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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Commercial Mold Remediation in San Diego

7/1/2019 (Permalink)

Commercial Commercial Mold Remediation in San Diego A photo of debris on a recent commercial mold remediation project.

When you have a large-scale mold remediation project in San Diego, turn to the trusted experts of San Diego City SW.

We've handled mold remediation projects from small to large, including:

  • Hospitals
  • Medical buildings
  • Hotels
  • Government buildings
  • Museums
  • And more.

We do prevailing wage work regularly, so if your project is a prevailing wage one, we understand what that entails and so does our team. 

We bill insurance direct should the project be going through insurance, and we have a team of mold remediation experts who have been doing this for their entire careers. We work with the best industrial hygienists in San Diego, and we do free inspections.

Call us anytime at 619-269-5004.

Condo Water Damage in San Diego

6/21/2019 (Permalink)

Water Damage Condo Water Damage in San Diego Water damage to a condo in downtown San Diego.

This photo was taken in a HOA/condo high-rise in San Diego during a recent water damage inspection.

The client had his own fan running (ours are industrial grade), and the blue tape marks show affected areas.  Our project managers use this to assist our crews with where demolition needs to take place.

In this case, water damage was caused by a leak in the unit above, which can be fairly common in San Diego high rises.

Because we are the downtown San Diego SERVPRO, we work regularly in high rises and HOAs. We know the rules, we know what questions to ask the management company, and we know how to keep residents happy.

If you have condo water damage in San Diego, call the team here at SERVPRO of San Diego City SW.  We can be reached 24/7 at 619-269-5004.

Hotel Water Damage in downtown San Diego

6/20/2019 (Permalink)

Storm Damage Hotel Water Damage in downtown San Diego When your hotel has water damage, you need a trusted team of experts to assist you. SERVPRO of San Diego City SW is on-call and available 24/7.

This photo illustrates severe water damage to a hotel in downtown San Diego.

During the heavy rains we experienced in December 2018, this property suffered from devastating rain damage.

Because SERVPRO of San Diego City SW was listed as a preferred vendor for the building's insurance company, we received the call to assist the management company and building owners with extraction and proper mitigation and remediation efforts.

Our team worked several shifts around the clock to get the building dried properly and get the rooms open again. Management was incredibly pleased with the level of service they received from SERVPRO of San Diego City SW, and has continued to call us when they have water damage - big and small.

SERVPRO of San Diego City SW is available 24 hours a day, 7 days a week. Reach us at 619-269-5004.

SERVPRO San Diego City SW: Ben and Jordan

6/18/2019 (Permalink)

Why SERVPRO SERVPRO San Diego City SW: Ben and Jordan The two owners of SERVPRO of San Diego City SW, Ben Sussman and Jordan Katz.

The two leaders at the helm of SERVPRO of San Diego City SW are Ben Sussman and Jordan Katz. This photo shows them at a recent employee appreciation BBQ held in May 2019.

Ben and Jordan are two of the nicest and hardest-working individuals you will ever meet.  They treat their staff with the utmost respect, and of course, treat their customers like gold.

Some owners like to take a step back and be behind the scenes, and there is nothing wrong with that. But Ben and Jordan are in the weeds of their business and out in the field every single day. They love meeting customers, checking on our team to make sure they have everything they need, walking new jobs, assessing jobs performed, and so much more.

When you choose a water damage cleanup company, or a fire damage cleanup company, choose one that radiates respect and decency, empathy and hard-work. That is SERVPRO of San Diego City SW, it's our essence.

Call us 24 hours a day, 7 days a week at 619-269-5004.

Commercial Fire Cleanup in San Diego

6/17/2019 (Permalink)

Fire Damage Commercial Fire Cleanup in San Diego A photo of our diesel generator onsite at a recent commercial fire job that SERVPRO of San Diego City SW was called out for.

This is a photo of the SERVPRO of San Diego City SW generator onsite at a commercial fire cleanup job we performed for a client here in San Diego.

The client was referred to us by his insurance company, and we were onsite immediately to help him assess the damages and create a plan of action.

On most fire jobs, SDGE has to shut off power to a structure affected by fire damage.  In this case, we used our 125kw diesel generator to run the equipment to get this commercial property back in action faster. Time is money, and no one understands that better than SERVPRO of San Diego City SW.

Whether you have minor or major fire damage, call us, the experts.  We can be reached 24 hours a day, 7 days a week, at 619-269-5004.

Water Damage to a Dentist's Office in San Diego

6/15/2019 (Permalink)

Water Damage Water Damage to a Dentist's Office in San Diego Water damage in a dentist's office in San Diego.

This photo shows what happens when significant water damage occurs to a commercial property, in this case, a dentist's office in San Diego.

The water damage was so severe that the majority of the building materials had to be removed, including all of the flooring.

In this case, the materials under the flooring required "floor scraping", which isn't always the case. Thankfully, SERVPRO of San Diego City SW has state-of-the-art equipment, including a "ride on" floor scraper, that does the work in less than half the time of manual labor. Time is money in business, and we want to get our customers back in operations. 

If you have commercial water damage in San Diego and require water removal or extraction, call SERVPRO San Diego City SW 24 hours a day, 7 days a week.  We can be reached at 619-269-5004.

Water Damage Cleanup in Downtown San Diego

6/10/2019 (Permalink)

Water Damage Water Damage Cleanup in Downtown San Diego Equipment placed and tape marks where drywall cuts will need to be made.

When you have water damage, most of us have no idea where to begin. That is where we come in. SERVPRO of San Diego City SW is the go-to water damage cleanup company in San Diego, and there are so many reasons why.  We'll get into those reasons later.

This photo shows a condo in San Diego that suffered from water damage. The owners called SERVPRO of San Diego City SW to assist them in the cleanup, and we arrived onsite during their scheduled inspection time to walk the property and identify the areas that were wet, and give them a scope and game plan.

We held their hand every step of the way.  From the insurance claims process to the repair put back - we'll be there.

Do yourself a favor and choose an insurance preferred vendor, SERVPRO of San Diego City SW. Call us 24 hours a day, 7 days a week at 619-269-5004.

Residential Fire Board Up in San Diego

6/6/2019 (Permalink)

Fire Damage Residential Fire Board Up in San Diego A photo of a recent residential fire where SERVPRO of San Diego City SW was called in to perform the cleanup.

When you have a fire in your home, SERVPRO of San Diego City SW is the team to call.

We understand the ins and outs of the insurance claims process, we will work with your insurance company to get your home back to "preloss" condition as soon as humanly possible, and our team is IICRC certified and trained to handle fire, smoke, and soot cleanups like true professionals.

There is a reason why we have thousands of satisfied customers, we truly care. We will go above and beyond to assist you with your home or business after a fire - everything from the initial board up, to the inspection, to the cleaning, and the repairs afterward.

Call us 24 hours a day, 7 days a week.  We can be reached at 619-269-5004.

SERVPRO Cleanup in San Diego

6/6/2019 (Permalink)

Why SERVPRO SERVPRO Cleanup in San Diego A recent photo from the SERVPRO of San Diego City SW employee appreciation event.

When deciding who to use to cleanup your home if you have water damage, fire damage, mold remediation, or biohazard cleanup needs, it's important to look at the company you're dealing with and ask a few questions.

1. Are you licensed?

Yes, SERVPRO of San Diego City SW holds a General Contractor's license, as well as a more specialized Water Mitigation license. You can check our license status at www.cslb.ca.gov. Our license number is 1037786.

2. Do you have the proper certifications?

Yes, our owners and our team hold MANY certifications through IICRC - the industry standard. We are certified not only in water damage, mold remediation, fire cleanup, etc. But our owners also hold specialized certifications for commercial water damage cleanup.

3. Are you insured?

Yes! We have not only General Liability insurance, but we carry Workers Compensation and Auto insurance as well. Ask us for a copy anytime!

4. Do you have happy customers?

We absolutely do! Take a look at our Yelp or Google page anytime. And unlike competitors, we don't pay for reviews, or post fake reviews.

5. Do you care about your customers?

Ask this question, and any person will tell you yes. But the truth is, we REALLY, REALLY do. We will go above and beyond when you have water damage cleanup needs, fire, smoke, soot cleaning needs, or mold or biohazard cleanup. We'll hold your hand every step of the way.

6. Do you bill insurance direct?

We absolutely do! And you won't pay us a penny more than what insurance agrees to, besides your deductible.

Choosing SERVPRO of San Diego City SW

6/6/2019 (Permalink)

Why SERVPRO Choosing SERVPRO of San Diego City SW Tobey, the SERVPRO shop dog!

When you choose SERVPRO of San Diego City SW as your partner in restoration needs, you're choosing a team of kind, sincere, hardworking, and dedicated professionals.

The reason so many property management, community management (HOA), and facilities managers choose SERVPRO of San Diego City SW is because:

1.) We ALWAYS pick up the phone. Whether you call our 24/7 office line at 619-269-5004, or you have our personal cell numbers, we pick up the phone day or night. While we do have an after-hours answering service to give our employees a break, once you get our cell numbers you can reach us directly whether it's 3 in the morning or 2 in the afternoon.

2.) We're honest. We will tell you what is REALLY going on, and provide you with options when appropriate.

3.) We work hard. You've got to be a special kind of person to work in this industry. You're "on-call" 24/7, working in people's homes, communicating with so many stakeholders. Our team truly is something special, and we are so thankful for them.

When you have water damage or fire damage in San Diego, SERVPRO of San Diego City SW is the best option. We are one of the only companies to have ALL 5-star reviews across our platforms, and we don't pay for reviews or have fake reviews posted.

Call us 24/7 at 619-269-5004.

Downtown San Diego's SERVPRO for Water Damage Needs

3/8/2019 (Permalink)

Water Damage Downtown San Diego's SERVPRO for Water Damage Needs Water damage at a condo high-rise in downtown San Diego.

For residents of downtown and uptown San Diego, we are absolutely the go-to SERVPRO.  As the closest SERVPRO for area residents, our average response time is typically 45 minutes for an emergency call - morning, noon, or night.

SERVPRO of San Diego City SW knows that time is of the essence when dealing with water damage, because our goal is always to save the materials in your home or business, and when you arrive quickly to an emergency water loss, you have a better chance of being able to "dry in place", when means less demo, when means less construction.

No one ever plans for a water damage emergency, but they do happen. And when it does, SERVPRO of San Diego City SW can hold your hand through the entire process.  Call us anytime at 619-269-5004.

I have a big mold problem in San Diego. What do I do?

3/8/2019 (Permalink)

Mold Remediation I have a big mold problem in San Diego. What do I do? This photo was taken mid-demolition process of a commercial mold remediation job near downtown San Diego.

When you suspect your commercial (or personal) property has mold, you are going to want a licensed, bonded and insured company to help you through the mold remediation process.

Sometimes people don't think mold is a big deal, but we are here to tell you that is absolutely is. It can cause all sorts of issues to a property, and sometimes health issues for owners and tenants, or occupants of buildings.

But don't let it scare you or keep you up at night, that's what SERVPRO of San Diego City SW is here for. We do mold remediation jobs day in and day out, and we know what it takes to properly do a mold remediation job.  We've done extremely large and complex mold jobs, and your basic small mold issue in a residence. We treat both just as seriously. If you suspect you have mold, call us for a free inspection. SERVPRO of San Diego City SW can be reached at 619-269-5004.

Commercial Water Damage in Downtown San Diego

1/7/2019 (Permalink)

Commercial Commercial Water Damage in Downtown San Diego One of our employees onsite at a large commercial water damage job in downtown San Diego, California.

Water damage is one of those things that not everyone thinks about, especially being in San Diego. Typically when one thinks of water damage to a property, you think of hurricanes, heavy rains, heavy flooding, etc. And let us be the ones to tell you - heavy rains can cause extreme damage to San Diego properties, but there are also other causes to potential catastrophic water damage to a commercial property. Are you prepared?

Some preparation steps you can take include:

1.) Ensuring you have the right insurance policies in place. Do an insurance review with your agent or broker to be certain you have the proper coverage in place.

2.) Having a business continuity plan in place. Many businesses don't, and it's not unheard of for a business to go under if something unexpected happens and they can't come back from it.

