage the fire loss in business buildings or at home, those affected can do a few things to do some fire cleanup themselves. The following tips will assist one in preventing further fire damage before help from experts arrives.

Improving Air Quality of the Room

Where there is fire, there is smoke. Smoke damage and soot damage are two of the expected outcomes of commercial fire damage. Smoke affects the air quality of the room after the fire damage and should be dealt with properly. It should be properly cleaned, but until help arrives you can open doors and windows and that will help improve air quality, as well as protect those doing the fire cleanup.

Cleanup of Smoke Damage on the Wall

When an outbreak of fire in a home or fire in a business building occurs, there will be smoke damage to the walls, wallpaper, paint, and other surfaces. Employees or residents can use detergents to clean the regions where there was not too much smoke damage. Smoke will cause soot damage, so they should try to dust the greasy soot off from the surface first before scrubbing it clean during fire cleanup.

Getting Rid of Mold and Getting Rid of Mildew

In most cases, fires are extinguished using water, depending on the cause. Mold and mildew that result from water being used to put out the fire do need special attention. In cases like this, it's best to let commercial fire damage cleanup experts handle the mold and mildew, because of serious health issues that can be caused by exposure to mold. Also, commercial fire cleanup experts knows the best fire cleanup techniques and procedures to prevent contamination of clothing, carpets, furniture, walls, and vents.

Cleaning of Flooring/Carpet

When putting out a fire, the carpets, furniture, and floors will absorb most of the water. The individuals doing fire damage restoration should pull up any carpets and remove furniture which have water damage and replace or repair them. The floors need to be dried or replaced if the water seeps underneath. Commercial fire damage restoration professionals can come and help you to do the drying with their equipment. 

The best thing one can do is familiarize themselves with the above information. This will help deal with fire damage restoration in San Diego when there is an outbreak of a fire in a business or fire in a home. This will help recover from a fire loss sooner rather than later. Contacting commercial fire damage restoration experts is the best first-step!

Visit http://www.SERVPROsandiegocitysw.com/ for more information on fire damage.

Top Commercial Mold Damage Tips to Remember After a Flood

7/7/2017 (Permalink)

Top Mold Damage Tips to Remember After a Flood

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affected indoor air quality, can cause significant property damage, and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in San Diego.

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure. 

Protect Yourself

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask.

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the mold is properly remediated. We promise, it could save you a lot of time, money and headaches in the future. Visit http://www.SERVPROsandiegocitysw.com/ for more information on mold removal.

When Unexpected Storm Damage Ruins Your Home

7/7/2017 (Permalink)

Here in beautiful San Diego, we don't often have severe weather. But residential storm damage does happen each and every year. If mother nature takes its toll and damages your property, use these 7 tips for cleaning up after a storm.

1. Get Protective Clothing. Prior to going inside your home, it is imperative that you wear protective boots, clothing, gloves, eye protection, and a mask. Flood waters carry sewage, bacteria and chemical compounds that may be dangerous.

2. Document the Damage.  To help with insurance and FEMA claims, you really need to document the damage as soon as it's safe to do so. Take photos and videos of your entire home from each and every angle. Make sure to get exterior and interior photos!

3. Water Extraction.  This, you may need help with. Flood water contains potentially dangerous bacteria, rodents, and insects. It's recommended that you have water extraction handled by a locally owned and operated professional disaster response team.

4. Open Windows. Circulating fresh air is an important step for cleaning up after flood damage and preventing mold growth. 

5. Remove Personal Items. Furniture, clothing, and other items in the house can be removed to speed the drying. Prior to throwing away damaged items, take photographs, and have them evaluated to see if they can be cleaned and restored. 

6. Remove Carpeting, Wet Drywall, and Insulation. If the storm water contains sewage, which many floods do, the flooring in the home will probably have to be removed. Drywall and insulation that has been touched by flood waters and saturated will also have to be removed. This helps prevent future mold growth.

7. Scrub Every Surface.  Each and every surface should be scrubbed with a powerful disinfectant. Your local SERVPRO of San Diego City SW is available 24x7 and stands at the ready to inspect, extract water, disinfect, dehumidify, and restore your home quickly.

This list might seem overwhelming, and it is. Cleaning up and restoring your home after a storm or water damage in San Diego requires hard work, proper tools, and specialized equipment. SERVPRO of San Diego City SW Is locally owned and operated, and we'll work directly with your insurance company for a stress-free claim. Call us 24/7 at (619) 269-5004.

Water Damage in San Diego

7/3/2017 (Permalink)

Water Damage in San Diego

There are many scenarios that cause water damage to your home or business. SERVPRO of San Diego City SW knows that water damage emergencies in your home can be traumatic for you and your family. That’s why it’s critical for professionals to immediately address, assess and fix the problem.

Causes of Water Damage

Sometimes appliances can cause more harm than good. When your washing machine, dishwasher, sink or toilet flood, we can be there to fix the problem and restore damage from water quickly.

We have experience with water damage restoration from the following:

Leaking water lines or pipes

Overflowing sinks, bathtubs or toilets

Backed up sewage and septic tank lines

Washing machine or dishwasher overflow

Heavy rain or storms

And more.

SERVPRO of San Diego City SW is always there for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full menu of service options to restore your property, including:

Water damage assessment

Water extraction

Drying of affected areas such as walls, carpet, padding and furniture

Cleaning and restoration of possessions such as clothes, linens, books and documents

Remediating mold and mildew damage

Locating and repairing the source of leaking water

Storm damage repair

Assisting with filing insurance claims

Why Call Us for Water and Flood Damage Repairs?