3.) Take advantage of the SERVPRO Emergency Ready Profile (ERP!) A SERVPRO ERP is a free app tailored specifically to your property and contains tons of useful info like where gas and water shutoffs are, store the names and numbers of all of your vendors in one place, and much more. Call us anytime for a free ERP consult.

When water damage strikes your San Diego County property, there's no one better to call than the team at SERVPRO of San Diego City SW. Call us 24/7 at 619-269-5004.

How to clean an apartment fire in San Diego

8/1/2018 (Permalink)

Fire Damage How to clean an apartment fire in San Diego The damage to an apartment unit in South Bay San Diego from an electrical fire. The property owner's insurance agent recommended they call our team.

So your apartment unit or apartment building you manage had a "small" fire and you are wondering whether or not you need full remediation services. There's no easy answer to this because it depends on so many things, including, what burned? How long did it burn for? And more.

What we can say is that SERVPRO of San Diego City SW is the chosen smoke/fire cleanup provider for many customers and insurance carriers here in San Diego, and we will always come out for free to give you your best options and provide you with an estimate when necessary.

If you had a small stove fire with no lingering smoke or soot damage, then chances are you can open the windows and the odor will dissipate. Often though, especially with electrical fires, the damage is far more widespread than what meets the eye, and it's very important to call in a trusted team who can give you options and hold your hand through the process.

We make it our mission to help you restore your property to pre-damage condition, "Like it never even happened."

Call us 24 hours a day, 7 days a week at 619-269-5004.

Commercial Water Damage Medical Building Hillcrest

8/1/2018 (Permalink)

Commercial Commercial Water Damage Medical Building Hillcrest A medical building in the Hillcrest area of San Diego.

SERVPRO of San Diego City SW is quickly becoming the go-to restoration contractor of choice for medical buildings and hospitals in San Diego County.

On a Monday morning last month we got a call from a building engineer at a medical facility building in the Hillcrest neighborhood of San Diego who had come into work Monday morning to find significant water damage from a supply line leak on the third floor, affecting units all the way down to the ground level.

Our team was onsite within an hour setting up temporary power (the generator that we personally own), as well as handling water extraction and dehumidifier equipment setup. 

This photo shows the "during" process of the job, where we had to do some demolition throughout the building, though we saved as many materials as we could. This shows a section of drywall that we had to remove, as well as our drying equipment to dry the wood framing.

The building engineer was incredibly pleased with the level of service and attention our team paid to his building, and even called us 2 weeks later when they had another very small water damage issue, thankfully for them.

When you or your team need the top commercial water damage cleanup team in San Diego, call us 24/7 at 619-269-5004.

Severe Storm Damage Cleanup Experts in San Diego

8/1/2018 (Permalink)

Storm Damage Severe Storm Damage Cleanup Experts in San Diego A scene from Louisiana in 2016.

Thankfully, San Diego doesn't experience severe storm damage situations. Unlike our friends down south and back east, Hurricanes, Tornadoes, and extreme water damage due to rains and floodings is not common in our part of the country.

But that doesn't stop our team from being "all hands on deck" when our friends in other areas of the States suffer from catastrophic storm damage.

Did you know that for the past several years, SERVPRO of San Diego City SW has traveled to Louisiana, Texas, and Sonoma, California to assist with storm cleanup and fire/smoke/soot cleanup?

That's right. Members of our incredible team relocate for weeks or months at a time to assist homeowners and business owners at their time of need. Uprooting their lives, leaving behind families, because they know how important it is to serve and help when offered a chance.

It's a core value that is built into the principles of our business, started by Ben Sussman and Jordan Katz, the owners of our company.

So when you're looking for who to let into your home, choose the good guys! That's us.

Call us 24 hours a day, 7 days a week at 619-269-5004.

Significant Water Damage to Medical Clinic in Escondido

8/1/2018 (Permalink)

Commercial Significant Water Damage to Medical Clinic in Escondido A photo of the hallway at a medical clinic in Escondido, San Diego, CA.

This was a significant water damage claim due to a toilet flap being stuck open over a weekend, and the facilities team coming in on Monday morning to a mess of water.

Having worked with SERVPRO of San Diego City SW in the past, the team immediately knew who to call to ensure they were in the best hands when facing damage of this size.

We worked hand-in-hand with the facilities team of the medical building, walking them through best practices, daily updates, and explaining what the entire process would and should look like.

We got the biggest compliment to our team and service when they asked if we'd be willing to travel across country when other losses happen to their properties. Of course we said yes!

When you are facing water damage at your residence or business, call us 24/7 at 619-269-5004.

How do I remove mold?

7/5/2018 (Permalink)

Mold Remediation How do I remove mold? Surface mold at a property in San Diego, California.

At least several times a week we get phone calls for mold remediation estimates. And, by the way, we do free inspections! When we do get those calls, pretty much 9 times out of 10, when someone suspects they have mold, they do have mold.

By the time you suspect mold damage in your San Diego business or home, you probably either see it or smell it. Mold has a very strong odor, and can be bothersome for many.

The important thing to know is that with SERVPRO of San Diego City SW, you are in great hands when it comes to mold remediation.

Our team can come onsite and give you a free inspection and provide you with an estimate, discuss what the process would look like and all  the steps involved, and then at the end of the job, a mold clearance test would need to be performed to show you that we did everything properly.

If you suspect you have mold and you are in San Diego County, call SERVPRO of San Diego City SW at 619-269-5004.

When Storm Damage Disrupts Your Life

7/5/2018 (Permalink)

Storm Damage When Storm Damage Disrupts Your Life Two of the vehicles in our fleet.

In San Diego, unexpected storm damage doesn't happen often, but it definitely can and does happen. Last summer in Chula Vista, an unexpected 10 minute torrential downpour flooded a commercial property over a weekend, when the roof had been being worked on - to the tune of thousands of dollars in damages.

Luckily, SERVPRO of San Diego City SW was called and we responded to the job within 30 minutes. We worked hand-in-hand with the contractors and building officials on the scope and the process, we brought in our generator for temporary power to run the equipment, and we helped the contractors meet their project deadline, saving them thousands of dollars.

If unexpected storm damage strikes your business or home, call us 24/7 at 619-269-5004. We're here to make it "Like it never even happened."

My Business Flooded. Who Do I Call?

6/19/2018 (Permalink)

Commercial water damage affecting your business can be very scary. As much as 50% of businesses never recover from an unexpected disaster. That's where we come in.

When you choose a water cleanup or fire cleanup provider, you want to make sure you select someone you can trust. When you choose SERVPRO of San Diego City SW, you're choosing a company that's licensed, bonded, insured, and has a trusted reputation among the community, the nation, and insurance carriers alike.

Our team will arrive onsite within an hour to help mitigate damage, and get right to work with water extraction if needed. 

We will hold your hand every step of the way, and we will work always do the right thing. It's our guarantee! 

Call us 24 hours a day, 7 days a week. We're the guys that hospitals, restaurants, HOAs, medical buildings and clinics, and others choose to do their emergency water cleanup.

We can be reached at 619-269-5004, 24/7/365.

Can I Clean A Sewage Backup Myself?

6/8/2018 (Permalink)

So you just came home from vacation to find that your sewer backed up through one of your drains and has damaged your floor and your walls. Instead of calling a cleanup crew, you wonder if you can just clean it up on your own.

 The answer is: no. Home and business owners don't typically have the necessary tools and expertise to handle a sewer backup repair or cleanup. Sewage contains all kinds of toxins and hazardous waste, which can cause serious health problems if you don't have the appropriate gear. That's where we come in. If your sewer causes a backup, call the trusted experts, SERVPRO of San Diego City SW, now.  We can be reached 24/7 at 619-269-5004. We'll clean it all up and make your property look "Like it never even happened."

Is mold removal covered by homeowners insurance?

6/7/2018 (Permalink)

We get a number of calls each week from San Diego homeowners concerned that they may have mold. The truth is, 9 times out of 10, if you suspect you have mold, you do. By that time, you probably have noticed a musty smell, or even potentially have seen mold growth on your walls or personal items.

 The next usual question is - well is this going to be covered by my homeowner's insurance? And that's a tricky question to answer, because there's no firm answer either way! Sometimes mold removal and remediation is covered by your homeowner's policy if it was caused by a "covered peril", lii=ke sudden water damage, otherwise more than likely the answer is going to be no. If you suspect you have a mold problem though, don't hesitate to give our team a call. This is our specialty after all, and we offer free on site assessments to help you determine a path forward.  Simply call the SERVPRO of San Diego City SW office at 619-269-5004, and one of our team members would be happy to schedule a free mold walk through assessment. Then, we can provide you with a free estimate and talk to you about your options.

Catastrophic Storm Damage Cleanup Crew in California

6/6/2018 (Permalink)

Storm Damage Catastrophic Storm Damage Cleanup Crew in California A photo of just some of the fleet of SERVPRO vehicles during a catastrophic storm. We're your experts during times of disaster in recovery.

When catastrophic and unexpected storms hit our beautiful country, SERVPRO, including SERVPRO of San Diego City SW, has your back.

As a national brand that you know and trust, our over 1,700 independently owned and franchises, come together to help rebuild the devastation that nature causes.

We are proud to be one of the SERVPRO franchises that has traveled not only to Louisiana, but to Texas, during times of severe water damage due to hurricanes, and then to Sonoma, California with the wildfires that ravaged the area in fall 2017.

When storm damage strikes your business or residence, rest assured our entire team is dedicated to making the unexpected damage "Like it never even happened."

Call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004. When your property is facing an emergency, we can usually arrive onsite within one hour.

How do you clean up mold in San Diego?

6/4/2018 (Permalink)

Mold Remediation How do you clean up mold in San Diego? A photo of mold taken at a multi unit property in San Diego.

Mold, mold, mold! Mold can be such a scary word, and with good reason. Most of us know what some of the side effects from mold exposure can be, especially to those with respiratory issues or weakened immune systems.

There are a couple important things to know about mold:

1. It needs moisture to grow.

2. It needs a food source to spread.

We tend to see a lot of mold calls come in from the beach areas of San Diego, because mold loves a humid environment. But the truth is, mold can and does happen anywhere in San Diego County, especially when it's related to an undetected water leak that's been going on for some time.

So how do you clean up mold?

Well, the first thing is first, many old timers in this industry use BLEACH to treat mold, and that's a big no-no. When you are dealing with a non-porous material, you can simply clean it with Dawn dish soap (yes, really), but when you have a porous material involved, you have to remove the affected materials by hiring a licensed, bonded and insured expert mold remediation company. Like us! SERVPRO of San Diego City SW.

Call us anytime at 619-269-5004, we'll come out and assess your property for free.

Got Water Damage? We can help!

6/4/2018 (Permalink)

Storm Damage Got Water Damage? We can help! When Hurricane Harvey hit Houston hard, our team, including our owners, traveled to Houston to assist with flood cleanup efforts.

When unexpected water damage strikes your business or residence, the best decision you'll make is deciding who to hire to help you with the cleanup process. Thankfully, you've found us, which means you are half-way there! 

When dealing with an emergency water situation where proper restoration is required, our crew of friendly and kind employees would be happy to hold your hand through the entire process.

Whether it's a leaky kitchen sink, unexpected (rare in San Diego) storm damage, a pipe burst, or a sewage backup, SERVPRO of San Diego City SW has got your back!

Here's how it works:

1.) You call us. 24/7 at 619-269-5004

2.) We schedule an appointment, or if it's an emergency situation, we're onsite within 30 minutes to 1 hour

3.) We get to work assessing damage and reviewing scope

4.) We communicate to you, your insurance company (if you're filing a claim), and an insurance adjuster where necessary. This is where we differ from those other guys. We work with your insurance directly on your behalf so there aren't any unexpected or surprise charges at the end of the job

5.) We bill insurance direct

6.) A HAPPY AND SATISFIED CLIENT (you!)

We're here to make you happy and restore your property "Like it never even happened." Call us anytime at 619-269-5004.

Brush Fire Smoke Soot Cleanup in San Diego

6/4/2018 (Permalink)

In San Diego, brush fires tend to happen at least a few times a year throughout the County.  Thankfully, we have the amazing San Diego Fire Department team of firefighters that spring into action to quickly get this fires contained so they don't spread.

 Because of the amount of canyons and brush area in San Diego, many homes sit atop prime brush fire area.  And though brush fires don't tend to destroy structures and cause people's homes to burn, they can burn fences and property lines, and bring smoke/soot onto someone's property and home, as well as cause heavy smoke indoor inside your home or business. When your home smells like a BBQ after a brush fire, and you're in need of deodorization to get rid of the smoke smell in your house, call SERVPRO of San Diego City SW.  We're open 24/7 and someone always picks up the phone - 619-269-5004.  We'll walk you through your options and help get your home back to the way it was before, "Like it never even happened."

How does a water damage insurance claim work?

6/1/2018 (Permalink)

Water Damage How does a water damage insurance claim work? Water damage from a second story tore through this ceiling at a business in San Diego.

If you suspect or know you have water damage at your San Diego business or residence, depending on the amount of damage, you may find yourself filing a claim with your homeowner's insurance provider.

 There are a few things to know when you file an insurance claim for water damage.1. You can hire whoever you want to help you with the water damage cleanup. Your insurance carrier will have a preferred vendor, and most of the time that is us, SERVPRO of San Diego City SW, but you do reserve the right to hire whomever you wish to help you with your water damage cleanup. 2. When you call SERVPRO of San Diego City SW:We arrive onsite and will assess and stabilize the situation. This means if there is standing water, we will remove it by using our water extraction tools. We will then contact your insurance company to confirm scope before doing any invasive acts such as demolition of wet drywall, this way we ensure there are proper approvals in place, or if there isn't, we can let you know what type of work you're looking at. 3. We bill your insurance direct:We're not like those other guys that refuse to work with your insurance company and will hand you over our bill and demand you pay up. We will bill your insurance directly and agree on cost with them, that way you aren't left paying thousands of dollars out of pocket that your insurance company is refusing to pay.  If you need water damage cleanup services anywhere in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. We promise to make it "Like it never even happened."

Fire Cleanup Crew in La Mesa, San Diego, California

5/30/2018 (Permalink)

Fire Damage Fire Cleanup Crew in La Mesa, San Diego, California A photo of the initial board up at this residential property in the La Mesa area of San Diego County.

When your property is facing smoke or fire damage, and potentially water damage when a fire was extinguished, call SERVPRO of San Diego City SW at 619-269-5004 like this La Mesa homeowner did.

At this property in San Diego, there was an exterior fire on an enclosed patio in the front of home, and thankfully the fire was contained quickly by the homeowner's gardener who happened to be working in the backyard and saw smoke coming from the front of the home. By the time the fire department arrived onsite, the fire had already been extinguished with a garden hose.

Because the window in the enclosed patio cracked during the fire, smoke went billowing throughout the interior of the home, and while there was no structural damage, there was smoke, soot, and water damage inside the property. That's where our team of experts came in to assist the homeowner, who raved and raved about our entire team's professionalism, kindness, and level of service.

If you have fire damage or water damage related to a fire, call us 24/7 at 619-269-5004. 

Are You and Your Property Prepared for an Emergency?

5/30/2018 (Permalink)

Commercial Are You and Your Property Prepared for an Emergency? Flood disaster cleanup efforts.

If you have never found yourself in an emergency disaster situation, you can consider yourself
lucky. As a trusted leader in emergency services, we assist property owners each and every
day with disasters that they suddenly find themselves facing, and many of them don’t know
where to begin.


Fortunately, we’re here to help. And we can assist you with providing some insight on how you
and your team of trusted professionals can and should prepare yourselves, so that if you’re
faced with an emergency, you know where to begin.

If you are also someone who does not have a business continuity plan in place, you are not alone.


However, being prepared for any situation is vital. First and foremost, for the safety of others,
and secondly, for the preservation of your property. We have partnered with The American Red Cross in situations of emergency and disaster, so with that, here are some tips to exercise emergency preparedness:


1. Know the Needs of Your Residents and Staff – Are there people within your building/
property that may need help exiting during an emergency? Who will be there to assist
them?
2. Where are the Exit and Egress Points? – If you have a multi floor building and the doors
to the escape route are blocked, can someone safely exit through a window?
3. Design Your Emergency Exit Plan – Find the safest routes and back up routes to exit the
building and identify where the safest & closest meeting area is during emergency
4. Execute drills of emergency plans – Educates and informs residents and staff to proper
egress from property
5. Train staff on the SERVPRO Emergency Ready Plan (more details on this later!) –
Prepares them for the unexpected
6. Know your local resources and contacts – Faster response time for providers to assist in
a disaster.
7. An overwhelming majority of business have a preparedness plan in place. Do you? Planning
ahead can serve as an insurance policy aimed at peace of mind for homeowners, property
managers and businesses. Knowing that you are ready for whatever happens can give you
some peace of mind so that in the event you find yourself in the midst of a disaster situation,
you’re equipped to handle it.
8. 15-40 percent of businesses fail following a natural or manmade disaster. 
9. 94 percent of small business owners believe a disaster could seriously disrupt their
business within the next two years. 

One way we can help you is by assisting you in developing a free SERVPRO EmergencyREADY Profile for your business. The Emergency Ready Profile, or ERP, can help minimize business interruption by having an immediate plan of action. It’s essentially a database
of everything you need to know in relation to your property with emergency contacts – all in one
place – available to access anywhere you have internet connection. Knowing what to do should
an emergency arise can make all the difference.


Here’s a little bit more about the SERVPRO Emergency Ready Profile:
1. Free assessment of property – No need to allocate funds
2. Provide a concise profile document that contains only the most critical information
needed in the event of an emergency – The best way to be prepared
3. Identification of key decision makers – An established chain of command can expedite
restoration process, saving time and money
4. Guide to the property or building after a disaster – Minimize the time your business is
inactive or property is inaccessible
5. Establish your designated provider in mitigation and emergency restoration – SERVPRO
is an industry leader, no disaster is too small or too large
6. Provides facility details such as locations of shut off valves, access points and
emergency resources – Having a reference of what to do and how to do it allows emergency
personnel and you to be ready for whatever happens


Depending on your location in San Diego County, your home, property or business might be
more susceptible to a flood or to a fire. Living in California, everyone can potentially be harmed
by an earthquake. So, the most important thing for you to do is make a plan and become
prepared. Take the opportunity to look at www.ready.gov and find out additional ways that you and those important to you can be more prepared for natural and manmade disasters.


If you find yourself in need of a disaster cleanup company, call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004. 

For more information or to request a free Emergency Ready Profile for your property, call Tanya of SERVPRO of San Diego City SW at 619-269-5004, or you may reach her by email at
tanya.SERVPROsdcsw@gmail.com.

24/7 Water Cleanup Company in San Diego

5/30/2018 (Permalink)

Water Damage 24/7 Water Cleanup Company in San Diego Here's a photo of saturated carpet at a residence in El Cajon, San Diego.

If you find yourself Googling the phrase "24/7 water damage cleanup company in San Diego", and you've landed on our page, look no further!  First thing is first, give us a call at 619-269-5004, someone will always answer the phone!

Now, the fact that you need emergency water damage cleanup in the middle of the night is not fun. But let your pain be our pleasure, our technicians can be onsite within 1 hour typically (yes, even in the middle of the night!), and they will begin immediately with emergency water extraction which will help prevent any secondary damage.

Once our water extraction has taken place and we've set up some specialty drying equipment, we'll set an appointment for the next day to review the entire scope of work with you and help you through the process. Whether you'll be paying out of pocket or filing an insurance claim, we can assist you every step of the way.

And you should know, SERVPRO of San Diego City SW is a preferred vendor for most insurance companies. This is important because it means you won't be stuck with a bill from an independent contractor, while your insurance company says their scope of work wasn't approved! 

Call us 24/7 at 619-269-5004.  

Does water damage cause mold?

5/30/2018 (Permalink)

Mold Remediation Does water damage cause mold? A photo of suspected mold growth at a commercial office building in downtown San Diego.

Does water damage cause mold? The short and sweet of it is, yes, water damage can cause mold.

Mold spores live indoors and outdoors, truthfully, they're all around us. But mold needs two things to grow: a food source and moisture.

Examples of food sources for mold include porous items throughout our home, including, drywall, clothing, couches, flooring, shoes, walls and carpet. 

If you have water damage such as a roof leak, or a sewage backup, or a pipe burst, and the water damage isn't properly handled, you could be looking at a mold problem. And mold spores can start to colonize within 48 hours, so time is of the essence.

If you have water damage or suspect you have mold due to the musty odor, call us anytime at 619-269-5004.  We'd be happy to come out and give you a free assessment. 

Kitchen Fire Cleanup in Point Loma/Sunset Cliffs

5/29/2018 (Permalink)

Fire Damage Kitchen Fire Cleanup in Point Loma/Sunset Cliffs Fire damage at a residence in Point Loma/Sunset Cliffs.

When SERVPRO of San Diego City SW got the call for a "small kitchen fire" in the Point Loma/Sunset Cliffs neighborhood of San Diego, originally the homeowner thought it would be a very small job and possibly just equipment rental from us. This was because the fire was contained quickly, and it was relatively small in what it actually burned. It actually originated from a faulty dishwasher electrical connection.

When our owner, Ben, arrived onsite to walk the job with the tenants, dialing in to the owner via phone, he explained to them that not only was this pretty significant fire / smoke / soot damage (the smoke and soot was in the central HVAC system, and when the odor gets in an HVAC system, it must be properly cleaned, so as not to disperse the particles once the system is turned on). There was also significant water damage to the downstairs, when the firefighters extinguished the fire in the kitchen. And thank goodness for that, as no one was injured thanks to the great work of the San Diego Firefighters.

It was thanks to Ben's honesty and communication, and him educating the tenants and owners on the true scope of the work, that we were selected to do the fire and water cleanup for them. They were so happy with our crews that we received all 10/10s on our customer satisfaction form! 

If you have fire, smoke, or soot damage here in San Diego, call SERVPRO of San Diego City SW 24/7 at (619) 269-5004.

24/7 Emergency Water Damage Removal

5/22/2018 (Permalink)

When unexpected water damage hits your property, allow SERVPRO of San Diego City SW to help.

Our highly trained and experienced water damage cleanup team and water restoration experts will arrive at your San Diego home or office usually within 1 hour of receiving a call. Whether it's water extraction that's needed, or an inspection using moisture monitoring equipment, we've got your back every step of the way.

We use commercial grade air movers and dehumidifiers to reduce the humidity in your home and restore your property back to normal. Once the dry out process is complete, we can handle repairs if you need us to.

SERVPRO has been providing mold removal, fire damage repair, biohazard cleanup, and water damage services since 1967.  We're the brand you know and trust. 

If you need urgent water damage cleanup services, we're here to help you 24 hours a day, 7 days a week. Call us anytime at 619-269-5004.

 or better.

Storm Damage Cleanup Experts in San Diego

5/18/2018 (Permalink)

Storm Damage Storm Damage Cleanup Experts in San Diego This is a before photo from a category 3 storm cleanup that SERVPRO of San Diego City SW performed.

Storm damage isn't something that's usually on your mind as a homeowner or property owner in San Diego. We get it, we live in the land of sunshine and moderate weather pretty much year-round.

But storm damage in San Diego can and does happen. Just last summer, there was a sudden 12 minute downpour in south San Diego that caused severe damage to a commercial property that we did the emergency water cleanup work on.

If storm damage does hit your San Diego property, there is no one better to call than the team of SERVPRO of San Diego City SW. Not only do we do year-round water cleanup work here in San Diego County, but the last several years we've traveled to both Texas and Louisiana to assist with hurricane cleanup efforts there.

So when emergency water damage here in San Diego strikes your property, call us 24/7 at 619-269-5004. 

Commercial Water Damage Experts in San Diego

5/18/2018 (Permalink)

Commercial Commercial Water Damage Experts in San Diego A shot from a recent commercial water damage cleanup job we did in downtown San Diego.

It's Monday at 7:30am, you are walking in to your office with coffee in hand and what do you find? A water soaked floor!