We respond and work quickly – Depending on the extent of the damage, we may be able to restore water damage in your home in as little as three days.

We help with your claims – Working with insurance companies while recovering from water damage is stressful. We can work with your insurance company to settle claims quickly.

Water Damage in San Diego

There are many scenarios that cause water damage to your home or business. SERVPRO of San Diego City SW knows that water damage emergencies in your home can be traumatic for you and your family. That’s why it’s critical for professionals to immediately address, assess and fix the problem.

Causes of Water Damage

Sometimes appliances can cause more harm than good. When your washing machine, dishwasher, sink or toilet flood, we can be there to fix the problem and restore damage from water quickly.

We have experience with water damage restoration from the following:

Leaking water lines or pipes

Overflowing sinks, bathtubs or toilets

Backed up sewage and septic tank lines

Washing machine or dishwasher overflow

Heavy rain or storms

And more.

SERVPRO of San Diego City SW is always there for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full menu of service options to restore your property, including:

Water damage assessment

Water extraction

Drying of affected areas such as walls, carpet, padding and furniture

Cleaning and restoration of possessions such as clothes, linens, books and documents

Remediating mold and mildew damage

Locating and repairing the source of leaking water

Storm damage repair

Assisting with filing insurance claims

Why Call Us for Water and Flood Damage Repairs?

We respond and work quickly – Depending on the extent of the damage, we may be able to restore water damage in your home in as little as three days.

We help with your claims – Working with insurance companies while recovering from water damage is stressful. We can work with your insurance company to settle claims quickly.

For all your water damage restoration and repair needs, call SERVPRO of San Diego City SW 24/7 at (619) 269-5004.

Storm Damage Cleanup Specialists in San Diego

6/29/2017 (Permalink)

When your San Diego home or business is facing a disaster, you don’t need to face it alone. SERVPRO of San Diego City SW is a professional water restoration business, and we can help you take care of the overwhelming number of things that need to be done. Some things are highly technical and insurance policies require proper mitigation treatments, otherwise they could potentially not cover expensive secondary damage. SERVPRO of San Diego City SW is a fully licensed and locally owned restoration and remediation company, and we are highly proficient in full service restoration from start to finish. Our damage restoration technicians are highly trained, experienced, and hold specialist certifications such as IICRC, CRA, and we back them up with our state-of-the art specialty drying equipment.

We are the experts when it comes to water damage restoration, fire damage restoration, and mold remediation services in San Diego, California. Our pack out division can remove your furniture and other belongings and protect them from further damage, storing them at our secure facility.

San Diego may not get a lot of storm damage cleanup, but we do get some. Our storm damage repair services range from debris cleanup to complete reconstruction. Our damage restoration technicians are highly trained, experienced, and hold specialist certifications such as IICRC, CRA, and we back them up with our state-of-the art specialty drying equipment.

We serve both residential and commercial clientele throughout San Diego County, and we’re available 24 hours a day, 7 days a week. Call us at (619) 269-5004.

Why Choose SERVPRO of San Diego City SW

6/29/2017 (Permalink)

When your home is business is suffering from water damage, it can be overwhelming selecting a restoration company in San Diego. Here are just some reasons why other San Diegans routinely turn to SERVPRO of San Diego City SW for their water mitigation needs.

Not only do we serve residential and commercial clientele throughout San Diego County, you can turn to us at any time of the day or night and rest assured we’ll get the job done right. We live for making our customers happy and satisfied, no questions asked. We guarantee a job well done.

Whether you have a broken pipe, a burst washing machine hose, or a leaking water heater, you will want a professional water extraction and often structural drying to prevent crumbling drywall, warped and cracking wood. By hiring professionals now, you can avoid a need for mold remediation later. Sewage backups in San Diego are clearly a health problem, but even water from clean sources become loaded with bacteria and viruses in just 24 hours. There’s a lot more to it than just pumping out water. Our specialty drying equipment and years of experience and training make all the difference in a quick recovery and a slow, much more expensive restoration.

If needed, we have a pack out division that can remove furniture and other personal belongings from harms way, and store them in our secure facility until your home or business is back in tip-top shape. We’ll return them, unpack them, and we’ll work closely with your insurance company to help expedite your claim.

Call us at (619) 269-5004.

Mold Mold Mold. Everything you want to know.

6/28/2017 (Permalink)

Mold

Mold is a term used to refer to fungi that grow in the form of multicellular thread-like structures called hyphae. Fungi that exist as single cells are called yeasts. Some molds and yeasts cause disease or food spoilage, others play an important role in biodegradation or in the production of various foods, beverages, antibiotics and enzymes.

Mold is also found in damp building materials where it often appears like stains and comes in a variety of colours. A must smell is an indication of microbial growth even when there is no visible growth. If mold is allowed to grow in homes or offices it can contribute to poor indoor air quality. Some molds such as the Dry Rot Fungus, Serpula lacrymans, are highly destructive. For more details about dry rot fungus read Occurrence and Significance of Dry Rot Fungus, Serpula lacrymans.

Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.

Molds release small “spores” into the air. So, when mold grows indoors, the number of mold spores and fragments is usually higher indoors than it is outdoors. These spores are small enough that people can actually inhale them deep into the lungs. Inhalation of spores poses risk of developing respiratory problems. With the exception of winter months mold spores are always present outdoors.