When you don't know where to turn or who to call, that's where SERVPRO of San Diego City SW (us!) come in.

We see this time and time again, where commercial properties that are not managed over the weekend end up discovering water damage first thing Monday morning when they come in to work from a weekend at home.

Your pain is our pleasure, and we make it our mission to help you get your property cleaned up, dried out and restored to preloss condition "Like it never even happened."

Water damage can be a huge headache, but it doesn't have to be. We'll hold your hand throughout the entire process and you can rest easy knowing you have trusted experts taking care of your property.

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Water Damage Cleanup Crew In San Diego

5/11/2018 (Permalink)

When you are looking for an emergency water damage cleanup crew in the San Diego area, look no further than the experts of SERVPRO of San Diego City SW.

Being centrally located, our average response time to an emergency water damage occurrence is less than one hour.  This means that 2am pipe burst that you have can be handled swiftly.  We also answer our phones 24 hours a day, 7 days a week, so you can reach us at any time, any day of the year, at 619-269-5004.

Since we opened our doors several years ago, we've quickly become the go-to restoration experts for property managers, plumbers, facilities managers, and homeowners alike. We can be trusted to take care of your property or your home and make it "Like it never even happened."

San Diego County Apartment Association Tradeshow Booth Winner

5/2/2018 (Permalink)

Community San Diego County Apartment Association Tradeshow Booth Winner Here's Peter Pan, ok, fine, it's Tanya from our team, at the SDCAA Education Expo in 2018!

SERVPRO of San Diego City SW was thrilled to be a booth exhibitor at the 2018 San Diego County Apartment Association Education Expo! We had such a magical day meeting new friends and chatting with old friends as well.

Held on April 17 at the San Diego Convention Center, the theme was DISNEY, which made for a very magical and exciting day. Our team dressed as Tinkerbell and Peter Pan, and decorated our booth titled "Like it never even happened." land with a pirate ship filled with goodies for those who played our game and walked the plank! We also had a caricature artist onsite who provided attendees with awesome digital and printed drawings of themselves! See photo inset.

We were honored to take home the award for "Most Magical Booth" Exhibitors Choice! 

If you find yourself in need of water damage, mold remediation, fire and smoke cleaning, or hoarding packouts and cleanouts, please call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Commercial & Business Water Damage in San Diego

5/1/2018 (Permalink)

Water Damage Commercial & Business Water Damage in San Diego Here's a photo of Jordan, one of the owners of our franchise, onsite doing moisture monitoring.

When your commercial business faces water damage in San Diego, we want to be the ones you call. We have an average response time of less than 2 hours, and our team is dedicated to making your loss, "Like it never even happened."

We got a call several months ago from a large hotel in the San Diego area that had had a fire in one of their hotel rooms, and as a result of the fire and the fire being extinguished, three floors of hotel rooms were flooded in the process. This is actually fairly common, even if a fire is contained to one room or a small area of a structure or property, the secondary water damage can be massive, and it can be a massive headache.

But let your pain be our pleasure. We'd be honored to hold your hand through the process of restoring your business or property back from water damage. Our team is honest, we're thorough, and we will hold your hand every step of the way.

Truly there is no job too big or too small for us, and you can reach us 24/7 at 619-269-5004. When you are in San Diego and facing commercial or business water damage, SERVPRO of San Diego City SW is who to call.

Mold remediation in Imperial Beach, San Diego

4/24/2018 (Permalink)

Mold Remediation Mold remediation in Imperial Beach, San Diego Here's a photo of suspected mold growth at a multi-unit building in the Imperial Beach area of San Diego.

Here's a photo of a recent mold remediation job we performed in the Imperial Beach neighborhood of San Diego.

This call came from one of our regular property managers that call on us anytime they have a water damage, fire damage, or mold remediation need. They know they can trust SERVPRO of San Diego City SW to make it "Like it never even happened."

Any time you see visible mold or suspect you have mold, you'll want to call in a trusted mold remediation cleanup company to handle it for you. 

There are certain problems associated with high levels of airborne mold spores, though it's important to note it does affect each person differently. Some health issues that can result from being exposed to mold include allergic reactions, asthma episodes (though exposure to mold DOES NOT CAUSE asthma), irritations of the eye, nose and throat, sinus congestion, and other respiratory problems.

If you suspect you have a mold problem in San Diego, call SERVPRO of San Diego City SW at 619-269-5004.  We'll come out for free and do an inspection.

3 things to ask restoration companies in San Diego

4/3/2018 (Permalink)

Fire Damage 3 things to ask restoration companies in San Diego A photo from a devastating fire in the San Diego area that our team was called in to assist with. Choose a fire cleanup provider that you can trust.

Research shows that the majority of consumers, both residential and commercial, find vendors by doing internet searches.  The internet is a powerful tool for finding resources, especially in emergency situations. Here are a few tips for choosing an emergency water damage or fire cleanup service provider in greater San Diego.

 1.) Make sure they have necessary licensure and certifications.

Anyone can claim to safely handle your emergency water situations, mold remediation, or fire cleanup, but ask them these questions. Are you licensed? Are you bonded? Are you insured? What are your certifications? SERVPRO of San Diego City SW is fully licensed, bonded, insured and we have all of the necessary industry certifications so that you know your home or business is in safe and skilled hands when you call us. 

2.) What kind of equipment and products do you use?

If you hear the word "bleach", RUN! SERVPRO of San Diego City SW uses all of the latest state of the art equipment, as well as "safe" cleaning and deodorizing products. Some mold remediation companies in San Diego are using bleach to treat mold, which is absolutely haphazard and not in your best interests. 

3.) Will you bill my insurance?

Some restoration companies in San Diego refuse to bill your insurance and work with your insurance carrier to come to an agreed cost. With SERVPRO of San Diego City SW that is never the case. We work directly with your insurance company and your insurance adjuster, and when a loss is covered, we'll always agree on a cost and scope with them, so you aren't left paying a bill that is double what your insurance has agreed to pay. We pride ourselves on strong relationships with insurance carriers and insurance adjusters in San Diego, and we are known for doing the right thing and making the customer (YOU) happy. If you have any emergency water damage, fire smoke and soot cleanup, or mold remediation needs in San Diego, call us 24 hours a day, 7 days a week, at 619-269-5004.

SERVPRO of San Diego City SW and Hurricane Harvey

4/2/2018 (Permalink)

Storm Damage SERVPRO of San Diego City SW and Hurricane Harvey Here's one of our owners, Ben, walking back to the car after doing a walk through for a family affected by Hurricane Harvey.

Back when Hurricane Harvey struck the Gulf Coast in 2017, we all knew pretty quickly that the devastation would be wide and massive. What we didn't know is that so many of our incredible team members would volunteer to uproot themselves from their daily life here in San Diego and travel to Texas to assist with cleanup efforts.

Once we got word that floodwaters were receding, 6 of our team members as well as our two owners, Ben and Jordan, made the drive out to Houston where we had rented an AirBnB and began cleanup efforts for a number of families in the greater Houston area.

All in all, our team was out there for about 5-6 weeks. They said goodbye to their families and normal lives, because they knew this was a historic opportunity to assist families who needed the help getting back into their homes.

We made lasting relationships and our clients have invited us to stay with them anytime we're back in town! Though hopefully next time it'll be for fun, and not for a natural disaster cleanup.

Meet Toni from the SERVPRO of San Diego City SW Team!

3/15/2018 (Permalink)

General Meet Toni from the SERVPRO of San Diego City SW Team! Here's Toni, one of our incredible Administrative Assistants for the SERVPRO of San Diego City SW team. :)

It's been a little while but we're back at it! We are continuing our series of interviews with the team members of SERVPRO of San Diego City SW who proudly serve our customers each and every day! Here is Toni, one of our new employees, who is an Administrative Assistant. If you call our office, chances are you'll be talking to Toni!

1.) How long have you been in the industry?

Only six weeks now! :) 

2.) How did you end up at SERVPRO of San Diego City SW?

I previously worked with our lovely other office team members, Tawny and Amy! I was looking for a change and the rest is history!

3.) What's your favorite thing about your job?

Without a doubt, the wonderful people here and the opportunity to learn a new field.

4.) What do you like to do in your free time?

Single mom to two teenagers. What free time? Seriously, when I am able to, I love to read, take our dog Bleu to the beach, go to movies, hang out with my "sisters" and have a few glasses of wine.

5.) Tell us one interesting thing about you.

Well, I am a die hard rock and roller and have been to too many concerts to count over the years. The good news is that I have mellowed out over the years, some what!

 To learn more about Toni, or to utilize our water damage, fire cleanup, or mold remediation services, call SERVPRO of San Diego City SW at 619-269-5004.  

SERVPRO of San Diego City SW team & fire cleanup efforts

3/13/2018 (Permalink)

Back in late 2017 when wildfires ravaged northern California, the SERVPRO of San Diego City SW had the opportunity to travel up to Napa/Sonoma and assist with the fire cleanup efforts. Though we may be based in downtown San Diego, and most of our business is in the greater San Diego area, when duty calls, our incredible team jumps at the chance to serve.

Our team spent over a month doing commercial and large residential smoke and soot damage cleanup.

One of the properties we helped get back into business was a commercial retail center that included restaurants, shops, candy stores, etc. The entire property consisted of approximately 100,000 sq. feet of retail space. If you have extensive commercial (or residential) smoke and soot damage and require cleaning services in San Diego, call us 24/7 at 619-269-5004. Our team would be happy to hold your hand through the entire process.

Hoarding Cleanup in San Diego, California

3/13/2018 (Permalink)

Biohazard Hoarding Cleanup in San Diego, California This is an "after" photo of a hoarder cleanup we did for a family in the North Park area of San Diego.

If you or a loved one are in need of mild to severe hoarding cleanup services, let the SERVPRO of San Diego City SW team hold your hand through the process.

Hoarding is a complicated and multi-dimensional problem. It can be wrought with emotions, and because of that, you or your loved ones will want a kind, dedicated and professional team to assist you.

When you choose a team like ours to assist you with your hoarding cleanup here in San Diego, you'll get a dedicated group of professionals who care about restoring your property back to livable and safe conditions.

The SERVPRO of San Diego City SW Hoarding Cleanup Services include:

  • Free estimate and on-site evaluation
  • Pack-rat/trash and clutter clean out
  • Animal feces/urine cleanup and disinfection
  • Deodorization
  • Search and recovery of valuable items
  • Packaging and storage of personal belongings
  • Hypodermic needle/syringe recovery and disposal
  • Thorough cleaning and disinfecting 
  • Reconstruction services, if needed

If you or your loved one need assistance with hoarding and pack-rat clean out services here in San Diego, call us at 619-269-5004. You'll be in good hands with us.

Mold and Water Damage in Escondido, CA

3/6/2018 (Permalink)

Mold Remediation Mold and Water Damage in Escondido, CA Mold under a bathroom vanity at a home in Escondido, CA.

This photo of mold and water damage in Escondido, CA shows what can happen to you if water damage goes undetected.  In this instance, the mold was quite minimal, compared to some other jobs we've performed!

 When we got the call from the property manager of the home, SERVPRO of San Diego City SW technicians were onsite within an hour to assess scope and damage. Through the entire process we communicated with the property manager, tenant, insurance adjuster, as well as at times the owner of the property, keeping everyone apprised of the process. When you work with a company like SERVPRO of San Diego City SW, you aren't just getting our field expertise, you're getting a team of professionals dedicated to holding your hand through the entire process of filing a claim, working with your insurance company and adjuster, etc. On this particular job, due to extensive damage, the shower had to be pulled, vanities had to be pulled, as well as some flooring. In truth, we always do our best to save as much as we can, but in this case and every case, we always follow best practice. If you think you have a mold problem in San Diego, call SERVPRO of San Diego City SW at 619-269-5004. We always do free walk throughs and free estimates.

Sewage Backup Cleanup in San Diego

2/20/2018 (Permalink)

Water Damage Sewage Backup Cleanup in San Diego A photo of a bathroom that had a sewage backup in the downtown area of San Diego.