If you have a mold problem in your San Diego home or business/commercial property, call SERVPRO of San Diego City SW at 619-269-5004.

Information from: http://www.moldbacteriafacts.com/what-is-mold/

Protect your San Diego commercial property from rain or storm damage

6/28/2017 (Permalink)

Protect your San Diego commercial property from rain or storm damage

Gutters are a very important part of roofs for commercial buildings as they are responsible for transporting water and debris off of roofs. Especially in stormy seasons, it is important to ensure gutters are functioning to their highest ability.

Removal of water and debris in gutters lightens the load on the roof, preventing the possibility of roof leaks and caving under stress from weather. It is important gutters are maintained in optimal working condition to prevent damage to the entire commercial or residential structure. Even though we don't see TOO much rain in San Diego, it's a good idea to be cautious.

Gutters should be inspected twice yearly and cleared of debris that could prevent flow of water and materials from roof. Also, check for standing water in gutters as it could indicate inadequate flow of water. Water should be moving down off the roof toward storm drainage areas. Keeping trees trimmed near the roof will alleviate stress on gutters because the branches will not slow water flow or contribute more debris to gutters.

Ensure water is being funneled away from the building once off the roof, as flooding can sometimes occur due to runoff not having proper.

Water stains on the internal ceiling can indicate a roof leak.

In the case of water damage, roof leaks, and storm damage, SERVPRO of San Diego City SW provides 24-hour emergency services. Call us at 619-269-5004.

Mold Remediation in Schools and Commercial Buildings

6/28/2017 (Permalink)

MOLD

As the public becomes more aware about the effects of mold exposure, concern about indoor mold has steadily increased. Here are some guidelines for the remediation/cleanup of mold and moisture problems in schools and other commercial buildings. These guidelines serve as a tool to protect the health of building occupants and remediators, and have been designed for:

  • Building managers
  • Custodians
  • Others who are responsible for commercial building and school maintenance

It should serve as a reference for potential mold and moisture remediators. Using this document, individuals with little or no experience with mold remediation should be able to make a reasonable judgment as to whether the situation can be handled in-house. It will help those in charge of maintenance to evaluate an in-house remediation plan or a remediation plan submitted by an outside contractor1. Contractors and other professionals who respond to mold and moisture situations in commercial buildings and schools may also want to refer to these guidelines.

Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors.

Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on.

Many types of molds exist. All molds have the potential to cause health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to mold. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate/clean up any existing indoor mold growth.

Since mold requires water to grow, it is important to prevent moisture problems in buildings. Moisture problems can have many causes, including uncontrolled humidity. Some moisture problems in buildings have been linked to changes in building construction practices during the 1970s, 80s and 90s. Some of these changes have resulted in buildings that are tightly sealed, but may lack adequate ventilation, potentially leading to moisture buildup. Building materials, such as drywall, may not allow moisture to escape easily. Moisture problems may include:

  • Roof leaks
  • Landscaping or gutters that direct water into or under the building
  • Unvented combustion appliances
  • Delayed maintenance or insufficient maintenance are also associated with moisture problems in schools and large buildings

Moisture problems in portable classrooms and other temporary structures have frequently been associated with mold problems. 

When mold growth occurs in buildings, adverse health problems may be reported by some building occupants, particularly those with allergies or respiratory problems. Remediators should avoid exposing themselves and others to mold-laden dusts as they conduct their cleanup activities. Caution should be used to prevent mold and mold spores from being dispersed throughout the air where they can be inhaled by building occupants.

When your school or commercial property or place of business is suffering from mold exposure in San Diego, call SERVPRO of San Diego City SW. We’re available 24/7 at 619-269-5004.

info by: https://www.epa.gov/mold/mold-remediation-schools-and-commercial-buildings-guide

What to do if you have a sewage backup in San Diego

6/27/2017 (Permalink)

What to do if you have a sewage backup in San Diego

If you are dealing with a sewage backup in San Diego, first, know you aren’t alone. It’s quite common actually. A sewage backup, or contaminated water backing out of your tub, sink or toilet can be a nightmare. The truth is you can’t, and shouldn’t do very much. Sewage contaminated water is dangerous to your health and should be avoided at all costs. The first thing you’ll want to do is follow the steps below.

  • Determine the source
  • Stay out of the area and avoid cross contamination
  • Arrange cleanup services (SERVPRO of San Diego City SW)
  • Call your insurance company

While you wait for the cleanup crew to arrive

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water, more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains Diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These disease survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of San Diego City SW to schedule emergency Service to have the job taken care of “Like it never even happened.”

Arrange Services with SERVPRO of San Diego City SW

Call an Emergency Restoration company such as SERVPRO of San Diego City SW as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made, or at the very least inadequate equipment – and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means within 1 hour from notice of loss (When you call), a SERVPRO professional will contact you to arrange services. Within 4 hours of notice of loss, a SERVPRO professional will be onside to start mitigating services. Within 8 business hours, a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional. If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a SERVPRO who can so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of San Diego City SW as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO will arrange to have your walls and flooring replaced and then it will be like it never even happened. 

Meet the SERVPRO of San Diego City SW Team: Lisa

6/9/2017 (Permalink)

hi Lisa!