It's not pleasant having to deal with a sewage backup. We often get calls from San Diego homeowners or renters that need help with cleaning up their home or place of business after a sewage backup occurs.

 Three common causes of sewage backups are: A ClogJust like drain pipes, main sewer lines can become clogged, which can cause sewage backups in your home. If it's just one toilet, sink or tub that seems to be giving you trouble, it could just be a clog in that drain. However, if a flush creates a sewage backup in your home, you probably have a blockage in your main sewer line. A few tips to try and prevent clogs are: 1. Do not use your toilet as a waste basket! Flush only toilet paper down your toilet.2. Avoid dumping large quantities of anything down your garbage disposal. Use the trash bin instead.3. Do not pour grease down your drain. Grease and fat, even when liquid, can harden your plumbing, collecting debris and creating a fierce clog. Tree RootsAnother common cause of home sewer backups is tree roots. Even if the area directly above your sewer line is free of trees, roots from a neighboring yard could be the cause of your sewage backup problem.Collapsed and/or broken sewer linesIf you San Diego home or property, your sewage backup could be caused by broken, cracked, or collapsed lines. Plastic sewer lines have become the norm now, but most older homes were built using cast iron and clay piping that can break down over time. If you are dealing with a sewage backup in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. Our trained team of professionals can get your home clean and back in shape "Like it never even happened."

San Diego Commercial Water Damage

2/13/2018 (Permalink)

Commercial San Diego Commercial Water Damage Here's a photo of a commercial building in Poway that suffered from serious damage. This is a "during the cleanup" shot.

It's true that commercial water damage in San Diego is often the result of floods and water that comes from weather events and storms, especially here in San Diego. But - what many business owners and business space renters forget is that storms and severe weather are not the only cause of floods and water damage to a commercial property. Commercial water damage in San Diego is surprisingly common year-round, and it can have a drastic effect on the operation of your business. Here are some of the more common causes of water damage to commercial buildings.

1. Sprinkler system malfunction

This one we see A LOT! And usually it happens on weekends when one comes in to the office Monday morning to an incredible amount of water damage. Some office and retail buildings have sprinkler systems that work in conjunction with fire protection systems. These sprinklers come in handy during a fire emergency, but they can also cause commercial flood damage if they are faulty or in need of replacement. 


2. Damaged appliances and equipmen

Any business that makes use of appliances or equipment (common in restaurants and catering facilities), can find themselves in a messy water damage situation if an appliance fails and sends water across the building. 

3. Broken pipes and plumbing

If the plumbing system in your workplace fails, the end result could be minor to serious water damage. We've seen it all here at SERVPRO. 

 
4. Backed up sewer lines 

Another common cause of commercial water damage in San Diego is backed up sewer lines. Often this comes as a surprise. If the sewer line to your building becomes backed up or damaged, there are some potential dangers associated with contaminated Black Water. We have certified IICRC technicians to help.

 
If your business has suffered commercial water damage, SERVPRO of San Diego City SW will get you back up and running again. Call us anytime 24/7 at (619) 269-5004 for fast help.  Check out our team here.

Preparing Your San Diego Business For an Earthquake

7/13/2017 (Permalink)

An earthquake can happen at any time, so read on for a few quick tips on how to make sure your business is prepared. And remember, when disaster strikes, you can always call SERVPRO of San Diego City SW for assistance.

"An earthquake can happen at anytime and anywhere. Unlike many other natural disasters, earthquakes can strike during any season. It can also occur with little to no warning at all. 

Earthquakes can knock out heat, power, and communications services, sometimes for days at a time, leaving people stuck without utilities or other services. Your goal for protection is to learn to Drop, Cover, and Hold On during an earthquake.

Most casualties and injuries during an earthquake occur when: people fall while trying to walk or run during the shaking; when they are hit by falling, flying, or sliding items or non-structural debris; and/or when they are struck or trapped by collapsing walls or other parts of the building.

The America’s PrepareAthon! How to Prepare for an Earthquake explains what the public should do before, during and after an earthquake:

  • To prevent potential injuries, take the time to secure your space. Secure items that might fall, fly, or slide in an earthquake. Imagine if the room was picked up and shaken up and down and side to side and then determine what items would be thrown around.
  • Make sure your business is safer during earthquakes and more resistant to earthquake damage. Get professional help to assess the building’s structure and then take steps to install nonstructural solutions, including foundation bolting and cripple wall bracing.

The America’s PrepareAthon! Prepare Your Organization for an Earthquake Playbook  explains how business owners can take the necessary steps now to prepare themselves and their staff for an earthquake.  

The playbook helps to enhance organizational coordination and communication on preparedness and operational continuity by recommending the following:

  • Hold a preparedness discussion to explain company plans and policies to motivate employees to be better prepared at home and work;
  • Explain and practice Drop, Cover, and Hold On;
  • Conduct a tabletop exercise with your staff to ensure that the organization is familiar with and knows how to implement readiness plans;
  • Develop an employee communications plan with all staff contact information, including emergency points of contact;
  • Sign up for local alerts and warnings in your community; and
  • Organize and keep handy important documents such as insurance information and rental or mortgage agreements.

It is important that business owners discuss their plans with their employees to ensure they are aware of what to do and where to go during an earthquake threat.

Tips for Fire Damage Restoration

7/7/2017 (Permalink)

Fire Damage Tips for Fire Damage Restoration Smoke and Soot Damage in San Diego

Tips for Fire Damage Restoration

Fire in business or fire in home causes a lot of devastation to a property. Fire damage restoration is difficult and nearly impossible to tackle alone. This is where the assistance of commercial fire damage restoration experts like SERVPRO of San Diego City SW may be necessary to deal with the fire loss. Before experts arrive to manage the fire loss in business buildings or at home, those affected can do a few things to do some fire cleanup themselves. The following tips will assist one in preventing further fire damage before help from experts arrives.

Improving Air Quality of the Room

Where there is fire, there is smoke. Smoke damage and soot damage are two of the expected outcomes of commercial fire damage. Smoke affects the air quality of the room after the fire damage and should be dealt with properly. It should be properly cleaned, but until help arrives you can open doors and windows and that will help improve air quality, as well as protect those doing the fire cleanup.

Cleanup of Smoke Damage on the Wall

When an outbreak of fire in a home or fire in a business building occurs, there will be smoke damage to the walls, wallpaper, paint, and other surfaces. Employees or residents can use detergents to clean the regions where there was not too much smoke damage. Smoke will cause soot damage, so they should try to dust the greasy soot off from the surface first before scrubbing it clean during fire cleanup.

Getting Rid of Mold and Getting Rid of Mildew

In most cases, fires are extinguished using water, depending on the cause. Mold and mildew that result from water being used to put out the fire do need special attention. In cases like this, it's best to let commercial fire damage cleanup experts handle the mold and mildew, because of serious health issues that can be caused by exposure to mold. Also, commercial fire cleanup experts knows the best fire cleanup techniques and procedures to prevent contamination of clothing, carpets, furniture, walls, and vents.

Cleaning of Flooring/Carpet

When putting out a fire, the carpets, furniture, and floors will absorb most of the water. The individuals doing fire damage restoration should pull up any carpets and remove furniture which have water damage and replace or repair them. The floors need to be dried or replaced if the water seeps underneath. Commercial fire damage restoration professionals can come and help you to do the drying with their equipment. 

The best thing one can do is familiarize themselves with the above information. This will help deal with fire damage restoration in San Diego when there is an outbreak of a fire in a business or fire in a home. This will help recover from a fire loss sooner rather than later. Contacting commercial fire damage restoration experts is the best first-step!

Visit http://www.SERVPROsandiegocitysw.com/ for more information on fire damage.

Top Commercial Mold Damage Tips to Remember After a Flood

7/7/2017 (Permalink)

Top Mold Damage Tips to Remember After a Flood

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affected indoor air quality, can cause significant property damage, and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in San Diego.

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure. 

Protect Yourself

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask.

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the mold is properly remediated. We promise, it could save you a lot of time, money and headaches in the future. Visit http://www.SERVPROsandiegocitysw.com/ for more information on mold removal.

When Unexpected Storm Damage Ruins Your Home

7/7/2017 (Permalink)

Here in beautiful San Diego, we don't often have severe weather. But residential storm damage does happen each and every year. If mother nature takes its toll and damages your property, use these 7 tips for cleaning up after a storm.

1. Get Protective Clothing. Prior to going inside your home, it is imperative that you wear protective boots, clothing, gloves, eye protection, and a mask. Flood waters carry sewage, bacteria and chemical compounds that may be dangerous.

2. Document the Damage.  To help with insurance and FEMA claims, you really need to document the damage as soon as it's safe to do so. Take photos and videos of your entire home from each and every angle. Make sure to get exterior and interior photos!

3. Water Extraction.  This, you may need help with. Flood water contains potentially dangerous bacteria, rodents, and insects. It's recommended that you have water extraction handled by a locally owned and operated professional disaster response team.

4. Open Windows. Circulating fresh air is an important step for cleaning up after flood damage and preventing mold growth. 

5. Remove Personal Items. Furniture, clothing, and other items in the house can be removed to speed the drying. Prior to throwing away damaged items, take photographs, and have them evaluated to see if they can be cleaned and restored. 

6. Remove Carpeting, Wet Drywall, and Insulation. If the storm water contains sewage, which many floods do, the flooring in the home will probably have to be removed. Drywall and insulation that has been touched by flood waters and saturated will also have to be removed. This helps prevent future mold growth.

7. Scrub Every Surface.  Each and every surface should be scrubbed with a powerful disinfectant. Your local SERVPRO of San Diego City SW is available 24x7 and stands at the ready to inspect, extract water, disinfect, dehumidify, and restore your home quickly.

This list might seem overwhelming, and it is. Cleaning up and restoring your home after a storm or water damage in San Diego requires hard work, proper tools, and specialized equipment. SERVPRO of San Diego City SW Is locally owned and operated, and we'll work directly with your insurance company for a stress-free claim. Call us 24/7 at (619) 269-5004.

Water Damage in San Diego

7/3/2017 (Permalink)

Water Damage in San Diego

There are many scenarios that cause water damage to your home or business. SERVPRO of San Diego City SW knows that water damage emergencies in your home can be traumatic for you and your family. That’s why it’s critical for professionals to immediately address, assess and fix the problem.

Causes of Water Damage

Sometimes appliances can cause more harm than good. When your washing machine, dishwasher, sink or toilet flood, we can be there to fix the problem and restore damage from water quickly.

We have experience with water damage restoration from the following:

Leaking water lines or pipes

Overflowing sinks, bathtubs or toilets

Backed up sewage and septic tank lines

Washing machine or dishwasher overflow

Heavy rain or storms

And more.

SERVPRO of San Diego City SW is always there for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full menu of service options to restore your property, including:

Water damage assessment

Water extraction

Drying of affected areas such as walls, carpet, padding and furniture

Cleaning and restoration of possessions such as clothes, linens, books and documents

Remediating mold and mildew damage

Locating and repairing the source of leaking water

Storm damage repair

Assisting with filing insurance claims

Why Call Us for Water and Flood Damage Repairs?

We respond and work quickly – Depending on the extent of the damage, we may be able to restore water damage in your home in as little as three days.

We help with your claims – Working with insurance companies while recovering from water damage is stressful. We can work with your insurance company to settle claims quickly.

Water Damage in San Diego

There are many scenarios that cause water damage to your home or business. SERVPRO of San Diego City SW knows that water damage emergencies in your home can be traumatic for you and your family. That’s why it’s critical for professionals to immediately address, assess and fix the problem.

Causes of Water Damage

Sometimes appliances can cause more harm than good. When your washing machine, dishwasher, sink or toilet flood, we can be there to fix the problem and restore damage from water quickly.

We have experience with water damage restoration from the following:

Leaking water lines or pipes

Overflowing sinks, bathtubs or toilets

Backed up sewage and septic tank lines

Washing machine or dishwasher overflow

Heavy rain or storms

And more.

SERVPRO of San Diego City SW is always there for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full menu of service options to restore your property, including:

Water damage assessment

Water extraction

Drying of affected areas such as walls, carpet, padding and furniture

Cleaning and restoration of possessions such as clothes, linens, books and documents

Remediating mold and mildew damage

Locating and repairing the source of leaking water

Storm damage repair

Assisting with filing insurance claims

Why Call Us for Water and Flood Damage Repairs?