Drafts (36) - lisa.SERVPROsdcsw@gmail.com - Gmail

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Lisa! Tell us where you are from.I grew up in Alta Loma, California. It's about an-hour-and-a-half east of Los Angeles. Though San Diego feels like home to me! I've lived in San Diego for over 5 years now and it's where some of my happiest memories have been made - getting engaged, getting married, and having my adorable and incredible 8-month old son. How did you get started in the mitigation/remediation industry in San Diego?Through my husband, Ben - when he bought the company! Ben and his business partner, Jordan, saw an incredible opportunity and took it. Originally I didn't have anything to do with the business as I worked in marketing in the private sector. After our son was born and as the company has grown so much, it just made sense for me to get involved and join the team. I haven't looked back since. What's your favorite part of your job?A few things. First and foremost, being in the emergency services industry in San Diego can be difficult. Our customers are often dealing with surprise, emergency situations where their home is destroyed. I'm really proud to be a part of a team that is truly compassionate, good people who want what is best for the people we serve. I'm so proud to honestly say we put our customers above the bottom dollar. We care about doing good work, having good communication, and follow through. I also love that we're a company who puts family first. Both owners, Ben and Jordan, know what REALLY matters in life, and we offer a very family-friendly office.What do you like to do in your spare time?Spending time with my husband and our infant son, working out, cooking, and traveling as much as we can!

Meet the SERVPRO of San Diego City SW Team


When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company!
 
Meet Lisa!
 
Tell us where you are from.
I grew up in Alta Loma, California. It's about an-hour-and-a-half east of Los Angeles. Though San Diego feels like home to me! I've lived in San Diego for over 5 years now and it's where some of my happiest memories have been made - getting engaged, getting married, and having my adorable and incredible 9-month-old son.
 
How did you get started in the mitigation/remediation industry in San Diego?
Through my husband, Ben - when he bought the company! Ben and his business partner, Jordan, saw an incredible opportunity and took it. Originally I didn't have anything to do with the business as I worked in marketing in the private sector. After our son was born and as the company has grown, it just made sense for me to get involved and join the team. I haven't looked back since.

What's your favorite part of your job?
A few things. First and foremost, being in the emergency services industry in San Diego can be difficult. Our customers are often dealing with surprise, emergency situations where their home is destroyed. I'm really proud to be a part of a team that is truly compassionate, good people who want what is best for the people we serve. I'm so proud to honestly say we put our customers above the bottom dollar. We care about doing good work, having good communication, and follow through. I also love that we're a company who puts family first. Both owners, Ben and Jordan, know what REALLY matters in life, and we offer a very family-friendly office.
 
What do you like to do in your spare time?
Spending time with my husband and our son, working out, cooking, and traveling as much as we can!

How Much Does Fire Restoration Cost?

6/6/2017 (Permalink)

How Much Does Fire Restoration Cost?

How much will it cost? That’s one of the most common questions we get when people call us. It’s easy to just throw out a number, but that wouldn’t be an honest or well-thought out reply. Any fire damage restoration business that offers an answer over the phone to that question is most likely just trying to get your business, and may bill a larger price than initially quoted. With SERVPRO of San Diego City SW, our fire experts will come onsite and review the scope of work with you before we present you with a final estimate. A variety of factors affect the total cost of any fire damage job. We know this from years of experience handling fire (and water, and mold) jobs in San Diego. Sometimes it’s a quick and easy, inexpensive clean, and other times it’s an expensive restoration.

If you would like more information, call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Some usual costs associated with fire damage restoration include:

  • Water Damage – This is usually because water is what is used to extinguish a fire. If the water isn’t removed quickly enough, extra damage can occur.
  • Walls/Structural Damage – One of the first things to inspect is how a fire has effected the structural strength of a home or commercial property.
  • Soot Cleanup – Soot must be removed before any specialized cleaning or deodorizing can take occur.

For a free estimate on your fire restoration job, call SERVPRO of San Diego City SW at (619) 269-5004.

Meet the SERVPRO of San Diego City SW Team: Amy

6/6/2017 (Permalink)

Meet Amy.

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Amy! Tell us where you are from.San Diego, California How did you get started in the mitigation/remediation industry in San Diego?I previously worked in Human Resources with our amazing Office Manager, Tawny. What's your favorite part of your job?My favorite part of my job is the connection that you make with the clients, while helping them deal with whatever unforeseen circumstance that they are going through. They are always so grateful and kind. 
What do you like to do in your spare time?I love spending time with my family. We enjoy cooking meals together, swimming, bonfires, and camping. While we are all huge foodies, my two daughters love to go shopping!

Meet the SERVPRO of San Diego City SW Team: Tawny

6/1/2017 (Permalink)

Hi, Tawny!

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Tawny. Tell us where you are from.  Sunny San Diego! Born and raised. How did you get started in the mitigation/remediation industry in San Diego? Ben, one of our amazing owners! We used to work together for a major retail company here in San Diego. When he was looking for an Office Manager to join SERVPRO of San Diego City SW he reached out to me. It was scary to leave for what was a new company at the time, but truly it was the best thing I ever did! I'm so glad I took the chance. What's your favorite part of your job? I have more the 1 favorite part of my job. First is the great team of people I work with, it makes coming to work enjoyable. The other favorite part of my job is, you never know what to expect, everyday is different. It makes it exciting, in this industry there is never a dull moment! What do you like to do in your spare time? In my spare time, I like hanging out with my family, going to the beach, going to the desert, and shopping!

Residential Smoke and Soot Fire Damage in San Diego

5/26/2017 (Permalink)

SERVPRO of San Diego City SW has been a trusted partner in helping homeowners restore their homes from residential fires throughout San Diego. 

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of San Diego City SW have the specialized fire restoration training needed to restore your home to pre-fire condition.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

When A Fire Strikes Your San Diego Home

5/26/2017 (Permalink)

With fire season soon upon us, you'll want to know who to call should you find yourself the unfortunate victim of a residential fire.

That's where SERVPRO of San Diego City SW comes in. We've been the trusted fire cleanup and restoration company for San Diego for some time now.

Our team of compassionate individuals understand how devastating fire damage can be. We take a detailed and thorough approach to fire damage cleanup, repair and restoration. When you call us, you get a trusted industry source and a customer service team that's compassionate and willing to go the extra mile for you and your family.

Our fire damage cleanup services include, but aren't limited to:

  • Deodorization
  • Soot removal
  • Floor and furniture cleaning

You're in good hands if you call SERVPRO of San Diego City SW. We're a family-owned and operated company who are willing to hold your hand through the devastating aftermath of a residential fire.

Call us 24/7 at 619-269-5004.

All About Mold

5/26/2017 (Permalink)

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Got a mold problem in San Diego? Call SERVPRO of San Diego City SW at 619-269-5004. We're trusted mold remediation experts and would be happy to give you a free estimate.

Emergency Water Damage Tips For Your San Diego Property

5/26/2017 (Permalink)

Emergency Water Damage Tips For Your San Diego Property

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004 for all of your emergency water removal needs. Our trusted experts can be onsite in under an hour.

What Is Black Mold?

5/26/2017 (Permalink)

What Is Black Mold?

You may have seen news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of San Diego City SW immediately. 

If You See Signs of Mold, Call Us Today – (619) 269-5004

Commercial Mold Remediation In San Diego

5/26/2017 (Permalink)

Commercial Mold Remediation in San Diego

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of San Diego City SW, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (619) 269-5004

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of San Diego City SW can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of San Diego City SW training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Emergency Storm Cleanup In San Diego

5/26/2017 (Permalink)

Storm Damage Cleanup and Restoration

SERVPRO of San Diego City SW has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Why Choose SERVPRO of San Diego City SW?

We're Faster to Any Size Disaster

When a storm hits your San Diego home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

Learn More

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of San Diego City SW can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Learn More

Locally Owned Company with National Storm Resources

SERVPRO of San Diego City SW is locally owned and operated—so we live and work here too, and are proud to be part of the San Diego community.

Call us 24/7 at 619-269-5004.

SERVPRO's Disaster Recovery Team

5/26/2017 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2016 Louisiana Flooding
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

What Causes Commercial Water Damage?

5/18/2017 (Permalink)

What Causes Commercial Water Damage?

Most commercial property owners in San Diego assume their property can only suffer significant water damage during torrential downpours and rare flooding from rainstorms. While this can be true, weather like this is few and far between in San Diego county.

Believe it or not, the most common commercial water damage disasters happen from the following:
 
1.) Sprinkler systems
 
Some office and retail buildings still have outdated sprinkler systems that work with fire protection systems. While these sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are in need of replacement. 
 
2.) Appliances and Equipment
 
We see this most often in restaurants and catering halls, as well as businesses that have appliances and equipment that make use of water. If the appliance falls and sends water across your building, especially on a Friday afternoon when no one is in until monday monring, you may come in to face a water emergency! We've seen this happen A LOT.
 
3.) Broken pipes and plumbing
 
Just like in residential properties, if the plumbing system in your workplace fails, water damage could happen! 
 
If your business or commercial property is suffering from commercial water damage, SERVPRO of San Diego City SW is happy to get you back up and running in record time! Contact us 24/7 at 619-269-5004 for speedy help.

Prevent a Residential House Fire

5/18/2017 (Permalink)

Prevent a Residential House Fire

Very few of us spend time thinking about residential house fires in San Diego. It's not something you ever think will happen to you, and we hope it doesn't! Here are a few tips though to help you keep your home as safe as possible and free from the risk of fire.

Top Cause of House Fires? Faulty Wiring and Outlets

-Check the electrical cords throughout your home for signs of fraying and replace all frayed wires

-Do not pinch or cover electical cords with items such as rugs

-Be aware of the capacity of your home's electrical system! Do not overload your circuits. If in doubt, consult a licensed electrician

-Understand the difference between surge protectors and power strips. Both allow you to plug in multiple electronic devices, but only the surge protector will help protect these devices from a power spike. Use surge protectors to protect valuable electronic devices, such as computers and televisions.

We hope this information helps you in keeping your home and family safe. If you do have a residential fire in San Diego county, call SERVPRO of San Diego City SW. Our team is available 24/7 at 619-269-5004. During this overwhelming time, we will hold your hand through the entire process.