We respond and work quickly – Depending on the extent of the damage, we may be able to restore water damage in your home in as little as three days.

We help with your claims – Working with insurance companies while recovering from water damage is stressful. We can work with your insurance company to settle claims quickly.

For all your water damage restoration and repair needs, call SERVPRO of San Diego City SW 24/7 at (619) 269-5004.

Storm Damage Cleanup Specialists in San Diego

6/29/2017 (Permalink)

When your San Diego home or business is facing a disaster, you don’t need to face it alone. SERVPRO of San Diego City SW is a professional water restoration business, and we can help you take care of the overwhelming number of things that need to be done. Some things are highly technical and insurance policies require proper mitigation treatments, otherwise they could potentially not cover expensive secondary damage. SERVPRO of San Diego City SW is a fully licensed and locally owned restoration and remediation company, and we are highly proficient in full service restoration from start to finish. Our damage restoration technicians are highly trained, experienced, and hold specialist certifications such as IICRC, CRA, and we back them up with our state-of-the art specialty drying equipment.

We are the experts when it comes to water damage restoration, fire damage restoration, and mold remediation services in San Diego, California. Our pack out division can remove your furniture and other belongings and protect them from further damage, storing them at our secure facility.

San Diego may not get a lot of storm damage cleanup, but we do get some. Our storm damage repair services range from debris cleanup to complete reconstruction. Our damage restoration technicians are highly trained, experienced, and hold specialist certifications such as IICRC, CRA, and we back them up with our state-of-the art specialty drying equipment.

We serve both residential and commercial clientele throughout San Diego County, and we’re available 24 hours a day, 7 days a week. Call us at (619) 269-5004.

Why Choose SERVPRO of San Diego City SW

6/29/2017 (Permalink)

When your home is business is suffering from water damage, it can be overwhelming selecting a restoration company in San Diego. Here are just some reasons why other San Diegans routinely turn to SERVPRO of San Diego City SW for their water mitigation needs.

Not only do we serve residential and commercial clientele throughout San Diego County, you can turn to us at any time of the day or night and rest assured we’ll get the job done right. We live for making our customers happy and satisfied, no questions asked. We guarantee a job well done.

Whether you have a broken pipe, a burst washing machine hose, or a leaking water heater, you will want a professional water extraction and often structural drying to prevent crumbling drywall, warped and cracking wood. By hiring professionals now, you can avoid a need for mold remediation later. Sewage backups in San Diego are clearly a health problem, but even water from clean sources become loaded with bacteria and viruses in just 24 hours. There’s a lot more to it than just pumping out water. Our specialty drying equipment and years of experience and training make all the difference in a quick recovery and a slow, much more expensive restoration.

If needed, we have a pack out division that can remove furniture and other personal belongings from harms way, and store them in our secure facility until your home or business is back in tip-top shape. We’ll return them, unpack them, and we’ll work closely with your insurance company to help expedite your claim.

Call us at (619) 269-5004.

Mold Mold Mold. Everything you want to know.

6/28/2017 (Permalink)

Mold Remediation Mold Mold Mold. Everything you want to know. Mold

Mold is a term used to refer to fungi that grow in the form of multicellular thread-like structures called hyphae. Fungi that exist as single cells are called yeasts. Some molds and yeasts cause disease or food spoilage, others play an important role in biodegradation or in the production of various foods, beverages, antibiotics and enzymes.

Mold is also found in damp building materials where it often appears like stains and comes in a variety of colours. A must smell is an indication of microbial growth even when there is no visible growth. If mold is allowed to grow in homes or offices it can contribute to poor indoor air quality. Some molds such as the Dry Rot Fungus, Serpula lacrymans, are highly destructive. For more details about dry rot fungus read Occurrence and Significance of Dry Rot Fungus, Serpula lacrymans.

Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.

Molds release small “spores” into the air. So, when mold grows indoors, the number of mold spores and fragments is usually higher indoors than it is outdoors. These spores are small enough that people can actually inhale them deep into the lungs. Inhalation of spores poses risk of developing respiratory problems. With the exception of winter months mold spores are always present outdoors.

If you have a mold problem in your San Diego home or business/commercial property, call SERVPRO of San Diego City SW at 619-269-5004.

Information from: http://www.moldbacteriafacts.com/what-is-mold/

Protect your San Diego commercial property from rain or storm damage

6/28/2017 (Permalink)

Protect your San Diego commercial property from rain or storm damage

Gutters are a very important part of roofs for commercial buildings as they are responsible for transporting water and debris off of roofs. Especially in stormy seasons, it is important to ensure gutters are functioning to their highest ability.

Removal of water and debris in gutters lightens the load on the roof, preventing the possibility of roof leaks and caving under stress from weather. It is important gutters are maintained in optimal working condition to prevent damage to the entire commercial or residential structure. Even though we don't see TOO much rain in San Diego, it's a good idea to be cautious.

Gutters should be inspected twice yearly and cleared of debris that could prevent flow of water and materials from roof. Also, check for standing water in gutters as it could indicate inadequate flow of water. Water should be moving down off the roof toward storm drainage areas. Keeping trees trimmed near the roof will alleviate stress on gutters because the branches will not slow water flow or contribute more debris to gutters.

Ensure water is being funneled away from the building once off the roof, as flooding can sometimes occur due to runoff not having proper.

Water stains on the internal ceiling can indicate a roof leak.

In the case of water damage, roof leaks, and storm damage, SERVPRO of San Diego City SW provides 24-hour emergency services. Call us at 619-269-5004.

Mold Remediation in Schools and Commercial Buildings

6/28/2017 (Permalink)

Mold Remediation Mold Remediation in Schools and Commercial Buildings MOLD

As the public becomes more aware about the effects of mold exposure, concern about indoor mold has steadily increased. Here are some guidelines for the remediation/cleanup of mold and moisture problems in schools and other commercial buildings. These guidelines serve as a tool to protect the health of building occupants and remediators, and have been designed for:

  • Building managers
  • Custodians
  • Others who are responsible for commercial building and school maintenance

It should serve as a reference for potential mold and moisture remediators. Using this document, individuals with little or no experience with mold remediation should be able to make a reasonable judgment as to whether the situation can be handled in-house. It will help those in charge of maintenance to evaluate an in-house remediation plan or a remediation plan submitted by an outside contractor1. Contractors and other professionals who respond to mold and moisture situations in commercial buildings and schools may also want to refer to these guidelines.

Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors.

Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on.

Many types of molds exist. All molds have the potential to cause health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to mold. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate/clean up any existing indoor mold growth.

Since mold requires water to grow, it is important to prevent moisture problems in buildings. Moisture problems can have many causes, including uncontrolled humidity. Some moisture problems in buildings have been linked to changes in building construction practices during the 1970s, 80s and 90s. Some of these changes have resulted in buildings that are tightly sealed, but may lack adequate ventilation, potentially leading to moisture buildup. Building materials, such as drywall, may not allow moisture to escape easily. Moisture problems may include:

  • Roof leaks
  • Landscaping or gutters that direct water into or under the building
  • Unvented combustion appliances
  • Delayed maintenance or insufficient maintenance are also associated with moisture problems in schools and large buildings

Moisture problems in portable classrooms and other temporary structures have frequently been associated with mold problems. 

When mold growth occurs in buildings, adverse health problems may be reported by some building occupants, particularly those with allergies or respiratory problems. Remediators should avoid exposing themselves and others to mold-laden dusts as they conduct their cleanup activities. Caution should be used to prevent mold and mold spores from being dispersed throughout the air where they can be inhaled by building occupants.

When your school or commercial property or place of business is suffering from mold exposure in San Diego, call SERVPRO of San Diego City SW. We’re available 24/7 at 619-269-5004.

info by: https://www.epa.gov/mold/mold-remediation-schools-and-commercial-buildings-guide

What to do if you have a sewage backup in San Diego

6/27/2017 (Permalink)

What to do if you have a sewage backup in San Diego

If you are dealing with a sewage backup in San Diego, first, know you aren’t alone. It’s quite common actually. A sewage backup, or contaminated water backing out of your tub, sink or toilet can be a nightmare. The truth is you can’t, and shouldn’t do very much. Sewage contaminated water is dangerous to your health and should be avoided at all costs. The first thing you’ll want to do is follow the steps below.

  • Determine the source
  • Stay out of the area and avoid cross contamination
  • Arrange cleanup services (SERVPRO of San Diego City SW)
  • Call your insurance company

While you wait for the cleanup crew to arrive

Keep children and pets away the moment the sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is considered Category 3 water, more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains Diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These disease survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of San Diego City SW to schedule emergency Service to have the job taken care of “Like it never even happened.”

Arrange Services with SERVPRO of San Diego City SW

Call an Emergency Restoration company such as SERVPRO of San Diego City SW as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made, or at the very least inadequate equipment – and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means within 1 hour from notice of loss (When you call), a SERVPRO professional will contact you to arrange services. Within 4 hours of notice of loss, a SERVPRO professional will be onside to start mitigating services. Within 8 business hours, a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional. If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a SERVPRO who can so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of San Diego City SW as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO will arrange to have your walls and flooring replaced and then it will be like it never even happened. 

Meet the SERVPRO of San Diego City SW Team: Lisa

6/9/2017 (Permalink)

Community Meet the SERVPRO of San Diego City SW Team: Lisa hi Lisa!

Drafts (36) - lisa.SERVPROsdcsw@gmail.com - Gmail

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Lisa! Tell us where you are from.I grew up in Alta Loma, California. It's about an-hour-and-a-half east of Los Angeles. Though San Diego feels like home to me! I've lived in San Diego for over 5 years now and it's where some of my happiest memories have been made - getting engaged, getting married, and having my adorable and incredible 8-month old son. How did you get started in the mitigation/remediation industry in San Diego?Through my husband, Ben - when he bought the company! Ben and his business partner, Jordan, saw an incredible opportunity and took it. Originally I didn't have anything to do with the business as I worked in marketing in the private sector. After our son was born and as the company has grown so much, it just made sense for me to get involved and join the team. I haven't looked back since. What's your favorite part of your job?A few things. First and foremost, being in the emergency services industry in San Diego can be difficult. Our customers are often dealing with surprise, emergency situations where their home is destroyed. I'm really proud to be a part of a team that is truly compassionate, good people who want what is best for the people we serve. I'm so proud to honestly say we put our customers above the bottom dollar. We care about doing good work, having good communication, and follow through. I also love that we're a company who puts family first. Both owners, Ben and Jordan, know what REALLY matters in life, and we offer a very family-friendly office.What do you like to do in your spare time?Spending time with my husband and our infant son, working out, cooking, and traveling as much as we can!

Meet the SERVPRO of San Diego City SW Team


When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company!
 
Meet Lisa!
 
Tell us where you are from.
I grew up in Alta Loma, California. It's about an-hour-and-a-half east of Los Angeles. Though San Diego feels like home to me! I've lived in San Diego for over 5 years now and it's where some of my happiest memories have been made - getting engaged, getting married, and having my adorable and incredible 9-month-old son.
 
How did you get started in the mitigation/remediation industry in San Diego?
Through my husband, Ben - when he bought the company! Ben and his business partner, Jordan, saw an incredible opportunity and took it. Originally I didn't have anything to do with the business as I worked in marketing in the private sector. After our son was born and as the company has grown, it just made sense for me to get involved and join the team. I haven't looked back since.

What's your favorite part of your job?
A few things. First and foremost, being in the emergency services industry in San Diego can be difficult. Our customers are often dealing with surprise, emergency situations where their home is destroyed. I'm really proud to be a part of a team that is truly compassionate, good people who want what is best for the people we serve. I'm so proud to honestly say we put our customers above the bottom dollar. We care about doing good work, having good communication, and follow through. I also love that we're a company who puts family first. Both owners, Ben and Jordan, know what REALLY matters in life, and we offer a very family-friendly office.
 
What do you like to do in your spare time?
Spending time with my husband and our son, working out, cooking, and traveling as much as we can!