After the fire: Tips for Dealing with Fire Damage In Your San Diego Commercial Property

5/18/2017 (Permalink)

After the fire: Tips for Dealing with Fire Damage In Your San Diego Commercial Property

A commercial fire loss can be overwhelming and mentally traumatic for both the property owner and employees. First and foremost, did you know The American Red Cross provides grief service to help victims, including employees, cope with the mental after effects caused by fire damage? Restoring your commercial property to its previous condition probably seems like an impossible feat. We're here to tell you it isn't. Our fire experts at SERVPRO of San Diego City SW can and will help you. Our knowledge, expertise and vast experience can help you get your building looking better than before and back into operational condition. "Like it never even happened." Time is of the essence and getting a trusted restoration partner like us out onsite as soon as possible can save you a lot of headaches down the road. It's critical to call SERVPRO of San Diego City SW so we can get started on the recovery process. We'll work dilligently to clean and restore your property to its pre-fire state. Our team of experts are empathetic and can hold your hand through the very tricky process. We'll guide you ever step of the way. From structural repairs to content restoration to soot cleaning and odor control, you can count on us. Contact SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Commercial Property Disasters in San Diego

5/18/2017 (Permalink)

Commercial Property Disasters in San Diego

Commercial property disasters at businesses throughout San Diego are more common than you think, and they usually interupt the operations of the business. 

Disaster cleanup at your property calls for immedaite repair work. The repair work should be completed as quickly as possible to reduce the potential for negative impact on revenue, as well as employee morale.

SERVPRO of San Diego City SW is an experienced and trusted source when it comes to the restoration of commercial properties. We have worked at many restaurants, office buildings, manufacturing plants, retail establishments, and more in San Diego and surrounding cities and neighborhoods.

We're an established commercial mitigation specialist that can provide best practice solutions to get you back up and running "Like it never even happened."

Being a great commercial mitigation and restoration company is much more than simply extracting water and drying a building. We partner with you to get your operations back up and running as quickly as possible. We work closely with your insurance company to keep them informed of every decision we make and communicate why. 

SERVPRO of San Diego City SW is here for you when your commercial property faces a disaster. Call us 24/7 at 619-269-5004. We're standing by to help you!

What Causes Mold to Grow?

5/17/2017 (Permalink)

Everything you've never wanted to know about mold!
 
If your home or business has mold problems, it's probably from these conditions:
 
Mold spores
A food source (Wood, drywall, etc.)
Darkness
Warmth
Oxygen
and Moisture
 
But really, the key item above is moisture, as every home has the other conditions. What it comes down to is -- does your home or place of business have a moisture problem?
 
When San Diego has its periods of humid weather for a few days in a row, you may start to notice mold in your home. After several days of rain it's fairly common to see mold start to grow because of the wet air.
 
Mold can be especially prevalent if you live near one of San Diego's beautiful beaches. Coastline properties in San Diego are incredible, but can sometimes suffer from recurring mold problems.
 
To help prevent mold damage at your home, try to keep your apartment, condo or home properly ventilated. The most important places in your home to ensure proper ventilation include the kitchen and bathrooms.
 
If you have mold in your home or business, call SERVPRO of San Diego City SW. We're available 24/7 at 619-269-5004 for all of your mold remediation needs.

Rain, rain go away

5/17/2017 (Permalink)

Rain, rain go away


What's one of the most common natural disasters in the U.S.? If you answered "floods", you are correct!


Heavy rainstorm can cause incredible damage to your property! Make sure you are prepared. Though heavy rain in California is rare, it DOES happen, and we've seen all too well the damage it can do to unsuspecting homeowners and property owners who aren't prepared for the aftermath of that. 


Here at SERVPRO of San Diego City SW we like to be helpful, so here are a few tips to help your home or business avoid floods:


1.) Purchase flood insurance! Get a call in to your insurance agent to ensure your insurance covers floods


2.) Make sure your rain gutters and other drainage systems are installed properly, and clean out your rain gutters frequently


3.) Fix LEAKS IMMEDIATELY. Do not wait until it's too late!


4.) Spend some extra money to install a rubber roof underlayment. It's a waterproof barrier that goes under the shingles and protects your home from water intrusion


If you do experience a flood in your home or business, call us. SERVPRO of San Diego City SW is available 24/7 at 619-269-5004. We'll help get your property back into shape "Like it never even happened."

Meet the SERVPRO of San Diego City SW Team

5/15/2017 (Permalink)

Meet Jordan!

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company!
 
Meet Jordan!
 
Tell us where you are from.
I was born and raised in Mission Viejo, CA! Though I went to the University of Washington for college so I spent four years living in Seattle.
 
How did you get started in the mitigation/remediation industry in San Diego?
I had a friend who bought a SERVPRO franchise in Orange County and I started out by working with him. I really enjoyed that and when an opportunity came up to move to San Diego and open SERVPRO of San Diego City SW with my best friend and business partner, I couldn't say no. We've come a really long way since those early days!
 
What's your favorite part of your job?
Meeting people, for sure. Also - no day is ever the same. I'm constantly challenged and learning new things. And ultimately helping people restore their homes.
 
What do you like to do in your spare time?
What spare time?!? Just kidding. In my spare time I love to camp, go offroading, travel, and hang out at the beach.

Our Water Damage Customers Love Us!

5/11/2017 (Permalink)

Our Water Damage Customers Love Us!

Thank you to Annie for this wonderful 5-star review she left SERVPRO of San Diego City SW on Yelp last year. 

"I absolutely love these guys. My house was flooded during one of San Diego's epic 3-inch rain storms (seriously...has the city heard of drainage??). I called a several companies when it happened, but SERVPRO of San Diego City SW were the only ones able to immediately send out a crew to assess the damage, suck out the water, set up machines, etc. etc. They worked closely with my insurance to get everything sorted - and everyone knows what a pain insurance companies can be. They were the MOST professional company and so great to work with. They went above and beyond in all my millions of requests (and I can definitely be picky). They're super communicative and truly listened to me. I worked closely with Ben & Jordan and can't say enough about how fantastic my experience was with them. I even recommended them to a friend who is a property manager and he has used them several times since then. He also has nothing but positive things to say about every interaction he has had with them. Thank you guys so much!!"

SERVPRO of San Diego City SW and our water, fire and mold experts are here 24/7 for all of your remediation or restoration needs. Call us at 619-269-5004.

What You Need To Know About Fire Damage In San Diego

5/8/2017 (Permalink)

What You Need To Know About Fire Damage In San Diego
 
Commercial or residential fire damage causes tremendous problems to your business or home. Even if your fire is relatively small, there can be hidden consequences. That's where we come in. As tried, trusted and true fire restoration experts in San Diego, we're here to help you get your home or business back in shape. 
 
Inspection
Before our professionals can begin repairs, we'll survey the property and assess damages. Our inspection is incredibly thorough, so we can provide you with plans for the best path forward. During this time, we'd be happy to answer any and all questions you may have about the fire cleanup process.
 
Cleaning
Once we complete our inspection, we'll discuss proper procedures and a schedule. Our experts here at SERVPRO of San Diego City SW will prepare our equipment, close off the area, and make all necessary preparations for cleaning. We'll  take care of surface damage by removing burnt sections and damaged items.
 
Odor Treatment
One of most difficult parts of any fire cleanup job is properly removing the scent in the area. Burnt odors often linger in the air, causing damage to the property's surface on a micoscopic level. We use advanced cleaning technology and products to permanently remove the prescence of all odors in the area.
 
Final Steps
Once the burnt sections of the property are removed and the odors have been treated, we move on to the last step of addressing the fire damage. If there are any structural damages to the property, we'll either make the repairs ourselves or provide you with the appropriate contact information for other experts who can help. We take our time in addressing each and every detail, because lingering smoke and fire damage can result in future problems.
 
If you have any questions or need help with fire or smoke damage in San Diego, contact us 24/7 at 619-269-5004

What You Need To Know About Mold Remediation In San Diego

5/4/2017 (Permalink)

What You Need To Know About Mold Remediation In San Diego
 
If you're facing mild or severe mold in your residence or commercial building, the prospect of having mold remediation experts in San Diego enter your property and set up decontamination areas probabably seems overwhelming. But it doesn't need to be. Here at SERVPRO of San Diego City SW, we specialize in the remediation of mold.
 
Curious about your containment procedures? Let us give you a little step-by-step guide.
 
Explain a Containment
 
When we build a containment, our goal is to build an air tight seal around the affected area, so we can use negative pressure and HEPA filtration (air being sucked out of the containment and pushed outside). This cleans the air within to make it safe for workers and minimize the possibility of mold moving out of the area to other parts of the property. 
 
The containment will have an access to enter and exit, and while we don't want homeowners to enter the affected area, there is no danger to worry about.
 
After negative air pressure is setup and proper sealing of the containment is complete, dehumidifiers are placed. Demolition and cleaning of the affected area then takes place. Timing depends on the scope of work. During this time, the air flow and air purification using HEPA air filtration is taking place.

Then What?

It may be necessary to keep some of the machines running constantly over a period of days. You will be informed of this, and the experts will be on site regularly to check progress. 
 
Get in touch with our mold remediation experts here at SERVPRO of San Diego City SW before your small mold problem turns into a huge mold mess! We are experienced and highly skilled, and offer truly fantastic customer service. You can reach us at 619-269-5004.

SERVPRO of San Diego City SW Goes East For The Louisiana Flood of 2016

5/4/2017 (Permalink)

SERVPRO of San Diego City SW Goes East For The Louisiana Flood of 2016
 
Summer of 2016 brought some of the worst flooding to the state that it has ever seen, causing over 40,000 homeowners to suffer damage.
 
During huge national storms like this, SERVPROs from across the country band together to mobilize efforts and assist those affected. 
 
Our location, SERVPRO of San Diego City SW, was one of them.
 
We arrived in Lousiana last August with several crews from our location and immediately began assisting homeowners with demolition, cleanup, drying and restoration efforts. Our teams were onsite for over a month, during this time we built close relationships with the people we served, who were incredibly thankful to SERVPRO franchisees for offering these emergency services.
 
One of our owners, Jordan, had this to say about his experience, "Seeing what these families had to endure was heartbreaking. We were happy to be involved and in the trenches assisting them with rebuilding their homes and their lives."

SERVPRO of San Diego City SW Partners With Local Community

5/2/2017 (Permalink)

PWI Painting Social

SERVPRO of San Diego City SW Partners With Local Community

One of our very favorite things to do (aside from helping our fantastic customers) is partner with San Diego professional networking groups!

Last month we co-sponsored a painting social for PWI San Diego. For those who don't know, PWI San Diego is a group that provides people in the insurance industry (and those who support the insurance industry) opportunities for networking, business development, idea exchange, career enhancement, education and giving back to the community and the industry.
 
A group of sponsors and PWI San Diego members gathered at a lovely event space in San Diego to mingle, paint, have cocktails and appetizers, and make connections.
 