How Much Does Fire Restoration Cost?

6/6/2017 (Permalink)

How Much Does Fire Restoration Cost?

How much will it cost? That’s one of the most common questions we get when people call us. It’s easy to just throw out a number, but that wouldn’t be an honest or well-thought out reply. Any fire damage restoration business that offers an answer over the phone to that question is most likely just trying to get your business, and may bill a larger price than initially quoted. With SERVPRO of San Diego City SW, our fire experts will come onsite and review the scope of work with you before we present you with a final estimate. A variety of factors affect the total cost of any fire damage job. We know this from years of experience handling fire (and water, and mold) jobs in San Diego. Sometimes it’s a quick and easy, inexpensive clean, and other times it’s an expensive restoration.

If you would like more information, call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Some usual costs associated with fire damage restoration include:

  • Water Damage – This is usually because water is what is used to extinguish a fire. If the water isn’t removed quickly enough, extra damage can occur.
  • Walls/Structural Damage – One of the first things to inspect is how a fire has effected the structural strength of a home or commercial property.
  • Soot Cleanup – Soot must be removed before any specialized cleaning or deodorizing can take occur.

For a free estimate on your fire restoration job, call SERVPRO of San Diego City SW at (619) 269-5004.

Meet the SERVPRO of San Diego City SW Team: Amy

6/6/2017 (Permalink)

Community Meet the SERVPRO of San Diego City SW Team: Amy Meet Amy.

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Amy! Tell us where you are from.San Diego, California How did you get started in the mitigation/remediation industry in San Diego?I previously worked in Human Resources with our amazing Office Manager, Tawny. What's your favorite part of your job?My favorite part of my job is the connection that you make with the clients, while helping them deal with whatever unforeseen circumstance that they are going through. They are always so grateful and kind. 
What do you like to do in your spare time?I love spending time with my family. We enjoy cooking meals together, swimming, bonfires, and camping. While we are all huge foodies, my two daughters love to go shopping!

Meet the SERVPRO of San Diego City SW Team: Tawny

6/1/2017 (Permalink)

Community Meet the SERVPRO of San Diego City SW Team: Tawny Hi, Tawny!

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Tawny. Tell us where you are from.  Sunny San Diego! Born and raised. How did you get started in the mitigation/remediation industry in San Diego? Ben, one of our amazing owners! We used to work together for a major retail company here in San Diego. When he was looking for an Office Manager to join SERVPRO of San Diego City SW he reached out to me. It was scary to leave for what was a new company at the time, but truly it was the best thing I ever did! I'm so glad I took the chance. What's your favorite part of your job? I have more the 1 favorite part of my job. First is the great team of people I work with, it makes coming to work enjoyable. The other favorite part of my job is, you never know what to expect, everyday is different. It makes it exciting, in this industry there is never a dull moment! What do you like to do in your spare time? In my spare time, I like hanging out with my family, going to the beach, going to the desert, and shopping!

Residential Smoke and Soot Fire Damage in San Diego

5/26/2017 (Permalink)

SERVPRO of San Diego City SW has been a trusted partner in helping homeowners restore their homes from residential fires throughout San Diego. 

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of San Diego City SW have the specialized fire restoration training needed to restore your home to pre-fire condition.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

When A Fire Strikes Your San Diego Home

5/26/2017 (Permalink)

With fire season soon upon us, you'll want to know who to call should you find yourself the unfortunate victim of a residential fire.

That's where SERVPRO of San Diego City SW comes in. We've been the trusted fire cleanup and restoration company for San Diego for some time now.

Our team of compassionate individuals understand how devastating fire damage can be. We take a detailed and thorough approach to fire damage cleanup, repair and restoration. When you call us, you get a trusted industry source and a customer service team that's compassionate and willing to go the extra mile for you and your family.

Our fire damage cleanup services include, but aren't limited to:

  • Deodorization
  • Soot removal
  • Floor and furniture cleaning

You're in good hands if you call SERVPRO of San Diego City SW. We're a family-owned and operated company who are willing to hold your hand through the devastating aftermath of a residential fire.

Call us 24/7 at 619-269-5004.

All About Mold

5/26/2017 (Permalink)

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Got a mold problem in San Diego? Call SERVPRO of San Diego City SW at 619-269-5004. We're trusted mold remediation experts and would be happy to give you a free estimate.

Emergency Water Damage Tips For Your San Diego Property

5/26/2017 (Permalink)

Emergency Water Damage Tips For Your San Diego Property

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004 for all of your emergency water removal needs. Our trusted experts can be onsite in under an hour.

What Is Black Mold?

5/26/2017 (Permalink)

What Is Black Mold?

You may have seen news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of San Diego City SW immediately. 

If You See Signs of Mold, Call Us Today – (619) 269-5004

Commercial Mold Remediation In San Diego

5/26/2017 (Permalink)

Commercial Mold Remediation in San Diego

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of San Diego City SW, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (619) 269-5004

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of San Diego City SW can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of San Diego City SW training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Emergency Storm Cleanup In San Diego

5/26/2017 (Permalink)

Storm Damage Cleanup and Restoration

SERVPRO of San Diego City SW has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Why Choose SERVPRO of San Diego City SW?

We're Faster to Any Size Disaster

When a storm hits your San Diego home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

Learn More

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of San Diego City SW can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Learn More

Locally Owned Company with National Storm Resources

SERVPRO of San Diego City SW is locally owned and operated—so we live and work here too, and are proud to be part of the San Diego community.

Call us 24/7 at 619-269-5004.

SERVPRO's Disaster Recovery Team

5/26/2017 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2016 Louisiana Flooding
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

What Causes Commercial Water Damage?

5/18/2017 (Permalink)

What Causes Commercial Water Damage?

Most commercial property owners in San Diego assume their property can only suffer significant water damage during torrential downpours and rare flooding from rainstorms. While this can be true, weather like this is few and far between in San Diego county.

Believe it or not, the most common commercial water damage disasters happen from the following:
 
1.) Sprinkler systems
 
Some office and retail buildings still have outdated sprinkler systems that work with fire protection systems. While these sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are in need of replacement. 
 
2.) Appliances and Equipment
 
We see this most often in restaurants and catering halls, as well as businesses that have appliances and equipment that make use of water. If the appliance falls and sends water across your building, especially on a Friday afternoon when no one is in until monday monring, you may come in to face a water emergency! We've seen this happen A LOT.
 
3.) Broken pipes and plumbing
 
Just like in residential properties, if the plumbing system in your workplace fails, water damage could happen! 
 
If your business or commercial property is suffering from commercial water damage, SERVPRO of San Diego City SW is happy to get you back up and running in record time! Contact us 24/7 at 619-269-5004 for speedy help.

Prevent a Residential House Fire

5/18/2017 (Permalink)

Prevent a Residential House Fire

Very few of us spend time thinking about residential house fires in San Diego. It's not something you ever think will happen to you, and we hope it doesn't! Here are a few tips though to help you keep your home as safe as possible and free from the risk of fire.

Top Cause of House Fires? Faulty Wiring and Outlets

-Check the electrical cords throughout your home for signs of fraying and replace all frayed wires

-Do not pinch or cover electical cords with items such as rugs

-Be aware of the capacity of your home's electrical system! Do not overload your circuits. If in doubt, consult a licensed electrician

-Understand the difference between surge protectors and power strips. Both allow you to plug in multiple electronic devices, but only the surge protector will help protect these devices from a power spike. Use surge protectors to protect valuable electronic devices, such as computers and televisions.

We hope this information helps you in keeping your home and family safe. If you do have a residential fire in San Diego county, call SERVPRO of San Diego City SW. Our team is available 24/7 at 619-269-5004. During this overwhelming time, we will hold your hand through the entire process.

After the fire: Tips for Dealing with Fire Damage In Your San Diego Commercial Property

5/18/2017 (Permalink)

After the fire: Tips for Dealing with Fire Damage In Your San Diego Commercial Property

A commercial fire loss can be overwhelming and mentally traumatic for both the property owner and employees. First and foremost, did you know The American Red Cross provides grief service to help victims, including employees, cope with the mental after effects caused by fire damage? Restoring your commercial property to its previous condition probably seems like an impossible feat. We're here to tell you it isn't. Our fire experts at SERVPRO of San Diego City SW can and will help you. Our knowledge, expertise and vast experience can help you get your building looking better than before and back into operational condition. "Like it never even happened." Time is of the essence and getting a trusted restoration partner like us out onsite as soon as possible can save you a lot of headaches down the road. It's critical to call SERVPRO of San Diego City SW so we can get started on the recovery process. We'll work dilligently to clean and restore your property to its pre-fire state. Our team of experts are empathetic and can hold your hand through the very tricky process. We'll guide you ever step of the way. From structural repairs to content restoration to soot cleaning and odor control, you can count on us. Contact SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Commercial Property Disasters in San Diego

5/18/2017 (Permalink)

Commercial Property Disasters in San Diego

Commercial property disasters at businesses throughout San Diego are more common than you think, and they usually interupt the operations of the business. 

Disaster cleanup at your property calls for immedaite repair work. The repair work should be completed as quickly as possible to reduce the potential for negative impact on revenue, as well as employee morale.

SERVPRO of San Diego City SW is an experienced and trusted source when it comes to the restoration of commercial properties. We have worked at many restaurants, office buildings, manufacturing plants, retail establishments, and more in San Diego and surrounding cities and neighborhoods.

We're an established commercial mitigation specialist that can provide best practice solutions to get you back up and running "Like it never even happened."

Being a great commercial mitigation and restoration company is much more than simply extracting water and drying a building. We partner with you to get your operations back up and running as quickly as possible. We work closely with your insurance company to keep them informed of every decision we make and communicate why. 

SERVPRO of San Diego City SW is here for you when your commercial property faces a disaster. Call us 24/7 at 619-269-5004. We're standing by to help you!

What Causes Mold to Grow?

5/17/2017 (Permalink)

Everything you've never wanted to know about mold!
 
If your home or business has mold problems, it's probably from these conditions:
 
Mold spores
A food source (Wood, drywall, etc.)
Darkness
Warmth
Oxygen
and Moisture
 
But really, the key item above is moisture, as every home has the other conditions. What it comes down to is -- does your home or place of business have a moisture problem?
 
When San Diego has its periods of humid weather for a few days in a row, you may start to notice mold in your home. After several days of rain it's fairly common to see mold start to grow because of the wet air.
 
Mold can be especially prevalent if you live near one of San Diego's beautiful beaches. Coastline properties in San Diego are incredible, but can sometimes suffer from recurring mold problems.
 
To help prevent mold damage at your home, try to keep your apartment, condo or home properly ventilated. The most important places in your home to ensure proper ventilation include the kitchen and bathrooms.
 
If you have mold in your home or business, call SERVPRO of San Diego City SW. We're available 24/7 at 619-269-5004 for all of your mold remediation needs.

Rain, rain go away

5/17/2017 (Permalink)

Rain, rain go away


What's one of the most common natural disasters in the U.S.? If you answered "floods", you are correct!


Heavy rainstorm can cause incredible damage to your property! Make sure you are prepared. Though heavy rain in California is rare, it DOES happen, and we've seen all too well the damage it can do to unsuspecting homeowners and property owners who aren't prepared for the aftermath of that. 


Here at SERVPRO of San Diego City SW we like to be helpful, so here are a few tips to help your home or business avoid floods:


1.) Purchase flood insurance! Get a call in to your insurance agent to ensure your insurance covers floods


2.) Make sure your rain gutters and other drainage systems are installed properly, and clean out your rain gutters frequently


3.) Fix LEAKS IMMEDIATELY. Do not wait until it's too late!


4.) Spend some extra money to install a rubber roof underlayment. It's a waterproof barrier that goes under the shingles and protects your home from water intrusion


If you do experience a flood in your home or business, call us. SERVPRO of San Diego City SW is available 24/7 at 619-269-5004. We'll help get your property back into shape "Like it never even happened."

Meet the SERVPRO of San Diego City SW Team

5/15/2017 (Permalink)

General Meet the SERVPRO of San Diego City SW Team Meet Jordan!