We sent two of our awesome office staff, Tawny and Amy, to represent SERVPRO of San Diego City SW. They had a great time meeting new people and sharing with them why SERVPRO of San Diego City SW is the best fire, water and mold remediation company in San Diego! 
 
Call us for all of your mitigation needs. We're available 24/7 at 619-269-5004.

How SERVPRO of San Diego City SW Assists Property Managers

4/26/2017 (Permalink)

How SERVPRO of San Diego City SW Assists Property Managers

Here at SERVPRO of San Diego City SW we've become the friend and mitigation/restoration company of choice for a number of property managers here in San Diego County.
 
We've assisted Property Managers managing single and multi-unit residential and commercial buildings whether it be from a fire, water, mold or biohazard job. No job is too small, and no job is too big.
 
We're known as dependable, reliable, thorough and communicative. When a property manager in San Diego has a high number of clients, what they really need from a remediation company is a partner. We are there every step of the way, ensuring the tenant, owner, property manager and insurance company feel comfortable and confident in the work we are doing.
 
That's why SERVPRO of San Diego City SW is the remediation and restoration company of choice! Contact us 24/7 at 619-269-5004 for all of your water damage, fire and mold needs.

SERVPRO of San Diego City SW Gets Outstanding Certificate of Satisfaction

4/26/2017 (Permalink)

Check out our perfect score!

Are you like us? Do you LOVE getting rave reviews for work you performed? Of course you do.

Here at SERVPRO of San Diego City SW we take our work very seriously. We love what we do, we love our customers, and we want to make each and every person we serve VERY HAPPY. Everyone from the facilities management team to HOA members, to tenants and owners and insurance adjusters and agents.

We were SO delighted to receive this 10/10 PERFECT score on water damage work performed for a client in San Diego proper.

This client had a pipe burst in their unit and called our team out! We were on-site within an hour, extracting huge amounts of water from the entire property. We were able to help get this client's home back in tip-top shape within just a few days.

If you have water damage, SERVPRO of San Diego City SW is the remediation company for you! Call us 24/7 at 619-269-5004. 

When You Have a Water Loss In San Diego, CA

4/24/2017 (Permalink)

When You Have a Water Loss In San Diego, CA

When it's the middle of the night (or day!), and you find yourself dealing with a flooded home due to water damage, there is no one better to call in San Diego than SERVPRO of San Diego City SW.
 
Our excellent team is there and ready 24/7 to help you get your home back to the way it was before. But swift action is important! Serious damage can occur if issues are not addressed as soon as possible.
 
Our mitigation company will come out and inspect your property. If there is any standing water, it must be removed quickly by our experts here at SERVPRO of San Diego City SW. We'll want to be on site ASAP to ensure the home does not begin to mold or mildew.
 
Once any standing water is removed, we'll set up our professional grade drying equipment and inspect the property to see if any demo will be required. We'll keep you informed every step of the way and work closely with your insurance company. We even do the rebuild construction of your property after water damage has hit your home, so you have to deal only with one company, and not search for contractors.
 
If you are searching for a company in San Diego that offers water, fire or mold remediation services, SERVPRO of San Diego City SW is the one for you! Call us 24/7 at 619-269-5004.

Meet the SERVPRO of San Diego City SW team

4/24/2017 (Permalink)

Meet Ben.

Meet the SERVPRO of San Diego City SW team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help remediate it and restore it to normal? We're kicking off a series where you'll get to know the faces behind our 5-star company.
 
First up, meet Ben!
 
Tell us where you are from.
I am originally from Orange County, California but moved to San Diego five years ago. I've lived all over southern California, though!
 
How did you get started in the mitigation industry in San Diego?
I had worked in construction throughout college and later worked for a major corporation running their construction operations, when I decided I wanted to specialize in the restoration industry, especially water, fire, mold and even biohazard cleanups. I work really well under pressure and I love to help people, especially when homeowners, tenants, or property managers find themselves in difficult situations. 
 
What's your favorite part of your job?
Without a doubt it's the great people I am surrounded by. Whether it's my incredible colleagues or meeting amazing and interesting customers from so many walks of life - there really is never a dull moment in emergency services in San Diego!
 
What do you like to do in your spare time?
Well, much to my wife's chagrin, I don't get much spare time.. I'm lucky I love what I do! But the free time I do get, I love to go to the beach, travel, mountain bike, snowboard, and most of all spend time with my wife and infant son.

Awesome Yelp Review for Commercial Fire Damage

4/19/2017 (Permalink)

We're so thrilled when we receive a good review from a happy customer! They literally make our day. This review was from a super satisfied customer whose business was destroyed from a commercial fire loss. There was a lot of damage to the building, but we went above and beyond to make every tenant comfortable and informed every step of the way.


If you have a commercial fire loss in San Diego, SERVPRO of San Diego City SW are the ones you'll want to call.

What to do before help arrives with a contaminated water loss

2/22/2016 (Permalink)

Do:

  • Avoid all contact with sewage and items contaminated by sewage
  • Wash your hands thoroughly after contact with contaminated items

Don't:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas

What to do before help arrives with a clean water loss

2/22/2016 (Permalink)

Do:

  • Shut off the source of water if possible
  • Turn off the circuit breakers for wet areas of the building, when access to the power distribution panel is safe to access
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpet

Don't:

  • Enter rooms with standing water where electrical shock hazard may exist
  • Leave books, newspaper, magazines or other colored items on wet carpets or floors to cause staining
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors

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