Meet the SERVPRO of San Diego City SW Team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company!
 
Meet Jordan!
 
Tell us where you are from.
I was born and raised in Mission Viejo, CA! Though I went to the University of Washington for college so I spent four years living in Seattle.
 
How did you get started in the mitigation/remediation industry in San Diego?
I had a friend who bought a SERVPRO franchise in Orange County and I started out by working with him. I really enjoyed that and when an opportunity came up to move to San Diego and open SERVPRO of San Diego City SW with my best friend and business partner, I couldn't say no. We've come a really long way since those early days!
 
What's your favorite part of your job?
Meeting people, for sure. Also - no day is ever the same. I'm constantly challenged and learning new things. And ultimately helping people restore their homes.
 
What do you like to do in your spare time?
What spare time?!? Just kidding. In my spare time I love to camp, go offroading, travel, and hang out at the beach.

Our Water Damage Customers Love Us!

5/11/2017 (Permalink)

Our Water Damage Customers Love Us!

Thank you to Annie for this wonderful 5-star review she left SERVPRO of San Diego City SW on Yelp last year. 

"I absolutely love these guys. My house was flooded during one of San Diego's epic 3-inch rain storms (seriously...has the city heard of drainage??). I called a several companies when it happened, but SERVPRO of San Diego City SW were the only ones able to immediately send out a crew to assess the damage, suck out the water, set up machines, etc. etc. They worked closely with my insurance to get everything sorted - and everyone knows what a pain insurance companies can be. They were the MOST professional company and so great to work with. They went above and beyond in all my millions of requests (and I can definitely be picky). They're super communicative and truly listened to me. I worked closely with Ben & Jordan and can't say enough about how fantastic my experience was with them. I even recommended them to a friend who is a property manager and he has used them several times since then. He also has nothing but positive things to say about every interaction he has had with them. Thank you guys so much!!"

SERVPRO of San Diego City SW and our water, fire and mold experts are here 24/7 for all of your remediation or restoration needs. Call us at 619-269-5004.

What You Need To Know About Fire Damage In San Diego

5/8/2017 (Permalink)

What You Need To Know About Fire Damage In San Diego
 
Commercial or residential fire damage causes tremendous problems to your business or home. Even if your fire is relatively small, there can be hidden consequences. That's where we come in. As tried, trusted and true fire restoration experts in San Diego, we're here to help you get your home or business back in shape. 
 
Inspection
Before our professionals can begin repairs, we'll survey the property and assess damages. Our inspection is incredibly thorough, so we can provide you with plans for the best path forward. During this time, we'd be happy to answer any and all questions you may have about the fire cleanup process.
 
Cleaning
Once we complete our inspection, we'll discuss proper procedures and a schedule. Our experts here at SERVPRO of San Diego City SW will prepare our equipment, close off the area, and make all necessary preparations for cleaning. We'll  take care of surface damage by removing burnt sections and damaged items.
 
Odor Treatment
One of most difficult parts of any fire cleanup job is properly removing the scent in the area. Burnt odors often linger in the air, causing damage to the property's surface on a micoscopic level. We use advanced cleaning technology and products to permanently remove the prescence of all odors in the area.
 
Final Steps
Once the burnt sections of the property are removed and the odors have been treated, we move on to the last step of addressing the fire damage. If there are any structural damages to the property, we'll either make the repairs ourselves or provide you with the appropriate contact information for other experts who can help. We take our time in addressing each and every detail, because lingering smoke and fire damage can result in future problems.
 
If you have any questions or need help with fire or smoke damage in San Diego, contact us 24/7 at 619-269-5004

What You Need To Know About Mold Remediation In San Diego

5/4/2017 (Permalink)

What You Need To Know About Mold Remediation In San Diego
 
If you're facing mild or severe mold in your residence or commercial building, the prospect of having mold remediation experts in San Diego enter your property and set up decontamination areas probabably seems overwhelming. But it doesn't need to be. Here at SERVPRO of San Diego City SW, we specialize in the remediation of mold.
 
Curious about your containment procedures? Let us give you a little step-by-step guide.
 
Explain a Containment
 
When we build a containment, our goal is to build an air tight seal around the affected area, so we can use negative pressure and HEPA filtration (air being sucked out of the containment and pushed outside). This cleans the air within to make it safe for workers and minimize the possibility of mold moving out of the area to other parts of the property. 
 
The containment will have an access to enter and exit, and while we don't want homeowners to enter the affected area, there is no danger to worry about.
 
After negative air pressure is setup and proper sealing of the containment is complete, dehumidifiers are placed. Demolition and cleaning of the affected area then takes place. Timing depends on the scope of work. During this time, the air flow and air purification using HEPA air filtration is taking place.

Then What?

It may be necessary to keep some of the machines running constantly over a period of days. You will be informed of this, and the experts will be on site regularly to check progress. 
 
Get in touch with our mold remediation experts here at SERVPRO of San Diego City SW before your small mold problem turns into a huge mold mess! We are experienced and highly skilled, and offer truly fantastic customer service. You can reach us at 619-269-5004.

SERVPRO of San Diego City SW Goes East For The Louisiana Flood of 2016

5/4/2017 (Permalink)

SERVPRO of San Diego City SW Goes East For The Louisiana Flood of 2016
 
Summer of 2016 brought some of the worst flooding to the state that it has ever seen, causing over 40,000 homeowners to suffer damage.
 
During huge national storms like this, SERVPROs from across the country band together to mobilize efforts and assist those affected. 
 
Our location, SERVPRO of San Diego City SW, was one of them.
 
We arrived in Lousiana last August with several crews from our location and immediately began assisting homeowners with demolition, cleanup, drying and restoration efforts. Our teams were onsite for over a month, during this time we built close relationships with the people we served, who were incredibly thankful to SERVPRO franchisees for offering these emergency services.
 
One of our owners, Jordan, had this to say about his experience, "Seeing what these families had to endure was heartbreaking. We were happy to be involved and in the trenches assisting them with rebuilding their homes and their lives."

SERVPRO of San Diego City SW Partners With Local Community

5/2/2017 (Permalink)

Community SERVPRO of San Diego City SW Partners With Local Community PWI Painting Social

SERVPRO of San Diego City SW Partners With Local Community

One of our very favorite things to do (aside from helping our fantastic customers) is partner with San Diego professional networking groups!

Last month we co-sponsored a painting social for PWI San Diego. For those who don't know, PWI San Diego is a group that provides people in the insurance industry (and those who support the insurance industry) opportunities for networking, business development, idea exchange, career enhancement, education and giving back to the community and the industry.
 
A group of sponsors and PWI San Diego members gathered at a lovely event space in San Diego to mingle, paint, have cocktails and appetizers, and make connections.
 
We sent two of our awesome office staff, Tawny and Amy, to represent SERVPRO of San Diego City SW. They had a great time meeting new people and sharing with them why SERVPRO of San Diego City SW is the best fire, water and mold remediation company in San Diego! 
 
Call us for all of your mitigation needs. We're available 24/7 at 619-269-5004.

How SERVPRO of San Diego City SW Assists Property Managers

4/26/2017 (Permalink)

How SERVPRO of San Diego City SW Assists Property Managers

Here at SERVPRO of San Diego City SW we've become the friend and mitigation/restoration company of choice for a number of property managers here in San Diego County.
 
We've assisted Property Managers managing single and multi-unit residential and commercial buildings whether it be from a fire, water, mold or biohazard job. No job is too small, and no job is too big.
 
We're known as dependable, reliable, thorough and communicative. When a property manager in San Diego has a high number of clients, what they really need from a remediation company is a partner. We are there every step of the way, ensuring the tenant, owner, property manager and insurance company feel comfortable and confident in the work we are doing.
 
That's why SERVPRO of San Diego City SW is the remediation and restoration company of choice! Contact us 24/7 at 619-269-5004 for all of your water damage, fire and mold needs.

SERVPRO of San Diego City SW Gets Outstanding Certificate of Satisfaction

4/26/2017 (Permalink)

Water Damage SERVPRO of San Diego City SW Gets Outstanding Certificate of Satisfaction Check out our perfect score!

Are you like us? Do you LOVE getting rave reviews for work you performed? Of course you do.

Here at SERVPRO of San Diego City SW we take our work very seriously. We love what we do, we love our customers, and we want to make each and every person we serve VERY HAPPY. Everyone from the facilities management team to HOA members, to tenants and owners and insurance adjusters and agents.

We were SO delighted to receive this 10/10 PERFECT score on water damage work performed for a client in San Diego proper.

This client had a pipe burst in their unit and called our team out! We were on-site within an hour, extracting huge amounts of water from the entire property. We were able to help get this client's home back in tip-top shape within just a few days.

If you have water damage, SERVPRO of San Diego City SW is the remediation company for you! Call us 24/7 at 619-269-5004. 

When You Have a Water Loss In San Diego, CA

4/24/2017 (Permalink)

When You Have a Water Loss In San Diego, CA

When it's the middle of the night (or day!), and you find yourself dealing with a flooded home due to water damage, there is no one better to call in San Diego than SERVPRO of San Diego City SW.
 
Our excellent team is there and ready 24/7 to help you get your home back to the way it was before. But swift action is important! Serious damage can occur if issues are not addressed as soon as possible.
 
Our mitigation company will come out and inspect your property. If there is any standing water, it must be removed quickly by our experts here at SERVPRO of San Diego City SW. We'll want to be on site ASAP to ensure the home does not begin to mold or mildew.
 
Once any standing water is removed, we'll set up our professional grade drying equipment and inspect the property to see if any demo will be required. We'll keep you informed every step of the way and work closely with your insurance company. We even do the rebuild construction of your property after water damage has hit your home, so you have to deal only with one company, and not search for contractors.
 
If you are searching for a company in San Diego that offers water, fire or mold remediation services, SERVPRO of San Diego City SW is the one for you! Call us 24/7 at 619-269-5004.

Meet the SERVPRO of San Diego City SW team

4/24/2017 (Permalink)

Community Meet the SERVPRO of San Diego City SW team Meet Ben.

Meet the SERVPRO of San Diego City SW team

When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help remediate it and restore it to normal? We're kicking off a series where you'll get to know the faces behind our 5-star company.
 
First up, meet Ben!
 
Tell us where you are from.
I am originally from Orange County, California but moved to San Diego five years ago. I've lived all over southern California, though!
 
How did you get started in the mitigation industry in San Diego?
I had worked in construction throughout college and later worked for a major corporation running their construction operations, when I decided I wanted to specialize in the restoration industry, especially water, fire, mold and even biohazard cleanups. I work really well under pressure and I love to help people, especially when homeowners, tenants, or property managers find themselves in difficult situations. 
 
What's your favorite part of your job?
Without a doubt it's the great people I am surrounded by. Whether it's my incredible colleagues or meeting amazing and interesting customers from so many walks of life - there really is never a dull moment in emergency services in San Diego!
 
What do you like to do in your spare time?
Well, much to my wife's chagrin, I don't get much spare time.. I'm lucky I love what I do! But the free time I do get, I love to go to the beach, travel, mountain bike, snowboard, and most of all spend time with my wife and infant son.

Awesome Yelp Review for Commercial Fire Damage

4/19/2017 (Permalink)

We're so thrilled when we receive a good review from a happy customer! They literally make our day. This review was from a super satisfied customer whose business was destroyed from a commercial fire loss. There was a lot of damage to the building, but we went above and beyond to make every tenant comfortable and informed every step of the way.


If you have a commercial fire loss in San Diego, SERVPRO of San Diego City SW are the ones you'll want to call.

What to do before help arrives with a contaminated water loss

2/22/2016 (Permalink)

Do:

  • Avoid all contact with sewage and items contaminated by sewage
  • Wash your hands thoroughly after contact with contaminated items

Don't:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas

What to do before help arrives with a clean water loss

2/22/2016 (Permalink)

Do:

  • Shut off the source of water if possible
  • Turn off the circuit breakers for wet areas of the building, when access to the power distribution panel is safe to access
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpet

Don't:

  • Enter rooms with standing water where electrical shock hazard may exist
  • Leave books, newspaper, magazines or other colored items on wet carpets or floors to cause staining
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors

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